Tag Archives: Emirates

Emirates has announced a number of appointments to its commercial operations team across the Middle East, GCC and Africa with effect from January 6, 2019. The appointments bring Emirati talent into key leadership positions, either being promoted from within the organisation or through portfolio rotations, underpinning the airline’s commitment to career development and progression of its UAE Nationals. Thierry Antinori, Executive Vice President and Chief Commercial Officer, Emirates said, “As we continue to develop our operations in the Middle East, GCC and Africa, the unique backgrounds, experience and skills of each newly-appointed member of our commercial team will further strengthen our commercial and business operations and drive our strategic initiatives in a new year of growth. Their experience will also be instrumental as we focus on executing many of our commercial initiatives to pursue revenue opportunities, improve margin performance, as well as capture new consumer segments.” Mohammad Lootah will be taking on the role of Manager Jordan. Lootah joined Emirates in 2016 and has held commercial support management roles in Riyadh and Kuwait. Tariq Al Mutawa has been appointed as Manager Kuwait. Al Mutawa has been with Emirates for eight years, holding roles in India, Bahrain and Qatar. Hamad Al Ali, has been appointed to lead the airline’s commercial activities as Manager Bahrain. Al Ali joined Emirates in 2013 as a Commercial Support Manager and was posted in South Africa and Ethiopia. After that, he was assigned as Manager Zambia where he executed and delivered Emirates’s commercial activities in that market. Omar Al Bushlaibi, will become Manager Oman. He joined Emirates in 2014 as part of the UAE National Commercial Management Programme, training in the UAE Sales Department, Istanbul, as well as …

Set to be held from April 30 to May 1, CONNECT Middle East, India & Africa 2019 is expected to bring together airline specialists, aviation authorities, tourism boards, airports and tour operators, as well as other travel-related industry professionals. Fourteen airlines have already confirmed their participation at CONNECT Middle East, India & Africa – co-located with Arabian Travel Market 2019 and taking place at Dubai World Trade Centre. Senior network planning teams from Emirates, Etihad, flydubai, Air Arabia, Air Asia, EgyptAir, flyadeal, Ethiopian Airlines, Global Airways, Atlas Global, Germania, Mahan Air, Royal Air Maroc and Titan Airways will attend the inaugural route development forum. Throughout 2018, GCC airlines have added 58 new flight routes – focusing on areas of consistent and substantial growth – according to research from Colliers International – based on a sample of 10 airlines including Emirates, Etihad, flydubai, Salaam Air, Oman Air, Gulf Air, Saudia, flyadeal, Air Arabia and IndiGo airlines. Karin Butot, CEO, The Airport Agency, said, “2018 has been an exciting year for new flight routes both to and from the GCC, underscoring Dubai as the ideal location to bring together professionals from the aviation and tourism industry for the inaugural CONNECT Middle East, India and Africa forum. With up to 400 delegates, CONNECT Middle East, India & Africa 2019 will include unlimited one-to-one pre-scheduled appointments, a conference programme, panel discussions and airline and  industry briefings as well as an exhibition area dedicated to airports and suppliers.” Nick Pilbeam, Divisional Director, Reed Travel Exhibitions, said, “It is an ideal base for exploring some of the world’s most interesting and previously inaccessible corners of the world. And the GCC’s airlines are making it even easier with the …

Emirates has announced the return of My Emirates Pass, an exclusive seasonal pass that turns an Emirates boarding pass into an exclusive membership package, allowing customers to take advantage of discounts and benefits in over 500 locations across the UAE. Emirates’ customers now have more reasons to start off the New Year and explore Dubai’s many attractions. People travelling to and through Dubai from January 1 until March 31, 2019 can benefit from My Emirates Pass privileges across participating retail and leisure outlets by presenting their boarding pass and a valid form of identification. The offers are valid across retail outlets and various leisure activities, including up to 30 per cent discount on spa treatments; up to 50 per cent off on outdoor activities like water sports and access to night golf courses; up to 50 per cent discount on fine dining; and up to 30 per cent off on popular shopping outlet stores. Customers can explore the many offerings available under My Emirates Pass by visiting emirates.com/myemiratespass. Mohammad Al Hashimi, Vice President — Commercial Products Dubai, Emirates, said, “We are pleased to announce the return of our signature Emirates Pass this winter, encouraging visitors to explore all corners of the UAE. Travellers coming into Dubai, whether for a short visit or a longer stay can now experience what this city has to offer for less, by taking advantage of special privileges across some of the best hotspots. With attractive discounts to over 500 locations – there’s something for everyone to splurge on this New Year.”

