Tag Archives: Global Village

Global Village concludes Season 26 with 7.8 million guests

Global Village concluded Season 26 on May 7, 2022, welcoming a record-breaking 7.8 million guests to the heart of wonder since its opening on October 26, 2021. Global Village has evolved into a top destination for exceptional multicultural and entertainment offerings that raise the bar for regional and global guest experiences. As the UAE became one of the most sought-after destinations with millions of tourists arriving to visit Expo 2020 Dubai, Global Village’s action-packed season brought together an exciting line-up of shows, festivals, events and live concerts. Due to popular demand, the park extended Season 26, allowing guests to enjoy Eid Al Fitr festivities for the first time in its history. The longest season ever, Global Village was open for 194 days, four days more than its previous record. Bader Anwahi, Chief Executive Officer at Global Village, said: “Global Village has been a unique cultural destination for guests from across the globe for more than two decades; we are proud to contribute to cementing Dubai as a global hub for entertainment and tourism. Anwahi added: “We also strive to contribute to the economy by supporting local entrepreneurs and attracting international businesses to Dubai. This year, 60% of our partners were new to Global Village, which keeps our offering fresh and our guests coming back season after season. The improvements we made and our focus on guest experience led to over 90% of guests declaring their intent to revisit this season. We also continue to make progress with our digital transformation plans using advanced data analytics, behind-the-scenes IoT and AI technologies to better understand our guests, strengthen our infrastructure and improve efficiencies.” Digital Transformations Aligning with the Global Village’s commitment to …

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Global Village launches exclusive VIP Guided tours for travel trade partners

Global Village announced the launch of new VIP packages for clients of travel trade partners. Highly popular amongst international guests for its immersive attractions, incredible cuisines and unforgettable entertainment, the park is among the top 4 entertainment destinations globally in terms of average daily foot fall – playing host to 90 million happy guests since it first opened. Season 26 was a record season with 7.8 million guests coming through the gates in just over 6 months. Four bespoke packages, “Global Village Premium”, “Emirati Discovery”, “Culinary Trails” and “GV Fully Loaded”, are designed specifically for international tourists. Complete with VIP access, the packages take the Global Village experience to the next level with benefits including welcome drinks on arrival, skip-the-line access, personal tour guides and exclusive experiences. Jaki Ellenby, Executive Director of Marketing at Global Village, said: “We work closely with our travel trade partners to design the right product. The VIP guided tours are another step in ensuring that our partners have the right options for their client base. We have also implemented a fully digitised contracting process and this year launched a brand new Travel Trade portal to ensure that partnering with Global Village is a seamless and efficient journey. This season we saw an incredible 595% increase in travel trade sales from 2021, and 200% from 2020. We are proud to support Dubai’s vision of becoming the world’s most visited city and are grateful to our partners for assisting us in our efforts to broaden Global Village’s international footprint. Travel Trade can access all Global Village products, from tickets and dining vouchers to world-class attractions like Ripley’s Believe It Or Not!® and Carnaval fun fair, on the …

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Global Village launches travel trade portal with exclusive photography competition for travel partners

Global Village, the UAE and wider region’s leading multicultural family destination for culture, shopping, and entertainment has announced the launch of a fully digitized, one-stop portal for its travel trade partners through an exciting photography competition with prizes worth AED 40,000 up for grabs. From tickets to world-class attractions like Ripley’s Believe It Or Not!®, Carnaval fun fair and Harbour Force Stunt Show to dining and shopping opportunities, the new travel trade portal has everything needed to tailor the perfect package. With the latest and most up to date information available, it is easy to enhance an exisiting tour or simply introduce the multi-cultural destination to a new itinerary. Jaki Ellenby, Executive Director, Marketing & Events, Global Village, said: “We, at Global Village, are committed to providing enhanced services to our travel trade partners and keeping them up to date on the latest happenings. Our easy-to-navigate, user-friendly portal acts as an enhanced informational hub with customised resources and essential tools where partners can easily book tickets and avail exclusive offers to simplify the travel planning and promotion process. We very much look forward to welcoming all of our partners on board and to working together to make this a great success.” With a click of a button, the easy-to-use platform allows partners to download materials, including images, videos, brochures and offers. It is anticipated that portal will play a pivotal role in building relationships with tour operators, travel agents, and companies thereby allowing them to deliver a more superior, personalized services to their clients whilst raising awareness of Global Village as a top family destination. Register for a chance to win big! To celebrate the launch of the dedicated portal …

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Global Village welcomes 120 Concierges for a meeting of the prestigious Hotel Concierge Association Les Clefs d’Or

