SPARK, in partnership with Parachute 16 and with the support of Google.org, has launched the Maharat for Tourism programme which aims to train 25,000 individuals across MENA, kicking off the initiative with an event in Riyadh, Saudi Arabia. The launch, which took place at the Garage venue in Riyadh, welcomed over 100 guests, including government officials from the tourism sector, MSMEs, job seekers, and entrepreneurs. SPARK’s Regional Programme Director-ME, Dina AlMasaeid, delivered a keynote speech, stating, “Through the Maharat for Tourism programme, we aim to contribute to creating sustainable and impactful job opportunities within the tourism sector by providing training in digital tools, artificial intelligence, and essential soft skills.while also collaborating with governments to help create better regulatory frameworks for tourism, with the goal of building a tourism sector that’s more sustainable, diverse, and prosperous for all.” Charbel Sarkis, KSA Country Director at Google, emphasized the importance of technology in driving economic growth and creating opportunities for everyone. “At Google, we believe in the power of technology to drive economic growth and create opportunities for everyone. Through our partnership with SPARK, we hope to bring the Maharat for Tourism program to 25,000 people in the MENA region and to equip them with AI and digital skills. Our goal is to support the tourism sector and empower a new generation of entrepreneurs with the skills they need for the jobs of the future.” The Maharat for Tourism programme is designed to lead the future of tourism by focusing on green and sustainable practices. It aims to support 25,000 job seekers and small business owners across the Middle East, including Saudi Arabia, Egypt, the United Arab Emirates, Qatar, Jordan, Tunisia, Lebanon, and …

Visit Qatar has unveiled a new version of its stopover campaign in Qatar, the ‘Day of Memories Lasting Experience’, through which it invites passengers transiting through Doha to convert one holiday into two holidays through a stopover in Qatar. The campaign highlighted some of the most popular attractions and diverse tourism experiences that can be enjoyed in Qatar during a short visit of no more than 24 hours. The campaign aims to strengthen Qatar’s position as a leading stopover destination, highlight all the moments worth stopping in Qatar, and prove that one short visit can create the most beautiful and unforgettable memories of a lifetime. The campaign uses the popular classic song “What a Difference a Day Makes”, originally sung by Dina Washington, which emphasizes the profound impact a single day can have on life. The campaign is an invitation for visitors to take advantage of their temporary stopover in Qatar, where they can experience exceptional experiences in Doha and close to the airport such as diving in one of the swimming pools, experiencing Doha’s pristine beaches, or even getting relaxation sessions in the latest malls, instead of spending hours waiting for their second flight inside the airport. Due to the country’s close space, there’s plenty to experience in 24 hours, whether you’re travelling to a distant destination or returning from a business trip. Eng. Abdulaziz Ali Al Mawlawi, Chief Executive Officer of Visit Qatar, said: “As 100% of HIA’s transit passengers are potential guests, this stopover campaign represents a strategic opportunity to highlight the attractions and leisure activities that Qatar has to offer to stopover passengers. Visitors to Doha have endless options to explore the city’s vibrant art and …

In a smart move, Emirates is now extending its immersive virtual training platform MIRA to the airline’s number one priority – safety. The airline’s nearly 23,000, and rapidly growing, cabin crew team, who are responsible for the safety of millions of travellers every year, will soon be able to complete their recurrent SEP (Safety & Emergency Procedures) training on MIRA. The self-guided virtual training has been designed to meet the requirements of GCAA and other regulatory bodies, while maintaining the integrity and quality of Emirates’ exceptional training programmes. The platform features photorealistic, high-fidelity, fully modelled cabin interiors of the Airbus A380, Boeing 777 and Airbus A350 aircraft, plus emergency slides, tarmac, airbridges and different views of water and land. It will be supported with hyper-realistic audio and images. Multi-player scenarios with avatars playing the part of backup crew members will ensure standard operating procedures are accurately replicated. While Emirates’ iconic cabin crew are renowned for offering the airline’s signature service, their core responsibility is ensuring onboard safety. SEP training on MIRA is designed to complement current methodology and will initially start with two modules – aircraft door operations and fire-fighting – key aspects of onboard safety. Arming and disarming heavy aircraft doors require hands-on skills and experience. If opened incorrectly, the emergency slide could inflate, potentially causing damage to aircraft and airbridges, or lead to injuries. This is why cabin crew are required to complete annual recurrent SEP training. Soon, Emirates cabin crew will be practising door drills virtually to demonstrate and be assessed for their competency in normal and emergency door operations, and standard operating procedures. Firefighting skills are also key in the cabin crew competency arsenal. MIRA will feature …

