Tag Archives: Kuwait Airways

Kuwait Airways announced the launch of its summer schedule for the 2024 season. They will launch numerous destinations during the summer, namely Antalya with two flights per week, Bodrum with three flights per week, Trabzon with three flights per week, Sharm El-Sheikh, with two flights per week, Malaga with three flights per week, and Nice with two flights per week, thus expanding its operations to 54 destinations during the summer season, in addition to its scheduled flights to permanent destinations. As part of its 2024 summer schedule, Kuwait Airways will focus on destinations that are witnessing a huge demand from customers travelling from within the State of Kuwait and will experience an extensive demand to travel, especially during the summer season, from June to September 2024. They had launched numerous diverse destinations and operated to new markets last year, to meet the requirements and preferences of its valued customers and to provide them with different options, in accordance with its efforts to expand its network of routes around the world. Moreover, the company has, in cooperation with the relevant authorities, and in close coordination with the operational departments are finalizing preparations for the summer operations, for providing its services and assisting the Blue Bird guests at Terminal 4 with distinguished, and exceptional facilities. This is in addition to the Kuwait Airways fleet being fully prepared to carry the esteemed passengers of the national carrier to various destinations around the world. Kuwait Airways Chairman, Captain Abdulmohsen Al-Fagaan stated, “Kuwait Airways is pleased to announce the new 2024 summer destinations to its valued customers, in view of the growth of passenger traffic during the summer period. Kuwait Airways has perceived the necessity to …

As part of its continuous endeavour to provide the best services to its valued customers and to facilitate communication with them, Kuwait Airways has inaugurated its new Sales Office located at the Assima Mall. The office timings for client services are from Sunday to Thursday from 12:30 PM to 7:30 PM, and from 1:30 PM to 8:30 PM during Fridays and Saturdays, where the office is expected to provide services to more than 100 customers a day. The opening of this office will be followed by opening of the company’s Sales Offices in the Al Kout Mall.  The company will also be aiming to open a branch in the Jahra region soon. On the sidelines of the inauguration of the new office, Kuwait Airways organized the Customer Day initiative, which includes an initiative devised to closely identify the requirements of its customers, with the participation of the Executive Management and headed by Kuwait Airways’ Chief Executive Officer, Eng. Maen Razouqi. This initiative, which was recently organized by the company at the opening of the Sabah Al-Salem branch, mainly aims to provide a tangible and unique experience for decision-makers from the Executive Management, to work side by side with the employees of the company’s various departments, and will include receiving customers at the Assima branch, coinciding with the opening of the Sales Office. This will provide them with valuable experience to closely identify the needs of the largest customer base in Kuwait, follow up on their requests to evaluate their experience and strive towards reaching the best levels of service in accordance with the highest international standards. Kuwait Airways’ Chief Executive Officer, Eng. Maen Razouqi stated, “Kuwait Airways is pleased to …

Kuwait Airways opened the Arab Air Carrier’s Organization (AACO) meeting on digital transformation in the aviation sector, which was organized in the State of Kuwait, in the presence of various experts and specialists in the air transport sector during the period from 5- 6 September 2023. The meeting discussed the latest mechanisms for digital transformation and artificial intelligence and focused on the methods to develop and improve this aspect in the air transport sector, as well as to follow the most important methods in the Middle East region. Kuwait Airways Chief Executive Officer, Eng. Maen Razouqi, welcomed the attendees and stated, “We are pleased to host this important meeting, which is being held in the State of Kuwait. This conference highlights the most important aspects of digital transformation and artificial intelligence solutions, and the methods to use them in accordance with the latest standards for the air transport sector around the world. This will contribute significantly to the development of the aviation sector in general, which will ultimately benefit the travel traffic and valued passengers.” Razouqi continued by saying, “Kuwait Airways is keen to follow the latest technology and methods used in developing and improving the company’s system, be it in terms of finding smarter digital solutions that facilitate procedures for valued customers, or electronic services that the company has recently launched. Kuwait Airways always strives towards achieving the strategic objectives that it has drawn up until 2030, to keep pace with the best technology in the aviation sector.” Razouqi said, “With regard to sustainability, Kuwait Airways recognizes the significance of this aspect, and has released its annual sustainability report, highlighting the company’s commitment to the principles of sustainability, transparency, …

