Category Archives: Agents

REHLATY by dnata Travel, the unique travel brand designed by Emiratis for the Emirati traveller, is revealing its upcoming plans to ignite women’s passion for travel across the UAE in the lead up to this year’s Emirati Women’s Day, including new all-women group travel itineraries for 2021, in the wake of increased demand.   REHLATY, part of the dnata Travel Group, launched in 2019 to introduce a home-grown brand dedicated to creating bespoke travel itineraries based on the needs and wants of Emirati travellers, including unique holiday packages and experiences tailor-made for Emirati women. From the team of Emiratis behind the brand, 60% are women, with a mission to support the Emirati traveller community in exploring the world, with ease, safety and unforgettable experiences front-of-mind.   In the build-up to Emirati Women’s Day 2021 on August 28, the brand is revealing its most popular itineraries for Emirati women travellers in 2021 so far, which are continually developed to cater to evolving travel preferences, whilst also announcing new, upcoming group trips designed exclusively for ladies only, to meet a growing demand for group travel.   Rehab Mansoor, General Manager at REHLATY by dnata Travel, commented: “As Emirati women become more travel savvy and curious, we are witnessing ongoing trends towards more women travelling, and more frequently, from the UAE to an enhanced range of destinations worldwide, with particular growth in solo travel itineraries and travel with friends.   “Over the last decade, the needs of Emirati women travelling, as well as the opportunities that exist to make travel safer, more comfortable and inclusive, have evolved significantly whilst research demonstrates that women often serve as key decision makers for family holiday bookings. …

Leading independent travel company Travel Counsellors has launched a brand-new internal Community Platform, “TC World”, to further unite the global community of over 2000 Travel Counsellors and support colleagues, inspired by how its people have come together to support and learn from each other during the pandemic. This comes as the business continues to focus on building and enhancing its platform of support for its business owners, with the company seeing a continual increase in enquiries and bookings, as consumer confidence builds, and travellers look for trusted travel advice more so than ever. The business has also reported more and more people taking this as an opportunity to start their own businesses as part of the proven, customer focused business model including the 20 new Travel Counsellors who joined the business here in The UAE in the last year. Throughout the pandemic, Travel Counsellors witnessed the true power of having a strong community, as its people came together to support one another, even when they couldn’t physically be together. Each day, the company’s business owners were producing huge amounts of user-generated content, to advise, help and care for each other. There was so much collaboration happening, that Travel Counsellors recognised a huge opportunity to bring this content together in a meaningful way, which inspired the launch of TC World. A blend between social and forum technologies, the platform is a virtual space where people can come together to meet, connect, and collaborate, enabling them to reach their goals, whilst at the same time creating social bonds that will last a lifetime. Karen Morris, Operations Director at Travel Counsellors said “As a business, we have built an incredibly strong culture, focusing …

Al Rostamani Travels recently announced their digital transformation with the launch of their new E-Commerce portal (alrostamanitravel.ae) Bimal Jain, General Manager stated, “Al Rostamani Travels has predominantly been known as a Corporate TMC, even though we have a strong presence in Retail, Leisure and UAE Inbound verticals. We identified areas we could grow and diversify in and one segment that we realised needed a lot of focus, was our technology offering. Therefore, we decided to invest heavily in developing an end-to-end web-based booking system in a fully integrated single-platform ecosystem, not only for our B2C customers but also for our B2B market segment. We have also revamped our Social Media channels to ensure our customers can get the latest promotions and most relevant information directly from us” One of the leading travel companies in the UAE since 1979, Al Rostamani Travels provides services including Corporate & MICE Travel, Outbound Leisure packages and UAE Inbound packages. They are the appointed “Preferred Sales Agents” for globally renowned leisure brands such as Globus, Cosmos, Monograms & Avalon River Cruises, Rail Europe, Interhome, Norwegian Cruise Line, Thomas Cook India and are also the Authorized Ticket Reseller of Dubai EXPO. Jain concluded, “Our extensive experience under the Al Rostamani corporate brand is an established reputation that has been developed through the knowledge and expertise of our people.  In a competitive environment, our leading edge remains to be our customized approach in rendering travel counseling, enabled with seamless personalized service that is supported by a committed work force. Our decision to embark on an exciting journey to restructure and transform our business through heavy investment in digitalization was a strategic one. Even when markets around the …

