Tag Archives: Middle East

Middle East government policy and its pivotal role in the growth of tourism and hospitality sectors globally fell under the spotlight on the second day of The Hotel Show, the undisputed flagship event for the Middle East’s hospitality industry. Speaking during the opening session of the Hospitality Leadership and F&B Forum, Nadeem Zaman, Group Chief Strategy Officer at Rua Al Madinah Holding in Saudi Arabia, explained his company, which is PIF-owned, has a mandate to build 47,000 keys over the next 10 years. The Kingdom as a whole expects to add around a quarter of a million keys by 2030, while the objective is for international tourism to triple from around 26 million to 75 million within that same period. Such goals are impossible without intricate collaboration between government and developers, be it in terms of legislation, policy, or even societal development in general. “It’s all about understanding how we can align interests to make this a win-win situation for everyone,” said Zaman, whose company is partnering with local universities and vocational training hubs to help Saudi citizens earn qualifications and enter the hospitality industry. “Hilton, who we’ve also signed with, have as of today 55 per cent of their workforce Saudi nationals and the first female GM of Hilton was put into Makkah. Imagine that, even five years ago, that was never something that anyone could even contemplate, so it’s about keeping an open mind.” Later in the afternoon, the subject of government policy was raised again during a session on sustainability in hospitality. Highlighting last year’s COP 28 summit and the UAE Government’s engagement, John Timson, Accor’s Vice President for Sustainability and Safety – Premium across the Middle East, …

According to IATA’s outlook report, the Middle East benefits from the strength of both the region’s economies and its global hubs. The United Arab Emirates continues to benefit from its attractiveness to both leisure and business travellers.  Meanwhile, Saudi Arabia’s massive investments in infrastructure and tourism are delivering robust growth in passenger and cargo volumes. Although airlines continue to add capacity, yields remain healthy and the demand for travel remains buoyant and looks set to continue apace. Geopolitical risks are the main threat, especially to the Levant carriers. The Gulf carriers are relatively less impacted unless tensions between Iran and Israel escalate.   2023 Net Profit (e) (margin) (per passenger) 2024 Net Profit (f) (margin) (per passenger) 2024 Demand (RPK) 2024 Capacity (ASK) $3.1 billion (4.9%) ($12.70) $3.8 billion (5.3%) ($15.20) +9.3% +10.8%

According to IATA’s latest April research data, Middle Eastern airlines saw a 14.2% year-on-year increase in demand with capacity increased 9.9% year-on-year and the load factor increased +3.0ppt to 79.3% compared to April 2023. Total demand, measured in revenue passenger kilometers (RPKs), was up 11.0% compared to April 2023. Total capacity, measured in available seat kilometers (ASK), was up 9.6% year-on-year. The April load factor was 82.4% (+1.0ppt compared to April 2023). International demand rose 15.8% compared to April 2023; capacity was up 14.8% year-on-year and the load factor improved to 82.2% (+0.7ppt on April 2023). Domestic demand rose 4.0% compared to April 2023; capacity was up 2.1% year-on-year and the load factor was 82.6% (+1.5ppt compared to April 2023). “Passenger demand has been growing for 36 consecutive months. As we enter the peak northern summer travel season, there is every reason to feel optimistic for a strong summer with airlines offering a wide range of travel options. 97% of passengers asked in our recent survey said they were satisfied with their last flight. Every part of the travel value chain needs to be focused on maintaining that,” said Willie Walsh, IATA’s Director General. The IATA Passenger Survey also revealed 88% agreement that ’air travel makes my life better’. “That’s an important motivation as our members gather for the IATA Annual General Meeting and World Air Transport Summit in Dubai next week. This strong endorsement of the power of air connectivity to transform lives and boost economies brings with it a challenge that will also be on the minds of all attending. It is critically important that we achieve net zero carbon emissions by 2050 so that people can continue to …

Forward ticket data for July and August 2024 indicates that European travellers are increasingly choosing to venture further afield to explore Dubai with a 11 per cent increase compared to the same time in 2023. Highlighted by forwardKeys, Outbound travel from Europe is displaying clear trends, with year-on-year growth in long-haul travel to a diverse range of Asian markets.