With the new year festivities ending, Emirates expects the season to escalate even more with travellers returning to their original destinations or others headed towards a new outbound destination over this weekend and the next weeks to come to due to Dubai Shopping Festival which will attract more visitors to the destination. More than 180,000 travellers will be making their way to Emirates’ dedicated Terminal 3 facilities from January 1-5, 2019. The busiest day in the first week of 2019 was  January 2. With road works going on around the main airport highways and roads during this time, Emirates urges customers to build in extra time for their journeys to avoid potential delays. Customers are reminded to arrive at the airport at least three hours before their flight departures. Passengers can physically check in at the airport as early as 24 hours before flight departure, and are requested to check in no later than 2 hours prior to departure, regardless of class of travel. Customers who check in less than 60 minutes prior to their scheduled flight departure will not be accepted for travel. Customers can also check in online on both their desktops and mobile devices from 48 hours to 90 minutes before flight departure. In addition to online check-in services, Emirates also offers convenient car park check-in facilities in Dubai with 16 check-in counters located in Zone C. Customers heading to Emirates Terminal 3 can choose to drop their luggage at one of the 46 dedicated bag drop counters in Economy Class or separate counters in First Class and Business Class from 6 hours to 90 minutes prior to departure. Families travelling with small children can use dedicated Family …

Emirates and South African Airways (SAA) are expanding their strategic cooperation with enhancements to its codeshare agreement, opening up new destinations for customers of both the airlines. Pending governmental approval, SAA and Emirates have signed an enhanced commercial partnership which will see the relationship between the two carriers grow and strengthen their already successful codeshare agreement signed in 1997, across a wide spectrum of commercial and customer touch points. Vuyani Jarana, CEO, SAA,  “This agreement marks a forward step in the execution of our strategy and in transforming our business. It will enable us to explore and leverage synergies between ourselves in a much enhanced relationship of mutual benefit. Our route network and that of Emirates complement one another. The expansion of our partnership will further strengthen key focus areas of the implementation of our turnaround plan.” Tim Clark, President, Emirates Airline, said, “We remain committed to our decades-long relationship with SAA, and the forthcoming expansion of our codeshare agreement is an exciting development and a significant milestone in our history in South Africa.”

Emirates has introduced an additional Airbus A380 service to Johannesburg (OR Tambo International Airport), replacing the previous Boeing 777 aircraft on the route. EK762 (JNB-DXB) and EK761 (DXB-JNB) are now served by the flagship A380 aircraft. The Emirates Airbus A380 aircraft serving the Dubai-Johannesburg route will offer a total of 519 seats in a three-class configuration, with 429 spacious seats in Economy Class, 76 fully flat-bed seats in Business Class and 14 First-Class Private Suites. Upcoming festive season travel between the two global transit hubs is expected to be especially strong, building on over 700,000 customers who flew with the airline before November. With Emirates, customers from Johannesburg can enjoy a seamless A380 experience to their most popular destinations via Dubai, including London, Moscow, New York and Bangkok. All four daily Emirates flights between Johannesburg and Dubai operate as codeshare flights with partner South African Airways. The deployment of the double-decker aircraft on routes to and from South Africa gives even more regional travellers the chance to experience the aircraft’s industry-leading comforts. These include private suites and Shower Spas in its First-Class cabin, while Business-Class customers can enjoy the popular on-board lounge and lie-flat beds.

Emirates’ latest Boeing 777-300ER aircraft fitted with the ‘Game Changer’ First Class product will operate between Dubai and Vienna on a daily basis from December 1, 2018. Austria will be one of the first few countries in the world to be served by Emirates’ Boeing 777 aircraft with fully-enclosed private suites inspired by Mercedes-Benz. Emirates will fly to Vienna twice daily and both flights will be operated by its flagship products – the iconic A380 and Game Changer Boeing 777 product – underscoring its commitment to the market since 2004. Travelling to or from Vienna can enjoy the latest Emirates products regardless of which of the two daily flights they opt for. The new private suites offer up to 40 square feet of personal space each, laid out in a 1-1-1 configuration. The new suites were designed with customer comfort in mind as the seats recline into a fully flat bed and can be placed in a “zero-gravity” position. The aircraft also boasts the industry’s first virtual windows for suites located in the middle aisle. These virtual windows project the view from outside the aircraft using real-time camera technology. In the other suites, binoculars are available for customers who want to explore the sky outside their windows. Customers in each suite can easily communicate with the cabin crew or request for room service through a new video call function. From first class through to the business and economy class cabins, the latest Emirates 777 aircraft boasts multi-million dollar features that include newly-designed seats and upgraded inflight entertainment systems in all cabins, giving customers an unmatched travel experience regardless of which cabin they are in. It has touchscreen controls for the seat and …

