Category Archives: NTO (National Tourist Offices)

Amidst optimism and hope in reviving the tourism sector, Botswana Pavilion, on 19th January 2022, held official press briefing to announce the Botswana Tourism Month at the Expo 2020 Dubai. Set to be on display until the 8th  of February 2022, the one-of-a-kind showcase promises to highlight the Southern African country as a globally competitive force in tourism with a rich natural resource base and investment potential. The exhibition will shine a spotlight on Botswana’s diverse culture, its food, song, dance and the long-standing principles of sustainability. Participating delegates included Botswana’s Honourable Minister of Environment, Natural Resources Conservation and Tourism, Ms. Philda Kereng, her Permanent Secretary Dr Oduetse Oldman Koboto alongside Botswana Tourism Organisation’s Acting Chief Executive Officer – Ms. Tshoganetso Carl-Ponoesele. Also present on the occasion were officials from Botswana’s government entities and Botswana’s finest tourist operators hoping to share the travel packages on offer and potential investment projects with investors and travellers seeking to learn about the country’s opportunities first-hand. Speaking at the engagement, The Honourable Minister of Environment, Natural Resources Conservation and Tourism, Ms. Philda Kereng said, ‘Botswana is known for its exclusive experiences, dramatic wildlife encounters, picturesque landscapes and off-grid vacations. The country boasts two UNESCO World Heritage Sites – Tsodilo Hills with the rock art filled spiritual sites, and the Okavango Delta which is the desert’s unexpected wetland wonder.’’ It is not by coincidence that Botswana hosts the world’s largest elephant population. The country’s high-value and low-volume tourism escapades are focused on minimising the negative environmental impacts. Botswana has also seen substantial growth in business and investment opportunities due to its stable political environment. Furthermore, in the advent of COVID-19, the Government of Botswana together …

The Department of Tourism (DOT) announced Wednesday (January 12) that fully vaccinated tourism workers are now receiving booster shots as an added protection against the heightened threat of the Omicron COVID-19 variant in the country, and with most regions already attaining above 90 percent vaccination rates among active and eligible tourism workers. “We are glad to see the willingness of our tourism workers to get vaccinated grow over the past few months. We continue to encourage them to avail themselves of the free vaccine as this is a critical component for the industry to rebound and thrive in the new normal,” Tourism Secretary Berna Romulo-Puyat said. The tourism chief disclosed that booster COVID-19 shots are now being administered to tourism workers in the National Capital Region (NCR) and Boracay Island. Eventually, booster shots drive for tourism workers will also be rolled out in other tourism destinations like Baguio City and Davao. Based on the DOT NCR Office’s data, 50% or 12,693 out of the region’s 25,386 hotel workers have already received their COVID-19 booster shots. Meanwhile, in Boracay alone, the National Task Force Against COVID-19 (NTF) has committed to allocate 20,000 COVID-19 vaccine doses to be administered as booster shots to the island’s tourism workers. As of the end of 2021, a total of 282,780 individuals, or 88.38 percent of the country’s initial target population of 325,489 tourism workers from various tourism-related industries, have already been inoculated against COVID-19, leaving only 12.17 percent or 38,931 individuals who have yet to receive their first dose.   The inoculated workers, the tourism chief said, are employed in accommodation establishments temporarily operating as isolation/quarantine facilities, regular hotels, tourism enterprises, tourism support services (TSS), …

Kicking off the first webinar for the year conducted by the German National Tourist Office for GCC countries Yamina Sofo, Director Sales and Marketing GNTO for GCC shared the latest update about travelling to Germany for Gulf countries. If you are fully vaccinated with the European Union approved vaccinations and also have the new booster shot, it is very easy to get about Germany and to visit restaurants and other areas. Sofo then shared  about the latest tourism campaigns for the year starting off with the continuation of the German local culture campaign which started in 2021 and mentioned that it way continue through this year. The next campaign is the Feel good and embrace German nature which is another interesting way to discover the various escapes in the destination. Birte Kristin Zielasko Mecklenburg-Vorpommerm Tourist Board shared her presentation with the 10 important reasons to visit the destination. With 2000 km of Baltic sea with coastlines and bays, world famous chalk cliffs and the white sandy beaches will be the first reason to visit the destination. Having 30% of protected nature as UNESCO nature heritage would be the second reason. This entails some amazing discoveries such as the dance of the cranes which enables you to capture over 50,000 photo opportunities and be one with nature. Third most important reason is that there are 2000 glistening lakes in this federal state that you can enjoy. There are various sailing areas where you can rent a sailing boat especially the traditional ones are quite famous to truly immerse yourself in a different experience. Fourth reason to visit is the famous Baltic sea cycle route or as you say out and about …