Resorts World Cruises announced that it will be expanding its footprint to the Arabian Gulf and Gulf of Oman with the Resorts World One for a 6-month homeport deployment in Dubai, UAE. Starting from 18 October 2024, the Resorts World One will homeport and depart from Dubai to offer a 2 Night Sir Bani Yas Weekend Cruise with departures on Fridays; a 3 Night Oman Cruise to Khasab and Muscat departing on Sundays; and a 2 Night Doha Cruise departing on Wednesdays. Guests will have the flexible option to combine two or all three of the itineraries to increase the cruise length to a 4, 5 or 7 Night Cruise. Resorts World One will also add Doha as a homeport during the Qatar school holidays from 24 October to 2 November 2024. During this period, vacationers will have the additional convenience to embark from Doha to enjoy two 2 Night Dubai Cruises (24 and 31 October departures) and two 5 Night Dubai–Khasab-Muscat Cruises (26 October & 2 November departures). “We are excited to introduce the Resorts World Cruises brand to the Arabian Gulf with the Resorts World One cruise ship. As an international cruise line that is homegrown in Asia, we have decades of valuable experience in the cruise and hospitality sector, especially in catering to the needs of different ethnic and religious markets,” said Mr. Michael Goh, President of Resorts World Cruises. “Both cities Dubai and Doha are key international gateways to the Middle East and with the support of the respective local governments, authorities and travel partners, we look forward to further developing cruises to the Arabian Gulf and Gulf of Oman,” he added. Resorts World Cruises operates …

It was revealed by the latest research from Huawei’s Petal Ads platform that the number of outbound Chinese tourists visiting the Middle East increased by 54% with Egypt, UAE and Saudi Arabia as the top destinations. Sukhpreet Singh Ghataura, Director of Ecosystem Development at MEAI Huawei shared, “Between Q1 2023 and Q1 2024 the number of outbound Chinese tourists visiting the Middle East increased by 54%, with the UAE, Egypt and Saudi Arabia being the top destinations in the region for Chinese travellers. In 2023, China accounted for 10% of global travel, with a collective spending of approximately US $265 billion. The primary driver for China’s outbound tourists is the cultural experiences they can enjoy in foreign destinations.” He added: “In terms of when they travel, notable seasons are the May Day holiday, China National Day and the Spring Festival.” According to Huawei’s research, 66% of people travelling to the Middle East are looking to engage in cultural experiences, and the majority of outbound Chinese tourists are motivated by factors such as luxury offerings and sporting attractions. The research also identified a significant spike in the senior middle-class segment who prefer quality travel and have access to a higher disposable income. Parulis Cook commented: “In terms of the consumer research that Dragon Trail International has conducted, we can see major growth this year in terms of consumer confidence and intention to travel. In 2023, 30% of Chinese travellers said they would not leave China to travel, this figure is now down to 10%. Of the travellers that we surveyed this year, 5% had already travelled, and 18% had booked travel – of this, 94% had booked travel to more than …

South African tourism board conducted a specialised training for 50 top agents in the UAE by Neliswa Nkani, Hub Head – MEISEA, South African Tourism. She reiterated that Middle East is an important market for South African tourism as it has many offerings which can be enjoyed by the clientele in the Middle East. This training enabled the agents to find out some of the hidden gems in the nation and the fact that connectivity play a pivotal role with all the major Middle East carriers such as Emirates, Qatar Airways bringing in the numbers from the region. She reiterated that there are many DMCs in South Africa which offer unique experiences which caters to this market and requested the agents to connect with them so that it is possible to further grow numbers from the region. She further reiterated that there is MICE and incentive travel which is also a new trend coming up in the nation. Agents asked about the various challengers which can be addressed by the tourism board.

