Rotana is working on its strategies to attract more visitors this Ramadan and beyond. Timur Ilgaz, Area Vice President – Dubai & Northern Emirates, Rotana Hotels & Resorts shared in an exclusive interview with TTME. What is your strategy for attracting visitors during Ramadan and the Eid holiday, particularly from Abu Dhabi and the GCC? Tailored Offerings: We design special packages that include iftar and suhoor experiences, showcasing a mix of traditional and contemporary cuisine, while ensuring the ambiance reflects the spirit of Ramadan. We also offer flexible booking options, ensuring guests can enjoy extended stays with exclusive rates. Emphasizing Cultural and Local Traditions: At Rotana, we prioritize integrating local culture and customs into our experiences. During Ramadan, we focus on promoting the values of generosity, family, and togetherness, which resonate with our guests. This can include activities such as traditional storytelling sessions, local music performances, and showcasing regional crafts. Exclusive Eid Celebrations: Eid is a time of joy and celebration, and we create memorable experiences for families and business travellers alike. From lavish Eid brunches to special events and entertainment, we ensure that our offerings are both exciting and culturally relevant. Community Engagement: We emphasize the importance of giving back, so we partner with charitable organizations to host events that support local communities, ensuring that our guests can participate in meaningful initiatives. Enhanced Customer Experience: Our focus is always on service excellence, so we ensure that staff are well-trained to cater to the specific needs of Ramadan and Eid guests. This includes offering special touches, such as pre-arrival communications and thoughtful amenities that enhance the guest experience. By delivering a balanced combination of cultural sensitivity, exclusive offers, and high-level …

Air France-KLM has selected Amadeus as its technology partner for native order capabilities. With Nevio, Amadeus’ next-generation solution, the Group aims to pursue the broader transformation of its retailing capabilities. Air France-KLM will work closely with Amadeus to define the needs for modern airline retailing transformation. Customers stand to benefit from a best-in-class traveller-centric retailing and servicing experience. “We are pleased to welcome Air France‑KLM as the latest customer to subscribe to Amadeus Nevio. This new generation of airline technology helps airlines deliver the best possible retailing experience to customers across all their operations, and at every touchpoint. We are dedicated to supporting Air France‑KLM in its retail transformation and, more generally, to accelerating the pace of the industry’s move to customer‑centric retailing.” Maher Koubaa, Executive Vice President Travel Unit and Managing Director EMEA, Amadeus. Air France-KLM and Amadeus have signed a landmark agreement to bring airline retailing into a new era through Nevio, Amadeus’ next-generation solution for” Offer and Order” native capabilities. At the heart of this transformation is the adoption of the IATA “ONE Order” standard, which will elevate the customer experience to meet the evolving needs of digitally savvy consumers. Today, customers typically need to juggle multiple documents such as the Passenger Name Record (PNR), the Electronic Ticket (ETK), and Electronic Miscellaneous Documents (EMDs) for each booking. The partnership with Amadeus, based on Modern Airline Retailing principles, will simplify operations and the customer experience by putting in place a single, streamlined source of truth – the Order – much like how e-commerce operates today. This partnership advances Air France-KLM’s ambition to update its current systems and move to a modern,” Offer and Order” native system. This multi-year effort will be orchestrated …

Emirates has unveiled an exciting new offer for travellers planning a trip to Dubai this winter. Travellers flying from select regions who book a return ticket in First Class or Business Class to Dubai, or with a stopover in the city, will receive a complimentary stay at the luxurious JW Marriott Marquis. Travellers flying in Premium Economy or Economy Class can enjoy a complimentary one-night stay at either Crowne Plaza Dubai Deira or Holiday Inn Festival City. Furthermore, those flying to Dubai from select regions with Emirates can also get complimentary access to Sky Views Observatory with access to the Sky Glass Slide and Fountain boardwalk. * This offer is available on emirates.com, Emirates contact centre, retail and ticketing offices or travel agencies. Located just minutes away from Dubai Mall, Burj Khalifa, and Dubai Opera, the JW Marriott Marquis Hotel offers an exceptional base to experience the best of Dubai. As a bustling and dynamic 5-star property, this iconic hotel is among the tallest in the world, featuring two towers, 1,608 luxurious rooms, and breathtaking views of the water and city skyline. Guests can enjoy a refreshing swim in the outdoor pool, energise at the state-of-the-art fitness centre, or unwind with a soothing massage at Saray Spa. The hotel also offers 12 restaurants and lounges, offering Japanese, Italian, Indian, and Thai cuisine. For travellers in Premium Economy or Economy, Crowne Plaza Dubai Deira provides a comfortable stay in the heart of Dubai’s vibrant Deira district. The Deira district is home to traditional souks, modern malls, and cultural landmarks all within walking distance. Alternatively, the Holiday Inn, Festival City is situated in one of Dubai’s premier shopping, dining, and entertainment hubs, and …

