Category Archives: Agents

Key industry trends – including innovation, connectivity and customisation – will be front and centre at the 32nd edition of Arabian Travel Market (ATM), which will take place at Dubai World Trade Centre (DWTC) from 28 April to 1 May 2025. Each year, ATM addresses issues reshaping the international travel landscape, and 2025 will be no exception. In line with its theme, ‘Global Travel: Developing Tomorrow’s Tourism Through Enhanced Connectivity’, ATM 2025’s extensive conference programme and exhibition will explore how contemporary shifts in technology and traveller behaviour can both contribute to and benefit from enhanced connectivity. Commenting on the changing face of global travel, Danielle Curtis, Exhibition Director ME, Arabian Travel Market, said: “Connectivity through technology is obviously a key growth area in travel and tourism, but it is also about the seamless flow and interaction of people, goods and ideas, which support businesses worldwide. So, if you are looking to engage with the global trends, cultural shifts and traveller behaviours shaping the future of the tourism sector, there is no better place than ATM.” One of the trends expected to shape the market in 2025 and beyond is so-called nostalgia travel. From remakes of 1990s films to early 2000s music acts on tour, the pull of the past is strong for the Millennial generation. Many of today’s travellers, including those from the UAE, are seeking to reconnect with their youth by recreating special trips or childhood dreams. Some are also looking to connect with their own children by sharing nostalgic experiences in familiar places, providing myriad opportunities for enterprising travel companies. Sports and music tourism is also experiencing significant growth, with the former expected to be worth $1.33 trillion …

Solartrip is setting a new standard for how travelers plan and experience their journeys, designed with advanced technology, intuitive design, and a unique reward system, Solartrip caters to the modern, tech-savvy traveler seeking convenience, personalization, and innovation.  According to the recent report, technology plays a significant role, with 60% of UAE travelers trusting AI for seamless trip planning. This trend spans generations, from Gen Z to Boomers, indicating a widespread adoption of tech for convenience and personalization. Immersive digital experiences, such as AI-enhanced dining, are also gaining popularity. As travel continues to evolve and web3 industries flourish, Solartrip brings the future to the present, streamlining the entire journey planning process into a seamless, enjoyable experience. The platform integrates AI-driven personalization, cryptocurrency payment options, and gamified loyalty rewards to elevate global travel for UAE residents and visitors. “Our mission is to make global travel effortless and accessible, leveraging cutting-edge technology to provide a seamless booking experience”, – says Michael Sokolov, CEO & Co-founder, Solartrip. “We fuse travel and tech to push the boundaries of self-discovery. With our recent launch in Dubai, we’re bringing this vision to one of the world’s most vibrant hubs, connecting travelers to innovative tools that enhance their journeys.” Redefining Neo Travel with Innovative Features: ● Effortless Booking with One-Click Simplicity: Solartrip’s design and machine-learning algorithms simplify the booking process, reducing the number of steps and required information, making travel planning faster and more efficient. ● Endless Travel Possibilities: With access to over 2.5 million accommodations and 800+ flight routes worldwide, Solartrip provides a wide range of options at competitive prices, helping travelers find the right choices for their needs. ● 24/7 AI-Driven Support: Solartrip offers continuous support …

Sabre Corporation announced that it has started distributing New Distribution Capability (NDC) offers from Emirates. This collaboration marks an expansion of Sabre’s footprint globally and offers travel agencies enhanced access to real-time, personalized content based on offers and orders. By seamlessly integrating and normalizing NDC offers, Sabre empowers travel agencies and corporate buyers with a streamlined platform for comparing, booking, and managing Emirates’ NDC offers alongside traditional options. Leveraging advanced application programming interfaces (APIs), Sabre’s flagship booking application for travel agencies, Sabre Red 360, and its online booking tool, GetThere, enable agency and corporate customers to shop, book and service Emirates’ NDC offers. This content comprises personalized travel choices, enriched with dynamic pricing, ancillaries, and tailored solutions that adapt to the evolving preferences of travelers. “We are excited to introduce Emirates’ NDC content within our travel marketplace, affirming our dedication to meeting our customers’ ever-changing demands with scalable, inventive solutions,” said Kathy Morgan, Vice President, Product Management – Distribution Experience, Sabre Travel Solutions at Sabre. “This initiative underscores our dedication to driving innovation and operating a dynamic travel marketplace that offers efficient access to multi-source content, including NDC. The availability of Emirates’ NDC content will significantly enhance travel options for agencies and corporate buyers, providing personalized offers and streamlined booking experiences.” Sabre has been at the forefront of adopting and implementing NDC standards, consistently pushing the boundaries of travel technology. Recently, Sabre announced the distribution of NDC content for numerous airlines, including Air Canada, Etihad Airways, and Hawaiian Airlines. By developing a robust NDC infrastructure, Sabre has empowered airlines to deliver richer, more personalized travel experiences through third-party travel sellers. “By partnering with Sabre to distribute our NDC content, we …