According to flight tickets issued as of 13th February, total international travel from China in Q1 2024 is predicted to experience a 31% decline compared to 2019 levels, although showing a 7-percentage point increase from Q3 2023. The picture varies by region: travel to Africa and the Middle East sees only a 5% decrease compared to 2019, while travel to Europe remains 26% below 2019 levels. The APAC region shows a 31% decline, while recovery in the Americas remains slow, with a 50% decline. During the Chinese New Year period, Chinese outbound travel lags behind 2019 levels by 32%. Southeast Asia and Northeast Asia represent the largest shares at 28% and 40% respectively. However, the Middle East emerges as the standout performer, having already recovered to 2019 levels. This recovery is particularly notable in Cairo, which shows a 7% increase, establishing itself as a burgeoning destination for Chinese travellers.

His Excellency Khalifa Al Zaffin, Executive Chairman of Dubai Aviation City Corporation and Dubai South, today opened MRO Middle East and Aircraft Interiors Middle East (AIME) 2024. Running until 6th March, the co-located events are welcoming leaders from across the global aviation supply chain at a time where the industry is on a strong upwards trajectory, particularly in the Middle East. According to Airbus’ latest Global Services Forecast, the region’s commercial aircraft services market will more than double in value by 2042, growing from $12 billion to $28 billion and registering a 4.4% average annual growth, surpassing the global average growth of 3.6%. Set to contribute to this growth, the show has seen a 20% increase in footfall, and more than 240 exhibitors and 120 airlines have gathered to explore new avenues of collaboration, commercial opportunities and showcase industry-leading products and services. Key announcements and signings during the first day of MRO Middle East and AIME included Joramco announcing a new maintenance agreement with TUI, and HAECO announcing the induction of Emirates’ first Airbus A380 aircraft at its airframe facility in Xiamen, marking a new base maintenance contract between the two entities. The Go Live! Theater welcomed a host of global experts for sessions on key industry themes. The ‘Capacity Issues on the Horizon?’ panel discussed fleet expansion plans, collaboration and what MROs, OEMs and other suppliers must do to ensure they have enough bandwidth to sustain the new fleet size in the region. During the session, Justin ODonnell, Director Technical Operations at Riyadh Air, said: The transient nature of seasonal passenger traffic influences airlines to behave in ways that create a surge in MROs, especially during the winter period, …

Seed Group has taken a significant step towards revolutionising the travel industry in the Middle East and North Africa (MENA) region through its strategic partnership with Seoul-based hospitality tech startup ONDA. With a strong presence in South Korea, Thailand, and Taiwan, ONDA is transforming the labor-intensive hospitality industry with digital and data. ONDA supports the continuous growth of the hospitality industry, providing both digital transformation solutions and B2B platforms that enable properties around the world to increase their online sales and operational efficiency. Hisham Al Gurg, CEO of Seed Group, expressed his excitement about this partnership, saying, “We are delighted to collaborate with ONDA, a forward-thinking hospitality technology company with an impressive track record. Seed Group is committed to identifying and partnering with innovative companies that can bring positive changes to the Middle East market. ONDA’s expertise and technology will undoubtedly redefine the landscape of the MENA travel industry, enhancing the guest experience and operational efficiency for accommodations across the region.” “We are incredibly enthusiastic about our partnership with Seed Group, a pivotal advancement in ONDA’s global journey. This venture not only symbolises a significant opportunity for us to showcase our leading-edge hospitality technology but also marks the beginning of providing our innovative solutions to newly launching hotels in the MENA region. We are confident that this collaboration will redefine the hospitality landscape, underscoring ONDA’s commitment as a key driver behind the industry’s technological evolution.” Established in 2016, ONDA embarked on its journey as a B2B hospitality tech startup. ONDA now distributes 700,000 properties from vacation rentals to luxury hotels and resorts across 60 online channels globally. ONDA also drives digital transformation in the hospitality industry, providing operational solutions to …