Global Village hosted Les Clefs d’Or, the professional association of hotel concierges with 120 hotel concierges from the most prestigious Concierge association in the world participated in an event. After their meeting, the guests dined at the Nowruz Persian Restaurant, which is one among the several famed world cuisines at Global Village. The group were later free to explore Carnaval, the Pavilions and many other attractions at the renowned open-air park, including Harbour Force – the first water stunt show in the region and then enjoyed the rest of the exciting Global Village offerings. Jaki Ellenby, Executive Director Marketing at Global Village said: “Les Clef d’Or members are the gold standard for hotel concierges. They are important destination advocates who play a key role in driving tourism growth and promoting the UAE as a global destination. We are honoured to have been able to welcome the top hotel concierges in the country to Global Village for the first time in our history. This opportunity is a sign of Global Village’s growing repute amongst tourists and the strengthening of our relationships with hotels across the country.” Abey Sam, UICH Zone Director Arabian & Western Asia and National President of Les Clefs d’Or UAE said, “We are proud to have our first monthly meeting hosted by Global Village where people from all over the globe meet in Dubai to share their cultures.” Les Clefs d’Or (translated as The Golden Keys) is a professional association of hotel concierges with approximately 4,000 members working in over 80 countries and 530 destinations across the world. Easily identified by the golden cross keys on their lapels, the members are an elite fraternity, globally connected, committed to …

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Global Village makes history by breaking 25th Guinness World Records

Global Village concluded its Silver Jubilee Season in spectacular fashion, having set out in October with the aim of breaking 25 Guinness World Records to honour the milestone anniversary, this vision became a reality as the 25th title was claimed in style. Global Village’s attempt to break the “Highest altitude skydiving fireworks display” was successful, adding the finishing touch to a memorable Season. Jaki Ellenby, Executive Director marketing, Global Village said: “It seems like just yesterday that we took the decision to attempt 25 records in just 6 months as part of our 25th anniversary celebrations. It has been an incredible journey… not always easy, but always exciting and our team rose to the challenge with passion and resilience. We have worked with some truly amazing organisations and individuals to accomplish this feat including the largest rock band on earth, Rockin’1000, Emirates, Jumeirah, ARN, SkyDive Dubai, Miraj Entertainment and we are especially grateful for the support of all our commercial partners, exhibitors and their teams.” Shaddy Gaad, Senior Marketing Manager – Guinness World Records MENA said, “Driven by the passion to create newsworthy and shareable content, Global Village created one of the biggest marketing campaigns this season to celebrate its Silver Jubilee. It is an incredible milestone to be the first brand in the MENA region to break 25 world records, many of which were dedicated to good causes including donation campaigns, online pledges, and distributing food packages to charities. Congratulations to Global Village on reaching this remarkable achievement, you are Officially Amazing.”

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Etihad Airways and Global Village launches unique travel campaign

Global Village has revealed that the recently launched Etihad Baggage Claim Challenge has been welcomed with a positive reception by enthusiastic guests. The park partnered with Etihad Airways to provide guests with a unique opportunity to travel the world. Since its launch on Sunday, April 4th, the unique promotion has captured the imagination of those visiting the destination, with hundreds of participants entering daily for the chance to win. As the latest Silver Jubilee Season activation, the Global Village guest that guesses the 5-digit combination code of the large locked travel trunk located in the Park will receive one million Etihad Guest Miles, AED 25,000 cash for their travels, and AED 25,000 to shop at Global Village as they prepare for the trip of a lifetime. Every few days, a number is being released until a winner cracks the code, and these are being published on various channels including the Etihad Guest website (www.EtihadGuest.com) and mobile app, Arabian Radio Network stations, and Global Village Instagram channel and mobile app. Two of the five numbers have already been revealed and with more digits set to be published soon, guests are urged to follow Global Village social media platforms and download the app to increase their chances of winning.  This exciting activation is part of the Ramadan Nights program where guests can enjoy time with friends and family every evening from 6pm until 2am.

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Dubai Retail tourism revives with Diwali

Dubai’s celebrations for Diwali, the Indian ‘Festival of Lights’, will spark citywide festivities for residents and visitors of all nationalities to enjoy with spectacular shows, amazing gold and jewellery promotions, diverse retail offers, and much more. A major highlight on Dubai’s annual calendar of events, each Diwali, the city’s diverse neighbourhoods, shopping malls and landmarks are illuminated in a wonderful display of colour, lights and revelry. Organised by Dubai Festivals and Retail Establishment (DFRE), this year’s Diwali brings together the different communities that call Dubai home and who help make the city such an exciting place to live all year round. Ahmed Al Khaja, CEO of Dubai Festivals and Retail Establishment (DFRE) said: “Dubai’s traditional Diwali celebrations really capture the fun, family focused and cosmopolitan charm of the city. With so many great promotions, activations and shows this year, Diwali is the perfect event to start the festive season and showcase Dubai’s well-earned and famous status as the premier family and retail destination for all residents and tourists from all over the world.” Celebrate the Festival of Lights at Global Village with the UAE’s best representation of Indian traditions, culture and food at the landmark attraction’s India Pavilion. Residents and tourists can shop for unique items and special gifts from more than 240 stalls selling the finest Indian handicrafts and artifacts, while also enjoying spectacular cultural shows at the pavilion’s main stage. Families and friends can indulge in delicious Indian flavours at a wide range of restaurants and kiosks as well as vendors selling street food favourites.

