Category Archives: Agents

Engaging communities in tourism

Natalia Bayona

Natalia Bayona, Director Innovation, Digital Transformation and Investments- UNWTO said, “Looking at World tourism day this year there are two areas they are focusing on in terms of rural development. First is development of rural areas is part of teaching opportunities to the community and secondly to identity and heritage of the destination bringing rural experiences as a way to preserve heritage and added value. She also reiterated that at this point of time social distance is important hence nature, adventure and cultural tourism are other ways to diversify. She further stated that in creating innovation in tourism sector with technologies they signed an agreement with google arts and culture where you can multiply rural territories to spread the voice and promote as emerging destinations.”

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Travel Nevada webinar on Tuesday, March 24 at 3 pm

Travel Nevada is hosting an exclusive webinar for the Middle Eastern Trade on March 24, 2020 at 3 pm (UAE time). It is the best time to hone your skills and learn about new destinations. Nevada, is a diverse destination which will attract the Middle East clientele whether locals or expats hence at this time, in the comfort of your own abode you can learn more about the destination and its many offerings so don’t forget to register ASAP !! Time is running out.

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Philippines Department of Tourism attracts leading operators from the UAE

Seven Chief Executives Officers from the leading travel agencies in the UAE were hosted by the Department of Tourism Philippines for a week long familiarisation tour of three of the most picturesque destinations — Manila, Boracay and Palawan. Philippine Airlines was the official airline to host exclusive personnel who are the key players in the UAE. The executive delegation experienced one of the most exclusive islands in the world at the Banwa Resort apart from the other five-star properties in the Philippines. The team shared their thoughts on the whole trip. Nasir Jamal Khan – CEO – Al Naboodah Travel and Tourism Agencies LLC, stated, “Philippines is emerging as a very attractive and cost-effective tourism destination.” Jamal Abdulnasser – CEO – Cozmo Travel, said, “The vibrant city of Manila is an excellent destination for MiCE and corporate events. Boracay , Palawan & Banwa islands offer you sandy beaches, rainforest and mountains.” V. Jeyaram – Managing Director – Sharaf Travel, said, “The destination offers great beaches with turquoise crystal clear waters, beautiful islands with breath-taking views and super hotels catering to all pockets.” Suresh Ahuja  – Managing Director – Trans Arabian Air Travel, responded, “I liked the whole itinerary especially our luxurious stay at Banwa.” Mohammed Haneefa – Managing Director – Deira Travel and Tourism, said, “We could see from day one that the services at Maxims Hotel, Crimson Resort, Sheridan Beach Resort and Banwa Private Island Resort were of high quality.” Sumit Acharya – Managing Director – BCD Travel, said, “We packed in a lot in six nights but had the opportunity to experience the variety that the Philippines has to offer, both for MiCE and the leisure traveller.” Manu Mehrotra – …

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Over 1000 travel agents register for ‘Yas Expert’ destination training programme

Experience Hub, the trade and promotion arm of Yas Island, Abu Dhabi, has revealed ‘Yas Expert,’ a new destination training and certification programme for travel agents.  In the first three weeks of the programme’s launch, more than 1,000 agents registered to undertake the online programme, which includes modules on the destination’s award-winning attractions, leisure experiences, on-island stays and itinerary planning. Additional modules in development include seasonal experiences that will cater to holidaymakers from key feeder markets, such as upcoming Diwali celebrations. Travel agents who complete all modules are certified as ‘Yas Experts,’ and also qualify to enjoy a number of incentives as well as join exclusive familiarisation trips, during which the agents complete their educational journey by experiencing the destination first-hand. Programme completion incentives include experience vouchers, the opportunity to win instant and mega prizes, including all-expenses paid trip to Yas Island for two. The first mega-prize draw in each key market will take place at the end of September. Speaking about the programme, Bruno Wiley, Vice President of Sales, Experience Hub, said, “Initiatives such as the Yas Expert programme highlight Experience Hub’s evergreen approach to continuously enhancing our relationships with travel agents to help them get acquainted with Yas Island, which continues to grow and evolve.” The programme is currently available to travel agents in the GCC, India and the UK and will soon be available to agents in Russia and China.