As part of its continuous endeavor to provide the best services to its valued customers and to facilitate communication with them, Kuwait Airways inaugurated its new Sales Office at the Sabah Al Salem area. The office timings for client services are from 9 AM until 4:30 PM, through the week, except for Fridays and Saturdays. Moreover, the working hours will be extended in the coming period, where the office is expected to provide services to more than 100 customers a day. The opening of this office will be followed by opening of the company’s Sales Offices in the Assima Mall and the Al Kout Mall.  The company will also be aiming to open a branch in the Jahra region soon. Along with the inauguration of the new office, Kuwait Airways organized the Customer Day initiative, which includes an initiative devised to closely identify the requirements of its customers, with the participation of the Executive Management and headed by Kuwait Airways’ Chief Executive Officer, Eng. Maen Razouqi. This initiative, which the company has organized for the first time this year, mainly aims to provide a tangible and unique experience for decision-makers from the Executive Management, to work side by side with the employees of the company’s various departments, and will include receiving customers at the Sabah Al Salem branch, coinciding with the opening the Sales Office. This will provide them with valuable experience to closely identify the needs of the largest customer base in Kuwait, follow up on their requests to evaluate their experience and strive towards reaching the best levels of service in accordance with the highest international standards. Kuwait Airways’ Chief Executive Officer, Eng. Maen Razouqi stated, “Kuwait Airways …

Kuwait Airways announced the launch of its first flights to the city of Athens, Greece with two flights per week on Fridays and Mondays, commencing from 16 June 2023. The Chief Executive Officer of Kuwait Airways, Eng. Maen Razouqi stated, “Kuwait Airways is pleased to launch its first scheduled commercial flights to the city of Athens in the Republic of Greece as part of the implementation of its objectives to launch new and permanent destinations that was announced earlier.” Razouqi added, “The city of Athens is an excellent summer destination, both for travel and tourism. It is considered as one of the most beautiful cites in the world, famous for its history, rich culture and ancient heritage dating back to centuries. Taking this into account, Kuwait Airways launched this destination to suit the preferences of our valued customers, as well as to meet their requirements to diversify the network of routes and expand around the world by including new and diverse destinations.” Razouqi indicated that choosing the destination of Athens came after comprehensive research to meet the growing demands for destinations such as these and to different markets for our customers. Moreover, Kuwait Airways is diligently striving to provide customers with the opportunity to select what suits them the most, especially with recovery of the summer travel season and the diversity of destinations. Razouqi concluded that passengers travelling on the national carrier can enjoy a unique experience on board with advanced technology, as well as comfortable and distinguished services provided by the cabin crew who are ready to assist them with their requirements. On his part, the Ambassador of Greece to the State of Kuwait, H.E. Konstantinos Piperigos stated, “The …

​As part of Kuwait Airways’ continuous efforts to expand its network of destinations and develop its services to the highest levels of quality, the company announced the launch of its first scheduled commercial flights to the city of Antalya in the Republic of Turkey, with two flights a week on Mondays and Thursdays, commencing from 1 June 2023, and as part of its summer schedule for this year.  The Director of Network Planning at Kuwait Airways, Mrs. Shorouk Al-Awadhi stated, “We are pleased to announce the launch of our first scheduled flights to the city of Antalya in Turkey. Selecting Antalya as a destination complements the plans set by the company to expand its network of routes around the world, and to new destinations that will meet the requirements and preferences of its valued customers. The choice of Antalya as a destination comes after comprehensive research, taking into consideration the travel requirements of our customers. Kuwait Airways also focuses on launching other new destinations to Turkey due to the increasing demand from our valued customers, especially in the summer, the feasibility of these destinations and its benefits for the company. The Blue Bird will fly to five destinations in the Turkish Republic namely, Sabiha, Istanbul, Trabzon, Bodrum and Izmir.” Al-Awadhi added that Kuwait Airways is relentlessly striving to provide its passengers with diverse options for meeting their travel requirements with better services with the inclusion of new destinations, as well as offering them every means of comfort during their travel on board, starting from providing reservations for customers through all available channels and providing them appropriate services, from the check-in at Terminal 4, completing their travel procedures with ease and …

​Within the framework of Kuwait Airways’ relentless endeavours to provide the best services to its valued customers, and with the advent of the summer travel season of 2023, along with the growth of passenger traffic, KAC announced the signing of an agreement with the Turkish healthcare group, Acibadem Hospitals, to provide discounts on medical services and to examine emergency cases for its Premium Class customers of Royal, First, and Business classes in the city of Istanbul from 1st July 2023. In this regard, the Head of the Medical Center at Kuwait Airways, Dr Mohammad Al-Qenai stated, “Kuwait Airways continues its unremitting efforts to provide various diverse services to its valued customers, as the company signed an agreement with Acibadem Hospitals, one of the largest providers of health care services and treatment regionally. This service will be provided to Kuwait Airways’ customers from the start of the summer travel season of 2023, witnessing the growth of travel and passenger traffic. This is a continuation of many services provided by Kuwait Airways to its valued customers, from the start of the current year and with a chain of hospitals with which agreements will be signed shortly and in addition to such services in Bangkok, Dubai, Riyadh, and Jeddah.” Al-Qenai explained, “Kuwait Airways is currently studying the expansion of similar agreements with health care providers in numerous cities around the world, especially in Europe such as London, Manchester, Paris, Geneva and other important cities in Europe.” Al-Qenai pointed out that this step comes within the company’s objective to meet the requirements of Kuwait Airways’ passengers of the Premium classes and to provide them with various solutions and services. Moreover, this is in line …