Emirates is gearing up to launch the world’s first “biometric path” that will offer its customers a smooth and truly seamless airport journey at the airline’s hub in Dubai International airport. Utilising the latest biometric technology – a mix of facial and iris recognition, Emirates passengers can soon check in for their flight, complete immigration formalities, enter the Emirates lounge and board their flights, simply by strolling through the airport. The latest biometric equipment has already been installed at Emirates Terminal 3, Dubai International airport. It can be found at select check-in counters, at the Emirates Lounge in Concourse B for premium passengers, and at select boarding gates. Areas where biometric equipment are installed will be clearly marked.  Adel Al Redha, Executive Vice President and Chief Operations Officer, Emirates, said, “Guided by our chairman His Highness Sheikh Ahmed bin Saeed Al-Maktoum, Emirates continuously innovates and strives to improve our day-to-day business. After extensive research and evaluation of numerous technologies and new approaches to enhance our passenger journey, we are now satisfied with the preliminary work we have carried out and are ready to commence live trials of the world’s first biometric path at Emirates Terminal 3. These ground-breaking initiatives are a result of close collaboration with our stakeholders – particularly GDRFA who have been instrumental in the programme to bring the biometric path to fruition.” Major General Mohammed Ahmed Almarri, General Directorate of Residency and Foreigners Affairs (GDRFA), Dubai,  said, “We are pleased to roll-out these new initiatives at Terminal 3 in collaboration with Emirates and our airport stakeholders. The Smart Tunnel tests are running smoothly, and we are now preparing to mobilise the other biometric systems at the other areas …

Emirates has signed three Memorandums of Understanding (MoU) to facilitate tourism and trade in Vietnam’s largest and most visited city. The airline will mutually collaborate with the Ho Chi Minh City Tourism Promotion Center (HTPC), Ho Chi Minh City Department of Tourism and Investment and Trade promotion Centre of Ho Chi Minh City (ITPC) to promote Ho Chi Minh City as a tourist destination and trade hub. HE Nguyen Thanh Phong, Chairman, People’s Committee of Ho Chi Minh City, led a high-level delegation and working visit to the UAE from October 22 to 25, 2018. Further, Ho Chi Minh City People’s Committee, Department of Tourism, Department of External Relations and Investment and Trade Promotion Centre of Ho Chi Minh City (ITPC), Embassy of Vietnam in the UAE, in cooperation with partners in Dubai, held a conference on “Trade, Investment and Tourism Promotion into Ho Chi Minh City.” At the conference, the agreements were signed by Badr Abbas, Senior Vice President – Commercial Operations for Far East, Emirates; Haitham Al Battawy, Country Manager – Vietnam, Emirates and Nabil Sultan, Divisional Senior Vice President, Emirates SkyCargo in the presence of HE Nguyen Thanh Phong, Chairman, People’s Committee of Ho Chi Minh City; HE Trinh Vinh Quang, Vietnam’s Ambassador to the UAE; Le Phuong, Commercial Counsellor – Head, Vietnam Trade Office, Dubai; Omar Khan, Director, International Offices, Dubai Chamber of Commerce and Industry and Aldulrahman Mohamed Al Hosani, Director, Exporter Services Department, Dubai Export. Commenting on the signing of the MoUs, Badr Abbas, SVP – Commercial Operations for Far East, Emirates said, “Vietnam is an important destination within Emirates’ network and we are pleased to collaborate on joint promotional activities that will leverage the route’s …

Emirates will operate a special one-off A380 service on September 23 to Riyadh, Kingdom of Saudi Arabia (KSA), in celebratory participation of the country’s 88th National Day. Sheikh Majid Al Mualla, Divisional Senior Vice President, Commercial Operations Centre, said, “The UAE enjoys a strong relationship with the Kingdom of Saudi Arabia through fraternal ties and constructive cooperation, as well as a shared vision for the future. Bringing the Emirates A380 is a fitting way to support the National Day celebrations, and for customers in Riyadh to try the superior A380 product. King Khalid International Airport is also well-equipped to handle the A380 and we are working closely with the civil aviation authorities to ensure the one-off operation is successful.” The Emirates A380 service will touchdown at King Khalid International Airport on September 23 as EK 813 and EK 814, departing from Dubai at 1500hrs and arriving in Riyadh at 1550hrs. The flight will then depart from Riyadh at 1850hrs, arriving in Dubai at 2140hrs.