Diamond Developers, the mastermind behind The Sustainable City brand, the first fully operational sustainable community in the Middle East has entered into a development partnership agreement with the Oman Tourism Development Company (OMRAN Group), the executive arm of the Sultanate for tourism development. The agreement entails the development of first phase of the Yiti Tourism masterplan with an investment value of approximately AED 3.7 billion (approximately USD 1 billion). In conjunction with this partnership, a joint venture called Sustainable Development and Investment Company (SDIC) S.A.O.C has been established to carry out the execution of this phase. “OMRAN Group’s partnership with Diamond Developers marks a major milestone in Yiti Development as we together begin the first phase of this integrated urban destination in Muscat. The signing further attests to OMRAN Group’s strategic vision in expanding the nation’s tourism sector and continuing to play a pivotal role as a catalyst and enabler of multi-fold, lucrative investment opportunities in the country in line with Oman Investment Authority’s directions in realising the ambitious goals of Oman Vision 2040 and supporting the delivery of the National Tourism Strategy,” said Hashil Bin Obaid Al Mahrouqi, CEO of OMRAN Group. “We are delighted to collaborate with Diamond Developers as they are one of the leading and reputable companies in building sustainable cities in the region.  Their approach is in line with our vision of adopting the foundations of placemaking and harnessing sustainability in all aspects of the development.” Al Mahrouqi added. The first phase of the Yiti project, which covers 900,000 square meters, will focus on constructing a fully sustainable mixed-use project, the Sultanate’s first of its kind community that promotes sustainable living. The first phase will …

In just a few hours, at 12noon GST you can virtually explore one of the hidden gems in Germany; its northern region with pristine sandy beaches, white chalk cliffs, sophisticated Baltic seaside resorts, cozy fishing villages, sky high brick churches and fairy tale castles of Meckenburg-Vorpommem. Germany is one of the most popular vacation destinations for the travelers in the Middle East as it has a diverse offering catering to each traveler from the Middle East, whether it be family, millennial, leisure, MICE etc. Meckenburg-Vorpommem located between the metropolises of Berlin and Hamburg in the northeast of Germany, the federal state of Mecklenburg-Vorpommern has fascinated guests from all over the world for centuries. It is time once again for the agents in the region to take a quick peak at the destination to offer a new area to explore to those yearning to discover. Yamina Sofo Director Sales and Marketing German National Tourist Office GCC shares the importance of attending this event and invites all trade partners to join and learn about the novelties of this destination virtually at first. “We are looking forward welcoming our valued trade partners to ´The Gems of Northern Germany` where we will inform and update the GCC trade about Destination Germany and shed a special light to the beautiful federal-state of Mecklenburg-Vorpommern, one of Germany´s leading tourist destinations. We see immense potential of Germany`s Northern regions for our GCC guests and therefore wish to showcase the special natural wonders and cultural offering there are to experience. From pristine beaches to cozy fishing villages, fairy tale castles to sophisticated seaside resorts the destination has a treat for all age groups.” The region welcomes its guests …

As part of efforts to achieve a cashless, contactless payment system across the hospitality, retail and tourism sectors, the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) has announced the signing of an Memorandum of Understanding (MOU) with PayBy, the innovative financial technology platform. In support of the UAE government’s vision to create a secure financial ecosystem for merchants and consumers and its drive towards digital transformation across all sectors, PayBy’s widely accepted, user-friendly and highly secure platform will now be in use across hotels, malls and other tourism establishments. With the current global concerns around hygiene and safety, the use of PayBy’s system will also play a key role in minimising touch points across the emirate. Saeed Al Dhaheri, Acting Tourism Products Development Director, DCT Abu Dhabi, said: “Our MOU with PayBy is an important step towards a seamless and innovative financial ecosystem throughout Abu Dhabi in line with the national digital transformation which will clearly benefit consumers, visitors and many other stakeholders. At DCT Abu Dhabi, we are committed to the use of state-of-the-art technology to improve the experience for tourists and residents, so the implementation of PayBy’s innovative platform is another key measure in achieving this objective.” Financial transactions on PayBy are protected by advanced technologies, including an Artificial Intelligence-based fraud management system to detect unauthorised activities, which complies with Payment Card Industry Data Security Standards (PCI-DSS), the international gold standard in this sector. By offering security to guests’ payments at participating establishments and entities across the emirate, PayBy will support Abu Dhabi’s efforts to be a globally renowned, ‘smart’ tourism destination equipped with leading digital infrastructure. PayBy was launched to offer greater safety, …

Dubai’s Department of Economy and Tourism (DET) and HSBC Bank Middle East have signed a Memorandum of Understanding (MoU), paving the way for increased cooperation in further enhancing Dubai’s position as a global liveability destination. The MoU was signed by Issam Kazim, Chief Executive Officer, Dubai Corporation for Tourism and Commerce Marketing and Abdulfattah Sharaf, CEO of HSBC UAE and Head of International, HSBC Bank Middle East Limited. Under the terms of the agreement, DET and HSBC will promote to HSBC customers and employees the unparalleled quality of life in Dubai, its position as a global investment hub and the diverse features of the destination that everyone can enjoy. The MoU also envisages collaboration in marketing activities designed to promote events and experiences across the tourism ecosystem to further amplify the city’s position as a leading international business, leisure and events destination. Issam Kazim, Chief Executive Officer, Dubai Corporation for Tourism and Commerce Marketing, commented: “We are pleased to partner with HSBC, a global brand that has played a significant role in the development of Dubai’s business, banking and finance sectors, in showcasing our multi-faceted business and tourism offering. This MoU reflects the trust and confidence reposed in Dubai by multinational corporations and will further enhance our efforts to support the aim of our visionary leadership to make Dubai the most sought-after international city and the most attractive location to live and work in. Our partnership with HSBC is also testament to the continued efforts being made in collaboration with our stakeholders to leverage the city’s strategic location, world-class infrastructure and its position as one of the world’s safest destinations to attract multinationals, entrepreneurs, investors and tourists to Dubai.” Abdulfattah …

