The World Travel & Tourism Council (WTTC) and Greenview have launched a Global ESG Policy Tracker that enables Travel & Tourism businesses to stay ahead of rapidly evolving ESG-related regulation and policy around the world. Developed in collaboration with Greenview, a global leader in sustainability and ESG (Environmental, Social, and Governance) data solutions for the hospitality and Travel & Tourism industries, the WTTC-Greenview Global ESG Policy Tracker offers an online interactive dashboard, alongside comprehensive coverage of regional, national-level and state-level ESG policies. Users also benefit from clear regional and thematic policy summaries, quarterly updates to ensure the latest information is always at hand, and access to a dedicated advisory group to shape future developments of the Policy Tracker. The tracker is designed to support Travel & Tourism businesses to navigate complex regulatory landscapes and integrate sustainability considerations into core business decisions. Julia Simpson, WTTC President & CEO, said: “ESG requirements are becoming more complex and more urgent by the day, and this partnership provides an essential tool to help companies not only comply with policy, but also lead the way in responsible, future-focused Travel & Tourism. The ESG Tracker offers timely, clear and actionable insights – helping them benchmark progress, anticipate change, and deliver on their commitments.” Eric Ricaurte, Founder & CEO of Greenview, added: “We are proud to partner with WTTC on this important initiative. Our expertise in ESG policy research and content management allows us to bring high-value, practical intelligence to hospitality leaders across the globe. “Together, we’re building a resource that will drive meaningful change and support long-term resilience across the sector.” The tracker marks a major milestone in the sector’s journey towards more sustainable and transparent operations and builds on …

Michelin celebrated the city’s culinary excellence like never before at Dubai’s fourth MICHELIN Guide Ceremony, held at Address Sky View. The event revealed 119 establishments, covering over 35 cuisine types, which made it into this year’s selection, showcasing the city’s booming gastronomic scene. For this fourth edition, The MICHELIN Guide Dubai recognizes two new One MICHELIN Star restaurants, and two new Three MICHELIN Star restaurants, as well as five new Bib Gourmand establishments. “Dubai’s rapid transformation into a global culinary hub is testament to its diversity and excellence,” says Gwendal Poullennec, International Director of the MICHELIN Guide.” As demonstrated by Trèsind Studio’s historic achievement of earning Three MICHELIN Stars in its fourth appearance—making it the first Indian restaurant worldwide to earn the Guide’s highest accolade—Dubai embraces a rich tapestry of flavors that reflect the world’s gastronomic passions. With the city now home to 119 MICHELIN-recommended establishments, it stands as a beacon for food lovers, drawing them to experience the very best of the world’s culinary traditions, all within one dynamic destination.” Whatever a restaurant’s cuisine style, concept or location, whether they are luxury fine dining restaurants or street food eateries, the MICHELIN Guide Inspectors use the same five criteria all around the world: the quality of the ingredients; mastery of cooking techniques; the harmony of the flavors; expression of the chef’s personality in the cuisine; and consistency, both over time and across the entire menu. His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), part of the Dubai Department of Economy and Tourism (DET), said: “The launch of the fourth edition of the MICHELIN Guide Dubai, including the naming of the city’s first Three MICHELIN …

According to Cavendish Maxwell report, Oman is currently home to around 270 hotels and resorts, with 24,000 rooms between them,more than half are in the Upscale, Upper-Upscale and Luxury segments. Another 5,800 rooms across 35 hotels and resorts are set to come online by 2030, with 54% in the Upper Upscale and Luxury segments, suggesting a shift towards high-value tourism. Tourism is on the increase in Oman, reflecting growing demand and confidence from international visitors and domestic travellers. Oman’s four airports handled 14.5 million passengers in 2024 – a year-on-year increase of 2.5%. Muscat and Salalah handled 12.9 million and 1.5 million passengers respectively, highlighting Muscat’s role as the country’s primary air travel hub, and Salalah’s strength as a seasonal destination. Hotel guests and revenue surpassed pre-pandemic levels in 2024, with 2.15 million guests staying at Oman’s 3-5 star hotels in 2024 – a 3.6% jump on 2023. Hotel revenue rose 6.1% to 243 OMR. With guest numbers continuing to rise, Cavendish Maxwell predicts a positive but stable outlook for the country’s tourism sector. Hotel occupancy rose by an average 2.4% in 2024, with the Upper Midscale and Midscale segments seeing the biggest jumps: 11.1% and 8.9% respectively. Average Daily Rates – ADRs – reached 53.4 OMR, with the Upper Midscale and Midscale sectors recording increases of 3.8% and 5.7% respectively.

