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Marriott TestBED in Middle East & Africa

Marriott Hotels has launched its TestBED programme in the Middle East & Africa. First launched by Marriott Hotels across Europe in 2016, the unique 10-week accelerator programme gives start-ups the opportunity to test their products within an operating Marriott Hotel in a major city. The programme is open to seed and early stage start-ups with products or services that are ready to pilot in a live hotel environment. It offers them an invaluable opportunity to gain worthwhile feedback from guests and associates to help further develop and perfect their product. Participating start-ups are hand-picked in an effort to uncover those that can revolutionise a guest’s stay, reinventing the hotel experience throughout the region. Those selected will also be offered mentoring and global exposure. While the start-ups are not required to relocate for the duration of the programme, they may need to travel since the majority of this period will be spent in action within a Marriott Hotel. This will be the first year that the initiative is available in the region, and the programme will begin its roll-out in the United Arab Emirates.

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Al Hokair’s MENA Plaza Albarsha Dubai opens doors

Saudi-based hospitality and entertainment group, Al Hokair announced the expansion of MENA Hotels in the UAE with the opening of MENA Plaza Albarsha Dubai. The official ceremony was held in the presence of Majed Al Hokair, Vice Chairman, Board of Al Hokair Group. Founded in 2008 by Al Hokair Group, MENA Hotels currently boasts a portfolio of eight projects including five in Saudi Arabia, two in Jordan and one in the UAE. Making the announcement, Sami Al Hokair, CEO and Co-Founder, MENA Hotels, stated, “We are delighted to debut MENA Hotels that is a family-oriented, affordable lifestyle brand, into the UAE. MENA Plaza Albarsha Dubai is an exciting addition to our portfolio of hotels as we continue to expand our presence in the region. Al Hokair is a trusted name in hospitality and we are confident that the great experience our guests associate with our hotels will position MENA Plaza Albarsha Dubai as a preferred address in the city. Our strategy is to invest in high-growth markets such as Dubai and we believe this latest property will prove to be a valuable asset for us and will generate superb financial returns for the company.” Located in close proximity to the Mall of the Emirates, MENA Plaza Albarsha Dubai has been conceptualised to be a distinctive and elegant address for discerning business and leisure travellers. Featuring 90 rooms and suites, the hotel is equipped with facilities including two dining outlets, a spa and a gym. Elaborating on the brand’s vision, Fadi Mazkour, Regional Director, Branding & Business Development, MENA Hotels, said, “By the end of 2018 we expect to reach 18 hotels with over 2000 rooms. This incredible growth is supported …

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CharterClick makes its Europe debut in Cyprus

CharterClick.com, a real time online booking portal, focusing exclusively on marine leisure transportation, is launching its first European division in Cyprus. By adding a real time aspect to a long-proven formula of booking tickets and services online, CharterClick completely eliminates a need for any enquiries before the boat or a trip can be booked. All you have to do is set the date, starting time and a duration of the trip, along with the number of people expected on board. The system then will give you a list of all the available options, that all can be instantly booked and paid for with a credit or debit card. “Cyprus launch is an organic continuation of CharterClick’s plan to provide our services anywhere in the world.” says Nick Doroshenko, CharterClick’s Business Development Executive. “After establishing our operations both in UAE and Oman, we continued researching the global yacht market, and instantly realized that we should be moving towards European expansion. Having the biggest yacht charter market share in the world, European business segment sure seems like the right next step for us, if we really want to go global. We chose Cyprus as our first European destination for two reasons – size of the territory and overall location. The island is not that big, which gives us a perfect opportunity to gradually increase the size of our European fleet, while still keeping that personal touch CharterClick has become famous for. And being located in the Eastern Mediterranean region, Cyprus’s tourist flow can still be considered relatively low, in comparison with Italy, Croatia or Spain. But you can surely expect us there as well really soon.”

