Tag Archives: new sales office

As part of its continuous endeavour to provide the best services to its valued customers and to facilitate communication with them, Kuwait Airways has inaugurated its new Sales Office located at the Assima Mall. The office timings for client services are from Sunday to Thursday from 12:30 PM to 7:30 PM, and from 1:30 PM to 8:30 PM during Fridays and Saturdays, where the office is expected to provide services to more than 100 customers a day. The opening of this office will be followed by opening of the company’s Sales Offices in the Al Kout Mall.  The company will also be aiming to open a branch in the Jahra region soon. On the sidelines of the inauguration of the new office, Kuwait Airways organized the Customer Day initiative, which includes an initiative devised to closely identify the requirements of its customers, with the participation of the Executive Management and headed by Kuwait Airways’ Chief Executive Officer, Eng. Maen Razouqi. This initiative, which was recently organized by the company at the opening of the Sabah Al-Salem branch, mainly aims to provide a tangible and unique experience for decision-makers from the Executive Management, to work side by side with the employees of the company’s various departments, and will include receiving customers at the Assima branch, coinciding with the opening of the Sales Office. This will provide them with valuable experience to closely identify the needs of the largest customer base in Kuwait, follow up on their requests to evaluate their experience and strive towards reaching the best levels of service in accordance with the highest international standards. Kuwait Airways’ Chief Executive Officer, Eng. Maen Razouqi stated, “Kuwait Airways is pleased to …

As part of its continuous endeavor to provide the best services to its valued customers and to facilitate communication with them, Kuwait Airways inaugurated its new Sales Office at the Sabah Al Salem area. The office timings for client services are from 9 AM until 4:30 PM, through the week, except for Fridays and Saturdays. Moreover, the working hours will be extended in the coming period, where the office is expected to provide services to more than 100 customers a day. The opening of this office will be followed by opening of the company’s Sales Offices in the Assima Mall and the Al Kout Mall.  The company will also be aiming to open a branch in the Jahra region soon. Along with the inauguration of the new office, Kuwait Airways organized the Customer Day initiative, which includes an initiative devised to closely identify the requirements of its customers, with the participation of the Executive Management and headed by Kuwait Airways’ Chief Executive Officer, Eng. Maen Razouqi. This initiative, which the company has organized for the first time this year, mainly aims to provide a tangible and unique experience for decision-makers from the Executive Management, to work side by side with the employees of the company’s various departments, and will include receiving customers at the Sabah Al Salem branch, coinciding with the opening the Sales Office. This will provide them with valuable experience to closely identify the needs of the largest customer base in Kuwait, follow up on their requests to evaluate their experience and strive towards reaching the best levels of service in accordance with the highest international standards. Kuwait Airways’ Chief Executive Officer, Eng. Maen Razouqi stated, “Kuwait Airways …

Kuwait Airways announced the opening of its Sales Office in Alexandria, Egypt.  In a statement to the press, the company said that the opening of the office comes within the framework of the Blue Bird’s preparation for the 2023 summer season, with its plans to expand to new destinations, provide the best services to its customers, as well as meet their requirements, while offering convenient and comfortable facilities to them. In addition, the company stated that the Sales Office will provide several services, including issuing tickets and reservations for commercial travel to customers. The office will also provide the service of changing tickets, such as upgrading the travel classes on board, whether to Business Class, or First Class or Royal Class, as well as changing and cancelling reservation dates and receiving all inquiries, complaints and suggestions from customers and working to assist them. Moreover, the office gives priority to its clients with special needs and the elderly with a specially designated area for assisting and providing services to them as quickly as possible. The company concluded its statement by affirming its relentless commitment to providing the best services to its customers and completing their travel procedures with ease from the airport and enjoying the company’s services on board. The inauguration of the office was held under the auspices of the Ambassador of the State of Kuwait to the Arab Republic of Egypt, H.E. Ghanim Al-Ghanim, and in the presence of the Head of the Cultural Office in Alexandria, Dr. Khaled Al-Muhareb, the Managing Director of the Egyptian Kuwait Real Estate Development Company, Mr. Nawaf Al-Jurman, in addition to Kuwait Airways’ representative, the Director for Egypt and Lebanon, Mr. Abdulaziz Al-Dhafiri. …