To reinforce its position and network in central Asia region, flynas opened its office in the capital, Tashkent. The opening aligns with flynas growth and expansion strategy, launched under the title “We Connect the World to the Kingdom,” in parallel with the objectives of the National Civil Aviation Strategy to enable national air carriers to contribute to connecting KSA with 250 International destinations and to accommodate 330 million passengers and to host 150 million tourists yearly by 2030 and the objectives of the Pilgrims Experience Program (PEP) to facilitate access to the Two Holy Mosques. In the presence of His Excellency the Minister of Hajj and Umrah, Dr. Tawfiq Al-Rabiah, the Ambassador of the Custodian of the Two Holy Mosques to the Republic of Uzbekistan, Yousef Algahrah, and Uzbekistan’s Vice Minister of transportation, within its plans to expand its international network especially during the Umrah and Hajj seasons. flynas has been operating 5 weekly flights to Tashkent from Jeddah since 2022, in addition to 4 weekly flights to Namangan, the third largest city in Uzbekistan, also from Jeddah. Furthermore, flynas is the largest Saudi carrier operating direct flights from the Kingdom to Central Asia, including Almaty in Kazakhstan and the two cities of Bishkek and Osh in Kyrgyzstan. flynas operates 139 routes to more than 70 domestic and international destinations in 30 countries with more than 1500 weekly flights and has flown more than 80 million passengers since its launch in 2007, with the aim to reach 165 domestic and international destinations within its growth and expansion plan, and in line with the objectives of Vision 2030.

Taj Dubai walked away winning the title of ‘Best Luxury Hotel’ at the seventh edition of the Arabian Travel Awards 2024. “Winning the Best Luxury Hotel in Dubai at the Arabian Travel Awards is a prestigious recognition that highlights the hotel’s commitment to unmatched service, worldclass experiences, and excellence in one of the world’s most competitive luxury markets. This award not only strengthens its position as an industry leader but also enhances its reputation, guest trust, and market visibility while motivating the team to set new benchmarks in luxury hospitality.”-Saurabh Tiwari, Area Director, Middle East & CIS, Taj Hotels.

Mövenpick Hotel Wa’ad Al Shamal has officially opened its doors, marking a significant milestone as the first five-star hotel in Saudi Arabia’s Northern region. Mövenpick Wa’ad Al Shamal features 245 rooms and suites, including two Presidential Suites that offer an exceptional blend of comfort and modern design. The hotel also offers 18 state-of-the-art meeting rooms and expansive banqueting facilities, creating the ideal destination for conferences, corporate gatherings, and special celebrations. For relaxation and wellness, guests can enjoy dedicated male and female spa areas featuring indoor swimming pools, separate fitness centers, steam rooms, saunas, and rejuvenating massage services. Whether for business or leisure, Mövenpick Wa’ad Al Shamal delivers a seamless experience, offering comfort, convenience, and authentic Saudi hospitality in one of the Kingdom’s most promising emerging destinations. The grand opening was inaugurated by His Royal Highness Prince Faisal bin Khalid bin Sultan Bin AbdulAziz, Governor of the Northern Borders Region, in the presence of His Excellency Minister of Industry and Minerals Bander Al Khorayef, and His Excellency Vice-Minister of Industry and Mineral Resources for Mining Affairs, Khaled Al Modaifir, alongside Moustafa Manoon, Vice President of Operations, Kingdom of Saudi Arabia at Accor, and other distinguished guests. To mark the occasion, His Royal Highness, led the ribbon-cutting ceremony underscoring the hotel’s contribution to the region’s growing tourism sector and alignment with Vision 2030. Owners Abdullah Al Jaber and Abdulrahman Al Jaber presented a specially crafted key to Naseer Thodi, General Manager of Mövenpick Hotel Wa’ad Al Shamal, as a symbolic gift, celebrating the hotel’s debut. Guests were welcomed with a vibrant cultural experience, beginning with the traditional Arda dance, a symbol of Saudi heritage and unity. The celebrations continued into the evening …

