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One Global Community announces Almosafer Business as first Travel Management Company member from Saudi Arabia

Almosafer Business has become a member of the One Global Community, formed by World Travel Inc and Clarity as a community of world-leading travel management companies.  Almosafer Business is the first travel management company to join One Global from the Kingdom of Saudi Arabia, showcasing its innovative strategy to lead from the front. Almosafer Business caters to corporate and government entities with cutting-edge travel management solutions designed around innovation and technological advancements. The partnership will enable Almosafer Business to amplify its digital-first services and offerings to benefit its clients and suppliers. Khalid Alyahia, VP of Almosafer, said; “We are excited to join forces with One Global Community to expand our innovative services across our digital platforms. This marks a milestone for Almosafer Business as we embark on a new chapter together, leveraging our best-in-class local expertise in the region and One Global’s network of worldwide suppliers and partners to enhance our offerings to our customers. Collaborations and partnerships are key to Almosafer’s success today, and we look forward to widening our imprint as we deliver even more innovative services.” Jodie Gentles, Managing Director of One Global, said; “Almosafer’s market leadership within the Saudi tourism sphere and their on-ground collaborations with service providers will be an asset for us at One Global. We look forward to enhancing their global reach even as our community of travel management companies will gain from their best-in-class practices.” One Global – a global community of world-leading travel management companies – formed by two of the world’s largest – Clarity Travel Management and World Travel, Inc. – is powered by partnerships. With industry-leading technology supplemented by local experience, One Global offers customers and service providers access …

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Etihad Airways enhances digital experience with new customer-focused features

Etihad Airways has enhanced its digital platforms with new features that make travel easier and more personalised for guests. The improvements to etihad.com and the Etihad Airways mobile app introduce new market-specific payment options, expanded self-service capabilities, and enhanced loyalty programme features. Guests can now pay using local payment methods across key markets including India and Europe, easily modify their bookings through the improved self-service options, and seamlessly redeem Etihad Guest miles for flights and upgrades. The enhanced platforms also offer a more intuitive booking process with features such as calendar-based fare searches and local language options. In the Indian market specifically, customers benefit from Hindi language support, locally preferred payment options, and an innovative fare calendar that makes finding the best travel deals easier. These market-specific improvements reflect Etihad’s commitment to meeting the distinct needs of its global customer base. Looking ahead, Etihad Airways is focused on further enhancing the customer experience, with upcoming improvements to the check-in process and more accurate, timely travel updates. These changes will make the entire travel journey, from booking to arrival, even more seamless for guests. Frank Meyer, Chief Digital Officer at Etihad Airways, said: “Our commitment to digital innovation is unwavering. By consistently refining our digital touchpoints, we’ve been able to rapidly implement enhancements that directly benefit our customers. This agile approach allows us to stay at the forefront of the competitive airline industry and consistently exceed passenger expectations.” Arik De, Chief Revenue and Commercial Officer at Etihad Airways, added: “The growth in our digital channels has been remarkable, with online direct sales increasing significantly across our key markets. The close collaboration between our Commercial and Digital Technology teams has enabled us to …

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Khaled Shaker honoured with DDP Face of the Future

Khaled Shaker Director of Investment and Strategic Projects at Dubai Developments becomes DDP Face of the Future. He is a visionary leader known for his expertise in investment and strategic project management, specializing in sustainable growth initiatives. With over 15 years of experience across key Dubai government entities, he has a solid track record in driving governance, strategy, and risk mitigation. Focused on redefining real estate and hospitality landscapes through innovation, his mission is to foster impactful change.  

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Andy Cuthbert recognised as DDP Gourmet Ambassador

Andy Cuthbert General Manager at Jumeirah Creekside Hotel and Madinat Jumeirah Conference & Events was recognised as the DDP Gourmet Tourism Ambassador. A distinguished chef and industry leader, he has spent decades elevating the culinary arts in Dubai and beyond. Founding member and past president of the Emirates Culinary Guild, he was recently elected President of the World Association of Chefs Societies for 2024-2028.

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Mamoun Hmidan becomes DDP Trailblazer

Mamoun Hmidan Chief Business Officer at Wego became the DDP Trailblazer. An accomplished leader in digital travel, he has expanded businesses across the Middle East and India with a focus on high-growth strategies and market innovation. With expertise spanning from tech-driven Silicon Valley approaches to deep insights into the Middle Eastern travel industry, he’s made a lasting impact.