It is once again an exciting time as Middle East’s only virtual travel show is back with its third edition. Connecting the trade digitally, the Gulf Travel Show will introduce new features in this edition including a day focused only on buyers from Saudi Arabia.  Partnering for the third edition, HE Khalid Jasim Al Midfa, Chairman of the Sharjah Commerce and Tourism Development Authority commented: “The Sharjah Commerce and Tourism Development Authority is looking forward to participating in the upcoming Gulf Travel Show 2021, an event that complements our commitment to positioning Sharjah as the ideal global destination for family holidaymakers, while also emphasizing the emirate’s status as a well-known cultural hub for historical and natural heritage. The Gulf Travel Show is an ideal platform to forge new collaborations while showcasing the emirate’s dedication to moving forward safely and successfully after the events of Covid-19 and highlighting Sharjah’s many new projects and attractions as well as our beautiful beaches, museums, wildlife reserves and other favorite destinations.” The Gulf Travel Show 3.0 announced that there will be a special day dedicated to VIP buyers from the region and a day focused to the kingdom of Saudi Arabia. Back with its third edition on popular demand, Gulf Travel Show promises to be bigger and better with focused prescheduled meetings.  SanJeet, Director, Gulf Travel Show shared, “the success of the first two editions in November 2020 and March 2021, led to its third edition of the Gulf Travel Show 3.0. We are making this edition unique from the earlier editions hence we are launching for the first time a special day dedicated to buyers from the kingdom of Saudi Arabia to meet with …

Dubai College of Tourism (DCT), part of Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) and Liverpool John Moores University (LJMU), one of the oldest and largest higher education institutions in the United Kingdom, announced a new pathway for Dubai College of Tourism students. With the new pathway, students who graduate with a DCT Advanced Diploma and the required GPA, will be able to continue and obtain a ‘top-up degree’ as a student of LJMU and graduate with a BA (Hons) from the highly accredited UK institution. These courses further enhance DCT’s proposition to provide its students with multiple pathways to success through a diversity of world-class academic offerings. As a vocational college, DCT students already benefit from being able to earn a qualification at every stage of their education with the college. Students commence with a one-year certificate in their chosen areas of study including; Tourism, Events, Hospitality, Retail Business or Culinary arts.  Students who wish to continue their education and have achieved the required GPA, can progress to the Diploma programme for an additional year of study before entering the advanced diploma which opens the pathway to the BA (Hons) Event Management, BA (Hons) International Tourism Management and BA (Hons) Retail Business Management courses. The accredited BA (Hons) degrees will further prepare students to enter Dubai’s tourism sector and contribute towards nurturing a new generation of skilled tourism professionals among both Emiratis and expatriates. Essa Bin Hadher, General Manager of Dubai College of Tourism, commented: “Dubai College of Tourism is pleased to officially commence this unique degree ‘top-up’ programme that will prepare students for entry into the various sectors within the tourism ecosystem.  As the College is …

With Qatar now open for tourism to fully vaccinated travellers, Discover Qatar, the destination management division of Qatar Airways, has partnered with Qatar Airways Holidays and launched specially curated packages to welcome international travellers visiting friends and family in Qatar for a much-awaited reunion. As part of the conditions of entry, the State of Qatar has mandated that all tourist arrivals must have a confirmed hotel reservation. To help meet this requirement, Discover Qatar in partnership with Qatar Airways Holidays is offering exclusive deals with significant savings on a range of hotels that will enhance the customer’s family and friends’ experience, helping them make new memories as they reunite in Qatar. Qatar Airways Group Chief Executive, His Excellency Akbar Al Baker, said: “We are very proud to be playing our part in the reopening of our country to visitors in the safest way possible and supporting the next step in the development of Qatar’s tourism industry. Surrounded by crystal waters and a unique biodiverse ecosystem, Qatar has so much to offer when it comes to rediscovering nature, stellar architecture and offering a world that is inspired by modernism and traditions alike. “The city and desert tours will allow our passengers to enjoy every step of their journey with us, and we hope many get to experience Qatar’s renowned hospitality, culture and heritage, and the vibrant city of Doha through Discover Qatar’s exclusive packages.” The ‘Family and Friends’ packages start at QAR 1,721 per person and are available for a five, seven, or a ten-night stay at leading, luxury hotels in Qatar such as the Hilton Doha, Hilton Salwa Beach Resort, the Ritz-Carton Doha, Mondrian Doha, the Westin Doha Hotel & …

