Tag Archives: Emirates

Emirates will resume services to Nigeria from 1 October 2024, operating a daily service between Lagos and Dubai, and offering customers more choice and connectivity from Nigeria’s largest city to, and through, Dubai. The service will be operated using a Boeing 777-300ER. EK783 will depart Dubai at 0945hrs, arriving in Lagos at 1520hrs; the return flight EK784 will leave Lagos at 1730hrs and arrives in Dubai at 0510hrs the next day. Tickets can be booked now on emirates.com or via travel agents. Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said, “We are excited to resume our services to Nigeria. The Lagos-Dubai service has traditionally been popular with customers in Nigeria and we hope to reconnect leisure and business travellers to Dubai and onwards to our network of over 140 destinations. We thank the Nigerian government for their partnership and support in re-establishing this route and we look forward to welcoming passengers back onboard.” With the resumption of operations to Nigeria, Emirates operates to 19 gateways in Africa with 157 flights per week from Dubai, with further reach to an additional 130 regional points in Africa through its codeshare and interline partnerships with South African Airways, Airlink, Royal Air Maroc, Tunis Air, among others. As a major economic hub in Africa, Nigeria and the UAE have built strong bilateral trade relations over the years, headlined by Lagos as the nation’s commercial centre. With the resumption of daily passenger flights, the airline’s cargo arm, Emirates SkyCargo, will further bolster the trade relationship by offering more than 300 tonnes of bellyhold cargo capacity, in and out of Lagos every week. Emirates SkyCargo will support Nigerian businesses by exporting their goods via its …

Emirates and Expedia Group have strengthened their decade-long partnership to provide travelers with an even greater value proposition through a wider selection of products and services. The partnership will see Emirates collaborating with Expedia Group to promote select strategic destinations on its platform, making it easier for travelers to seamlessly book their Emirates journeys. Additionally, more joint marketing campaigns will be implemented, leveraging data insights to optimize user experiences and drive engagement for Emirates on Expedia Group sites. As part of Emirates’ efforts to deliver an enriched customer experience across diverse platforms, engage with new consumer segments, and tap into premium traveler preferences, the airline has reaffirmed its partnership with Expedia Group and has signed agreements with tech solutions providers Huawei and Tap Payments on the sidelines of Arabian Travel Market. These partnerships align closely with the airline’s objective of continuously engaging with diverse consumer segments and audiences to provide exclusive benefits and value across a spectrum of travel touchpoints. Tap Payments Emirates is set to expand its Business Rewards partnerships by joining forces with Tap Payments, one of the largest fintech companies in the region. Tap Payments facilitates online payments across the region by connecting businesses with simple, secure, and unified payment experiences. A Memorandum of Understanding (MoU) was signed with Tap Payments on the sidelines of the Arabian Travel Market (ATM). Together, Emirates and Tap Payments aim to reach, engage with, and attract Tap’s extensive small and medium-sized enterprise (SME) customer base across the region, ultimately enrolling them in the Emirates Business Rewards Program. Additionally, Emirates will offer Tap Payments Rewards members the option of a seamless conversion and transfer of points from the Tap Payments Rewards program to Emirates …

The Dubai Department of Economy and Tourism (DET) and Emirates signed a strategic partnership outlining joint initiatives to intensify international efforts and bolster Dubai’s mindshare as a hub for trade, tourism and investment. Building on both entities’ long-standing partnership and success in tourism promotion, this latest development underlines their respective commitment to achieving the goals of the Dubai Economic Agenda, D33, and to further enhance the city’s status as a leading destination for business and leisure. The agreement was formalised on the sidelines of Arabian Travel Market in the presence of His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, and His Excellency Helal Saeed Almarri, Director General of Dubai Department of Economy and Tourism. The agreement was signed by His Excellency Issam Kazim, Chief Executive Officer of Dubai Corporation for Tourism and Commerce Marketing (DCTCM), and Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer. His Excellency Issam Kazim, CEO of Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “Driven by the visionary leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, DET is committed to developing and leveraging partnerships that can contribute towards achieving the city’s ambitious D33 goals. DET and Emirates have already built a powerful collaborative relationship in recent years, and this new MoU further enhances our ability to reach, engage with, and attract business audiences around the world. A key driver of Dubai’s tourism and wider economic growth has been the city’s international connectivity, propelled by Emirates’ global network and reputation as a leading airline, and we look forward to continuing to work closely …