One&Only One Za’abeel, the ultra-luxury urban resort redefining Dubai’s skyline, has partnered with Dubai Mall Personal Shopping by ELITE to offer suite guests a curated, appointment-based styling and personal shopping experience. This collaboration bridges the worlds of luxury retail and refined hospitality, allowing guests to enjoy high fashion and personal service, undisturbed from the comfort of their suite or in the heart of Fashion Avenue at Dubai Mall. Available exclusively for suite guests, the experience offers access to expert stylists from Dubai Mall Personal Shopping by ELITE, who tailor a fashion edit to each guest’s individual style, designer affinities, and lifestyle needs. Guests may choose to enjoy a private consultation within their suite or at the discreet ELITE Lounge in Fashion Avenue, Dubai Mall. A roundtrip luxury transfer is arranged for those visiting the lounge, and curated selections are delivered directly to the resort to ensure a seamless experience from start to finish. To further elevate the offering, the experience includes a choice of select treatments at the Longevity Hub by Clinique La Prairie, the resort’s cutting-edge wellness destination. With science-backed treatments, advanced diagnostics, and a holistic approach to wellbeing, the Hub offers guests an unparalleled urban retreat. From its record-breaking architectural design to world-class dining and curated lifestyle experiences, One&Only One Za’abeel continues to redefine modern luxury in the city. This new collaboration with Dubai Mall Personal Shopping by ELITE invites suite guests to discover a more tranquil, elevated way to shop in Dubai – where style, service, and serenity converge.

The 2024/2025 cruise season witnessed  360,000 cruise visitors, reception of 87 ships, achieving a growth of 19% compared to the previous season, including 5 additional cruise ships that made their first trips to Doha Port, and 13 departure and return flights. Partial shift passengers – starting or ending their journey in Qatar – accounted for more than 10 per cent of total visitors, reflecting the country’s position as a major hub for cruise tourism in the region. Qatar Tourism and Mwani Qatar organized a closing event at Doha Old Port, celebrating the successes of the 2024/2025 cruise season, in recognition of partners and contributors in this vital sector. The event was attended by officials from Qatar Tourism and Mwani Qatar, as well as strategic partners from the public and private sectors in the marine tourism sector and media representatives. This honor comes in recognition of the fruitful cooperation between government agencies and private sector partners, which contributed to achieving an exceptional season that strengthened Qatar’s position as a prominent destination on the marine tourism map in the region and the world.. Omar Al Jaber, Head of Tourism Development at Qatar Tourism, said: “During the 2024/2025 cruise season, the focus was on targeting total and partial transformation flights, with Doha being the main destination for its flights in the region, with 13 full transformation flights and 43 partial transformation trips. This is only the beginning of further cooperation and strategic partnerships with international cruise ship operators. He added: “During this season, we were keen to provide an integrated experience for visitors, which began before their arrival at Doha Port by promoting Qatar as a distinctive destination for marine tourism, and continued …

IHG Hotels & Resorts announced the opening of Holiday Inn Riyadh Al Malaz in Saudi Arabia, a new hotel in Riyadh’s vibrant Al Malaz district. The hotel will house 115 contemporary rooms and suites spanning 11 floors, complete with marble bathrooms, high-speed internet, and satellite television for increased comfort and convenience. Its room categories include: 64 king rooms, 24 queen rooms, 16 twin rooms, and 10 downtown-facing suites, ensuring an extensive selection of stay options to anticipate diverse guest needs and preferences.The Open Lobby offers a vibrant communal space, designed with the needs of the modern traveller in mind, where guests can relax and connect with friends, family or other guests. The public space includes a contemporary media lounge to unwind with friends, a coffee bar for a chat over a quick bite, and an e-lounge for those who need to catch up on the day’s news or work, while still being part of its social vibe. Guests will be able to enjoy a ‘bright place to connect’ with stylish and contemporary accommodation near iconic landmarks such as Burj Al Faisaliyah, Kingdom Tower, King Abdullah Park, and Al Masmak fortress. Holiday Inn Riyadh Al Malaz is a 30-minute drive from King Khaled International Airport, a short walk from Riyadh Metro station and centrally located near the Riyadh’s dazzling neighborhood, financial, historical, and recreational areas. Holiday Inn Riyadh Al Malaz will feature three dining destinations: The Palms Restaurant, a cozy, all-day dining restaurant with a wide array of fresh dishes; Sky Lounge, a casual relaxed restaurant offering International and Levantine cuisine; and Lobby Aroma Costa Café, a charming coffee and sweet treat bar in the lobby. The property also includes a pool …

Emirates and Air Mauritius have renewed their longstanding partnership which includes a reciprocal codesharing agreement on select routes beyond the gateways of each partner airline, as well as cooperation on frequent flyer programmes and cargo handling services. The Memorandum of Understanding (MoU) was signed in Mauritius, formalising a mutual collaboration agreement which was first established in 2003 following the launch of Emirates’ services to the island nation, and later renewed in 2013 with an enhanced codeshare agreement on expanded routes. Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates said: “Our strategic, long-standing partnership with Air Mauritius continues to provide customers of both airlines with travel benefits such as seamless connections on select routes, ability to conveniently using a single ticket for the entire journey, as well as opportunities to earn and redeem rewards on both frequent flyer programmes. “Now in its 23rd year, our partnership with the national carrier has allowed us to continuously provide value to the island nation, through our passenger operations, cargo handling capabilities and more, with tangible contributions that have helped build a strong and sustainable tourism economy. We would like to thank the authorities and stakeholders for their unwavering support in making our operations possible. We are proud of the achievements made so far and we look forward to giving back more to this important destination, which we have connected to more than 128 points in our in our global network.” Kremchand (Kishore) Beegoo, Chairman, Air Mauritius said: “The renewal of our longstanding partnership with Emirates marks an important milestone for Air Mauritius. Emirates is one of our key strategic partners, and this enhanced agreement further deepens the strong relationship between our two airlines. …