Kuwait Airways announced the inauguration of its Elite Lounge at the Terminal 4, designated for Royal and First Class passengers, in addition to Platinum Card holders of the Oasis Club. The Elite Lounge was inaugurated by Kuwait Airways Chairman, Captain Ali M. Al-Dukhan, KAC’s Board Members, and the Chief Executive Officer of Kuwait Airways, Eng. Maen Razouqi, in the presence of the Acting Director General of the Directorate General of Civil Aviation, Mr. Saleh Al-Fadaghi, the Director General of the General Department of Airport Security at the Ministry of Interior, Brigadier General Essa Al-Failakawi, the CEO of Incheon Korea Airports Management Company, Mr. Jung June Ahn and various officials representing Kuwait Airways, Civil Aviation and the Ministry of Interior.  As part of the inauguration, a tour of the lounge was conducted for the officials, highlighting the various services available to the customers. On the side lines of the inauguration, Kuwait Airways Chairman, Captain Ali Al-Dukhan felicitated the attendees on the opening of the Elite Lounge at Terminal 4, revealing the new image of the Blue Bird, which was announced in the beginning of this year. At the same time, Al-Dukhan also commended the efforts extended by Kuwait Airways’ employees in implementing and completing the preparations of the lounge with a high level of efficiency and in a short time, to provide distinguished services to the passengers of Royal and First Class. Moreover, Al-Dukhan expressed his happiness at the opening of the Elite Lounge, held in the presence of officials from Civil Aviation and the Ministry of Interior and extended appreciations to them for their continuous support and cooperation. He indicated that the opening of the Elite Lounge comes within the …

Saudi Arabian Airlines (SAUDIA) and Kuwait Airways announced a codeshare agreement, which provides enhanced connections and convenience to guests of both airlines, in a signing ceremony that took place in SAUDIA’s headquarter in Jeddah. As part of its codeshare cooperation, each airline will place the other airline’s marketing code on its flights operated between Saudi Arabia and Kuwait and other routes with the alliance; the agreement will come into effect after obtaining all approvals. Both airlines agreed to expand all kinds of Interline Cooperation and the implementation is expected during the Summer Season 2023. The codeshare will further promote bilateral and strategic partnership for the benefit of both airlines, enabling them to offer more competitive and cost-effective services that will allow their guests to enjoy a better travelling experience. The new Codeshare partnership will strengthen and take to new heights the cordial commercial long-standing relationship existing between SAUDIA and Kuwait Airways. SAUDIA has been carrying guests between Saudi Arabia and Kuwait by operating four daily flights. Similarly, Kuwait Airways has been serving passengers on this route and operating six daily flights between Kuwait and Saudi Arabia. Guests may expect to gain all the benefits of codeshare flights including seamless connectivity, baggage transfer and the convenience of having their entire journey managed by one airline from the purchasing of tickets to the arrival at their final destination. Furthermore, guests of both airlines will enjoy increased alternative flight options across each other’s network. SAUDIA CEO, Captain Ibrahim Koshy said: “We are delighted to partner with Kuwait Airways and give their guests the opportunity to experience SAUDIA’s world-renowned hospitality onboard. We look forward to further growing our relationship with this important partner and …

As part of Kuwait Airways’ continuous efforts to provide various services to its valued passengers, the company launched the “Just Upgrade” travel service through a bidding system, where customers can offer the best price to upgrade the seat, from Economy Class to Business Class, or from Business Class to Royal or First Class. The Director of Network and Planning at Kuwait Airways, Mrs. Shorouk Al-Awadhi stated, “Kuwait Airways is pleased to launch its latest distinguished service which is the “Just Upgrade” service, allowing customers to obtain the best price to upgrade their travel class through bidding.  Here the customer can submit a bid before the departure of their flight through the available electronic payment methods. This is followed by a confirmation email being sent to the customer stating an upgrade in the promotion, for which the customer has offered the highest price to reserve the seat.” Al-Awadhi added, “This will provide the passenger with an upgrade from Economy Class to Business Class, or from Business Class to Royal or First Class and offer several privileges, including priority check-in, boarding and baggage handling, access to premium class lounge, and varied selection of meal choices. Moreover, Kuwait Airways is also keen to design seats to keep pace with the best in the world and believes in the comfort and relaxation of the passenger during the flight and until the passenger reaches their destination, which is one among the company’s important priorities. Kuwait Airways’ on-board experience also includes ample spacious seats, international in-flight entertainment, local and international meal options to suit varied preferences and requirements.” The Director of Corporate Communication, Public Relations, and Marketing at Kuwait Airways, Mr. Khalid Al-Bustan continued by saying, …