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Global Village breaks Guinness World Records as they celebrate 25th jubilee

Global Village broke a new Guinness World Records title for the Most videos in a music medley video during last night’s Global Gig, the biggest virtual rock concert in history – and aims to break 24 more to honour the Silver Jubilee anniversary. Rockin’1000, the largest rock band on earth, brought musicians together from the region and around the world to celebrate the Global Village Silver Jubilee season. Audiences from across the globe, watching live on Global Village’s YouTube channel, joined guests in attendance for this incredible musical spectacular. In an evening full of surprises, pop group phenomenon Now United wowed Global Village Guests with a live performance of Come Together. 12 members of this talented group have flown in from 12 different countries and performed with their newest member, Nour, from Lebanon. This exciting surprise addition to the evening, underlines the Dubai ‘open for business’ message. Jaki Ellenby, Executive Director of Marketing and Events, Global Village said, “This is only the beginning for us as we embark on a 25-week journey to break 25 records. This year we promised surprises and bringing together guests and partners to break barriers is just one of the ways we are celebrating this milestone season. Our historic opening concert captivated fans from around the world and united people and cultures through music in the spirit of social inclusion.” “It was our pleasure to perform together with our members from around the world and we are grateful for this opportunity to be part of the Global Village Silver Jubilee celebrations,” said Fabio Zaffagnini, Founder and General Manager, Rockin’1000. “The experience is one that we will never forget and Global Village will always hold a …

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Global Village to open 25th Season on October 25

Global Village has announced their health and safety measures for Season 25. Customer safety and comfort have always been of utmost importance for Global Village and this year is no different. Through close consultation and alignment with leading international and local authorities, Global Village is confident of a successful Season 25 ahead operating under “new normal” standards starting October 25, with enhanced hygiene and protection measures in place throughout. Ali AlSuwaidi, Chief Operating Officer, Global Village, said, “We became the first theme park in the world to win the “Sword of Honour” accreditation for safety management excellence from the British Safety Council and continue to work to standards developed alongside international bodies such as the International Association of Amusement Parks and Attractions (IAAPA). At Global Village, the comfort and wellbeing of our guests drives our operational decisions. We are pleased with our preparations for 25th October as they near completion and we look forward to welcoming our guests for our Silver Jubilee season.” With customer experience at the core of Global Village’s continued success, senior leadership are looking at the enhanced measures as an opportunity to improve guest experience at all touchpoints in a lasting way. A brand new website and mobile application are planned for an October 25th launch to ensure guests can quickly and easily purchase tickets, pay for parking and top-up the Wonder Pass for contactless entry to Carnaval Rides and other attractions and shows. Smart vending machines are now an easy way to collect Wonder Passes purchased online. In addition Global Village will soon be announcing a bespoke cashless payment solution for purchases across all retail, food and beverage outlets.

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Global Village Silver Jubilee opens on October 25, 2020

Global Village announced the opening date for Season 25 as Sunday October 25, 2020. This Silver Jubilee Season promises to be a season like no other. In addition to the much-loved dining, shopping, entertainment and attractions on offer, including the ever-popular Ripley’s Believe It Or Not! museum attraction, Global Village promises enhancements in guest experience and some surprises that will unfold as part of the Silver Jubilee celebrations. Bader Anwahi, Chief Executive Officer, Global Village, said, “We feel that this is an important message for the country and the region. Over the years we have become a mainstay for family entertainment across the region, and we are proud to be able to play an important role in driving the ‘open for business’ message.” “Business excellence is at the core of our business” continued Anwahi “We are setting the standard in many areas including health and safety. Our team is working tirelessly to ensure that our guests return to Global Village with confidence. Whether it’s by using state of the art technology for wayfinding and contactless payment or by adapting our entertainment offerings, we are breaking new ground across all our verticals for the comfort and happiness of our guests.” The season will run for 25 weeks this year, which means Global Village visitors will, for the first time in many years, be able to experience Ramadan at the park. This provides a great opportunity for people to enjoy the many cuisines of the world for Iftar and take full advantage of Ramadan shopping. Families will also be delighted to learn that opening hours on Saturday have changed to give younger children plenty of time to enjoy the park before bedtime. …

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