Tag Archives: Etihad Airways

Etihad Airways is now providing its customers Apple Pay, transforming mobile payments with a fast, secure and convenient way to pay for flights and travel. Available on the Etihad Airways mobile app, Apple Pay allows customers, for the first time in the UAE, to pay securely with just a touch of a finger. Etihad Airways’ customers can now buy flights and other products such as ‘Extra Legroom Seats’, ‘Preferred Seats’ and excess baggage with their iPhone or iPad by simply touching a button. Each transaction is authorised with a one-time unique dynamic security code. Justin Warby, Vice President Digital Strategy and Innovation, Etihad Airways, said, “We are proud to partner with Apple Pay to bring the latest mobile payment and technology innovations to our guests in the UAE and around the world. We were able to quickly adjust the release cycle of our mobile app to ensure we coincided our launch with Apple in the UAE.” Apple Pay is easy to set up and users will continue to receive all of the rewards and benefits offered by credit and debit cards.

The latest partnership of Etihad Airways and Alibaba’s Tmall and Alitrip for the Global Shopping Festival 2017 includes five specially-branded exteriors of aircrafts which will depart from Abu Dhabi to four destinations in China – Beijing, Shanghai, Chengdu and Hong Kong. In the coming month, the aircrafts will carry this unique branding to over 40 cities across Etihad Airways’ global network. Tmall’s 11.11 Global Shopping Festival has quickly become the largest and most influential online shopping festival in China. The partnership executes China’s ‘Belt and Road’ initiative, facilitating economic ties and cultural exchange between China and UAE. At the same time, it takes Chinese culture to Europe, the US and Africa via the Abu Dhabi hub. Etihad Airways continues to build its long-term relationship with Alibaba Group. With access to nearly 200 million registered Alitrip users, the online store has significantly enhanced Etihad Airways’ digital reach in the Chinese market. By seizing the opportunities presented by the Tmall 11.11 Global Shopping Festival 2017, the two parties will expand their innovative partnership across the ecommerce arena.

Louvre Abu Dhabi has signed the first exclusive platinum partnership with Etihad Airways. The ceremony took place under the museum’s dome and its ‘Rain of Light’ effect. Louvre Abu Dhabi will officially open on November 11 as an iconic landmark on the city’s geographical, cultural and tourist landscape. H.E. Saif Saeed Ghobash, Director General, Department of Culture & Tourism–Abu Dhabi, said, “This important partnership comes at an exciting time as we prepare for our grand opening next month. Louvre Abu Dhabi and Etihad Airways not only bring people from around the world to Abu Dhabi, but they are both universal in nature. For the museum, this idea of universal is about understanding human connections from the beginning of time until the present through art. We look forward to celebrating Louvre Abu Dhabi’s opening with the support of our Platinum partner.” As a platinum partner, Etihad will work closely with Louvre Abu Dhabi on areas of brand partnership, marketing, social media, public and media relations, events and exhibitions, cultural exchanges, cargo support, inflight programming, and travel trade support. Etihad Airways’ destination management company, Hala, will collaborate with the museum on bespoke tour packages in Abu Dhabi. Peter Baumgartner, Etihad Airways Chief Executive Officer, said, “Louvre Abu Dhabi is a universal institution showcasing the achievements of mankind in art, in culture, in humanity – a beacon welcoming visitors to these shores for generations to come. Etihad Airways and Louvre Abu Dhabi are two leading characters in the same story and we share a deep bond. As the national airline of the UAE, flying from Abu Dhabi to the world, we are also a universal connector of people. Together with our partners at …

Etihad Airways will launch flights to Azerbaijan’s capital Baku from March 2, 2018. The new route is being introduced to capitalise on the growing demand for flights between the United Arab Emirates and Azerbaijan. The service will be operated thrice a week using a 136-seat Airbus A320, configured with 16 seats in Business Class and 120 in Economy. Azerbaijan introduced a visa waiver programme for UAE nationals in November 2015 and expanded it to other GCC nations in early 2016. This prompted a surge in travel from across the GCC to the emerging tourist destination located at the crossroads of Europe and Asia, offering visitors access to vast areas of unspoiled nature and centuries-old culture. Baku, which sits on the Caspian Sea, is the country’s primary gateway and commercial centre. Peter Baumgartner, Chief Executive Officer, Etihad Airways, said, “The creation of the first ever air corridor linking the two capital cities demonstrates the importance of strengthening business, tourism and cultural ties between the UAE and Azerbaijan.

The Abu Dhabi-Medina Etihad Airways will introduce three additional weekly services during the peak winter period. Effective from February 1, 2018, the current overnight departure from Abu Dhabi will be replaced by a mid-morning flight offering an attractive schedule for travellers flying between the UAE’s capital city and Medina in Saudi Arabia. The schedule will improve connectivity to a number of destinations served by Etihad Airways across the Indian subcontinent. The airline will also increase frequency to 10 flights a week for two months between December 1, 2017 and January 31, 2018 to cater to increasing demands. The additional capacity will be operated with a two-class Airbus A320 featuring 16 seats in Business Class and 120 in Economy. Mohammad Al Bulooki, Executive Vice President Commercial, Etihad Airways, said, “The re-timing of our Medina flights to a daytime operation and introduction of additional services strengthen our business proposition and commitment to the Saudi Arabian market.”

