Tag Archives: Sabre

Riyadh Air announced a fundamental collaboration with Sabre Corporation to underscore Riyadh Air’s commitment to enhancing operational efficiency and driving incremental revenue gains through Sabre’s end-to-end Network Planning and Optimization solutions. Sabre Network Planning and Optimization solutions empower collaborative and intelligent decision-making, ensuring airlines can optimally design their networks, accurately forecast demand, and profitably schedule and allocate available capacity. Under this groundbreaking deal, Riyadh Air has chosen Sabre’s comprehensive suite of solutions, including Sabre Schedule Manager, Sabre Slot Manager, Sabre Profit Manager, and Sabre Market Intelligence – Global Demand Data (GDD) to achieve its strategic goals and drive its vision. “Sabre’s technology provides a new level of insight that will enable Riyadh Air to make informed network planning and commercial decisions, ensuring greater revenue returns, allowing us to invest more in enhancing the overall passenger experience,” said Vincent Coste, Chief Commercial Officer, Riyadh Air. “We have carefully selected a stable of world class technical suppliers to power Riyadh Air towards its maiden flight in 2025, and this collaboration is a key milestone in our journey to achieve operational excellence and scale our business efficiently.” Sabre Schedule Manager is an industry-leading scheduling solution that increases aircraft utilization by optimizing the schedule development process from planning to distribution, thereby increasing revenue potential. This solution seamlessly integrates with a wide range of third-party solutions and has globally assisted airlines in achieving incremental operating margins and increases in productivity, while maintaining robust and operationally feasible schedules. Sabre Slot Manager is another integral component of Sabre’s suite that automates the slot process and efficiently manages an airline’s critical slot portfolio with improved asset utilization. It stands out as the industry’s most comprehensive slot management solution …

Sabre Corporation announced a new alliance with Red Sparrow Tourism Consultancy. The deal will give travel agents across Egypt increased opportunities to grow their businesses with Sabre’s intuitive technology. Through the agreement, Red Sparrow will be licensed to represent and distribute the Sabre brand to travel agencies across Egypt. This will further amplify Sabre’s growing presence in Africa while giving agents enhanced access to Sabre solutions, including Sabre Red 360, which provides a full spectrum of bookable content through a customizable interface. Through Red Sparrow, Sabre-connected agents will also have access to a localized helpdesk in Egypt. “We’re excited and proud to be combining Sabre’s advanced technology with our deep market support and expertise,” said Tarek Hefny, Country Manager, Red Sparrow. “With continued focus on further, significant growth for the Egyptian tourist sector, it’s more important than ever that travel agents here have access to the industry-leading solutions they need to enhance offers and experiences for travellers while growing their own revenue.” This latest agreement further expands Sabre’s geographic footprint in Africa, following a recent distributor deal with SABRON Tech Ltd for key markets in East Africa. “Working collaboratively with our travel partners across the globe is incredibly important to Sabre, and for the growth of the wider travel ecosystem,” said Sean McDonald, Managing Director, EMEA, Agency Solutions. “So, we’re delighted to come together with Red Sparrow to provide travel agents in Egypt with the technology they need to make compelling recommendations and create personalized experiences for their travellers through Sabre’s smart workflows.”

Sabre Corporation entered into a multi-year distribution agreement with International Airlines Group (IAG) that will expand their existing partnership and further promote modern travel retailing practices. The agreement will allow Sabre-connected travel buyers and agencies to sell traditional EDIFACT content as well as having competitive access to NDC offers from British Airways, Iberia, Aer Lingus and Vueling – including Additional Price Points and ancillaries – through the Sabre travel marketplace globally. This enhanced content will provide travel agencies with a wider range of options to compare and shop for, while travellers will benefit from an improved experience with more choice and transparency. Sabre and IAG’s airlines are working closely together and will communicate as NDC content is rolled out to Sabre-connected travel agencies on a carrier-by-carrier basis. The agreement between Sabre and IAG underscores the industry’s shift towards modern travel retailing, where airlines can differentiate their offerings and provide more personalised experiences to travellers. Both Sabre and IAG are committed to advancing the NDC standard as a key component in the industry’s evolution towards modern airline retailing enabled by offers and orders. Colm Lacy, British Airways’ Chief Commercial Officer, said: “We are on a journey to A Better BA and we continue to invest across the business as part of that commitment. Not only are we improving the experience of those customers who fly with us, but also the way we work with our valued travel agent and travel buyer partners. We understand how valuable retailing is to them, and IAG’s partner-ship with Sabre allows us to make a wide range of attractable offers available even further across the globe.” This agreement is another milestone in the IAG strategy to embrace …