Hamad International Airport (DOH) welcomes Tajikistan carrier Somon Air, as it begins operations between Dushanbe and Doha. This inaugural charter service reflects the growing demand for tourism and business travel from Central Asia, including Tajikistan, to Qatar. The inaugural flight from Dushanbe to Doha took place recently, marking a significant milestone for both Hamad International Airport and Somon Air. The first touchdown was commemorated in the presence of executive members of Hamad International Airport, representatives from Qatar Civil Aviation Authority, Somon Air and officials from the Embassy of Tajikistan in Qatar, with a cake-cutting and welcome celebrations. The route is being served by a Boeing 737-800, configured with 189 seats, ensuring comfortable travel for passengers. Dushanbe is an exciting addition to Hamad International Airport’s expanding network, marking the airport’s eighth Central Asian destination, both scheduled and chartered. With a flight duration of approximately 3 hours and 50 minutes from Dushanbe to Doha, this new connection underscores the importance of enhanced bilateral relations between Qatar and Tajikistan. The route is expected to strengthen cooperation in cultural, humanitarian, economic, trade, and tourism sectors, further solidifying the ties between the two nations. Hamad International Airport remains dedicated to expanding its global reach, offering travellers new opportunities to experience the best of Qatar and beyond.

Ajman Tourism Development Department (ATDD) kicked off a promotional tour covering Denmark, Sweden and Norway, under the leadership of His Excellency Mahmood Khaleel Alhashmi, Director General of the Department. The tour, which will run until December 7, 2025, is part of the ongoing efforts to promote Ajman internationally and showcase its numerous tourism sites, events and offerings, while highlighting key factors that make the emirate a unique travel destination. The promotional tour, which also includes visits to the cities of Copenhagen, Stockholm and Oslo, aims to explore various possibilities for future collaborations with representatives of their tourism sector. Through these visits, ATDD seeks to forge constructive agreements and partnerships that will improve cooperation with Scandinavian nations and encourage their citizens to travel to Ajman and explore its tourist destinations and new tourism initiatives, as well as experience the richness of its natural attractions and cultural and historical sites. H.E. Mahmood Khaleel Alhashmi said: “The promotional tour aligns with our objective to boost Ajman’s tourism sector by highlighting the emirate’s resources and unique experiences it provides to visitors from all over the world. Through this visit, we aim to strengthen our partnership with Scandinavian tourism companies, improve the flow of tourists from European markets to the emirate and solidify Ajman’s position on the regional and global tourism map”. Furthermore, the tour supports ATDD’s efforts to improve Ajman’s appeal in the tourism sector. It provides vast possibilities for developing tourism services, enhancing tourist experiences and hosting collaborative promotional events with target countries. Raising the number of tourists and visitors from Scandinavia is crucial for Ajman, as it can boost the tourism industry’s revenue and visitor numbers, both of which contribute to the …

Qatar Tourism and Mwani Qatar participated in the reception of the Celestial Journey as the ship docked on Qatari shores as part of its first tour of the Arabian Gulf region. The arrival of Celestial Journey is one of the highlights of Qatar’s 2024/2025 cruise season, which is set to see 95 cruises, including 33 return flights, 11 flights from Doha and 5 vessels visiting Doha Port for the first time. The ceremony was attended by Mr. Omar Al Jaber, Head of Tourism Development at Qatar Tourism, Mr. Abdulrahman Saad Al Baker, Director of Doha Port, along with representatives of local and international media. The ceremony included a review of the ship’s current and future flight schedule, in addition to a review of joint cooperation between strategic partners in Qatar to start the ship’s trips so that Doha Port will be the main station for its trips during the next three seasons. Speaking at the launch of the first cruise ship, Omar Al Jaber, Head of Tourism Development at Qatar Tourism, said: “The arrival of the Celestal Journey to Doha Port marks a significant milestone in our partnership with Celesteal, reinforcing Qatar’s position as a leading tourism destination in the Arabian Gulf region. This collaboration also highlights Qatar’s growing appeal as a destination offering unique cultural and travel experiences, and we are proud to collaborate with Mwani Qatar to deliver seamless operations and an enriching guest experience that reflects the hospitality and diverse tourism offerings Qatar has to offer.” Mr. Abdulrahman Saad Al Baker, Director of Doha Port, expressed his delight at the launch of the inaugural voyage of the Celestial Journey, where Doha Port will be the main port …

