Category Archives: Agents

Saudi Arabia has set new records in tourism recording its highest surplus in the travel account of the balance of payments in 2024 estimated at SAR 49.8 billion—a growth of approximately 7.8% compared to 2023. This impressive performance was driven by a 13.8% increase in inbound visitor spending compared to 2023, with total inbound visitor spending reaching an estimated SAR 153.6 billion in 2024, according to balance of payments preliminary data issued by the Saudi Central Bank. The Ministry of Tourism explained that the significant growth in the travel account surplus in 2024 reflects the efforts of the Ministry and other entities of the Saudi Tourism Ecosystem to strengthen the tourism industry and its contribution to national economic growth. It also underlines the successful measures taken to elevate the sector to global leadership by implementing best practices in tourism development, enhancing tourism services and products, and promoting strong collaboration with all government entities to support the development of the tourism sector—while advancing the goals of Saudi Vision 2030.

Sabre Corporation announced that BermudAir has successfully implemented Radixx®, Sabre’s low-cost carrier (LCC) passenger service system (PSS), to support its growing operations. As part of a multi-year agreement, BermudAir deployed Radixx Res®, Radixx Insight®, and Radixx EzyCommerce®, enabling BermudAir to optimize reservations, streamline operations, and enhance the traveler experience. The flexible, cloud-based solutions will support BermudAir’s rapid expansion by improving passenger processing, delivering data-driven insights, and enabling seamless digital retailing. “Radixx’s advanced retailing capabilities empower airlines to deliver personalized offers and smooth booking experiences, driving ancillary revenue and increasing customer satisfaction,” said Darren Rickey, Senior Vice President, Global Airline Sales and Account Management at Sabre. “We are excited to partner with BermudAir as they continue to grow and redefine air travel to and from Bermuda.” With Radixx’s next-generation technology, BermudAir can further refine its digital capabilities, providing a seamless, intuitive booking process, faster passenger handling, and greater operational efficiency. The partnership underscores Sabre’s commitment to powering airlines with intelligent, adaptable solutions that enable agility in a competitive market. “Delivering a consistent and efficient travel experience for our customers is our top priority, and having the right technology partner is essential to achieving that,” said Adam Scott, Founder and CEO at BermudAir. “Radixx offers the flexibility and scalability required to streamline our operations, enhance the booking experience, and drive efficiency. With a successful implementation, we are well-positioned for future expansion.” In addition, BermudAir recently integrated with Sabre’s Global Distribution System (GDS), broadening its reach within the travel trade sector and making its flights more accessible to travel agents and corporate bookers worldwide. Since launching in September 2023, BermudAir has established itself as a premier regional carrier, providing year-round connectivity between Bermuda and …

Amadeus announced a significant expansion of its collaboration with Omeir Travel Agency, aimed at fostering growth through productivity and advancing seamless travel solutions. The collaboration underscores both companies’ commitment to providing smart, personalized travel experiences, transforming how we travel over the next few years. With this renewed partnership, Omeir Travel Agency leverages Amadeus’ cutting-edge travel technology solutions to enhance its service offerings significantly for travelers’ convenience and engagement. The partnership will see the implementation of the New Distribution Capability (NDC) aggregator solution that provides Omeir with access to richer airline content and personalized booking options, as well as an easy comparison of offers and streamlined booking process across different providers. As part of the expanded agreement, Omeir will now access hotel content through Amadeus Value Hotels — a net rate program available via Amadeus Hotels API, designed to support competitive pricing and flexible travel offerings. Amadeus also supplies Omeir Travel with crucial data analytics capabilities through Agency Insight Productivity Tracker, providing the agency with access to valuable and actionable insights, empowering them in the decision-making processes. Ernesto Sánchez Beaumont, Managing Director of Amadeus Gulf, shared his enthusiasm about the partnership. “We are delighted to strengthen our relationship with Omeir Travel Agency, a distinguished leader in the UAE’s travel sector. This partnership is a testament to our shared vision of transforming travel through innovative technology, ensuring that we continue to meet the demands of modern travelers.” Abdulla Bin Omeir, CEO at Omeir Travel Agency, emphasized the significance of the partnership, stating, “The extension of our partnership with Amadeus marks a pivotal moment in our journey towards delivering exceptional travel experiences. By harnessing Amadeus’ innovative technology, we are set to redefine what …

The fourth edition of  Cruise Travel Mart 2025, Middle East’s premier cruise trade event concluded with over 200 travel agents from across the UAE. Ashok Kumar, Convener of Cruise Travel Mart shared that this has become one of the main B2B events which provide an opportunity for travel agents to connect with partners on one on one basis. Established in 2022 by leading GSA heads of the region’s top cruise lines, the event has grown into a vital platform for fostering industry collaboration, raising awareness, and equipping travel agents with the insights needed to drive cruise sales. With an exclusive focus on cruise travel, Cruise Travel Mart 2025 will gather over 100 top-tier travel agents from the UAE and neighbouring GCC markets, alongside senior representatives from the world’s most prestigious cruise lines. Participating CTM member cruise lines include Celebrity Cruises, Celestyal Cruises, Cunard, Disney Cruise Line, Explora Journeys, Holland America Line, MSC Cruises, P&O Cruises, Princess, Royal Caribbean, Seabourn, Silversea, and Windstar Cruises.