The first webinar of the year is to kick off tomorrow 18th January 2022 at 12noon GST to discover Northern Germany virtually. It is about the pristine sandy beaches, white chalk cliffs, sophisticated Baltic seaside resorts, cozy fishing villages, sky high brick churches and fairy tale castles of Meckenburg-Vorpommem. Germany is one of the most popular vacation destinations for the travelers in the Middle East as it has a diverse offering catering to each traveler from the Middle East, whether it be family, millennial, leisure, MICE etc. Meckenburg-Vorpommem located between the metropolises of Berlin and Hamburg in the northeast of Germany, the federal state of Mecklenburg-Vorpommern has fascinated guests from all over the world for centuries. It is time once again for the agents in the region to take a quick peak at the destination to offer a new area to explore to those yearning to discover. Yamina Sofo Director Sales and Marketing German National Tourist Office GCC shares the importance of attending this event and invites all trade partners to join and learn about the novelties of this destination virtually at first. “We are looking forward welcoming our valued trade partners to ´The Gems of Northern Germany` where we will inform and update the GCC trade about Destination Germany and shed a special light to the beautiful federal-state of Mecklenburg-Vorpommern, one of Germany´s leading tourist destinations. We see immense potential of Germany`s Northern regions for our GCC guests and therefore wish to showcase the special natural wonders and cultural offering there are to experience. From pristine beaches to cozy fishing villages, fairy tale castles to sophisticated seaside resorts the destination has a treat for all age groups.” The region …

A high-level government and tourism delegation from the Republic of Mauritius visited the United Arab Emirates this week (10 – 13 January, 2021), as part of a week-long promotional and business development mission to position Mauritius as the destination and partner of choice for the UAE’s travel agents, tourism industry partners and leisure-seeking residents. Led by the Honourable Louis Steven Obeegadoo, Deputy Prime Minister and Minister of Tourism, and supported by H.E Showkutally Soodhun, Ambassador of the Republic of Mauritius to the UAE, as well as Mr. Arvind Bundhun, Director, Mauritius Tourism Promotion Authority (MTPA), the delegation included 25 tour operators and hospitality representatives from Mauritius eager to reconnect with the UAE’s leading travel agents, and grow visitation from the UAE and Gulf region to Mauritius. The delegation heads met with Dubai and UAE government officials, private companies and airline representatives to strengthen established partnerships and seek new opportunities that position Mauritius as a safe, exciting and rejuvenating destination for all residents of the Gulf region. A number of key events were held as a platform to bring the tourism industries together to create innovative and enticing holiday packages to Mauritius. A travel agent workshop was held on January 11th, 2021 at the One and Only Royal Mirage Dubai, that saw 110 leading travel agents and outbound travel professionals from Dubai and the Northern Emirates hold one to one meetings with sales representatives from Mauritius’ preeminent hotels, resorts, and tour operators. On January 12th, 2021, a similar workshop was held at the same venue for 80 travel specialists from Abu Dhabi and Saudi Arabia, that were especially invited by the Mauritius Tourism Promotion Authority. The promotional week concluded with a …

The Department of Tourism (DOT) has trained over 30,000 tourism professionals, surpassing its targets for such in 2021. Tourism Secretary Berna Romulo-Puyat expressed her satisfaction with the latest numbers noting their continued commitment to support the tourism industry towards its recovery and sustainability. As of 23 December 2021, the DOT has already surpassed its targets, providing necessary training to 30,680 tourism professionals, higher than its 16,000 target threshold.“Through these training programs, the DOT is capacitating our tourism workforce, maintaining service quality and ensuring that that their skills can match the requirements in the new normal” Puyat said. Still, the Department’s target of having at least 45 percent of women trained was likewise achieved with 58 percent while the remaining 42 percent were men. In addition, data from the DOT-Office of Industry Manpower Development or OIMD showed the total number of training in 2021 stood at 677, higher than the recorded 558 year-ago. Advocacy trainings conducted The trainings, which are conducted in coordination with the DOT regional offices also included the Department’s advocacy programs such as Barrier Free Tourism and TourISM WoRCS (Tourism Integrates, Supports and Minds Women’s Rights and Child Safety). Barrier Free Tourism training include topics about disability and autism sensitivity in the industry among others while TourISM WoRCS is designed as a preventive program to mitigate the commercial sexual exploitation of children in the tourism industry. Further, the Department held a webinar entitled TOPCOP in the New Normal 2.0–which focuses on the safety and security of tourists from COVID-19 pandemic where protocols in public areas are discussed. To ensure that our tourism workers and frontliners are also safe during this pandemic and beyond, Basic Occupational Safety and Health Trainings …