Category Archives: Cruises

Cruise Saudi announced its partnership with the Culinary Arts Commission to showcase authentic Saudi cuisine onboard AROYA Cruises through the Irth Culinary Boutique & Café. This collaboration forms part of AROYA Cruises’ vision to offer exceptional and creative experiences to its passengers. AROYA Cruises is the first cruise ship of its kind to be tailored exclusively to Arabian tastes, and resembling it is Irth, the first Saudi restaurant at sea, which will offer a variety of locally sourced Saudi foods and drinks and high-quality products. In addition to its rich heritage and glorious history, Saudi is also renowned for its authentic hospitality, which will be embodied in the services provided at Irth, with all restaurant staff being trained by the Culinary Arts Commission to ensure a deluxe and genuine experience for passengers. Founded in 2020, the Culinary Arts Commission seeks to promote the unique Saudi culinary traditions on both a local and global scale and position the Kingdom as a leading destination for culinary arts. The goals and ambitions of the Culinary Arts Commission align perfectly with those of AROYA Cruise, which aims to provide exceptional experiences that cater to the tastes and preferences of Arabian people while seeking inspiration from the authentic Saudi culture. Lars Clasen, CEO at Cruise Saudi, commented on the partnership, “We’re proud to be partnering with the Culinary Arts Commission. Launching Irth Culinary Boutique & Café onboard AROYA Cruises represents a key step in exhibiting the Kingdom’s authenticity and offering the best of services to our guests”. Mayada Badr, CEO of the Culinary Arts Commission, said, “Irth Culinary Boutique & Café will showcase the authenticity of Saudi cuisine and its rich culture, and this partnership …

Qatar Tourism has signed a Memorandum of Understanding (MoU) with Mowasalat Karwa to innovate and enhance the tourism experience for visitors coming to Qatar via cruises. The MoU aims to enhance coordination and cooperation between the two parties in the field of cruise tourism, which in turn is an integral part of the National Tourism Strategy that seeks to make Qatar one of the leading tourist destinations in the world. The MoU outlines the joint cooperation between the two organizations to maintain the continuity of communication with transparency, optimize cost, and provide the necessary support for the success of the upcoming cruise season. Qatar Tourism will provide Mowasalat Karwa with data and statistics related to the tourism sector to facilitate their cooperation, and will send advance notice of the arrival times of ships and cruise ships, enabling effective planning of transport services. The MoU was signed by H.E. Mr. Saad bin Ali Al Kharji, President of Qatar Tourism, and Mr. Fahad Saad Al Qahtani, CEO of Mowasalat Karwa. H.E. Saad bin Ali Al Kharji, President of Qatar Tourism, said: “Cruise tourism is a key pillar in supporting Qatar’s national tourism strategy and contributing to Qatar’s position on the global tourism map. Qatar Tourism is working continuously with its key partners to ensure an exceptional tourism experience for visitors to Qatar. Transportation plays an important role in enhancing this experience, and we are confident that our partnership with Mowasalat will contribute to the success of the current cruise season.” Mr. Fahad Saad Al Qahtani, CEO of Karwa, said: “We believe in the importance of transportation for visitors and its impact on the competitiveness of tourist destinations. Tour operators in Qatar market …