Etihad Airways is the first airline in the region to offer fully-automated credit card installment plans in partnership with PayFort, an online payment service provider in the Arab region. The initiative allows Etihad Airways to offer consumers who book directly via Etihad.com that range from three to 60 months. 17 of the region’s leading banks are taking part in the programme. Justin Warby, Vice President Digital Strategy and Innovation, Etihad Airways, said: “Etihad is committed to continually enhancing the travel experience by providing greater choice and flexibility to our guests while ensuring we make it as easy and secure as possible to transact through our direct channels, including Etihad.com. By partnering with PayFort we’re able to offer fully automated, best in class technology solutions provided by the industry leaders. We’re taking a global outlook and bringing best practice to the region. ” With over 20 payment methods available on its website, Etihad Airways offers diverse payment solutions to meet both global and local needs. Warby said this initiative was designed to assist low to medium income travellers and families by empowering them with the ability to book travel without the burden of having to pay for it up front. Etihad Airways created its specialised Digital Transformation & Innovation team as an in-house research, development solution delivery programme to lead the airline’s digital transformation. Its mission is to turn Etihad Airways into the industry’s leading, integrated airline capable of harnessing emerging technologies and capabilities, big data and innovation to create a product and service offering unique to the individual passenger.

Latvian airline, airBaltic in code share with Etihad Airways, will launch a direct service between Riga and Abu Dhabi on October 29, 2017. The four-times weekly service will depart from Abu Dhabi at 9:45 am, providing travellers from the UAE and surrounding Gulf countries with excellent and convenient access not only to the Baltic states of Latvia, Estonia and Lithuania, but also to the northern European destinations of Finland, Sweden, Norway, Denmark and Russia.  To promote the flights and act as the airline’s General Sales Agent (GSA) within the UAE, airBaltic has selected AVIAREPS. Martin Gauss, Chief Executive Officer, airBaltic, says, “We are delighted to link Latvia and the UAE with our brand-new Bombardier aircraft. Riga is a notable business and leisure hub in Northern Europe, attracting millions of passengers every year. In addition to that, our clients appreciate the convenient transfer possibilities we offer to over 60 destinations in Scandinavia, Russia and the CIS.”

Etihad Airways has introduced the Boeing 787-9 aircraft on its daily service from Abu Dhabi to Amsterdam, delivering greater levels of comfort to its customers flying to and from Schiphol Airport. Etihad Airways previously operated the 787 Dreamliner on the Amsterdam service in the summer of 2016. The introduction of the ultra-modern, fuel-efficient aircraft heralds the start of a year-round service to the Netherlands. The 787 Dreamliner features Etihad Airways’ next generation Business and Economy Class cabins, configured with 299 seats – 28 Business Studios and 271 Economy Smart Seats. Peter Baumgartner, Chief Executive Officer, Etihad Airways, said: “The decision to upgrade our daily Amsterdam service to the 787 Dreamliner aircraft reflects the importance of the Netherlands market. We received great customer feedback when we first flew the ‎aircraft to the Dutch capital last summer, and I’m very pleased that more travellers will now be able to enjoy the superior levels of comfort and technology it offers, year-round.‎” The Business Studios offer an increase of 20 per cent in personal space and a fully-flat bed of up to 80.5 inches in length.  The airline’s Boeing 787 fleet is equipped with the latest in-flight entertainment system offering more than 750 hours of movies and television programmes, including live news and sports channels, as well as hundreds of music choices and a selection of games for both adults and children. Etihad Airways currently operates a fleet of 16 Boeing 787-9s from its home base, Abu Dhabi, to 14 destinations: Amman, Beijing, Beirut, Brisbane, Düsseldorf, Johannesburg, Perth, Riyadh, Shanghai, Singapore, Tokyo, Washington, D.C. and Zurich.

Etihad Airways and Aerolíneas Argentinas have launched a new codeshare partnership. Under the agreement, Etihad Airways customers will enjoy convenient connections via Rome and Madrid to Buenos Aires (EZE) and onwards to nine other popular Argentinian destinations – Córdoba (COR), Mendoza (MDZ), Rosario (ROS), Iguazú (IGR), Salta (SLA), Mar del Plata (MDQ), Bariloche (BRC), Trelew (REL) and Ushuaia (USH). In turn, Aerolíneas Argentinas guests can have access to Etihad Airways’ network of over 100 destinations from its Abu Dhabi hub via the Italian and Spanish capitals. Mohammad Al Bulooki, Etihad Airways Executive Vice President Commercial, said: “This codeshare demonstrates the importance of Argentina as a vital travel market for Etihad Airways in Latin America given the growing tourism, cultural and business opportunities that exist between the UAE and Argentina. We wish to give travellers flying Aerolíneas Argentinas the opportunity to enjoy the acclaimed service and hospitality for which Etihad Airways is renowned throughout the world. This codeshare will make the experience that much easier.” Diego Garcia, Aerolíneas Argentinas Chief Commercial Officer, said: “This is a very good opportunity to consolidate and increase our offer to one of the most important hubs in the Middle East. It also allows us to improve our load factors, optimise the use of the fleet and strengthen the image of Aerolíneas Argentinas in the Asian market. We hope that this agreement will also be the gateway for many tourists to visit some of the most attractive landmarks in our country.”

Etihad Airways recently introduced Boeing 787-9 on its scheduled daily route from Abu Dhabi, UAE to Beirut, Lebanon. The new 787 Dreamliner service replaces the Airbus A321 aircraft that was previously used for the airline’s EY535/EY538 flights to and from the Lebanese capital. The Boeing 787-9 features Etihad Airways’ next-generation Business and Economy Class cabins and is configured with 299 seats – 28 Business Studios and 271 Economy Smart Seats. Mohammad Al Bulooki, Etihad Airways Executive Vice President Commercial, said: “Beirut was the first international destination served by Etihad Airways in 2003 and it is fitting that we introduce the state-of-the-art 787 Dreamliner to this key market today. The new two-class 787-9 provides an increase of 125 seats per flight, with 4,186 weekly seats now offered in both directions. This reflects the strong demand to Lebanon from Abu Dhabi and the entire UAE, where a large Lebanese expatriate community resides.”