Category Archives: Agents

Travelport announced several new supplier connections are delivering more content to travel retailers on Travelport+. Travelport’s new and expanded agreements with Booking.com and Hertz will now bring more options for accommodation rates and car rentals to retailers using Travelport+, and Travelport-connected agencies will also gain access to more options from Air France-KLM and Lufthansa Group NDC content at the end of 2022. “This is the fourth chapter in our delivery of Travelport+, where we’re giving agents access to more supplier options and fueling their ability to sell more air, hotel, and car offers as we broaden and expand our content catalog,” said Jen Catto, Chief Marketing Officer at Travelport. “This update also helps our supplier partners reach even more of the right customers, with the ability to tailor products to drive sales through the indirect retail channel. As with everything we build, with the end traveler in mind, more options mean a more relevant customer experience.” More Air Content As the demand for travel surges, Travelport is ensuring that travel retailers have more options readily available for their customers by providing even more content to help ensure everyone gets the best possible retailing experience. Air France-KLM NDC content is being introduced on Travelport+, and Travelport will also be starting the rollout of Lufthansa Group NDC content in 2022. Travelport is also adding three new airlines to the platform – Congo Airways, FlyGTA and US-Bangla Airlines, along with 11 new ancillaries, and four more airlines now offer Branded Fares. More Hotel Choices Travelport’s new partnership with Booking.com unlocks a new range of rates across 140,000 hotel properties accessible through the Travelport+ platform, and will grow to over one million properties in …

German National Tourist Office GCC will be hosting a webinar focusing on medical tourism in Berlin on Wednesday 7th December 2022 at 12 noon, UAE time. Berlin, the capital of Germany has been in the forefront of medical tourism with state of the art hospitals for over 300 years. This webinar will bring to light the many new offerings for the visitors who need expert medical care and attention. Speaking to TTME Yamina Sofo, Director, German National Tourist Office GCC shared that she will start off the webinar with the importance of the GCC market and its impact especially the last summer, then move on to share insights on the current campaigns that focus on sustainable tourism. Sofo stated, “the webinar is two fold, first our focus is on the Feel Good campaign which is to demonstrate our commitment to promote sustainable tourism ensuring that all players and stakeholders are involved and benefitted long term. Sustainable tourism is not a mere PR exercise, but a campaign that will add value to the traveller whilst granting them an opportunity to explore a truly authentic experience. Travellers can explore wide open spaces, natural forests, springs, lakes and rivers across Germany. Secondly, we will be promoting medical tourism with our capital Berlin, Michaela Kehrer, Medical Tourism Manager visitBerlin, will be sharing her expertise on what can be expected when on medical travel.”

Global Village has revealed further details of some of the additional new experiences and attractions guests can look forward to throughout Season 27. Arriving at the perfect time for Halloween, the newly built House of Fear will be the scariest haunted house experience in the region featuring a team of actors across nine different experiences with everything from a haunted cemetery, hospital psych ward and even a screaming tree. Spanning 660 square metres, the exclusive House of Fear concept features the latest animatronic technology from the United States and has been curated for Global Village by Cave Entertainment to create an immersive haunted house experience unlike any other. Another brand new attraction for Season 27 is Diggers Lab, where children, young and old, can put on a construction hat to enjoy this fun edutainment activity. The hydraulic digger experience, located at the entrance of Carnaval, invites little builders to take the controls by operating diggers, dumpers and other construction machinery, offering excitement for the whole family. In a world where strange rules, the highly popular Ripley’s Believe It or Not!™ Odditorium, which is bursting with vibrant and eye-catching oddities, returns to Global Village for its 4th year. With more than 200 unbelievable and incredible displays from all over the world, the first Ripley’s Believe It or Not!™ Odditorium in the MENA region welcomes a number of new exhibits, as well as an upgraded lobby and new retail offerings. There will be over 50 new Ripley’s Believe It or Not! Exhibits, including a 14-foot-long killer crocodile, a matchstick model containing over one million matchsticks, and even the Cristiano Ronaldo ‘money legs’ display. The popular “Torture chamber” gallery now includes a brand …

