Category Archives: Agents

musafir.com announced its recent partnership with Fly Egypt, appointing musafir.com as the General Sales Agent (GSA) for Fly Egypt in the UAE. This strategic collaboration aims to enhance Fly Egypt’s market presence and sales across the UAE travel network while offering the lowest fare for Sharjah to Cairo return flights in the country. Under the agreement, musafir.com has established a dedicated reservation and ticketing sales office for Fly Egypt in Sharjah, located at their Rolla branch. This office will cater exclusively to Fly Egypt customers, offering seamless booking experiences and personalized services. “This appointment aligns perfectly with our strategic goals and vision,” said Raheesh Babu, COO,musafir.com. “We are committed to increasing sales and distribution for Fly Egypt in the UAE, thereby expanding its market reach and enhancing customer satisfaction.” “We at FlyEgypt are delighted to partner with musafir.com, a leading travel agency in the UAE. This collaboration aligns perfectly with our mission of making travel to Egypt more accessible and convenient for everyone, this appointment will significantly strengthen our presence in the region and allow us to offer even more value to travelers flying between Sharjah and Cairo.” said Ashraf Osman, Chief Commercial Officer, FlyEgypt. “Through musafir.com’s extensive network and expertise, we look forward to providing a seamless booking experience and unmatched affordability on this popular route. We are confident that this partnership will be a win-win for both FlyEgypt and musafir.com, ultimately creating a more convenient and enjoyable travel experience for our customers.” Osman added. Initially, musafir.com responsibilities as Fly Egypt’s GSA will focus on the Sharjah-Cairo-Sharjah route, offering direct flights at the most competitive rates in the UAE market. With flights operating three times a week on Fridays, Saturdays, …

At the recently concluded International Women’s Day celebrations by TravTalkME, panellist Aga Khatib, General Manager Panworld Travel spoke on the importance of attracting next generation to join the travel, tourism and hospitality industry. She reiterated, “I can see shifting values. I think its also important to recognise that the values are changing and how we can close the gap between the generations and how we can attract the young generation to join our industry by increasing the net revenue which industries generate. Next, we need to create for them the surroundings or conditions that speak to their values by offering flexible timings, attracting them by pointing how the tourism and hospitality industry has a great positive impact in terms of the income, revenue, connections, learning about different culture and travelling the world and also focus on personal benefits like building confidence there are many points that we need to link the benefits by source of inspiration like social media or internet.”

At a recent exclusive interview with TravelTV, Dinkar Dasaur, General Manager Satguru Travel UAE shared that this year is one of expansion not only to them but in the travel and tourism industry itself. He reiterated, “last year was the year of correction and this year is the year of expansion. I don’t think covid is existing anymore in our business. We can see the growth of corporate business and corporates getting more opportunities in respect to their businesses. We see a lot of B2C movements, we see a lot of B2B movements. In fact the industry has grown versus last year and this year looks more promising as there are more expansion plans not only with us but also with our partners like airlines, where their frequencies are increasing, the destinations are increasing, value spent for money is increasing, hence we look at 2024 as an opportunity to make great gains.”  

At the recently concluded panel discussion celebrating women’s day with TTME, Namratha Rose – Marketing and Partnership Manager at Spain Tourism GCC shared that the travellers today are more open to discover and explore new destinations than before, “there has been significant development in GCC and from 2022 there has been a massive increase of travellers seeking different experiences, people are not restricting themselves and this opens us more opportunities.” She expressed this on the outlook of the region at the special panel session conducted to celebrate International Women’s Day by TTME at the Screening Room at Paramount Hotel Dubai.

TravTalk Middle East celebrated international women’s day at the Paramount Hotel with 11 insightful speakers from the travel, tourism and hospitality sectors. The event kicked off with Director DDP Group Devika Jeet welcoming the audience with an inspiring note “inspire future generations to dream big and reach for the stars” she further reiterated, “when we as women stand together, shoulder by shoulder each day, we gain strength together. This event marks the beginning of many more to come, we hope with your continuous support as we strive to see the industry unite and stand together.” Maitha Gobash CEO Dar Alhai tourism delivered her message of striving to achieve what you set your sights on followed by another inspiration Mariam Farang – Vice President Corporate Communications – DAMAC where she explained the importance of building confidence and achieve your goals. Eight panellists from travel, tourism and hospitality sectors shared their views on the current outlook of the Middle East, attracting youth to the industry, AI and its contribution to the sectors as well as generating revenue in the sectors now that travel is back and how it impacts the balance sheets. More inspiring notes to follow.

In an exclusive interview with TravelTV MiddleEast Alan William – Chief Strategy Officer Satguru Travel shared that their main focus is “quality” to ensure customer experience as travel bounces back. He reiterated, “we own the product to ensure the quality of the places the end customer would encounter.” He added that investment into the various aspects in the travel, tourism and hospitality sectors are eminent as they forge ahead with new partnerships with various suppliers for the year. He mentioned these comments as Satguru travel recently hosted their valuable partners to an enchanting evening at the desert, titled “Gratitude in the desert” where over 100 top management officials from airlines, hotels, travel technology companies, attractions etc attended.

