Tag Archives: Middle East

Cozmo Travel clinched ‘Most Trusted Travel Partner in the Middle East’ Award at the sixth edition of the Arabian Travel Awards. Gallery of Legends 2016 and CEO of Cozmo Travel, Jamal Abdulnazar shares, “Participating in the Arabian Travel Awards year after year is truly an enriching experience, fostering industry connections and celebrating excellence in travel. Grateful for the recognition! Being recognized as Most Trusted Travel Partner is an immense honor. It’s a testament to our commitment to excellent travel services and a source of pride for our dedicated team. This award fuels our determination to elevate our standards and clients’ expectations even higher in 2024. The recognition inspires us to innovate and deliver unparalleled travel experiences. Thank you for the encouragement!”

Jazeera Airways introduced sustainable food service ware on all flights across its network of 64 destinations. By changing from plastic cutlery to 100% biodegradable spoons, forks, knives and napkins, Jazeera reduces 300 kilograms of plastic on its flights each month. The cutlery manufactured by Dubai based Palmade® is made from natural materials including leaves of the date palm trees. All of these materials are certified biodegradable and compostable. Earlier in the year, Jazeera also switched from plastic stirrers to wooden ones as a part of its sustainable practices. The airline is the first low cost carrier in the Middle East to switch from plastic to eco-friendly food service ware in-flight. Rohit Ramachandran, Chief Executive Officer, Jazeera Airways said “As a low cost carrier, we have to be cost conscious in our business, but we are also mindful of our ethical, social and environmental accountability. In the last few years, we have taken small steps towards sustainability and continue to stay focused on reducing or offsetting our carbon emissions. Changing to biodegradable service ware is another small initiative that we are hoping will contribute to a larger impact. Our ultimate goal is to achieve net-zero emissions by 2050.” In 2021, Jazeera Airways placed an order for 28 new A320neo and A321neo aircraft, an investment in the excess of US$3.4 billion. The A320neo aircraft provide an 18% reduction in fuel burn and CO2 emissions, and cut NOx emissions and noise pollution by 50% each. For customers, Jazeera runs CHOOOSE™, a carbon offset program providing them with the option to reduce their flight’s environmental footprint by choosing to contribute to climate projects. The airline has also invested in 2,000+ units of the new …

The Middle East reported the best results in January-July 2023, with arrivals 20% above pre-pandemic levels. The region continues to be the only to exceed 2019 levels so far. According to the latest data from UNWTO, arrival numbers reached 84% of pre-pandemic levels between January and July 2023with the Middle East, Europe and Africa lead the global sector’s rebound. Tourism demand continues to show remarkable resilience and sustained recovery, even in the face of economic and geopolitical challenges. The new issue of the UNWTO World Tourism Barometer tracks the sector’s recovery over the course of 2023 up to the end of July. The UNWTO Barometer shows: By the end of July, international tourist arrivals reached 84% of pre-pandemic levels. 700 million tourists travelled internationally between January and July 2023, 43% more than in the same months of 2022. July was the busiest month with 145 million international travellers recorded, about 20% of the seven-month total. UNWTO data once again shows how tourism is recovering strongly in every part of the world. But as our sector recovers, it also needs to adapt UNWTO Secretary-General Zurab Pololikashvili said: “UNWTO data once again shows how tourism is recovering strongly in every part of the world. But as our sector recovers, it also needs to adapt. The extreme weather events we have witnessed over recent months as well as the critical challenges of managing increasing tourism flows underline the need to build a more inclusive, sustainable and resilient sector and ensure recovery goes hand-in-hand with rethinking of our sector.” Results by Region All world regions enjoyed strong rates of tourism recovery over the first seven months of 2023, driven by demand for international travel from …

FlyArystan continues to expand its international network commencing operations between Astana and Dushanbe, the capital of Tajikistan in October and is also evaluating the launch of new services to destinations including Abu Dhabi (UAE), Oman and Saudi Arabia during the next stage of its network expansion. The carrier currently offers services from Kazakhstan to destinations in Azerbaijan, Georgia, Qatar, Kyrgyzstan, Turkey, China, UAE and Uzbekistan. “The launch of FlyArystan in May 2019 has proven to be a tremendous success for Air Astana Group in pioneering the rapid development of low-cost markets in Kazakhstan and Central Asia,” said Peter Foster, President and CEO of Air Astana Group. ”Dramatic growth in demand from a completely new segment of passengers in these markets is being followed by an exciting new phase of international network expansion, with the launch of services to cities in dynamic India and Central Asia markets, plus others in the Middle East on the horizon.”