GlobalStar Travel Management has expanded its network across the Middle East region with longstanding Partner Dadabhai Travel adding additional businesses to the GlobalStar network. James Stevenson, CEO at GlobalStar comments: “It is a real pleasure to strengthen our longstanding Partnership with Dadabhai Travel as together we extend our footprint to other key countries in the region, including the Kingdom of Saudi Arabia, Kuwait, Oman, Iraq and the United Arab Emirates. We are seeing a surge in demand on travel requirements throughout the region from corporates focused on finance, property management, energy and marine travel.”  “In welcoming these Dadabhai Travel markets to the GlobalStar network, we add not only additional likeminded and ambitious travel businesses but also the very best regional knowledge, significant manpower and wealth of experience.” Nitin Menon, Executive Director of Dadabhai Travel UAE, Oman, and Iraq, commented: “Expanding our partnership with GlobalStar beyond Bahrain to include KSA, UAE, Kuwait, Oman, and Iraq is a significant milestone for Dadabhai Travel. This partnership enhances our global connectivity, enabling us to provide even greater value to our clients through improved supplier relationships, advanced technology, and access to a worldwide network of travel expertise. We are excited about the opportunities this collaboration will bring for our clients and our business.”

Trippido has officially launched its online platform, offering a streamlined approach to travel bookings for travel professionals and individual travellers. The platform provides comprehensive services, including activity and event tickets, visa processing, accommodations, transportation, and vacation rentals—making trip planning more accessible and efficient.  Established in 2021 as an offline service provider in Dubai, Abu Dhabi, and Ras Al Khaimah, Trippido has since expanded its operations globally. It now serves Thailand, Turkey, Malaysia, Singapore, and other destinations. “Trippido was born out of a need to simplify a fragmented industry,” said Tushar Kharbanda, Founder and CEO of Trippido. “As a traveler myself, I noticed how scattered travel services were—multiple platforms, inconsistent pricing, and complicated processes. We built Trippido to address these inefficiencies, offering a unified platform where travelers and agents can access everything seamlessly. Our goal is to simplify travel and give our partners better margins and control over their bookings.” For individual travelers, Trippido simplifies the process of booking experiences and essential travel services in one place. With its user-friendly interface, travelers can easily access a variety of curated experiences, from adventure activities to cultural tours, while enjoying transparent pricing and reliable customer support. As Trippido transitions online, it continues to uphold the same level of service that has earned the trust of its customers.

The Middle East’s premier cruise trade event, Cruise Travel Mart 2025, returns for its fourth edition on Wednesday, 9 April 2025, at the Al Bader Ballroom, Shangri-La Dubai. Established in 2022 by leading GSA heads of the region’s top cruise lines, the event has grown into a vital platform for fostering industry collaboration, raising awareness, and equipping travel agents with the insights needed to drive cruise sales. With an exclusive focus on cruise travel, Cruise Travel Mart 2025 will gather over 100 top-tier travel agents from the UAE and neighbouring GCC markets, alongside senior representatives from the world’s most prestigious cruise lines. Participating CTM member cruise lines include Celebrity Cruises, Celestyal Cruises, Cunard, Disney Cruise Line, Explora Journeys, Holland America Line, MSC Cruises, P&O Cruises, Princess, Royal Caribbean, Seabourn, Silversea, and Windstar Cruises. Cruise Travel Mart is the Must-Attend Cruise Trade Event Dedicated Cruise Focus – Unlike broader travel trade shows, Cruise Travel Mart is solely dedicated to cruise tourism, ensuring tailored discussions and strategic collaborations. High-Quality Networking – The event attracts key decision-makers from leading travel agencies, providing exhibitors with an unparalleled opportunity to strengthen industry relationships. Strategic Brand Exposure – Cruise lines will showcase their unique offerings through interactive exhibits, presentations, and direct engagement with stakeholders. Exclusive Industry Insights – Participants will gain valuable perspectives on market trends, customer preferences, and sales strategies shaping the cruise sector. Market Expansion & Growth – Cruise Travel Mart serves as a gateway for cruise brands looking to enhance their presence and operations in the Middle East. Extensive Media Exposure – Through partnerships with leading travel trade media, the event will feature press releases, media interviews, and comprehensive coverage before, during, and after …