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RAK focuses on concierge training for hospitality partners

Ras Al Khaimah’s hotels and resorts, in line with Ras Al Khaimah Tourism Development Authority (RAKTDA)’s mission to develop the emirate as a world class tourism destination, have engaged their concierge teams in a two-day extensive training programme to  enhance the quality of services provided by hotels across the northern emirate. Organised by RAKTDA, the Concierge Training Programme welcomed more than 20 participants to Hilton Garden Inn, Ras Al Khaimah. Led by Prof I.S. Mirza, Director Principal, Salgaocar Institute of International Hospitality Education, the training included insights on the UAE’s culture and history, traditions, customer service skills, as well as key tourist attractions and projects in the region’s fastest growing tourism destination. Commenting on the course, Haitham Mattar, CEO, RAKTDA, said, “The emirate’s hotels are key partners in RAKTDA’s drive to help enhance our guests’ experience when they visit Ras Al Khaimah and these workshops strengthen our offering. Earlier this year we conducted a Visitors Satisfaction Survey which was extremely encouraging and a strong indicator of the success RAKTDA and our partners have had with positioning Ras Al Khaimah as an all-round destination. We want to make sure we continue offering our visitors the best experience and this can only be achieved by working together with our hotel and industry partners.” The survey, carried out by Nielsen on behalf of RAKTDA, polled a sample of visitors through face-to-face exit or intercept interviews following their stay across a cross section of the emirate’s hotels. The results found that 85.5 per cent of those asked were satisfied with their trip to Ras Al Khaimah. The northern-most emirate welcomed 390,499 between January and June 2017, registering an average occupancy of 72.7 per cent …

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Louvre Abu Dhabi set to open on November 11

The first Louvre is set to open on November 11, 2017, in the Emirati capital Abu Dhabi after nearly a decade of planning and construction. His Excellency Mohamed Khalifa Al Mubarak, Chairman of Abu Dhabi Tourism & Culture Authority (TCA Abu Dhabi) and Tourism Development & Investment Company (TDIC), said, “Louvre Abu Dhabi embodies our belief that nations thrive on diversity and acceptance, with a curatorial narrative that emphasises how interconnected the world has always been. The museum represents the latest innovation in a long-standing tradition of cultural preservation nurtured by the founding leaders of the UAE. Louvre Abu Dhabi forms one element of Abu Dhabi’s cultural strategy, which safeguards our rich heritage and catalyses creativity. Investment in a vibrant cultural ecosystem supports the UAE’s economic diversification and development as a modern, dynamic society. Louvre Abu Dhabi will inspire a new generation of cultural leaders and creative thinkers to contribute to our rapidly-changing and tolerant nation.” Tickets for the museum will cost 60 AED for general admission and 30 AED for ages between 13 and 22, as well as UAE education professionals. Free entry will apply to members of the museum’s loyalty programme, children under 13 years, ICOM or ICOMOS members, journalists, and visitors with special needs (referred to visitors with determination in the UAE) as well as their companion. The architect behind this work of art is Pritzker Prize winner, Jean Nouvel. The French architect has been inspired by the neighbouring Al Ain district which has brought out the vast silvery dome of the museum city (Arab medina) with natural light impending through the spaces which makes it stand out from the rest of the world. Her Excellency Françoise …

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Aloft Deira City Centre set to open in Q1 2018

Majid Al Futtaim celebrated the topping out milestone for the new Aloft City Centre Deira, Dubai. Announced in collaboration with Marriott International, the hotel development began in June 2016 and has now completed the installation of the final concrete pour for the project. Set to open in Q1 2018, the hotel spans an area of 28,800 square meters and aims to redefine the upscale hospitality offering in the GCC. Located in the historic heart of Dubai, the Aloft City Centre Deira, Dubai, will offer tourists and local community access to an all-star line-up of hotels surrounding the iconic City Centre Deira. The hotel development marks the 13th addition to the Majid Al Futtaim Hotels portfolio and sixth hotel development in Deira and; introducing a distinctive destination experience to the vibrant heart of the city. Designed to meet the needs of diverse audiences, with a special emphasis on millennials, the cinema-themed hotel is intended to extend a novel experience through the integration of intelligent technologies, vibrant interiors and ambience, and memorable dining, leisure and entertainment options. Aloft City Centre Deira, Dubai, features 304 spacious guest rooms, including 29 suites and offers direct connectivity to the shopping mall via a direct link on Level 2. Guestrooms on Level 5 of the hotel, comprising of four suite rooms, 25 standard rooms and associated public circulation areas, will immerse guests in a ‘world cinema’ and experiential journey.