Seera Group, the region’s leading travel and tourism services company, has been appointed as the exclusive ticket reseller for Manchester United support travel services in Saudi Arabia. The agreement with Seera Group, the parent company of Sportsbreaks, Manchester United’s Official Supporter Travel Services Provider, will serve as the window for passionate football fans in Saudi Arabia to effortlessly purchase tickets for the most prestigious football matches and follow Manchester United, which has legions of fans in the region. Seera Group’s appointment builds on the huge popularity of football in Saudi Arabia and the increasing importance placed by the Kingdom to promote sports, leisure, and entertainment to support economic diversification and enhance the quality of life. Manchester United matches will become easy to access for fans and followers in the Kingdom through the trusted and authorised ticketing services by Seera Group, paired with travel arrangements and packages to complete the offering. Manchester United fans and football lovers at large in KSA will be able to attend the matches through the smart and seamless travel booking solutions offered by Seera Group’s flagship omnichannel consumer travel brand Almosafer and corporate and government clients will get access to the offering through Seera’s Business Travel brand elaa. Majed Alnefaie, Acting CEO of Seera Group, said: “Football is passionately followed by the young and old in Saudi Arabia just as the game is extremely popular across the region. As Seera Group, we have always been closely connected to the sport through club sponsorships, World Cup travel arrangements, as well as our support for the sports youth development in the Kingdom. Manchester United is one of the favourite teams of many, a connection that spans generations. Through …

YouGov’s new report throws light on the travel plans, considerations, and motivations of consumers from 25 markets globally. Data from YouGov’s “International Travel & Tourism Report 2021” reveals that UAE residents were the most likely among other global consumers to say they intend to travel abroad for leisure in the next 12 months. Using YouGov Global Travel Profiles, the report looks at global travel demand, concerns and motivations of approximately 185,000 survey respondents from 25 markets globally. Data from Global Travel Profiles, a daily survey which runs in 25 countries, found that in the month of May half of people worldwide said they plan to take a domestic holiday in the next 12 months. On the other hand, appetite for international holidays is lower and less than a fifth of consumers (18%) globally are planning an international vacation in the next 12 months. The United Arab Emirates and Kingdom of Saudi Arabia stand out in terms of international travel sentiment, with respondents planning to travel substantially more than consumers in other countries. In fact, in both these countries intent to take international leisure trips is higher than domestic trips. Apart from travelling for leisure, people in the Middle Eastern countries have also shown a higher interest in business trips. Consumer sentiment data shows that respondents in the MEA (18%) and APAC (14%) regions are more likely to travel for business, both domestically and internationally, than consumers in Europe (6%) and North America (11%). This makes them a favourable target market for airlines and hotels, particularly those offering premium products. Even though travel is on a recovery path, certain factors put additional pressure on consumer’s confidence and willingness to travel. When …

Tourism Malaysia Dubai & Jeddah is launching  Malaysia Specialist Certified Programme (MSCP) to educate travel professionals on destination information to become certified Malaysia travel experts. Conducted by Malaysian destination experts from the state tourism boards of Penang, Melaka, Selangor, Sabah, Sarawak, and Langkawi Development Authority (LADA), the programme comprises a series of six webinars, spanning one hour per session from March 9 to 25, 2021, designed specifically for travel agents. The travel agents will go into deep dives on major attractions, local events, and tourist accommodation premises in Malaysia during webinars. Besides that, the MSCP will also be used to promote Sabah and Sarawak as the new destinations for Middle East travellers. Shahrin Mokhtar, Director of Tourism Malaysia – Dubai, stated, “The MSCP is expected to make a significant headway which will enable us to reach a higher number of travel agents in the Middle East.” Putra Hilmy Elias, Director of Tourism Malaysia – Jeddah, added, “This programme ensures that the travel agents have knowledge of Malaysia and also allows them to grow their businesses by leveraging on Malaysia’s diverse tourism offerings.” The MSCP is a part of Tourism Malaysia Dubai’s initiative born out of the COVID-19 pandemic besides the ‘#WeMissYou’ hashtag strategy to spur the readiness of travel professionals in the Middle East once Malaysia is reopened for business. The participants will be awarded certificates and entitled to enter a lucky draw for the chance to win hotels stay in Malaysia with a validity period until 2022.

Over the past year TravTalk has been instrumental in keeping the industry positive with their signature Digital conclaves. As we embark on a new year with a novel line of thought consisting a set of brand new trends, vaccinations and digital passports spreading its hope once again in the industry, we will have a tête-à-tête with stalwarts in the industry about an exclusive update. The first TravTalk digital conclave for 2021 kicks off on 23rd February 2021 with 6 key industry leaders in two sessions back to back. The first session will focus on Vaccination and the second wave of covid; where is travel headed? From 11.30 am to 12.30pm (UAE time) with Mamoun Hmedan – Managing Director  EMEA- Wego, Arijit Munshi- General Manager EMEAI -Tune Protect and Ramsumesh Menon – Chief Executive Officer -Go Gosaibi Travel  – Bahrain. Wellness tourism is an integral part in the Middle East the second session will focus on finding happiness through wellness tourism. The session starts by 1pm (UAE time) until 2pm with Laszlo Puczko -CEO & Co-founder – Health Tourism Worldwide, Linda Abdulla – CEO and Founder – Oryx Healthcare Consultancy and Kathryn Moore – Founder and Managing Director Spa Connectors, Global