Tag Archives: Oman Air

Oman Air is now offering ‘My Space’, an option which gives Economy Class guests the opportunity to ensure that the seat next to them is vacant. The airline’s program makes it simple to travel with even more comfort and convenience. When guests check in online 48 hours before their departure, they can select their seats via an interactive seat map and choose the option to ensure at least one seat next to them is vacant. If the option is not available for guests’ chosen seats, they can select another seat that does have adjacent vacancies. Guests can choose ‘My Space’ until 3 hours before their flight’s departure time. Abdul Aziz Al Raisi, CEO, Oman Air said, “We are committed to providing a safe environment for our guests while offering options that will increase their comfort”. While the airline offers this choice, which is convenient and safe, it also continues to maintain its comprehensive safety program throughout all elements of the travel journey, to ensure that guests fly confidently. Umesh Chhiber, Senior Vice President – Revenue Management, Pricing & Distribution, Oman Air said, “Our guests appreciate flexibility and choices while they are travelling. In cooperation with our trusted partner, Plusgrade, we are giving them the opportunity to fly with more space around them”.

Oman Air is providing its guests with complimentary COVID coverage which will cover expenses incurred by medical treatment or quarantine related to the COVID-19 virus.The coverage, which is effective for travel from 1 October 2020 until 31 March 2021, is provided to all guests who purchase tickets on omanair.com, through the airline’s Call Centre, at Oman Air’s offices or through travel agents after 1st October 2020.Coverage begins on the day Oman Air returns to scheduled service, with flights connecting Muscat with 18 cities in 12 countries. Oman Air will maintain its comprehensive safety program throughout all elements of the travel journey. Masks are required when guests are on board the aircraft and in Oman’s airports. Distancing is maintained while guests board and exit the aircraft, which are carefully cleaned after each flight and at the end of every day. Cabin crew all wear a full set of personal protective equipment, meal service has been modified to further ensure safety and a number of other steps have been taken to e­­nsure that the airline’s guests and crew are safe at all times. Guests who are planning to travel to Muscat should visit the Civil Aviation Authority website, paca.gov.om, to ensure they are prepared to comply with requirements to enter the Sultanate.Guests departing from Oman should also ensure that they are aware of all pre-departure requirements and requirements during their flights, which are provided at omanair.com, along with any requirements at their destinations.

Oman Air has debuted its new website, which delivers a smooth, simple experience for everyone. The refined user experience makes it effortless to create journeys and learn more about appealing destinations in Oman, special offers and travel-related information.The new site, which features a fresh, contemporary design and user interface, provides simplified access to flight options and payment alternatives, along with state-of-the-art security. Mobile users will enjoy an experience which is fully optimised for Apple and Android devices and provides the same ease of use which is accessible via laptop and desktop computers. Content has been expanded and refined to provide improved information in more than four languages including Arabic and English Arabic, about Oman Air’s activities, news and more. To ensure that guests travel safely and efficiently, omanair.com is regularly updated to provide the latest information about travel requirements related to the coronavirus. The new site, which features a simple, effective user interface and an attractive white, gold and blue style, will also increase brand awareness, sales and guest retention, in addition to attracting new guests.

Oman Air will return to scheduled service on October 1 with service to 18 cities in 12 countries including 2 flights per week connecting Muscat and Dubai. All flights will depart and arrive on Sundays and Thursdays. These schedules are valid from October 1-24, 2020. Oman Air will maintain its comprehensive safety program throughout all elements of the travel journey to ensure that guests fly confidently. Masks are required when guests are on board the aircraft and in Oman’s airports. Distancing is maintained while guests board and exit the aircraft, which are carefully cleaned after each flight and at the end of every day. Cabin crew all wear a full set of personal protective equipment, meal service has been modified to further ensure safety and a number of other steps have been taken to ensure that the airline’s guests and crew are safe at all times. Guests who are planning to travel to Muscat should visit the Civil Aviation Authority website, paca.gov.om, to ensure they are prepared to comply with requirements to enter the Sultanate.Guests travelling to Dubai or Doha should ensure they are aware of official requirements to enter or transit through those nations.Guests departing from Oman should also ensure that they are aware of all pre-departure requirements and requirements during their flights, which are provided at omanair.com.