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58% growth in bookings for Ireland from the UAE: dnata Travel

Travel from the UAE to the island of Ireland has seen strong growth from January 1st until June 30th, according to travel statistics released by dnata Travel. Compared to the same period (H1) in 2018, UAE locals and residents have been visiting Ireland in greater numbers, drawn to its diverse landscape full of lush greenery and vast natural beauty.  Over the first two quarters of the year, 58 per cent more bookings to Ireland were made through dnata Travel’s platforms, and room nights booked have also increased by 72 per cent. Antonio Fellino, Vice President of Retail and eCommerce for dnata Travel UAE, commented: “Trips to Ireland with dnata Travel offer UAE travellers unique opportunities including the chance to stay in a grand castle, or a small cottage at the heart of a colourful local village, or to explore rugged, scenic landscapes that follow in the footsteps of their favourite Game of Thrones characters.” Additional data indicates that sales of trips and accommodation to Ireland increased nearly two-fold during Eid Al Fitr alone, as compared to last year. This correlated to the travel provider noting that online searches for holidays to Ireland have seen a 675% augmentation in the first six months of this year. The most preferred destination for travellers from the UAE market was to Dublin, with 95 per cent of hotel bookings made through the dnata Travel platform favouring the capital city, followed by the cosmopolitan city of Cork. Visitors from the region have been found to reinforce their preference for luxury accommodation whilst abroad, as 47 per cent of hotels booked were for 5-star properties, followed by 4-star and 3-star hotels respectively. The ever-strengthening relationship between …

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AA Al Moosa Enterprises to rebrand four-star hotel in Sharjah

Dubai-based AA Al Moosa Enterprises has announced the rebranding of one of its four-star hotel properties located in a strategic area in Sharjah. Previously managed by Wyndham Hotels & Resorts under Ramada Hotel & Suites Sharjah, the property’s rebranding comes in line with AA Al Moosa Enterprises’ new strategy to strengthen its own local brand Golden Sands, which has been successfully present in the market for 30 years. Entering into force on July 1, 2019, the property’s new contract was signed during the opening of the Arabian Travel Market exhibition by Nayef Al Moosa, Director, ARENCO Real Estate, representing the owning company; and Mohammad Khoori, General Manager, Golden Sands Hotel Apartments. HE Khalid Al Midfa, Chairman, Sharjah Commerce and Tourism Development Authority, was present at the signing ceremony. He commented, “We are grateful to AA Al MOOSA for believing in Sharjah as an attractive tourism destination, and we are looking forward to support Golden Sands throughout its new venture.” “There is no doubt that the UAE hospitality industry is constantly evolving, therefore we must be flexible and adapt our strategies to meet the ever growing market needs,” Nayef Al Moosa said. “We maintain a friendly relationship with Wyndham, and are confident that Golden Sands management will achieve our aspirations for this property.” For his part, Khoori noted, “The emirate of Sharjah has recently witnessed a vast transformation in its tourism sector, and we are delighted to be here to support the Sharjah Commerce and Tourism Development Authority’s vision for the emirate with a renowned local brand that is celebrating its 30th anniversary this year.” He concluded, “We are extremely pleased to be selected by the owners to manage this fine …

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Kanoo Travel partners with Cvent to elevate MiCE experience in the region

Kanoo Travel has signed an agreement with Cvent, a market leader in meetings, events and hospitality technology, at Arabian Travel Market (ATM) to utilise the latter’s complete suite of event management solutions. Cvent’s event technology solutions will offer ATM attendees enhanced engagement and networking opportunities and will allow Kanoo Travel to manage and deliver a more impactful and memorable overall event experience. The partnership is a first-of-its-kind collaboration for Kanoo Travel as it becomes one of the first corporate travel management companies in the region to benefit from Cvent’s integrated technology solutions which include online registration, onsite badging and check-in, mobile event apps and feedback and reporting solutions. In addition to using Cvent’s onsite event technology, the company will also utilise Cvent’s venue sourcing platform – the Cvent Supplier Network (CSN) which will help to simplify and automate the event venue selection process. Featuring more than 260,000 hotels, resorts and special event venues, the CSN is one of the world’s largest databases of detailed venue information. “Kanoo Travel is embracing the digital transformation in the travel and hospitality industry and it’s serious about adapting the latest technology solutions which add value to its customers,” said Nabeel Kanoo, President, Kanoo Travel. “By partnering with Cvent we will be providing our customers with a comprehensive event management platform which will handle the entire event lifecycle and we will be able to offer them venues and hotels with competitive prices,” he said. Speaking on the partnership, Gokul Bajaj, Head of Sales & Partnerships and General Manager, Cvent Dubai,“We are excited to be working with Kanoo Travel, a market-leading organisation that recognises the importance of digital transformation and automation and we’re proud to partner with …