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) and the Statistics Centre – Abu Dhabi (SCAD) have signed a Memorandum of Understanding (MoU) to boost critical decision-making through Artificial Intelligence (AI). The agreement facilitates access for DCT Abu Dhabi to use SCAD’s AI-based Induction and Foresight Platform, which will contribute to supporting research and future planning to achieve strategic objectives. H.E. Saeed Ali Obaid Al Fazari, Executive Director of the Strategic Affairs Sector at DCT Abu Dhabi, and H.E. Badriya Abdullah Obaid, Executive Director of the Foresight and Communication Sector at SCAD, signed the agreement during their organisations’ participation at GITEX Global 2022. H.E. Al Fazari said: “This agreement represents an important step towards the use of AI solutions in our strategic planning, which will allow us to achieve our objectives for the culture and tourism sectors in Abu Dhabi. With this, we are showcasing the power of long-term public and private partnerships in the emirate which focus on digital transformation in line with the UAE Digital Government Strategy 2025. We appreciate SCAD’s collaboration on this initiative and look forward to witnessing the results of this successful agreement.” As part of the agreement, SCAD will provide DCT Abu Dhabi with access to the platform, allowing training for the Department’s employees in ways to leverage data for the development of future plans and strategies. SCAD’s Induction and Foresight Platform includes interactive panels, analytical modules and simulations based on statistical data that allow decision-makers to study the impact of various policies on the economic and social sectors, as well as continue integrating resources across government agencies. GITEX Global 2022 is taking place at Dubai World Trade Centre from …

Musafir.com inaugurated their new office in Doha, Qatar. The office was inaugurated by Sheikh Mohammed bin Abdulla Al Thani, Co-founder, and Chairman of Musafir.com and a member of the Qatari House of Al Thani in presence of eminent guests from the travel fraternity. Musafir.com’s strong presence in Qatar is part of the organization’s regional growth strategy and commitment to boost travel and tourism in the country. It enables the organization to facilitate Qatar Tourism’s goal of attracting six million visitors by 2030 and raising the tourism industry’s contribution to the nation’s GDP to 10% by the same year. Musafir.com has seen two-fold growth post COVID and will invest in technology to drive seamless experiences for both leisure and corporate clients. Speaking at the opening of the office, Sheikh Al Thani said, “The new corporate office in Qatar is part of the company’s expansion within the region. The Middle East travel and tourism sector post-pandemic is gaining pace as pent- up desire to travel rekindles. Musafir.com has moved from strength to strength and this new office will help the company achieve long-term success.” The new office premises is centrally and strategically located in Al Emadi Financial Square, and includes a state-of-the-art, multilingual contact centre, which will offer Musafir.com’s customers dedicated 24 X 7 support. Sachin Gadoya, Co-founder, and CEO Musafir.com, said, “Qatar is an exciting and fast-growing travel market, and the opening of our office will allow us to better cater to the burgeoning travel and tourism demand while reinforcing our commitment to growth in the country.” With significant travel-intensive events such as the FIFA World Cup being held in Qatar, Musafir.com has plethora of exciting new offers for its customers …

AVIAREPS successfully relaunched its in-person AVIAREPS Middle East Travel Caravan after a 2-year hiatus following the Covid pandemic. Over 110 key travel industry professionals, media and travel influencers attended the Dubai leg of the event which was held on October 11th, 2022 at the Shangri-la Dubai Hotel. The travel roadshow saw key international travel brands and destinations gather under the one roof to meet with the UAE’s and Saudi Arabia’s key outbound travel agencies and meeting and conferencing professionals, to meet one to one to develop new travel packages, itineraries and events tailored for UAE and Saudi Arabia-based travellers. A total of 27 key international partners joined the 2022 edition of the AVIAREPS Caravan including Qatar Tourism Board, The Investment and Development Agency of Latvia, Malta Tourism Authority, The Royal Commission for AlUla, Visit California, Mauritius Tourism Promotion Authority and a host of international hospitality brands, airlines and destination management companies. In addition to meeting leading travel agencies, partners also had the opportunity to meet with popular travel influencers from the region, as well as join an intimate panel discussion industry thought leaders, that included representatives from Emirates Holidays, ITL World and Al Rostamani Travel, where they were updated on the latest travel trends and consumer travel requirements from the region. Glenn Johnston, Vice President Middle East & Global Public Affairs, AVIAREPS commented: “As we head towards a post pandemic world outbound international travel from the Gulf Countries continues to demonstrate a remarkably strong and quick return compared to all other major travel regions around the globe. Within this context it is extremely important and timely to hold such an event. By bringing the UAE and Saudi Arabia’s travel professionals …

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi)  unveiled its new, innovative crowdsourcing platform, which serves as a collaborative, agile, and welcoming tool connecting DCT Abu Dhabi with the world. The unveiling took place as part of the Department’s participation in the 42nd edition of GITEX Global, which runs from 10 – 14 October at the Dubai World Trade Centre. The new Platform complements DCT Abu Dhabi’s five additional data-led projects on display throughout the event. The crowdsourcing platform will be used to implement a complete corporate innovation ecosystem and engage the worldwide community in solving challenges concerning DCT Abu Dhabi’s mandate whilst facilitating access for participants to share new ideas with the Department. The global activation will also support DCT Abu Dhabi’s brand and digital transformation, enhancing regional recognition and focusing on the Department’s efforts to encourage new talents, projects, designs, and ideas through one unified digital platform. Further, through this platform, DCT Abu Dhabi will tap into the vast knowledge of participants to create a wealth of knowledge of significant value. As a result, the competitive benefit for DCT Abu Dhabi can be found in the unexpected solutions that these unique insights will deliver. Additionally, the platform will allow for faster problem-solving while involving the community and driving the adoption and analysis of valuable data. H.E. Adnan Mohammed Alawadhi, Support Services Executive Director at DCT Abu Dhabi, said: “Developing and launching this platform comes in line with the UAE Digital Government’s Strategy 2025, focusing on digital transformation, which is a core priority of DCT Abu Dhabi. We are committed to identifying avenues for faster problem-solving and continually involving the community in projects. In addition …