Accor and Oman Air have announced a new partnership for members of their respective loyalty programmes, Le Club AccorHotels and Sindbad, with a range of benefits to make their travel experiences richer and more rewarding. This new partnership enables Le Club AccorHotels (LCAH) members to earn rewards points when flying with Oman Air by converting 1,500 Sindbad miles into 500 LCAH rewards points.  At the same time, it will enhance the experience of Le Club AccorHotels members as they will have the opportunity to redeem their rewards points into Sindbad miles to benefit from awards tickets and upgrades with Oman Air. Every 4,000 LCAH points equals to 1,500 Sindbad miles. This is an exciting partnership for frequent travellers who are members of both programmes because it allows them to purchase stays and discounts for their next trip at more than 3,500 hotels ranging from luxury to economy in joint destinations. They can also benefit from premium experiences and exclusive themed packages curated by Accor, which include access to live music concerts, food festivals and sporting venues such as Paris Saint-Germain VIP box and tickets. These assets will be available through the new Accor rebranded loyalty programme ALL – Accor Live Limitless to be launched in Q4 2019. The partnership allows elevated reward value for Accor’s loyalty customers throughout a network of more than 50 destinations serviced by Oman Air. Paul Starrs, Chief Commercial Officer at Oman Air, commented, “Our aim is to make Sindbad one of the most attractive and rewarding frequent flyer programmes. The addition of AccorHotels and Le Club AccorHotels will further enhance benefits offered to our members by allowing them even more options to earn and redeem miles …

Following the success of the recently extended Business and First-class stopover offer, Oman Air is launching another attractive offer for all its passengers. Partnering with the Grand Millennium Muscat, Oman Air’s guests, travelling through Oman on to their end destination, can now enjoy a free night’s accommodation in this luxurious hotel in the centre of Muscat.  Passengers travelling from the Far East on their way to Europe, or vice-versa, can now leave the airport in Muscat to enjoy a complimentary 5-star night in the capital, as well as an opportunity to have a glimpse of the city and its highlights and return to their travels the next day. Visitors wanting to extend their stay can avail attractive rates at the hotel. Richard Bodin, Senior Vice President of Oman Air Holidays, said, “We are delighted with the success of our previous campaign, offering a free stopover option to our premium guests. We are now broadening our offer to include all our passenger base and we are excited to partner with Grand Millennium Muscat for this campaign.” He added, “Oman Air has been successfully attracting passengers from across the world to use Muscat as a connection point to other destinations across our network. Campaigns like this are appealing to them to break their journey, step out of the airport and see some parts of the Sultanate; thereby, promoting Oman and all it has to offer.” Luca Medda, Cluster General Manager at Millennium Hotels and Resorts confirmed his company’s commitment to the campaign, “We are keen to promote Oman to travellers across the globe, and what better way than to get them to actually sample our quality and the famous Omani culture and …

Turkish Airlines and Oman Air have revised the codeshare agreement signed earlier. Under the revised agreement, Turkish Airlines will codeshare on Oman Air operating flights to Salalah while Oman Air will codeshare on Turkish Airlines operating flights to Rome, Copenhagen and Algiers. The codeshare agreement allows guests to benefit from the outstanding products and services offered by both carriers on these routes. Bilal Ekşi, Deputy Chairman and CEO, Turkish Airlines expressed, “Witnessing Oman Air’s direct flights to Istanbul within the scope of our existing codeshare agreement has always pleased us. Now extending this agreement in order to increase the travel opportunities offered for our passengers through our networks made us more delighted. We believe that this codeshare enhancement with Oman Air will exposure further cooperation opportunities for both airlines together with growing relations between our countries.” Abdulaziz Al Raisi, Chief Executive Officer, Oman Air commented, “Oman Air is happy and proud to be associating with Turkish Airlines which is a globally recognized network carrier. It is an ideal partner for Oman Air, which has justifiably attracted a reputation for offering the highest levels of comfort, luxury and outstanding service. As we continue to expand globally, codeshare agreements such as this help us spread our wings to newer destinations and bring us more partners and guests.” Turkish Airlines and Oman Air currently operate one daily flight each on the Muscat-Istanbul route under the reciprocal codeshare agreement. The schedule of these flights are designed to complement each other by allowing same day return trip at Muscat and Istanbul.