Dubai International (DXB) is set to welcome more than 2.5 million guests between 20 and 28 February, averaging 280,000 daily and peaking at over 295,000 on Saturday, 22 February. A mix of global events and school holidays across key markets will make this one of DXB’s busiest travel periods. Guests are urged to use Dubai Metro to and from the airport and between Terminals 1 and 3. For those arriving at Terminal 1, the Arrivals bus stop will be out of service from 21 February and alternative transport options and updated bus schedules are available via the Roads and Transport Authority (RTA) website. The oneDXB community, spanning airport teams and stakeholders, is working in sync to keep operations running smoothly and journeys flowing seamlessly through the world’s busiest international hub.

Oman Air has recorded its highest ever seat occupancy, achieving a record 88% total load factor in January 2025, reflecting the percentage of available seats filled with passengers and demonstrating how efficiently the airline has utilised its capacity. Of the 41 destinations Oman Air flew to last month, several achieved load factors as high as 95%. The airline has surged ahead of the global average, which was 83.5% for 2024, according to the latest numbers from the International Air Transport Association (IATA). An impressive 77% occupancy was also achieved for its Business Class seats. Simultaneously, the airline is also growing its point-to-point market share to attract more tourists into Oman and contribute to the country’s economic goals. Con Korfiatis, Chief Executive Officer of Oman Air, said “We’re extremely proud of this record load factor, which reflects the strength of our network and shows that the changes we have made to the business are starting to come to fruition. As we look towards the summer season, we can see a strong booking momentum and we continue to focus on sustaining this growth by delivering exceptional service to our guests and providing more options for travel.” Oman Air began a major transformation in 2023 with a mandate to achieve financial breakeven within three years while feeding positively into the socio-economic objectives of Oman. The airline recently reported its performance highlights for 2024, the first full year of the transformation, with significant progress made owing to a comprehensive network study, a focus on profitable routes, and a fleet modernisation programme that introduces efficient new aircraft while retiring older, costlier ones. Oman Air serves over 40 destinations with a mix of wide-body and narrow-body …

travelclub.ae wins ‘Most Innovative start-up B2B travel portal’ at the seventh edition of the Arabian Travel Awards 2024. “This year, we are honoured to have won an award for Travelclub. This victory is particularly meaningful as it represents the collective efforts of my talented team across the important business units. I am deeply proud of the dedication, hard work, and innovation my teams have put forth, especially in such a competitive and challenging marketplace. This recognition not only validates the efforts of our teams but also strengthens our commitment to continued growth and excellence.” Suresh Unny, Head of Sales and Operations, travelclub.ae

HBX Group  and Minor Hotels have announced the global expansion of their preferred distribution partnership. The expanded partnership builds on the success of Minor Hotels and HBX Group’s existing collaboration in Europe and the Americas. Under the agreement, Minor Hotels will add 181 properties from Asia, Australasia, Africa and the Middle East to its distribution partnership. The group will also designate HBX Group as a preferred B2B distribution partner, enabling streamlined distribution, optimised operational costs, and greater control over rates and inventory. HBX Group’s global network, which connects 60,000 travel distributors across over 190 source markets, will now have access to over 560 Minor Hotels properties across 58 countries. These include renowned brands such as Anantara, Avani, Elewana Collection, Tivoli, NH, NH Collection, nhow and Oaks. Looking ahead, Minor Hotels announced its intent to add nearly 300 properties to its portfolio over the next three years, which will also join the preferred distribution partnership. Carlos Muñoz, Chief Commercial Officer at HBX Group, commented: “This global partnership represents a significant milestone in our collaboration with Minor Hotels. By consolidating distribution efforts and reducing operational complexity, we are enabling Minor to streamline its strategy and focus on reaching high-value markets where we can add real value. HBX Group becomes an extension of Minor’s commercial arm, bringing their brands to markets and customers that would otherwise be out of reach. Together, we are setting a new benchmark for what a true partnership between a hospitality group and a distribution tech platform should look like.” Ian Di Tullio, Chief Commercial Officer of Minor Hotels, added: “Our partnership with HBX Group has been instrumental in maintaining our agility and efficiency, allowing us to leverage best …