Dubai Harbour welcomed the iconic ‘Resilient Lady’ from Virgin Voyages on its maiden call to the Arabian Gulf. The call is one of a number of international cruise liners set to arrive at Dubai Harbour during this year’s cruise season, with 300,000 passengers and 49 ship calls. Resilient Lady is the newest “Lady Ship” to join the Virgin Voyages fleet that previously included Scarlet Lady and Valiant Lady. Celebrating Virgin’s longstanding British heritage, Resilient Lady launched on 14th May 2023 from her summer homeport in Athens, Greece. Inspired by superyacht design and bringing modern glamour to the seas, the latest ship from Richard Branson’s cruise travel brand arrived in style at Dubai Harbour, rekindling people’s connection to the sea and charting a course for newer ways to explore maritime lifestyles. This past summer, the award-winning brand offered two, seven-night itineraries around the Greek Isles and Adriatic Sea departing out of Athens. These included “Adriatic Sea and Greek Gems” and “Greek Island Glow.” Resilient Lady, along with its sister ships, was designed by world-renowned architects and designers including Tom Dixon and Concrete Amsterdam, with menus curated by Michelin-starred chefs. On-board, Sailors are spoiled with a daily line-up of immersive entertainment and live music performances, paired with incredible food from 20+ eateries and stunning spaces to recharge and relax. From unlimited group fitness classes to a mermaid-inspired spa and thermal suite, Virgin Voyages emphasizes relaxation while on a mission to curate the best week at sea for its Sailors. Michelle Bentubo, Chief Operating Officer of Virgin Voyages said, “As Resilient Lady embarks on her journey from Greece to Australia, we wanted to offer our Sailors the opportunity of a lifetime to explore …

The luxury cruise ship Crystal Symphony arrived in Doha over the weekend, marking the opening of the Qatar Tourism Cruise Season 2023/2024. The new cruise season runs until April 2024 when 81 cruise ship visits and around 350,000 passengers, making it Qatar’s largest cruise season ever. Doha is set to be a departure and return point for many international cruise ships such as the Norwegian ship Dawn, which has a capacity of 2,340 passengers, and the Luganville, which has a capacity of 264 passengers during this season. In addition, several other vessels will continue to offer partial transformation voyages from Doha, including the Min Schiff 2, MSC Vertiosa and the Italian cruise ship Costa Tuscany. H.E. Saad bin Ali Al Kharji, President of Qatar Tourism, said: “Cruise tourism is a vital pillar through which Qatar seeks to achieve its national tourism strategy to become one of the world’s leading tourism destinations. Qatar’s cruise sector has witnessed remarkable growth in less than a decade, thanks to Qatar Tourism’s participation in international travel and tourism exhibitions, partnerships and agreements, the weight of staff skills, and close collaboration with key partners in Qatar’s public and private sectors. We look forward to the return of the cruise season and welcoming visitors from all over the world who will have the opportunity to experience the authentic hospitality and diverse tourism offerings that Qatar has to offer.” H.E. Captain Abdulla Mohammed Al Khanji, Chief Executive Officer of Mwani Qatar, said: “With the start of the new season, our focus continues to be on providing the best possible passenger experience by improving cruise ship reception facilities and enhancing world-class services in the State of Qatar in line …

Cruise Saudi has renewed its ongoing collaboration with Discover Saudi. Following a highly successful third season for Cruise Saudi, which included Discover Saudi providing unique and memorable shore excursions to over 5,200 cruise passengers in the Two Holy Cities of Makkah and Madinah, this collaboration will continue to provide a seamless and unforgettable journey with the highest standards for regional and international visitors. With the shared vision to promote domestic tourism in Saudi and enrich the nation’s growth as an international cruising destination, Discover Saudi’s shore excursion packages will offer Cruise Saudi’s passengers an authentic Saudi experience, enabling visitors to explore The Two Holy Cities’ rich history, culture, heritage and nature. Lars Clasen, Chief Executive Officer at Cruise Saudi said: “As we approach season four, we are delighted to renew our partnership with Discover Saudi, so that we can continue to ensure our guests experience the very best of what Saudi has to offer. These extraordinary experiences, created in collaboration with partners such as Discover Saudi, are a crucial part of Cruise Saudi’s attractive offering to both cruise lines and travellers alike, it is also in line with our mandate to develop a comprehensive cruising ecosystem in Saudi and promote Saudi as a distinct global cruise destination.” Fahad Alobailan, Chief Tourism Officer at Almosafer, said: “We are excited to continue to build on our relationship with Cruise Saudi. Saudi has a plethora of incredible cultural, natural, historical and religious attractions that are drawing an increasing number of international tourists. As a leading integrated Destination Management Company, our local knowledge and passion for travel and tourism will provide an immersive and authentic experience for visitors and further fuel this upward growth …