Emirates has revealed that for the first time ever My Emirates Pass will be available all year round with seasonal summer and winter offers; giving customers access to over 600 exclusive offers across Dubai – an opportunity to make the most out of their visit. Customers flying from, through or to Dubai can now unlock discounts on top culinary experiences, world-class shopping experiences, unmissable leisure attractions, and tranquil luxury spas any time of the year. Whether it’s an unforgettable family trip, a relaxing couples retreat, or a solo adventure, My Emirates Pass will offer those visiting Dubai unforgettable experiences no matter the season. Using My Emirates Pass will remain as easy as ever, passengers will simply need to show their physical or digital boarding pass along with a valid ID at participating venues to enjoy the benefits. Passengers who checked in online and downloaded their boarding pass to the Emirates App or Wallet should remember to screenshot it before landing, as it will no longer be accessible afterward. Emirates will roll out exclusive seasonal summer offers, running from 1st April through to 30th September, making it easier than ever to experience the best of Dubai, including the return of the much-anticipated Dubai Summer Surprises. Dubai Summer Surprises From 27th June to 31st August 2025, visitors can take advantage of Dubai Summer Surprises, a deal-packed season filled with exciting offers and unforgettable experiences. Emirates passengers flying to Dubai can look forward to luxurious shopping, spectacular entertainment, and exceptional dining. With countless offers and surprises in store, summer in Dubai is the perfect time to enjoy incredible value and create unforgettable memories for visitors of all ages. An unforgettable summer of memories Whether passengers are …

With three weeks remaining until Arabian Travel Market (ATM), the event is on course to attract a record number of high value visitors, with registrations up 104% compared to the same time last year, reinforcing its position as an essential platform for travel trade professionals around the world. International markets account for a substantial 52% of total visitor registrations, highlighting the event’s global appeal and underscoring the importance of fostering cross-cultural connections and collaborations. Meanwhile, visitors from the UAE and GCC contribute significantly to the total figures, accounting for 48% of registrations. Danielle Curtis, Exhibition Director ME, Arabian Travel Market, said: “Increased international attendance strengthens the global profile of ATM, providing a vital boost to the local economy and driving revenue in sectors such as hospitality, retail, and travel, thereby demonstrating the impact and strength of business events. This year’s edition is expected to see notable growth in participation from key regions, reflecting demand from across the global tourism industry.” The top five registered countries for ATM 2025 to date include the UAE, India, Egypt, Saudi Arabia and the UK. India, with its thriving outbound travel market and expanding aviation sector, remains a significant source of demand for the travel industry. Egypt’s tourism revenues reached US$15.3 billion in 2024, representing a more than 100% increase over the last decade, with the government setting a target of 30 million tourists by 2032. Major tourism investments in Saudi Arabia, driven by Vision 2030 initiatives, have positioned the Kingdom as a strong player in the global travel market. The UK remains a crucial hub for both inbound and outbound tourism, with a significant presence in business travel and among tour operators. Last year, ATM …

Utravel announced the launch of Jovial Travels, a dedicated B2C subsidiary focused on crafting bespoke luxury holidays. This strategic expansion into the leisure travel market addresses the growing demand for personalized, high-end experiences among discerning travelers in the GCC. Built on the foundation of Utravel’s 20+ years of GCC expertise, Jovial Travels offers a seamless blend of innovation, exclusivity, and cultural insight. The brand’s user-friendly platform simplifies the planning of luxury vacations, providing access to exclusive resort stays, private villa retreats, and meticulously curated itineraries. With an initial focus on destinations like the Maldives, Jovial Travels aims to transform ordinary holidays into extraordinary experiences tailored to the unique preferences of each traveler. Vinoli Obeysekara, Head of Sales, commented: “The modern traveler is increasingly seeking experiences that reflect their individuality. Jovial Travels is our response to this shift, blending Utravel’s decades of GCC expertise with a fresh, client-focused approach. We are excited to bring this vision to life and set a new benchmark for luxury travel in the GCC and beyond.” To ensure every journey is as unique as the traveler, Jovial Travels has established exclusive partnerships with world-class resorts and hotels, granting clients access to unique packages and unparalleled luxury. Additionally, the brand offers 24/7 personalized support, with a dedicated team of travel designers ensuring seamless experiences from the first inquiry to the final farewell. Whether it’s a private island escape or a culturally immersive retreat, Jovial Travels goes above and beyond to deliver unforgettable moments. The launch of Jovial Travels underscores Utravel’s commitment to innovation and excellence, marking a significant milestone in its journey to redefine high-end travel. By combining personalized luxury with regional insights, Jovial Travels is poised to …