Malta, an emerging outbound destination for GCC travellers showcased their prowess when it came to luxury hotels and travel at the AVIAREPS Travel Caravan which consisted two stopovers to meet with their GCC clientele, one in the UAE and the other in KSA. Both events were successfully concluded. TBN spoke with Brian Bartolo, Director of Sales and Marketing Radisson Resort and Spa Malta Golden Sands, reiterated, “ We are showcasing one of Malta’s five star properties located on the north side of the island it is blessed with its location, primarily it sits besides Malta’s Golden Bay beach enjoying Malta’s wonderful sunsets and it is a place that one has to visit. We have five different types of luxury suites, our best selling suites are what called the sense tower suites which sits by the water’s edge and they have just being refurbished two years ago.” Grace El Khoury, Senior Business Development Manager Middle East, Intercontinental Malta, “We are trying to extend our market in the GCC, as you know Intercontinental is part of IHG and we want to explore the GCC market in Malta. The agents mainly inquired about our room inventory, as well as the surrounding areas as well as the meeting facilities for MICE business.” Malta’s delegation consisted of luxury five star properties, luxury DMC and MICE agents and of course the tourism board who brought in the team.

Malta was one of the prominent partners at the AVIAREPS Middle East Travel Caravan with a contingent of DMCs and hotels which were more suited for the Middle Eastern travellers. The travel roadshow saw key international travel brands and destinations gather under the one roof to meet with the UAE’s and Saudi Arabia’s key outbound travel agencies and meeting and conferencing professionals, to meet one to one to develop new travel packages, itineraries and events tailored for UAE and Saudi Arabia-based travellers. Arthur Grima – Senior Manager Marketing at Malta Tourism Authority shared, “We are in the interesting period of seeing the recovery of tourism from the pandemic, in fact this year we are expecting to have around 2 million passengers from all our markets. Middle East is an emerging market for us and the type of tourists we receive are luxury travellers, interested mainly in more exclusive and boutique, private luxury type of hotels. We shared our diverse culture as various civilisations left their mark on their island, which is a significant attraction for visitors, also ours is the only language which is sematic but written in the Latin alphabet and this is very particular, its not just the language but also the gastronomy which is very varied and one can experience over 7000 years of history. Connectivity to Malta from this region is quite easy with the daily flight on Emirates to Malta. We are trying to make ourselves more known in the region.” Brian Bartolo, Director of Sales and Marketing Radisson Resort and Spa Malta Golden Sands, reiterated, “ We are showcasing one of Malta’s five star properties located on the north side of the island it …

Sabre Corporation and Nirvana announced a new long-term, strategic partnership agreement to distribute Nirvana’s lodging content and offerings through Sabre’s marketplace. The new agreement will integrate Nirvana’s lodging content into Sabre’s Content Services for Lodging (CSL) allowing Nirvana to promote its content to hundreds of thousands of travel agents globally. Sabre agencies will be able to shop and book Nirvana’s lodging content and amenities of over 11,000 properties at a competitive net-rate. “Many of our agents have indicated that they prefer to shop and book lodging content inside the GDS, thus we are constantly focused on expanding our lodging offerings and adding more content to help them meet travelers’ needs,” said Traci Mercer, senior vice president, Lodging Ground and Sea products, Sabre. “We are pleased that Nirvana will join our CSL offerings, adding more regional lodging options for customers in the Middle East. This enables travel buyers find the right lodging and amenities at the right price to craft the personalized travel offerings that travelers seek.” Nirvana is a leading lodging content aggregator based out of the United Arab Emirates that aims to provide variety of traditional and non-traditional lodging options including serviced apartments and rentals that are gaining popularity for both corporate and leisure travelers. “It is our vision to extend our operations, expand our reach and provide lodging content to online and offline travel buyers around the world.,” said Alaa Al Ali, Group Chief Executive Officer, Nirvana Holding. “Working with Sabre will help us put our content in front of travel buyers beyond the scope of our existing distribution structure, globally. We are delighted to partner with Sabre and benefit from its robust and scalable solutions and extensive …