Sabre Corporation announced a multi-year renewal agreement with lastminute.com N.V. Under the long-term technology agreement, lastminute.com expects to drive a better customer experience with Sabre’s advanced shopping and virtual payments solutions. Using Sabre’s rich GDS content and Bargain Finder Max shopping API, lastminute.com will be able to build and display compelling itineraries for travelers in seconds. This will help enable the OTA to customize booking experiences by tailoring search results for the most relevant fares, based on itinerary preferences. “Sabre is foundational to lastminute.com’s technology strategy, and the support of our shopping and payment capabilities are areas that are keys in our partnership,” said Luca Concone, CEO, lastminute.com. “We are in a strategic partnership that drives technology innovation to help travel companies increase customer loyalty and drive revenue, and in turn are creating a turn-key travel planning and booking experience for the end user.” As a B2B payments provider to lastminute.com, Sabre Virtual Payments technology offers increased flexibility and control, enhanced fraud protection and security, accurate reconciliation, and better payment automation and efficiency.   “Lastminute.com has the ability to provide a seamless customer experience from shopping, booking and payment and that translates into the ability to gain more share of wallet for the online travel agency,” said Roshan Mendis, Chief Commercial Officer for Sabre Travel Solutions.  “We help drive conversion with customer-centric technology and cloud-native microservices enabling more agility and shopping products to turbocharge the retailing experience.”   Through the Sabre GDS, lastminute.com will have access to more than 400 airlines, 1.6 million lodging options, and hundreds of tour operators, rail, and car rental providers to sell customized travel packages from suppliers around the world.

Sabre Corporation announced a new distribution agreement with Nile Air under this multi-year distribution agreement, Nile Air will be promoting its content to hundreds of thousands of travel agents on Sabre’s marketplace starting this month. “We’re excited to reintroduce Nile Air to Sabre’s system, providing technological solutions that enhance their operations and passenger experience,” said Alessandro Ciancimino, Vice President Airline Distribution for Sabre in Europe, Middle East, and Africa. “This collaboration reflects Sabre’s commitment to supporting airlines in innovative ways to achieve their retailing goals. We strive for a sustainable distribution model benefiting all stakeholders in the travel chain, offering extensive content and seamless integration.” Sabre’s technology will help enable Nile Air to optimize its distribution strategy, offering passengers more choice and convenience when booking flights. This agreement will further streamline Nile Air’s operations, helping to ensure a smooth and efficient workflow. “Partnering with Sabre aligns perfectly with our retailing vision, enabling customers to access our content from anywhere and offering Sabre’s global agencies continued access to Nile Air content,” stated Mohamed El Sherif, Chief Commercial Officer of Nile Air. “Through this collaboration, we aim to provide our passengers with a seamless and personalized journey, from booking to post-travel feedback, enhancing passenger satisfaction and elevating our operational efficiency.” As part of the agreement, Nile Air will utilize Sabre’s expertise to help ensure that their passengers receive the highest standard of service and experience. This collaboration marks an important step for both Sabre and Nile Air in enhancing the travel industry’s overall quality and efficiency.

Sabre Corporation announced the availability of Lodging AI, marking the introduction of its Sabre Travel AI™ capabilities in the lodging sector and enhancing the power of Content Services for Lodging. Lodging AI can help travel agencies improve hotel attachment rates, creating additional revenue opportunities and providing travelers with more personalized lodging options. Using Sabre Travel AI™ machine learning models, the new lodging capability analyzes property attributes, customer trip segmentation, and traveler and agency preferences to generate custom lodging options and serve up properties that are most likely to be booked. “Artificial intelligence combined with data and insights, such as profiles and preferences, is a very powerful tool in removing friction from the travel booking process,” said Sabre Chief Product Officer Garry Wiseman. “As the next evolution of intelligent retailing capabilities supported through our strategic partnership with Google, Lodging AI brings more personalized results to enable agents to be more efficient in their workflows and to ensure travelers obtain the most relevant options available.”

Hyatt Hotels Corporation announced a new technology agreement between affiliates of Hyatt and Sabre Corporation. Under this agreement, Sabre’s SynXis Central Reservation System will become the main Central Reservation System (CRS) for Hyatt hotels beginning in 2024. This integration will enhance Hyatt’s reservation capabilities, streamline its operations, and deliver a seamless and efficient experience for guests, including a faster search and booking process. The agreement comes on the heels of Hyatt’s announcement of Hyatt PrO to optimize its revenue management system. These innovations are done with the aim of enhancing Hyatt’s commercial technology stack, informed by listening to owners and operators. “All of our business decisions are driven by our purpose – we care for people so they can be their best – and that begins with empathy and listening,” said Eben Hewitt, chief information officer, Hyatt. “As part of our transformative growth journey, we heard directly from owners and franchise management companies that we had an opportunity to create a more efficient and streamlined Central Reservation System, and after a very thorough evaluation, we decided that Sabre would be the perfect provider for Hyatt’s global portfolio to make the search and booking process even better for guests.” By leveraging the SynXis Central Reservation System, Hyatt’s new system will be designed to make the guest search and booking process even smoother and increase visibility for property availability through: Flexible calendar search – Guests searching for availability will have a more intuitive and efficient calendar view, including key dates when special promotions are available, as well as when World of Hyatt members can redeem their points for the highest value. Enhanced rooms and rates view – Hotels will be able to …