Emirates will be expanding its schedules across the region with 19 additional flights during the upcoming Eid Al Fitr holiday period. This year, more than 150,000 customers are expected to fly with the airline during Eid Al Fitr across the region, with additional flights planned from Jeddah, Kuwait, Beirut and Amman. Emirates will add an extra seven flights to Jeddah from 7-13 April. The additional flights will provide Emirates customers with more flexibility to venture out to popular destinations like Dubai, London, the Maldives, or visit family and friends in Colombo and Karachi. In Kuwait, Emirates will be layering on six extra flights between 7-20 April, catering to the significant travel demand during that time to popular leisure gateways like Dubai, Bangkok, Osaka, as well as providing the opportunity for travellers to head home to Chennai, Hyderabad, Sialkot and Peshawar. Emirates’ flight schedule to Bahrain will also expand to 22 weekly flights starting 2 May to meet increased demand for travel to/from the Kingdom. With families coming together to celebrate after the Holy Month, the airline will also be adding four additional flights onto Amman and two additional flights for Beirut scheduled to accommodate for more travellers. Upholding Eid traditions and keeping in with its proud Middle Eastern heritage, the airline will be serving a specially crafted Eid menu for customers for flights departing from Dubai. Favourites like chicken biryani and lamb kibbeh labanieh, machbous and vanilla and rose mousse cake will be served onboard, among other savoury and sweet dishes. A variety of content will be available on ice for those travelling over Eid al Fitr, from up to 6,500 channels of on-demand entertainment and more than 2,000 movies from around …

Furthering Dubai’s commitment to accessible travel and in time for World Autism Awareness Day on 2 April; Emirates has achieved a Certified Autism Center™ Designation for all of its Dubai Check In facilities – Emirates City Check-in & Travel Store in DIFC, Emirates Cruise Check In – Port Rashid, Emirates Cruise Check In – Dubai Harbour and Emirates City Check-In Ajman, in addition to the Emirates’ dedicated hub in Terminal 3 at Dubai International Airport (DXB). The certification, awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES) ensures that all Emirates facilities in Dubai have taken a significant step towards making travel more inclusive and accessible to neurodiverse customers, meeting criteria required for a comfortable and supported travel experience. As part of the designation, Emirates employees at the various facilities underwent specialized training on autism and sensory awareness, to equip them with the understanding and skills to address needs of autistic travellers or those with sensory sensitivities, along with their families. Comprehensive facilities audits were conducted across the locations, measuring all sensory inputs in public areas such as sound levels, lighting, and potential sights and smells to develop sensory guides, empowering travellers to make informed decisions and choose the environment that best suits their needs and preferences. This achievement builds on the recent recognition of Dubai International Airport as the first international airport to earn the designation from IBCCES and aligns with the Department of Economy and Tourism’s (DET) vision of becoming the first Certified Autism Destination™ (CAD) in the Middle East. Emirates’ City Check-Ins across Dubai offer a seamless and stress-free pre-airport experience in convenient and easily accessible locations, where Emirates customers can check in for …

Emirates has commenced the activation of its fuel agreement with Neste this month at Amsterdam Schiphol Airport. Over 2 million gallons of blended SAF will be supplied into the fuelling system at Schiphol Airport over the course of 2024. The airline will track the delivery of SAF into the fuelling systems and environmental benefits using standard industry accounting methodologies. Emirates’ partnership with Neste, announced late last year, represents one of the largest volumes of SAF that the airline has purchased to date. Once fully supplied into Amsterdam Schiphol’s fuelling system, the blended SAF will have been comprised of over 700,000 gallons of neat SAF. The airline is also working with Neste to supply SAF into the fuelling systems at Singapore Changi Airport in the next few months. Adel Al Redha, Deputy President and Chief Operations Officer, Emirates said: “Collaborating with committed partners like Neste is one of the practical steps we are taking to reduce our emissions, and it’s an all-important milestone in our own sustainability journey as an airline. Strong partnerships like this, especially at major air transport hubs such as Amsterdam, lay the foundation for how we can work with partners and airports to increase access to and availability of SAF across our network.” Alexander Kueper, Vice President Renewable Aviation, Neste said: “We are proud to support Emirates in their sustainability journey. SAF is an available solution for reducing greenhouse gas emissions from air travel and it is exciting that Emirates have started using our Neste MY Sustainable Aviation Fuel at Amsterdam Airport Schiphol. It is also a great example of how we are working together with partners to accelerate SAF usage and are looking forward to the next …

Emirates will bring back its daily Phnom Penh service starting from 1 May via Singapore, boosting the airline’s Southeast Asian connectivity to/from Dubai, and linking two trade and leisure centres in the region. Adnan Kazim, Emirates’ Deputy President, and Chief Commercial Officer commented: “The resumption of our Phnom Penh services demonstrates our commitment to strengthening our Southeast Asian network, as we continue to create more opportunities for travellers to explore diverse and culturally rich destinations, and help businesses and exporters of all sizes establish stronger trade connections. We thank the Cambodian and Singaporean authorities for their support in establishing this new route. We look forward to re-introducing our customers to yet another vibrant destination on our network as they explore the world.” The service will be operated with a three-class Boeing 777-300ER aircraft. Emirates’ flight EK348 will depart Dubai at 0230hrs and arrives in Singapore at 1405hrs. The flight will then depart Singapore at 1535hrs arriving in Phnom Penh at 1635hrs. Emirates’ return flight EK349 will leave Phnom Penh at 2050hrs and arrives in Singapore at 2350hrs. The flight will then depart Singapore at 0140hrs the next day arriving in Dubai at 0455hrs. All times are local. Phnom Penh’s linked schedule with Singapore is conveniently timed, providing optimal connecting opportunities to and from multiple cities in France, UK, Germany, Switzerland and the United States. Through this additional connection, Emirates will serve Singapore with four daily flights starting from 1 May. Emirates SkyCargo will also offer cargo bellyhold capacity on the Boeing 777-300ER of more than 300 tonnes per week in and out of Phnom Penh. Main commodities exported from Phnom Penh includes textiles, pharmaceuticals, and other high-value commodities. The new Emirates …

