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Hudini and Incode Technologies enter strategic partnership to digitally transform the hospitality experience

Hudini, and Incode Technologies announced their strategic partnership to transform hospitality guest experiences. The partnership with Incode will enable Hudini cus-tomers to deploy identity verification during the check-in and check-out processes through enhanced digital bio-metric technology. This association will automate these processes making it quick, seamless and at the conven-ience of the guest. The hospitality industry relies on its ability to connect people and the places they visit to create memora-ble experiences for its guests. In its revitalization post-pandemic, the industry is realizing the impact that technology can have on a guest’s stay, and the potential it holds to increase customer loyalty and create additional revenue. In fact, a recent study found that 76% of hotel executives are looking to introduce “a fully contactless experience” by 2025. Prince Thampi, Founder and CEO at Hudini said: “Hotel guests crave seamless experiences when they travel. Long check-in processes and complex payment procedures can ruin a guest’s stay. As a leader in biometric identity verification, Incode’s solution removes these challenges and helps to maximise the dig-ital guest experience, without compromising on security or privacy. Through our partnership with Incode, we are excited to offer fully automated identity verification to our check-in and check-out features across our partner hotels.” Both organizations have realized the potential identity verification holds across the hospitality industry and share the ambition for its widespread adoption during hotel check-in and check-out. To further that vision, the partnership will include the following experiences: Transparent guest identification: In a matter of seconds, even before arrival, the industry’s only fully automated identity verification engine validates the identity of a guest. This allows guests to identify themselves at their convenience, triggering Hudini’s systems to …

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