Bedsonline has unveiled its new loyalty programme, Bedsonline Rewards, designed to reward and recognise the hard work of travel agents around the world. This new reward programme, which will substitute the prior Star Rewards programme in some markets, will integrate seamlessly with Bedsonline’s existing booking engine and will allow agents to earn points for any of their purchases, whether it be accommodation, experiences or other products. Designed with travel agents in mind, Bedsonline Rewards is built on a tier-based structure. Starting at Bronze level, agents new to the programme will be awarded a 2,000-point welcome bonus. As agents earn more points through each booking, they can move up to higher tiers, each offering more valuable rewards. The higher the tier, the greater the benefits agents receive. Bedsonline has designed the programme to be easy for agents to join and use. They can quickly sign up through the booking engine and, once enrolled, can access their personal dashboard to track their points, view their current tier and explore the rewards available to them. The platform also provides regular updates to keep agents informed of their progress and new opportunities to earn more points. The programme offers a wide range of rewards designed to appeal to different preferences and needs. Agents can redeem Amazon vouchers or other gift vouchers depending on the market. They can also opt for Bedsonline vouchers for future bookings, allowing them to reinvest their rewards directly back into their business. Bertrand Sava, Managing Director of Bedsonline, said: ‘We are delighted to launch Bedsonline Rewards as a way of thanking our agents for their dedication and support. This pro- gramme has been created to be flexible and accessible, providing …

In a vibrant tribute to the UAE’s Eid Al Etihad, Bahi Ajman Palace Hotel – managed by Hospitality Management Holding (HMH) will present the “TESLAM – UAE” art exhibition, a captivating showcase of artistry in collaboration with The Paintbrush Art Community and Ajman Department of Tourism Development. The exhibition celebrated the UAE’s rich cultural heritage and modern achievements through breathtaking artworks by 26 talented artists, offering a unique blend of tradition and innovation. “Our aim is to celebrate the spirit of UAE and provide a platform for artists to showcase their creative expressions,” said Mr. Iftikhar Hamdani, Area General Manager of Bahi Ajman Palace Hotel. “Hosting this exhibition until December 7 allows our community and guests to engage with the UAE’s radiant art scene at their own pace.” The initiative reflects Bahi Ajman Palace Hotel’s commitment to cultural enrichment and supporting local communities, aligning with its broader vision for responsible hospitality.

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) concluded its Annual Overseas Conference, a significant event bringing together representatives from DCT Abu Dhabi’s international offices and key global tourism partners from Abu Dhabi. The conference served as a platform for collaboration, strategy alignment, and information-sharing aimed at driving Abu Dhabi’s tourism growth across various international markets. The Annual Overseas Conference provided a dynamic platform for key tourism stakeholders in the emirate to engage with DCT Abu Dhabi’s overseas representatives from key international markets, including the UK, India, Germany, and the GCC, with a focus on optimising Abu Dhabi’s global presence. DCT Abu Dhabi shared strategic insights into the emirate’s Tourism Strategy 2030 and presenting new initiatives and offerings which will support long-term tourism growth. Attendees participated in market-specific networking sessions, fostering tailored collaborations that address the unique needs of each target region. Abdulla Yousuf, Director of International Operations at DCT Abu Dhabi, said: “The Annual Overseas Conference enables DCT Abu Dhabi to strengthen relationships with our valued partners, align on strategic objectives, and explore new avenues for enhancing Abu Dhabi’s appeal globally. Through these interactions, we are committed to delivering compelling experiences and ensuring Abu Dhabi remains a top destination for travellers worldwide.” This event underscores DCT Abu Dhabi’s dedication to meaningful partnerships and accelerating tourism industry growth, aligning with the emirate’s goals to position Abu Dhabi as a premier destination for culture and leisure.

The Jamaica Tourist Board (JTB) recently hosted its first-ever Discover Jamaica Webinar for travel trade professionals in the GCC region, marking a significant step in promoting Jamaica as a premier destination to this key market. The event, held in collaboration with JTB’s GCC trade representative office, Buzz Travel Marketing Middle East, attracted an impressive registration of over 400 travel trade professionals from across the region. The webinar featured insights from Torrance Lewis, Jamaica Tourist Board’s District Sales Manager, alongside expert presenters from Buzz Travel Marketing. Participants were introduced to Jamaica’s world-class tourism offerings, highlighting the island’s luxurious resorts, vibrant culture, adventure experiences, and authentic culinary delights. “Together with our team on the ground, engaging with the GCC travel trade through this webinar highlights our commitment to building meaningful connections in the region. By showcasing Jamaica’s luxurious accommodations, rich cultural heritage, and thrilling adventures, we aim to position our island as a top-tier destination for GCC travelers seeking unforgettable experiences,” said Donovan White, Director of Tourism of Jamaica Tourist Board. “The Discover Jamaica Webinar demonstrates our dedicated efforts to establish Jamaica’s presence in the GCC travel market. It provided an ideal platform to present the diverse tourism offerings of the island, that is tailored to the GCC audience with its appreciation of extraordinary travel experiences, exclusivity, and rich culture,” said Torrance Lewis, District Sales Manager of the Jamaica Tourist Board. To close the event, a raffle was drawn among attendees, with the grand prize valued at AED 19,000. The package for two included stays at the prestigious Round Hill Hotel and Villas and Half Moon Resort, access to VIP Attractions Lounge in Montego Bay Airport, meet-and-greet services, a catamaran cruise, and …