Emirates and ITA Airways  inked an MoU for the expansion of their existing interline into a full codeshare partnership. Once activated, the codeshare will boost travel options and connection choices for customers travelling between Dubai, Italy and beyond. The MoU signed will establish the foundations to strengthen the partnership between both airlines, creating one-stop connections to popular cities across Italy and wider Europe with ITA Airways, and opening up simpler and faster journeys to the Emirates network from Dubai with the best routes, schedules and connections. Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates Airline said: “Enhancing our partnerships and boosting our presence in key regions such as Europe is an integral part of our commercial strategy, and underscores our commitment to providing customers flexibility through our partners’ complementary networks. Working closely with ITA Airways will strengthen our footprint across exciting cities in Italy, and key points in Europe. We look forward to fully activate our partnership with ITA Airways in the coming months and providing unrivalled access to both of our growing networks.” Antonino Turicchi, Chairman of ITA Airways said: “We are pleased to sign this codeshare partnership with Emirates today. This MoU further enhances ITA Airways’ commercial strategy of growth and opens up a privileged access route to all passengers who will benefit the connectivity via Rome Fiumicino and Dubai. This agreement marks the Company’s 35th codeshare partnership, an excellent result we have achieved in just over two years.” Under the planned codeshare, Emirates’ customers will be able to smoothly travel to a number of domestic cities in Italy from the airline’s gateway in Rome, including popular tourist destinations like Florence, Genoa, Palermo, Trieste, among others. Customers will …

Reinforcing Dubai’s status as a hub for cruise tourism, Emirates has renewed its partnership with TUI Cruises for the upcoming two cruise seasons. The renewed partnership with TUI Cruises was signed to underscore the airline’s commitment to working with like-minded partners to offer seamless travel experiences, both in the air and on the ground through its dedicated cruise terminal check-in areas and with the collaborative support of its partners in Dubai. Emirates will closely work with TUI Cruises to offer dedicated flight options that closely align with upcoming cruise schedules, ensuring a smooth transition from air to sea for its customers. The airline will also explore enhanced transportation solutions between Dubai International (DXB) and Port Rashid, leverage insights to improve services on the ground, and provide dedicated support teams for cruise passengers. Currently, the port’s Hamdan bin Mohammed Cruise Terminal, the world’s largest single covered cruise terminal facility, is capable of handling 14,000 passengers a day. In addition to coordinated operations and exploring marketing synergies, the partnership will focus on developing exclusive luxury packages and experiences that showcase the best of Dubai and the region’s TUI Cruise programmes. The MoU with TUI Cruises was signed by Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates Airline; and Wybcke Meier, CEO of TUI Cruises. Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates Airline said: “Emirates is proud to play a vital role in supporting Dubai’s status as one of the world’s best cruise destinations. This is a result of many years of work to build a maritime infrastructure that is second to none, outstanding tourist attractions and landmarks, and unparalleled air connectivity coupled with streamlined on ground customs and handling facilities …

Emirates signed a Memorandums of Understanding (MoU) with the Greek National Tourism Organisation (GNTO) to boost inbound tourism in the airline’s European network. Adnan Kazim, Emirates’ Deputy President and Chief Commercial Operations commented: “We’re pleased to partner with the Greek National Tourism Organisation and we look forward to working closely with them to boost visitation to each respective country. The agreement is a testament of our commitment to the Greek market, where we have progressively grown our connectivity and presence, and we’re confident that our collaborative efforts will encourage travellers to visit the beautiful sights and attractions the country has to offer.” Emirates has pledged its commitment to support Greece’s travel and tourism industry by boosting traffic from top inbound markets including the US, the UAE, Australia, India and China, to Greece through the exploration of joint marketing activities and campaigns. The airline will look at ways to support the country’s efforts to build more awareness of Greece as a brand, in line with the GNTO’s 2024 vision and objectives. The new agreement underscores Emirates’ long-term business objectives for the market as it continues to serve the already robust international travel demand to Greece. The Mou was signed by Thierry Aucoc, Emirates’ Senior Vice President, Commercial Operations, Europe and Dimitris Fragakis, GNTO’s Secretary General. Also present during the ceremony was Adnan Kazim, Emirates Deputy President, and Chief Commercial Officer. Dimitris Fragakis commented: “We are delighted to announce a strategic partnership between the Greek National Tourism Organisation (GNTO) and Emirates. Emirates, with its global reach and reputation for excellence, is the perfect ally in expanding our presence in key source markets and connecting with audiences who appreciate the richness of Greece’s …