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Emirates Holidays generates local presence in Denmark and Sweden

Emirates Holidays, part of travel services provider dnata, is set to establish a local presence in Denmark and Sweden in Spring 2019. The new branch in Scandinavia will cater to Danish and Swedish travellers, offering them unique travel experiences. The operations will be based in Copenhagen and supported by a team of local travel experts. “We are pleased to be expanding the Emirates Holidays footprint to Denmark and Sweden. Both markets are very valuable to us and we look forward to giving travellers more options for a bespoke premium travel experience to Dubai,” said Kenneth Andersen, General Manager, Emirates Holidays Scandinavia. Emirates Holidays, which has been in operation for over 20 years and operates in 38 source markets globally, exclusively supports the Emirates Airline and offers fully inclusive premium leisure packages to Dubai and beyond. The core Emirates Holidays proposition is based around providing exceptional value premium holidays, through close relationships with key supplier partners, as well as delivering a clearly differentiated quality of service and expertise. Emirates Holidays Scandinavia are already established members of the Danish Travel Guarantee Fund and will apply to be part of the Swedish Travel Association and Danish Travel Association. The expansion of its network into Scandinavia will help to support further growth for its flagship destination, Dubai, which expects to receive over 20 million international visitors by 2020 when it hosting Expo 2020.  

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Orient Travel partners with Rail Europe on rail journey products in UAE

Orient Travel, one of the leading travel agencies in the UAE, has teamed up with Rail Europe to create an association to meet the experiential needs of the UAE travellers. The partnership aims to provide unparalleled access to a comprehensive array of rail products complementing the itineraries of vacationers from the UAE. It comes at a time when many travel companies are struggling amid fierce competition, sedentary travel losing appeal and cookie cutter package tourism. Analysts, however, say that in the long run, there is room for growth if agencies recognise that people are searching for unique and original travel combinations that will give them unforgettable experiences. Speaking about the association, Asim Arshad, CEO, Orient Travel, said, “This partnership delights us. We are happy it came through as it gives us the opportunity to surf the wave of experiential travel and meet the needs of our clients. We understand that travel in this age is no longer so much about where the client goes, but more about how they want to feel. By introducing Rail Europe as part of our products, we give our customers flexibility and personalisation across a variety of authentic experiences. Now, we can construct each holiday around a client’s needs and preferences; and end up with an imaginative personalised itinerary centered on individual interests.” By partnering with one of the leading global providers of rail products, Orient Travel has positioned itself as a one-stop shop for planning and booking European train travel and sightseeing products. Now, the UAE travellers can book both point-to-point journeys in Europe, and get Eurail, Swiss, Japan, and Korea passes. The company also said it will guarantee easy access to human support, after-sale …

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Silver Club Tournament at Dubai Polo Club

Dubai Polo Gold Cup Series announces the 2019 Silver Cup Tournament Fixture at a Live Draw at the Habtoor Palace Hotel. UAE Polo (Patron: Her Highness Sheikha Maitha Bint Mohammed bin Rashid Al Maktoum) and Ghantoot Polo (Patron: HH Sheikh Falah Bin Zayed Al Nahyan) among the participating teams.The Dubai Polo Gold Cup Series (Dubai Open), an 18-goal handicap competition celebrating its 10th year anniversary under the Patronage of HH Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler, Dubai, launched its 2019 season on January 21, 2019 where the organising committee conducted a live draw for the Silver Cup 2019 fixture at the Habtoor Ballroom, Habtoor Palace, LXR Hotels & Resorts. Five tournaments fall under the umbrella of the Dubai Polo Gold Cup Series: the Silver Cup (18 goal handicap), which will run from January 25 to February 8; the Polo Masters Cup (10 goal handicap) from February 10 to 15 ; the Julius Baer Gold Cup (18 goal handicap) from February 18 to March 8; the Dubai Challenge Cup (18 goal handicap) from March 15 to 30 and the Dubai Cup (6-8 goal handicap) from April 2 to 12, 2019. The Dubai Polo Gold Cup Series held in the UAE, is one of only five tournaments in the world played in the WPT Championship Cup category, on a par with world-class events held in Argentina, Spain, the United Kingdom and the United States.

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