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Anil Chandirani enters the Gallery of Legends

Founder, Chairman and CEO of Satguru Group of Companies, Anil Chandirani enters the Gallery of Legends at Arabian Travel Awards 2024. A visionary and dynamic leader, his company was set up in 1989. They allows their clients to prepare their own itinerary. Through a corporate booking tool they provide automated solutions to clients. In this way they offer a hassle-free method to complete their travel booking process. With a presence of 140 branches in 80 countries, his company has left no stone unturned to provide a host of facilities under one roof for the convenience of the travellers.

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‘Arabian Travel Awards 2024 : A Spectacular Night of Glamour as industry Stars Dazzle’

It was an evening of glitz and glamour as the seventh edition of the Arabian Travel Awards concluded recognising and honouring those who have significantly shaped Middle East’s travel, tourism, and hospitality sectors. Chief Guest for the event was Adnan Kazim, Deputy President and Chief Commercial Officer Emirates Airline. San Jeet, Director of Arabian Travel Awards, shared, “Middle East has become a global leader in luxury and experiential tourism, offering everything from high-end resorts to unique cultural experiences like desert safaris and historic sites. Visitors are drawn to the region’s rich blend of modern luxury and authentic local experiences. At the same time, there’s a big focus on sustainable tourism. The Middle East is working hard to protect heritage sites, promote eco-friendly travel options, and create a balance between growth and environmental responsibility. Enjoy your success, but please make sure you innovate, improve and develop the travel industry. I’m sure everyone will be watching you very carefully. These awards are just not a reward but a responsibility on you all to grow this industry, and I’m sure with all your efforts, the Middle East will soon become the world’s most prominent Travel hub.”

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Jyoti Panchmatia awarded as DDP Game Changer

General Manager of Travco Gulf Region, Ms Jyoti Panchmatia was recognised as the DDP Gamechanger. A seasoned travel and tourism professional with over 40 years of experience, she excels in Destination Management, Cruise Handling, MICE, and Travel Agency leadership. Known for strategic thinking and effective people management, her efforts transformed loss-making units into profitable ventures, positioning key industry players in the Gulf.

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Arabian Travel Awards returns to celebrate the stars in Travel, Tourism, and Hospitality

The seventh edition of the Arabian Travel Awards takes place tonight at Conrad Dubai, honouring those who have significantly shaped Middle East’s travel, tourism, and hospitality sectors. This invitation-only event offers a dedicated platform to recognize and celebrate the accomplishments of industry leaders, encouraging their continued contributions to this rapidly evolving region. The Arabian Travel Awards distinguishes itself as a fair and impartial event, with winners selected through a systematic, internet-based voting process. Supported by TravTalkbreakingnews.ae, TravelTVMiddleEast.news, and TravTalkMiddleEast, the awards will showcase and reward excellence across four main categories: Personal Awards, Business Awards, Trending Awards, and Partner Awards. Categories will spotlight Best Business Hotel, Best Family-Friendly Hotel, Best City Hotel, Best Green Hotel, Best Leisure Hotel, Best Destination Management Company, Best Hotel Apartments, Best B2B Travel Portal, Best Luxury Hotel, among others. San Jeet, Director of Arabian Travel Awards, shared, “Our awards continue to evolve, celebrating the dedication and resilience of industry experts. This year is particularly special as we witness record-breaking growth, surpassing pre-pandemic levels in the region. Throughout the region, responsible tourism and hospitality have become more essential than ever. Hence, this is an opportunity to recognize those at the forefront of making the region, globally admired, sustainable destination.” He added, “The resilience of the Middle East sets a global standard in recovery and growth. The public-private partnerships across the GCC have catalysed the region’s strong rebound, ensuring a forward-thinking, collaborative approach. Tonight’s awards will honour those individuals and organizations who, despite challenges, continue to drive the industry forward, marking the start of an exciting new era in the region.”    

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Qatar welcomes 4 million visitors by end of October 2024

Qatar Tourism announces, the number of visitors by the end of October 2024 has reached a new high of 4 million, matching the total visitor count for 2023.  This year-to-date total represents a 26% increase in international visitors compared to the same period in 2023. This is a positive indication that we will reach even higher numbers by the end of 2024, especially with the kick-off of the winter season and the array of activities that has been planned for this period. GCC nationals make up 41.8% of visitors, with the remaining 58.2% from international markets. The top 10 visitor markets include Kingdom of Saudi Arabia, Republic of India, United Kingdom, Kingdom of Bahrain, United States of America, State of Kuwait, Sultanate of Oman, Federal Republic of Germany, United Arab Emirates, and People’s Republic of China. To date, 56.2% of visitors arrived by air, 37.84% by land, and the remaining 5.96% by sea. Additionally, Qatar’s hospitality sector has grown significantly, surpassing 40,053 hotel keys (as of September 2024) as part of Qatar’s enhanced tourism infrastructure.  

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