Sabre Corporation announced the integration between Nuvola, its task management and guest engagement software, and the renowned messaging platform WhatsApp. Hotels using Nuvola’s Guest Chat module now have the option to choose between SMS messaging or WhatsApp to power their real-time communications with guests. With over two billion users across 180 countries, the integration with WhatsApp provides hoteliers with a powerful tool to offer a differentiated and seamless guest experience. Additionally, Nuvola recently launched a two-way integration with Sabre’s property management system, SynXis Property Hub. This new integration allows hotel staff to have a more holistic view of the traveler and run operations on-property smoothly. “Properties using Nuvola’s Housekeeping module and Property Hub can send real-time updates to ensure the front desk has accurate room status information, such as if the room is cleaned, and can seamlessly check in guests upon their arrival,” said Juan Abello, Vice President of Product Management at Sabre Hospitality and founder of Nuvola. “Furthermore, if the hotel incorporates Nuvola Guest Chat or the Angel guest app, the information exchanged between the property management system (PMS) and Nuvola has the potential to improve the guest experience and increase the hotel’s guest satisfaction score.” Abello added. SynXis Property Hub is the latest PMS addition to Nuvola’s list of PMS integrations. Nuvola already offers integrations with prevalent PMS providers such as Oracle Opera, SMS Host and Maestro, making it an attractive option for the global hospitality industry. Furthermore, Nuvola currently supports user’s interface in English, Spanish, Portuguese, Traditional Chinese, and Simplified Chinese languages, enabling each staff member to pick the language they feel most confident using. Additionally, Nuvola is set to release French, German, and Japanese languages next …

Sabre Corporation has signed a multi-year agreement with dnata Travel Group. The partnership will see Sabre support the travel company’s strategic goals as its preferred technology partner.  Sabre and the dnata Travel Group already share a long-term commitment to innovation through travel technology, and the new deal will represent an extended, broader relationship between the two companies in the Middle East. Additionally, under this agreement, the dnata Travel Group’s Gulf Cooperation Council (GCC) Partner Network will continue to access Sabre’s portfolio of innovative technology and its intelligent platform Sabre Red 360, allowing it to harness more data, content, and offer clients more choice from more than 400 airlines, 1.6 million lodging options, and hundreds of tour operators, rail, car and cruise providers. “With evolving customer expectations and complex market dynamics, Sabre has been our partner of choice for over 12 years,” said Simon Woodford, VP Global Air Services, dnata Travel Group. “Sabre’s deep understanding of the challenges and opportunities offered by the dynamic global travel eco-system enable us to identify and embrace new technology to strengthen our position, improve efficiency and respond to evolving customer expectations with personalized experiences. This partnership will lead to accelerated innovation, operational simplification and enhanced digital user experience.” For many years, Sabre has provided a broad portfolio of technology and solutions to dnata Travel Group brands in the Middle East as well as key markets in Europe. This strategic agreement builds upon that history with new initiatives that will help expand dnata’s business and reinforces Sabre’s role as a key distribution partner. “We are excited to continue our successful collaboration with the dnata Travel Group,” said Andy Finkelstein, senior vice president – Global Agency Sales …

Sabre Corporation  and Air India announced a new multi-year deal that enables travel agents and corporations around the world to access Air India fares and seats through Sabre’s extensive global travel marketplace. Having recently placed the biggest aircraft order in aviation history for 470 aircraft, Air India is forging ahead with ambitious expansion plans. In addition to the distribution services, Air India is utilizing Sabre’s consultancy expertise to help determine optimal routes for its existing and new fleet. “The Indian travel market is back, and it’s coming back strong,” said Nipun Aggarwal, Chief Commercial & Transformation Officer, Air India. “So, we’re delighted to have re-established, and enhanced, our relationship with Sabre at this transformative time for Air India, and the wider Indian travel marketplace. This long-term global distribution partnership will support our ambitious growth plans while paving the ground for our transition towards a more dynamic, merchandising-focused model, designed to unlock the value of Air India’s products and services.” “As well as coming together once more under a new GDS agreement, we’re excited to be working hand-in-hand with Sabre’s incredibly knowledgeable consultancy team on the development of a clean-sheet, long-term network plan,” added Mr Aggarwal. “We are confident this will strengthen Air India’s position in our domestic and international routes, and help us to become more competitive on the global aviation stage. We are delighted to further strengthen our relationship with Sabre, and look forward to closer collaboration in the coming years.” Now under the ownership of the Tata Group, Air India, as part of its five-year transformation plan, titled Vihaan.AI because it means ‘the dawn of a new era’ in Sanskrit, is substantially expanding its fleet and network, revamping …