Efficient air connectivity between the UAE and China witnessed over one million travellers from China in 2019. Post pandemic as the region awaits the return of Chinese travellers, “many Chinese now look for new destinations, they can include Egypt, Jordan, Saudi Arabia etc.” shared Prof. Dr. Wolfgang Georg Arlt, CEO China Outbound Tourism Research Institute and CEO Meaningful Tourism Center  with TBN at a recent interview. He further reiterated, “after three long years, China’s borders opened up again in early 2023. Business travellers and students started to go abroad immediately, leisure tourists had to renew their passports and in many cases are currently waiting for the processing of their visa application. Not more than half of the air routes from and to China have been re-established and air ticket prices are only slowly falling. As a result, in the first half of 2023, China’s outbound travel restarted slower than expected: Less than 25 million Chinese crossed the border, compared to 90 million in the first half of 2019.  Fortunately, all surveys and forward booking numbers show that the 100 million Chinese citizens affluent enough to travel long distance and the 200 million Chinese who can afford a trip within the region are eager and willing to spend their travel budgets as soon as it becomes possible again. In 2024 China will be again the No. 1 international tourism source market in the world. However, the needs and expectations as well as travel motivations and behaviour changed profoundly during the pandemic, with shopping, package tours and sightseeing losing out to activities, authentic experiences, local culture and gastronomy, special interest tours and the discovery of new destinations.”

Saudi Arabia (US$71.75) was the only other market to show a higher GOPPAR index over the previous month, at 102% of the 2022 comparable. Jordan’s GOPPAR level reached US$66.77 in May, showing a significant month-over-month increase (+34.1%). That level was 106% of what was seen in May 2022, but was down from the 369% index reported in April. Qatar reached a GOPPAR of US$37.95, down 20.9% year over year. The market, however, saw a month-over-month jump of 39.0% and was one of the only markets to show an improvement in the index (at 79% of May 2022 levels). Among key hotel markets in Middle East & Africa, Jordan and Qatar realized the only month-over-month  gross operating profit per available room (GOPPAR) improvements, according to STR’s May 2023 P&L data release. Key profitability metrics: TRevPAR – Total revenue per available room GOPPAR – Gross operating profit per available room EBITDA – Earnings before interest, income tax, depreciation, and amortization LPAR – Total labor costs per available room

Thailand’s leading B2B travel industry show, the Thailand Travel Mart Plus (TTM+) 2023, kicked off in Bangkok attended by key agents in the Middle East. Hon. Phiphat Ratchakitprakarn, Minister of Tourism and Sports, opened the event welcoming everyone. “It is indeed an honour and pleasure for me to meet everyone of you, who have travelled from around the world and entrepreneurs living in Thailand who have come to participate in the Thailand Travel Mart Plus 2023 in Bangkok today. After covid-19 pandemic, ‘shaping supply’ is what Thailand’s tourism has put in mind and has been increasingly concerned about. In other words, we realize that developing the quality of tourism products and services and most importantly experiences for the entire journey are key to meet the demand of quality travellers. Meanwhile, sustainability is playing a crucial role in improving the supply side. Thus, it has been addressed in our strategy that implements the “Bio-Circular-Green” economy concept to design travel experiences and deliver meaningful trips to travellers, as well as initiate and implement the sustainable tourism goals to set a frame work advocating sustainability in the environment, socio-economy, management, and culture for tourism related businesses in Thailand. In order to successfully drive Thailand towards sustainable tourism and being a quality destination, we cannot do it alone. However, we need support from you and the stakeholders in the tourism industry to make it happen.” Last year, Thailand received 96,389 travellers from the Kingdom of Saudi Arabia, 65,857 from the UAE, Kuwait came in next with 44,566 travellers followed by Oman with 26,745 travellers and Qatar with 23,170. Last month at the Arabian Travel Market, Yuthasak Supasorn – TAT Governor reiterated, that they expect …