Travelport and Air India announced that they are accelerating the launch of NDC content and servicing for Travelport-connected agencies. Travelport is the leading distributor for Air India content globally, connecting the airline to its network of travel agencies around the world via the Travelport+ platform. Agencies using Travelport+ will be able to quickly and easily view and compare the airline’s NDC offers alongside traditional content in the fourth quarter of this year. “Globally, Travelport is the leading aggregator of Air India content for travel agencies,” said Damian Hickey, Global Head of Travel Partners at Travelport. “Our partnership is centered around our shared belief that agencies are an essential retailing channel to provide travelers with seamless, personalized experiences for every trip, even after booking. That is why Travelport’s end-to-end NDC solution will empower agencies to directly service Air India bookings, so they can manage changes across NDC and non-NDC content seamlessly.” Travelport’s latest enhancement to the Travelport+ platform, Content Curation Layer (CCL), simplifies the process of accessing retail-ready content and identifying the most relevant options from airlines like Air India. Travelport’s CCL uses artificial intelligence (AI) and machine-learning (ML) to filter through aggregated multi-source content to deliver accurate search results that are standardized, making offers easier to understand and compare. This ensures that agents can then book the best options for their travelers from any source of Air India’s content, based on their unique needs and preferences. “Travelport is one of our preferred technology providers,” said Nipun Aggarwal, Chief Commercial and Transformation Officer at Air India. “Together, we are looking to deliver a solution that makes it easy for agents to access, sell, and service Air India’s content and offers through …

Miral announced that Yas Island and Saadiyat Island achieved a remarkable surge in visitors over the summer period, further solidifying their status as must-visit destinations for families and travelers from across the globe. This year, Yas Island, the UAE’s leading leisure and entertainment destination, witnessed a significant increase in domestic and international guests, with a remarkable 72% increase in visitation to Yas Theme Parks from GCC countries, followed by a 24% increase from India. Hotels on Yas Island enjoyed an impressive 83% occupancy rate throughout the summer season with a 29% increase in international hotel guests, and a remarkable 90% hotel occupancy in August 2024 alone compared to the previous year. The combination of world-class attractions, thrilling experiences and exclusive offers made Yas Island the go-to destination for families seeking unforgettable summer adventures. Saadiyat Island continues to captivate guests with its pristine beaches, luxurious resorts and cultural experiences. These resorts along the shores of Saadiyat Island continued to draw visitors from around the globe, boasting an impressive occupancy rate of over 65% over summer, 73% occupancy in August 2024. Saadiyat Island’s summer hotel occupancy rose by 13% compared to 2023 with international hotel guest arrivals growing by 19%. Mohamed Abdalla Al Zaabi, Group CEO of Miral, said: “We are thrilled with the success Yas Island and Saadiyat Island have achieved this summer. Their remarkable performance has truly elevated this season into one of the most vibrant and high-demand periods in Abu Dhabi’s tourism calendar. The impressive occupancy rates and increase in visitation reflect our ongoing efforts to position Yas Island as a global destination for entertainment and leisure, and Saadiyat Island as a leading beach, nature and cultural destination. We …

Speaking at a special interview with TravTalkME, Abdulla Yousuf – Director of International Operations DCT Abu Dhabi shared that their target for this year is to reach out to 25 new countries to showcase the many offerings of their destination. He further shared that CIS and Eastern European markets are the new emerging markets that they have seen increasing over the past few years and in terms of the APAC region India and China contribute almost 25% to the market. Going further they would be looking at increasing the number of hotel keys in the emirate and look at attracting visitors to spend more time in the emirate by partaking in various activities. He reiterated that in their various market surveys they have seen different requirements from them, hence they are working to identify these and make sure that they reach out to the correct partners.

Ajman Tourism Development Department (ATDD) unveiled a suite of new digital services aimed at enhancing and supporting the tourism sector in the emirate of Ajman during its participation at GITEX Global 2024. Among the highlights is the launch of the Department’s revamped website and updated digital services system, alongside the AI-powered ‘Plan Your Trip’ service. These innovative offerings reflect the department’s ongoing commitment to delivering smart and proactive government services that leverage the latest advancements in AI technology and data analytics. The aim is to assist visitors in planning tailored trips to Ajman, offering a flexible and personalised experience. The Department also seeks to enhance the experience of visitors, starting with the website and digital services system, and extending to the emirate’s rich tourism offerings. The newly launched ATDD website and digital services system offer a more interactive and user-friendly interface, designed to meet the highest government quality standards. The updated website features an AI-powered smart personal assistant that can handle customer inquiries, service procedures, requirements, and fees, in addition to tourist guidance services such as information about the emirate, tourist sites, museums, and activities. The new website’s smart personal assistant allows users to make direct calls to customers via audio, video, or screen sharing, allowing them to talk and share their screen with the customer happiness and service staff, catering to their requirements in record time without having to visit the department headquarters. Additionally, the website provides access to all government services and tourism information, such as reports, decrees, and resolutions, along with quick services and open data. ATDD launched the ‘Plan Your Trip’ platform, another innovation showcased at GITEX, which is fully AI-based and designed to help visitors customise …