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Address Maldives by 2020

Emaar Hospitality Group announced its expansion to South Asia with a hotel management contract to operate Address Madivaru Maldives Resort + Spa, a picturesque beachfront resort set in a private island in the Indian Ocean, only 20 minutes by seaplane from Male International Airport. Scheduled to be operational in 2020, Address Madivaru Maldives Resort + Spa will be the first-of-its-kind island hotel project by Address Hotels + Resorts, the premium lifestyle hotel and serviced residences brand of Emaar Hospitality Group. A part of the 2.42 sq km Ethere Madivaru Private Island, owned by Adam Abdul Gafoor, Chairman of Finolhu Investment Ltd, Address Madivaru Maldives Resort + Spa spans a total area of 75,000 sq m, with its design and contours defined by the vast coastline. Billed to be a spectacular vacation destination, the hotel project includes 80 beach and over-water villas including selected units for sale. Adam Abdul Gafoor said: “We are delighted to welcome Emaar Hospitality Group’s Address brand to Maldives to manage our exceptional property that will complement our nation’s focus on tourism growth. Maldives has been the cornerstone of Indian Ocean tourism, and the government has announced visionary initiatives to drive the role of the private sector, including the long-term lease of islands for resort development. Address Hotels + Resorts bring a unique brand of hospitality that will appeal to the international holidaymakers in Maldives. With a strong intake of Middle East visitors, Address Madivaru Maldives Resort + Spa will appeal to visitors and investors from the region for holiday-homes and luxury stays in our country.” The expansion to the Indian Ocean archipelago underlines the international growth plans of Emaar Hospitality Group, which now has 29 upcoming …

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Abu Dhabi tourism partners with TUI Group

Abu Dhabi Tourism & Culture Authority (TCA Abu Dhabi) and TUI Group have come together to highlight Abu Dhabi’s leisure attractions to the Ukrainian market. TUI Group, one of the leading tour advisors in the region, liaised with TCA Abu Dhabi in promoting Abu Dhabi as a top travel destination, with the Ukrainian market having grown approximately 25 per cent in the last year, with visitor numbers continuing to rise. A Ukrainian delegation was taken on a tour of the Emirati capital to showcase a variety of tourist attractions, from historical and cultural spots to the leading leisure and adventure attractions. As part of the tour, the group experienced the fastest roller-coaster in the world at Ferrari World Abu Dhabi, learned about the cultural importance of falcons at the Abu Dhabi Falcon Hospital, were given a tour of the beautiful Sheikh Zayed Grand Mosque which was named the world’s second favourite landmark by Trip Advisor in 2016, and visited Warehouse421, a gallery in Mina Zayed port. Hosted at Bab Al Qasr hotel, the delegation also enjoyed a swim into the warm waters of the Arabian Gulf.

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Azerbaijan expedites online visa to 3 hours

Azerbaijan has simplified its visa process by granting it online for citizens of 93 countries. Travellers will now be able to obtain visas to Azerbaijan within three hours, be it a weekend or a holiday. “This resolution will increase the tourists flow to the country not only for the beautiful autumn season but also for the rest of the year.” Rashid AL Noori, Chairman, Representative Office of the Ministry of Culture and Tourism of Azerbaijan in GCC Chairman said. He noted that the influx of tourists to Azerbaijan increased by 15 -20 percent this summer, compared to the same period of last year. Arab tourists take the first position among tourists visiting Azerbaijan, followed by travelers from Russia. In July only, 330,000 people visited the country, and we anticipate that the figure will go up significantly, considering we have direct flights from Kuwait, Qatar and Dubai and we expect to inaugurate direct flights from Jeddah in Saudi Arabia to Baku soon.” The decision comes as a positive gift to the visitors in GCC who love the country for its proximity and wish to visit more often on different purposes beyond its exquisite nature and Culture.

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Cebu Pacific to serve Halal-certified in-flight meals

Passengers on-board Cebu Pacific will be served all Halal-certified in-flight meals in adherence to the Hazard Analysis Critical Control Points (HACCP) system for international food safety. Moreover, these dishes come with nutritional and product information, as reference for an increasing number of health-conscious passengers on CEB. Cebu Pacific takes a step forward in enhancing passenger experience with the launch of its all-new in-flight meal selection, in partnership with Miascor Catering, a joint business venture between Miascor Holdings and  Gate Gourmet. Starting September 2017, all domestic and international flights of Cebu Pacific will be offering a fresh selection of pre-ordered meals, including 12 new dishes up for grabs. Ranging from rice meals, pasta and noodles, and premium sandwich packs, the new Cebu Pacific in-flight menu was created exclusively by Miascor Catering to the varied tastes and preferences of the CEB flier. “Guests can easily pre-order the new CEB Meals during booking, or up to 24 hours before their flights. These new inflight dishes are prepared only when pre-ordered, to provide guests with fresh and delectable meals at 35,000 feet,” said Candice Iyog, Vice President for Marketing and Distribution.

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