SriLankan Airlines joined the Arabian Travel Mart (ATM) 2023 to boost tourism from the Middle East and North Africa. The region is an important source market for high-net worth tourists and SriLankan hopes to promote its flight services from the Middle East to Sri Lanka and beyond for leisure travel. Richard Nuttall, Chief Executive Officer Sri Lankan Airlines speaking with TravelTV Middle East highlighted the importance of the destination and the new campaign to attract hitherto unknown places in the destination. He further reiterated that currently SriLankan Airlines operates over 40 weekly flights to the Middle East spanning the key cities of Abu Dhabi and Dubai in the United Arab Emirates; Doha in Qatar; Dammam and Riyadh in Saudi Arabia; and Kuwait. The airline is now looking ahead to further strengthen its operations in the Middle East with the anticipated new aircraft deliveries to its fleet in the near future. SriLankan’s plans for the Middle East include an increase in the number of weekly flights to Abu Dhabi, Dubai and Doha and the relaunch of services to Jeddah, Saudi Arabia. He further stated, “There is a huge diaspora living in the Middle Eastern region and we want them to feel at home as soon as they board the flight, and for those tourists who will travel with us for the first time, we want them to feel the Sri Lankan hospitality as soon as they begin their journey onboard. For Middle Eastern customers seeking the thrill and vibrancy of Sri Lanka, SriLankan Airlines is arguably the best choice of travel due to the airline’s convenient and direct flight options between multiple cities across the Middle East and the island.” SriLankan …

More than 100 tourism representatives from Austria, Germany, Ireland, and Switzerland will gather in Dubai later this month at the Discover Europe Travel Summit with the aim of strengthening relationships and exploring new opportunities within the Middle East travel market. The two-day networking event will take place at 25Hours Hotel Dubai One Central from April 29-30, the weekend immediately prior to the start of the Arabian Travel Market (ATM), the region’s largest travel exhibition. Promising an ideal prelude to ATM, Discover Europe is held in partnership with the European Travel Commission and set to draw attendance of at least 110 GCC buyers specialising in the culture and luxury sectors of Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the UAE. Set to feature presentations from the four national tourism boards along with one-to-one meetings and networking events, the summit will bring together buyers and exhibitors holding just under 4,500 meetings. Miguel Gallego, Head of Marketing at the European Travel Commission, said: “As we prepare to kick off the Discover Europe Travel Summit in Dubai, we are thrilled to be a partner at an event that has been collaborating with GCC buyers to strengthen our existing relationships and explore new opportunities. Our goal is to foster long-lasting partnerships and promote Europe’s rich culture, history, and natural beauty to the discerning travellers of the GCC region. We believe that by working together, we can create innovative travel experiences that showcase the best of what Europe has to offer and pave the way for a bright future of travel industry growth and success.” Michael Tauschmann, Head of Markets Middle East & India at the Austrian National Tourist Office, concluded: “It is an absolute privilege …

Sustainability is becoming an increasingly important consideration within the Middle East’s luxury travel sector, especially in the UAE where 61% of residents say they are willing to pay a premium for more responsible, eco-friendly and sustainable tourism experiences. Trends and opportunities within the high-end travel segment will represent key focuses throughout the 30th edition of Arabian Travel Market (ATM), which will run from 1-4 May 2023 at Dubai World Trade Centre (DWTC). According to YouGov’s Global Travel & Tourism Whitepaper 2023: Luxury travel post-pandemic, one in 10 consumers has stayed in luxury eco-friendly accommodation during the past three years. This trend is especially prevalent among high-income travellers, whose sustainable luxury hotel stays have increased by 50% during the same period. The UAE topped global rankings in terms of the value placed on exploring, with almost two-thirds (58%) of respondents reporting that travel has become more important to them since the Covid-19 pandemic. In terms of luxury travel priorities, a quarter of those living in the Emirates are looking for great entertainment, whereas 19% place the biggest emphasis on premium-quality accommodation when booking trips. Danielle Curtis, Exhibition Director ME, Arabian Travel Market, said: “The Middle East has developed an unparalleled international reputation for luxury tourism, with consumers across the region placing a high value on bespoke, memorable and environmentally responsible experiences. This is especially pertinent given ATM 2023’s theme, ‘Working Towards Net Zero’. Industry leaders will be showcasing the innovative ways in which they are delivering luxury, sustainable travel experiences across the Gulf and beyond.” In addition to sustainable luxury travel, consumers’ appetite for authentic excursions is also on the rise within this segment. Over half (51%) of affluent tourists have …