Malaysia Airlines has appointed Almosafer as its exclusive general sales agent (GSA) for the Kingdom of Saudi Arabia. This strategic partnership reaffirms Malaysia Airlines’ expanding presence in the region and strengthens its role in supporting the growing travel demand between the two nations. Through this collaboration, Almosafer will lead all sales and ticketing operations for Malaysia Airlines in Saudi Arabia, leveraging its on-ground expertise and unparalleled digital reach. The partnership will enhance connectivity for travellers, allowing them access to Malaysia Airlines’ world-class services and extensive flight network. In addition to sales, Malaysia Airlines will benefit from Almosafer’s comprehensive offerings, including its destination management company, Discover Saudi, and its Hajj and Umrah tour Operator, Mawasim, alongside Almosafer Business. This partnership aligns with Saudi Vision 2030, which aims to welcome 150 million visitors by the end of the decade, including the recent launch of enhanced Umrah+ packages tailored for Malaysian pilgrims. Almosafer’s role in advancing this vision, coupled with Malaysia Airlines’ premium travel experiences, promises to create a seamless journey for both inbound and outbound travellers. Dersenish Aresandiran, Chief Commercial Officer of Airlines Business from MAG, said: “Malaysia Airlines looks forward to a fruitful partnership with Almosafer as we embark on a journey to strengthen our presence in Saudi Arabia and serve travellers from Saudi Arabia and beyond. By leveraging Almosafer’s local expertise and rich legacy, we are confident that this partnership will enhance the travel experience for Saudi passengers. Our extensive connectivity and premium onboard services will open new opportunities and expand our reach to a broader audience.” Muzzammil Ahussain, Chief Executive Officer of Almosafer, said: “At Almosafer, we constantly strive to offer best-in-class services to our valued customers through strategic …

RAK Properties announced a strategic deal with Commercial Bank of Dubai (CBD) to arrange an AED 2 Billion financing facility. The syndicated long term financing facility will support RAK Properties’ ambitious growth trajectory, as well as boost the development of green buildings in the region which includes several luxury hotels and residential communities within Mina Al Arab, while also providing essential long-term liquidity to ensure the company’s sustainable growth. This agreement also demonstrates CBD’s belief in RAK Properties’ long-term vision and strong market position, setting the stage for continued success in Ras Al Khaimah’s dynamic real estate sector. Sameh Muhtadi, CEO of RAK Properties, said: “Our agreement with Commercial Bank of Dubai is a pivotal milestone in RAK Properties’ strategic growth journey to transform Ras Al Khaimah into a premier destination for luxury living and investment. The facility will provide us with the financial resources needed to drive our expansion plans, allowing us to deliver value to our stakeholders and drive the emirate’s economic development. Our well-established relationship with CBD continues to be a key enabler in realising our vision for Mina Al Arab as we move forward with our developments.” Rahul Jogani, CFO of RAK Properties, added: “This facility provides us with long term access to financing as we need it, allowing us to respond rapidly to project demands and growth opportunities without overextending our resources. It offers the kind of financial agility that is essential in managing large-scale developments like Mina Al Arab, ensuring we maintain a sustainable growth path.” Dr Bernd van Linder, CEO of Commercial Bank of Dubai, stated “We are proud to be the bank that backs the nation’s ambitions and supports RAK Properties in …

Blue Panda, a contemporary Pan Asian Restaurant nestled in the heart of Deira is thrilled to announce its latest culinary offering of “Sarap at Saya: A Taste of Filipino Joy!” This exciting weekly event, set to take place every Saturday from 7pm until midnight, offers guests the chance to experience authentic Filipino cuisine while enjoying a lively atmosphere. Guests are invited to indulge in a rich combination of authentic Filipino flavors, karaoke, and an unforgettable experience in this fresh new venue. Located within Mercure Dubai Deira, Blue Panda is already making a splash as a go-to destination. With its modern, vibrant setting, it offers the perfect backdrop for a lively night out, attracting guests eager to experience its fresh and dynamic atmosphere. The launch of “Sarap at Saya” highlights the venue’s commitment to bringing unique cultural experiences to Dubai’s dining scene. The evening promises a lively atmosphere that embodies the joy of a traditional Filipino gathering, known as Salo-Salo. Guests can participate in Bingo games, with fabulous food and drink prizes up for grabs, ensuring there’s fun for everyone. “Sarap at Saya” offers a buffet of beloved Filipino dishes that celebrate the country’s culinary diversity. Guests can indulge in traditional favorites such as Adobo, a savory and tangy marinated meat stew, and Sinigang, a comforting sour soup made with tamarind and tender meat. The menu also includes Filipino classics like Lumpiang Shanghai (crispy spring rolls), Pancit (a noodle dish symbolizing long life), and the rich, peanut-based Kare-Kare stew. For those with a sweet tooth, Blue Panda offers an array of authentic Filipino desserts. Indulge in the rich Leche Flan, a silky caramel custard, savour the refreshing Halo-Halo, a vibrant blend …