Dubai Business Events (DBE), the city’s official convention bureau and part of the Dubai Department of Economy and Tourism successfully participated at IMEX Frankfurt joined by key stakeholders. At IMEX, a delegation of 30 stakeholders from across the sector has joined DBE in showcasing Dubai’s credentials as a premier global hub for business events. The delegation includes leading hotels, venues, DMCs, airlines and other service providers including Emirates, Expo City Dubai, and Dubai World Trade Centre, together highlighting Dubai’s ability to deliver dynamic world-class events at the intersection of innovation, knowledge-sharing and sustainable growth. This comes as Dubai continues to earn global recognition, this week being confirmed as #1 globally for highest attendee number per association meeting in 2024, and once again ranking #1 in the Middle East for the total number of association meetings hosted during the period, according to the International Congress and Convention Association (ICCA). Cvent has this week also confirmed that Dubai maintained its #1 position among the Top 25 Meeting Destinations in the Middle East and Africa. The accolades further demonstrate the city’s ability to both host prolific events and facilitate event growth for associations, allowing them to tap into the market and increase global access to members. Ahmed Al Khaja, CEO of Dubai Festivals and Retail Establishment (DFRE), said: “As we engage with the global industry at IMEX Frankfurt, we are reinforcing Dubai’s position as a strategic destination for impactful business events. Our consistent top rankings from ICCA and Cvent, and growing pipeline of major international events, are the result of a focused and collaborative approach with our stakeholders, as we work collectively to reinforce the emirate’s position as a premier global hub for …

The Jordan Tourism Board (JTB) highlighted the country’s growing reputation as a premier medical and wellness tourism destination in the Middle East and North Africa region reporting significant growth in international visitations for medical care and wellness therapies. The country’s medical tourism sector witnessed a remarkable increase with 224,740 medical tourists in 2024, building on consistent growth from 191,532 in 2022 and 202,592 in 2023. The first quarter of 2025 has already recorded 51,448 medical tourists, underlining another strong year for the sector. Jordan’s comprehensive healthcare ecosystem, comprising 69 private sector hospitals with approximately 5,500 beds, has positioned the country as a preferred destination for patients seeking advanced medical treatments, particularly from GCC nations and neighboring countries. “Jordan’s medical tourism sector has demonstrated remarkable growth, led by theworld-class healthcare services the country offers, the natural therapeutic sites with first class resorts, and our famed hospitality,” said Dr. Abdelrazzak Arabiyat, Managing Director of the Jordan Tourism Board. “Our healthcare facilities maintain international standards while providing cost-effective treatments, making Jordan an attractive destination for patients seeking high quality medical care.” Jordan’s strong position in regional medical tourism is highlighted by Iraq leading international demand at 257,396 visitations, followed by Saudi Arabia (216,256) seeking both inpatient and outpatient services. More than 31,920 visitors from Kuwait arrived in Jordan for medical tourism followed by Qatar at 15,524, Bahrain (13,856), Oman (8,828), and the UAE (6,584). GCC visitors particularly value Jordan’s cultural resonance, shared language, and understanding of their healthcare preferences. Recent studies show that Saudi and Kuwaiti patients primarily seek comprehensive diagnostic tests, weight loss surgeries, advanced dental care, and cosmetic dermatology. Omani visitors showed strong interest in vision correction and eye health treatments, while Bahraini …

Crowne Plaza Dubai Marina is proud to announce that it has been awarded 1st place in the Digital Reputation Award for the 5-star hotel category by the Dubai Department of Economy and Tourism (DET). This remarkable recognition reflects not only our online reputation but the deep-rooted culture of service excellence we uphold as part of the IHG Hotels & Resorts family. At Crowne Plaza Dubai Marina, every guest experience is shaped by our unwavering commitment to True Hospitality — a promise to recognize, understand, and anticipate the evolving needs of our guests. Our success in achieving this award stems from a purposeful alignment with IHG’s global service standards, coupled with a relentless drive to personalize each stay. From our front-of-house interactions to behind-the-scenes operations, our team continually challenges themselves to go beyond expectations — whether by acting on feedback in real time, anticipating unspoken needs, or curating seamless stays that reflect genuine care. “We are truly honored to receive this recognition from DET,” said Raffi Torikian, General Manager of Crowne Plaza Dubai Marina. “This award is not just a reflection of positive reviews, but of the human connections we build every day — the thoughtful gestures, proactive service, and consistency that make guests feel truly valued.” We extend heartfelt thanks to our guests for their trust and continued support. Their honest feedback and shared experiences have been instrumental in shaping the high standards we strive to maintain. At Crowne Plaza Dubai Marina, we take immense pride in the dedication and passion our team brings to every aspect of the guest experience. Their commitment to recognizing individual needs, exceeding expectations, and upholding the highest standards of hospitality reflects the true spirit …