Cruise Saudi welcomed SH Diana to Saudi Arabia as part of her Maiden Voyage with inaugural calls to Yanbu, Baridi Island and Jeddah. SH Diana anchored at sea, just off Baridi Island, offering a new expedition experience with pristine beaches and coral reefs. Continuing her journey along the Red Sea coast, the ship made a second maiden call in Saudi to Jeddah, where passengers explored the streets of Al Balad – a UNESCO World Heritage recognized Hijazi style historic district, with its traditional buildings and authentic shops and cafes. Lars Clasen, CEO at Cruise Saudi said, “We were honoured to welcome Swan Hellenic’s cruise ship, SH Diana to Saudi for the first time, in what was a milestone visit for Cruise Saudi. We are proud to be constantly expanding our programme of onshore experiences to provide such an authentic insight into Saudi culture for our guests.” Kai Ukkonen, Captain of SH Diana said, “It’s incredibly exciting to have incorporated this Maiden Voyage to Saudi and to offer this new destination to our passengers. Our goal is to always create unforgettable moments for our guests, so it was a top priority to work with Cruise Saudi on creating a collection of unique and curated adventures for a truly immersive experience.”

SITA is helping Costa Cruises mitigate costly trip disruptions by providing accurate real-time flight updates via a cloud-based application equipped with an intuitive user interface, the operations team can link each flight to the associated vessel and the relevant booking codes. Costa Cruises, part of the Carnival Group, offers Fly & Cruise packages encompassing both dedicated charter flights and scheduled flights. The flight updates provided by SITA Flight Monitoring Solution will empower Costa Cruises’ Operations Control Center (OCC) to handle the embarkation and disembarkation process for Fly & Cruise guests more efficiently, as well as improve planning for crew movements and allocations. In the event of a cancelled or delayed flight, this continuously refreshed set of data becomes crucial for promptly arranging guest transfers to the next port of call, minimizing associated costs, avoiding inefficiencies, and ensuring a first-class guest experience. Similarly, disembarking guests at the right moment enables them to continue enjoying their time onboard the ship while allowing Costa Cruises to optimize airport transfers. The application leverages SITA Flight Global APIs and offers direct integration with the airlines to benefit from real-time updates, even for charter flights. Massimo Callegari, Director Guest & Corporate Travel Service at Costa Cruises, said: “At Costa, it was imperative to find a supplier that could offer accurate and timely flight updates through a cloud-based solution featuring a user-friendly interface and direct integration with the charter airlines. Significant operational challenges are shared between cruise companies and airlines, and, with its strong footprint in the air transport industry, SITA clearly understands how they could help us enhance the management of our Fly & Cruise operations.” Sergio Colella, President for Europe at SITA, said: “The world …

The Royal Yacht Club of Ras Al Khaimah and Al Hamra has partnered with Dubai’s Sky Walker Yachts to offer the first charter experience of its kind in Ras Al Khaimah from mid-October. Sky Walker Yachts will enhance the maritime and tourist experience within Ras Al Khaimah with two vessels – one that accommodates large groups and corporate bookings, and the other, is more suited to smaller, intimate occasions. The experienced team at Sky Walker Yachts is ready to cater to a variety of desires, with multiple add-on options and packages. From those who are looking for some rest and relaxation alongside incredible dining experiences – to those who want a little more action with snorkelling gear and inflatables – the Sky Walker Yachts team is ready to assist. “We are all very excited to expand our services into Ras Al Khaimah. As a destination, it is becoming increasingly attractive for inbound tourists and residents alike through its development plans. As a yachting destination, it is simply perfect, with its crystal-clear waters, sheltered anchorages, and stunning landscapes,” said Simon Wickham, Managing Director of Sky Walker Yachts. “Our yachting experiences are designed to provide guests with the ultimate blend of comfort, excitement, and relaxation. Whether they are seeking a serene escape or an action-packed aquatic adventure, we have it all. Our vessels are modern with spacious designs and come in various sizes to accommodate small to large groups. Our crew are highly trained in hospitality offering guests a five-star experience complimented by delicious cuisine and water sport options if guests wish to add to the fun.” Simon concluded. “With the rapid growth and expansion of Al Hamra Village and Ras Al …