Set to be held from April 30 to May 1, CONNECT Middle East, India & Africa 2019 is expected to bring together airline specialists, aviation authorities, tourism boards, airports and tour operators, as well as other travel-related industry professionals. Fourteen airlines have already confirmed their participation at CONNECT Middle East, India & Africa – co-located with Arabian Travel Market 2019 and taking place at Dubai World Trade Centre. Senior network planning teams from Emirates, Etihad, flydubai, Air Arabia, Air Asia, EgyptAir, flyadeal, Ethiopian Airlines, Global Airways, Atlas Global, Germania, Mahan Air, Royal Air Maroc and Titan Airways will attend the inaugural route development forum. Throughout 2018, GCC airlines have added 58 new flight routes – focusing on areas of consistent and substantial growth – according to research from Colliers International – based on a sample of 10 airlines including Emirates, Etihad, flydubai, Salaam Air, Oman Air, Gulf Air, Saudia, flyadeal, Air Arabia and IndiGo airlines. Karin Butot, CEO, The Airport Agency, said, “2018 has been an exciting year for new flight routes both to and from the GCC, underscoring Dubai as the ideal location to bring together professionals from the aviation and tourism industry for the inaugural CONNECT Middle East, India and Africa forum. With up to 400 delegates, CONNECT Middle East, India & Africa 2019 will include unlimited one-to-one pre-scheduled appointments, a conference programme, panel discussions and airline and  industry briefings as well as an exhibition area dedicated to airports and suppliers.” Nick Pilbeam, Divisional Director, Reed Travel Exhibitions, said, “It is an ideal base for exploring some of the world’s most interesting and previously inaccessible corners of the world. And the GCC’s airlines are making it even easier with the …

Oman Air has taken delivery of its second three-class Boeing 787-9 Dreamliner and expects to receive it next month. Besides, the national carrier of the Sultanate of Oman is anticipated to receive a total of nine more 737 MAX 8s within the next year. The three-class Dreamliner features eight First Class Private Suites, 24 Business Class seats and 232 Economy seats. Guests travelling aboard this aircraft in First Class can enjoy unparalleled levels of comfort with one of the longest 180 degrees flat-bed seats available on any commercial airliner. Fully enclosed, the suite has 55-inch extra tall doors to ensure complete privacy. The aircraft will be equipped with leading technology and the latest-in-comfort amenities, including cutting-edge entertainment to enhance the travel experience of their guests. All classes feature ‘Aria’, a new state-of-the-art Thales Integrated In-Flight Entertainment System designed exclusively for Oman Air featuring an immersive cinematic interface design, showcasing the latest in on-demand blockbuster movies, TV programmes and audio selections. Exclusively curated content is available for visitors to Oman, who look to experience the very best of Oman culture from the moment they step onboard. Following the launch of new routes to Istanbul and Casablanca in June and July this year respectively, Oman Air recently celebrated the launch of its new service to Moscow on October 30, and the resumption of the Maldives route on October 28. With the addition of new Dreamliner, Oman Air’s fleet consists of three Boeing 787-8, five 787-9 Dreamliners, six Airbus 330-300s, four Airbus 330-200s, five Boeing 737-900s, 21 Boeing 737-800s, four Embraer 175s and five 737 MAX.

Oman Air has introduced a new WhatsApp service which enables its guests to communicate instantly. Clients who opt for this service can now receive their booking confirmations, check-in notifications, boarding passes, flight status updates, in addition to other requested information, directly through the messaging app. The service offers secure, efficient and personalised customer interaction between the airline and the customer, with no third-party interference. Eng Abdulaziz Al Raisi, CEO, Oman Air, said, “Oman Air is increasingly using technology to boost its operations and make the travel experience more stress-free for its guests. This move once again demonstrates our continued commitment to offer our guests with added value and an enhanced travel experience.” Dr Khalid Abdulwahab Al Balushi, Senior Manager, Call Centers, commented, “This Business solution will enable us to reach out to more passengers as it is one of the most popular messaging applications worldwide. The new service will go a long way towards enhancing the customer experience for today’s always-connected customers. Furthermore, the WhatsApp feature is in line with the Oman Air’s journey to digitalisation.”