Amadeus data reveals winning strategies for French travel companies ahead of the Olympics taking place in Paris in 2024. MENA Region elevates interest in travel to France ahead of Paris Olympics 2024. Fresh insights unveiled today by Amadeus, a prominent technology ally for the worldwide travel sector, shed light on the escalating traveler interest in anticipation of the Summer Games. Six months ahead of the Olympics taking place in Paris in 2024, flight searches to France for the dates just before and after the games – from July 23 to August 15 2024 – are al-ready surging by 25% compared to the same period last year. The Amadeus Intelligence data has zeroed in on three significant trends that are posi-tioned to play a pivotal role in shaping the travel landscape in France in the coming months. If used wisely, this insight offers valuable opportunities for businesses to en-hance their market share and capitalize on the enthusiasm of sports fans this summer. Flight searches to France are surging from all over the world The top five countries searching for flights to France are the United States, Great Britain, Brazil, Spain and Canada. But with most of the Olympic games being held in Paris, it’s no surprise that the demand for flights to the French capital has surged, reaching 33% higher compared to the same period last year. When it comes to travel to the French capital, Germans are at the top of the leaderboard. Searches from Germany to Paris increased by an astounding 144% for travel dates between July 23 and August 15th in 2024, compared to the same dates last year. Meanwhile, searches from the US to Paris for the …

Travelport and Qatar Airways  announced that Qatar’s NDC content and enhanced servicing capabilities are now available in the Travelport+ platform. Travelport customers can easily search and compare NDC offers from Qatar Airways, as well as service NDC bookings, which includes modifications and cancellations. Travelport+ enables agency customers to access a wide range of rich content, fares, and unique offerings from Qatar Airways all in one place, enhanced by the Content Curation Layer (CCL). This Travelport+ feature minimizes manual tasks using powerful artificial intelligence (AI) and machine-learning (ML) capabilities to provide agents and travelers a more modern retailing experience with faster search response times, highly relevant results, and greater accuracy. “Our NDC collaboration with Travelport ensures that travel agents around the globe can effortlessly shop and book our growing repertoire of NDC offers and provide exceptional service to our customers, including post-ticketing,” said Matt Raos, Senior Vice President, Global Sales at Qatar Airways. “Qatar Airways has long been committed to bringing our agency partners along on the NDC journey, so we’re pleased to extend our NDC offers to Travelport subscribers.” “Now that Qatar’s NDC content is available on Travelport+, our agency customers will have the ability to view and compare more dynamic offers and ancillaries from Qatar Airways so they can create a more streamlined, personalized experience for travelers,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “We’ve built our NDC solution to empower travel agents to operate as modern retailers and provide the level of service that travelers need beyond the point of booking, so that our partners benefit from more upsells and greater loyalty from their customers.” Travelport’s NDC content and servicing solution for Qatar Airways has …

Cozmo Travel celebrated the inauguration of their largest retail outlet in Ras Al Khaimah. This not only marks a significant expansion for Cozmo Travel but also introduces the first Air Arabia City Check-in facility in the Emirate. Located strategically in Ras Al Khaimah, the new outlet showcases a seamless integration of Cozmo Travel’s comprehensive range of travel services with Air Arabia’s City Check-in Facility as well as their growing network of flights out of the Ras Al Khaima Hub. The inauguration ceremony was graced by esteemed dignitaries, including His Excellency Engr. Sheikh Salem bin Sultan bin Sagr Al Qasimi the Chairman, Department of Civil Aviation, Ras Al-Khaimah and Mr. Adel Ali the CEO, Air Arabia Group; as well as other honorable dignitaries in the Emirate. “This new outlet reflects the shared commitment between Cozmo Travel and Air Arabia to enhancer the travel experience for our customers within the Emirate and the region by offering innovative travel solutions and unparalleled convenience with the City Check-in facility that will make traveling much smoother.” Said Jamal Abdulnazar, CEO Cozmo Travel. The ceremony also saw the attendance of representatives from various sectors, including the travel and tourism industry, airline, and media. Their presence highlights the collective effort to revolutionize the travel industry and provide travelers with unparalleled access to a comprehensive suite of services. With the establishment of this new office, Cozmo Travel continues to make strides in revolutionizing travel experiences, ensuring that every journey is not just a trip but a memorable adventure. The Cozmo Travel network is spread over 56 branches in 9 countries including UAE, KSA, Kuwait, Qatar, Bahrain, Oman, Jordan, Egypt & India; To ensure that the reach of Cozmo’s large …

Seed Group has taken a significant step towards revolutionising the travel industry in the Middle East and North Africa (MENA) region through its strategic partnership with Seoul-based hospitality tech startup ONDA. With a strong presence in South Korea, Thailand, and Taiwan, ONDA is transforming the labor-intensive hospitality industry with digital and data. ONDA supports the continuous growth of the hospitality industry, providing both digital transformation solutions and B2B platforms that enable properties around the world to increase their online sales and operational efficiency. Hisham Al Gurg, CEO of Seed Group, expressed his excitement about this partnership, saying, “We are delighted to collaborate with ONDA, a forward-thinking hospitality technology company with an impressive track record. Seed Group is committed to identifying and partnering with innovative companies that can bring positive changes to the Middle East market. ONDA’s expertise and technology will undoubtedly redefine the landscape of the MENA travel industry, enhancing the guest experience and operational efficiency for accommodations across the region.” “We are incredibly enthusiastic about our partnership with Seed Group, a pivotal advancement in ONDA’s global journey. This venture not only symbolises a significant opportunity for us to showcase our leading-edge hospitality technology but also marks the beginning of providing our innovative solutions to newly launching hotels in the MENA region. We are confident that this collaboration will redefine the hospitality landscape, underscoring ONDA’s commitment as a key driver behind the industry’s technological evolution.” Established in 2016, ONDA embarked on its journey as a B2B hospitality tech startup. ONDA now distributes 700,000 properties from vacation rentals to luxury hotels and resorts across 60 online channels globally. ONDA also drives digital transformation in the hospitality industry, providing operational solutions to …