Cruise Saudi announced its investment in world-leading tech organisations for its pioneering owned cruise line AROYA Cruises, part of its visionary ambition to revolutionise the Saudi tourism industry and guide Saudi into the future, in line with Vision 2030. Cruise Saudi’s strategic partnerships for its phase I of technology stack development for Aroya Cruises including Monitor Deloitte, Alibaba Cloud SA, theICEway, SourceToad, Otalio, and Versonix Seaware form a crucial part of Cruise Saudi’s commitment to creating a seamless passenger experience, from booking to the boarding process, and beyond. The unrivalled expertise of the Information Technology and Digitisation team at Cruise Saudi to craft the technology stack, coupled with an insatiable drive for innovation and market disruption in cruise line technologies, underscores the project’s visionary approach. Meanwhile, the blend of both luxury and groundbreaking technology sets AROYA Cruises apart as a beacon of innovation, charting a fresh course for Arabian travel experiences. A global powerhouse in strategy and consultancy, Monitor Deloitte will be at the vanguard of project management, intricately weaving a data and digital strategy to ensure every technological decision is foresight driven. As a homegrown Saudi enterprise, Alibaba Cloud Saudi Arabia will be laying the digital foundation for AROYA Cruises, epitomising the zenith of security, reliability, and swift digital interactions. Meanwhile theICEway is tasked with amalgamating AROYA’s diverse technological realms into a seamless and cohesive digital ecosystem, ensuring a harmonious experience for every guest and crew member. Providing features for passengers, such as an interactive ship map, daily itineraries, and reservations for shore excursions, dining, and spa treatments, Sourcetoad’s guest-centric digital concierge is poised to be the central hub of onboard connectivity and engagement. Alongside this, Otalio’s Ship Property Management System …

MSC Cruises announced that in November it will open its first office in Saudi Arabia and also launch a brand-new itinerary from Jeddah as a further demonstration of its commitment to support the Kingdom’s plans for its tourism sector with Saudi Vision 2030. Details were unveiled in Riyadh by Pierfrancesco Vago, Executive Chairman of the Cruise Division of the MSC Group as he attended the United Nations World Tourism Organization’s (UNWTO’s) ‘World Tourism Day’ conference. The new office will be based in Jeddah and house the commercial, sales and marketing functions for both MSC Cruises and its sister company, Explora Journeys, a new luxury cruise brand that began operations in July this year.  MSC Cruises added that it will start its third season of Red Sea voyages from Jeddah in two months’ time with a new sailing itinerary for international and Saudi Arabia-based holidaymakers. The 294 metre long 16 deck MSC Orchestra can accommodate up to 2,550 passengers and will operate from Jeddah for six months and offer 20 separate 7-night sailings to Aqaba in Jordan to visit Petra and three destinations in Egypt – Sharm El-Sheikh, Sokhna Port for Cairo and Safaga for Luxor – before returning to the Saudi port. In 2024, Explora Journeys’ second ship EXPLORA II will sail in the Middle East in 2024 and visit Jeddah to enable its passengers to visit the city as well as Al Ula and Hegra. Pierfrancesco Vago, Executive Chairman, Cruise Division, MSC Group, said, “We are honoured to have played an important role partnering with the key government bodies to stimulate the establishment of the cruise industry in Saudi Arabia. Initially starting with local cruises during the pandemic and then …