Tag Archives: Emirates

Emirates landed in Bali for the first time since the suspension of flights in 2020 due to the pandemic. Emirates flight EK398 landed in Denpasar International Airport (DPS) at 22:20 hrs on 1 May, and was welcomed by a spectacular water cannon salute to inaugurate the airline’s return. The operating cabin crew of the flight and the passengers were welcomed at the airport with the traditional joged bumbung dance performance, which reflected Bali’s unique culture and rich heritage, followed by a cake cutting ceremony in attendance of representatives from DPS Airport. The resumption of Emirates’ services to Bali, comes with the easing of international travel restrictions, and ramping up of global operations. Emirates flight EK398 departs Dubai at 09:10 hrs, landing in Bali at 21:29 hrs. The return flight EK399 departs Bali at 00:05 hrs, arriving Dubai at 05:00 hrs. The airline is currently operating five-weekly services, and will scale up its operations to the island with a daily service starting from 1 July 2022. Tickets can be booked on emirates.com, the Emirates App, Emirates sales offices, via travel agents as well as online travel agents. Emirates continues to invest in the comfort and safety of its customers both on air and on ground. The airline has implemented a comprehensive set of measures throughout all to provide its passengers with the highest safety standards at every step of the journey. Customers travelling from Dubai can also take advantage of the contactless biometric path at Dubai International for a quicker journey at the airport with minimum to no human interaction.

With Eid Al Fitr approaching and more travellers planning to take to the skies, Emirates is responding by offering more flights across seven cities in the GCC and Middle East. The airline is stepping up its schedule by adding 23 flights and layering on additional seats with the deployment of both A380s and Boeing 777s between 28 April and 8 May to the four cities it serves in KSA, as well as to Kuwait, Beirut, and Amman. In the Kingdom of Saudi Arabia, Emirates will be layering on two additional flights on 2nd and 8th  May to serve demand in and out of Riyadh. In Jeddah, the airline will add five flights served by its Boeing 777, and will be upgrading one of its existing flights to an A380, to become an all A380 operation. Medina will also be served with four additional flights during this time, and travelers from Dammam will also have the option of one extra flight on 28 April as they start their holidays. This year, Emirates customers in KSA will be venturing to Dubai for their Eid Al Fitr celebrations, in addition to the Maldives, Paris, Bangkok, Mauritius, Manila and Los Angeles in the US. Popular destinations for Kuwaiti travelers this year include Dubai, the Maldives, Manila, Bangkok, London, Mauritius and Paris and Emirates will be operating eight additional flights served by its Boeing 777 during Eid. Emirates will be layering on three flights served by its Boeing 777s to the airline’s existing Beirut schedule to accommodate for more travelers as they head home to visit friends and relatives. Amman flights served by the Boeing 777 will also be upgraded with higher seat capacities. Travellers …

In response to growing passenger demand for air travel, Emirates will double its flights between Algiers and Dubai from two to four weekly, starting 1 May 2022. The service currently between Algiers and Dubai will no longer be linked with Tunis, offering more flexibility and convenience to travel to Dubai and onwards to Emirates’ extensive network of more than 130 destinations. Emirates is also the only airline serving Algeria with private, enclosed First Class cabins, offering premium customers an enriched experience across every touchpoint of the journey. Emirates will utilise its Boeing 777-300ER aircraft between Algiers and Dubai, and the new flights will operate on Saturdays and Sundays, in addition to the current Tuesday and Thursday services. Flight EK758 departs Algiers at 15:45hrs, arriving in Dubai at 01:05hrs the next day. EK757 departs Dubai at 08:45hrs, arriving in Algiers at 12:55hrs. Omar Alhemeiri – Manager Algeria commented on the boost of services: “We have seen a marked increase in passenger demand to and from Algiers, especially to Dubai and onwards to other destinations that are gradually opening or easing their restrictions across our network.  We hope that by increasing our frequency into Algeria, we are able to support traffic flows in and out of the country as it continues its post-pandemic economic recovery, and it is also a testament to our commitment to Algeria. We have been operating flights for almost 10 years, connecting Algerians to the world and offering a world-class experience onboard, whilst prioritising the health and safety of our customers. We look forward to boosting our services further in the future to provide better travel options for our customers as they take to the skies again.” Since …

Emirates will soon launch NFTs and exciting experiences in the metaverse for its customers and employees.  The airline, which has earned a reputation for its innovative products and customer-centric services, today unveiled its plans to build signature brand experiences in the metaverse, alongside both collectible and utility-based NFTs. The first projects are already underway, with launch anticipated in the coming months. Emirates also announced that its Emirates Pavilion at the Expo 2020 site will be repurposed into a centre for innovation, bringing talent from all over the globe to bring to life the airline’s future-focused projects including those relating to the metaverse, NFTs and Web3. HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates airline and Group said: “Dubai and the UAE are blazing the way in the digital economy, having a clear vision supported by practical policies and regulatory frameworks in areas such as virtual assets, artificial intelligence, and data protection. “Emirates has always embraced advanced technologies to improve our business processes, enhance our customer offering, and enrich our employees’ skills and experiences. We are excited about the opportunities in the digital space of the future and are committing a significant investment in financial and resourcing terms, to develop products and services using advanced technologies that will deliver on revenue, brand experience, and business efficiencies. “It is fitting that our future-themed Emirates Pavilion at Expo is being repurposed as a hub to develop cutting-edge future experiences aligned with the UAE’s vision for the digital economy.” Emirates continues to engage with industry partners on its Web3 strategy, and recruit talent for its pipeline projects. No stranger to delivering experiences and engaging with customers in the digital world, …

Emirates will be operating twice daily flights on its flagship A380 aircraft to Mauritius from 1 July 2022 to meet the increase in demand for travel to the island nation. Emirates currently operates daily flights to Mauritius . In line with rising demand, the airline will be scaling up operations from daily to nine weekly flights between 09 April 2022 and the end of June 2022 and then moving up to double daily flights from July 2022. Emirates’ second daily flight will provide an important boost to tourism to the Indian Ocean destination which has now relaxed entry restrictions for travellers. The additional flight will also provide more choice in flight timings and seamless connectivity to customers from markets across Europe, Americas and the Middle East looking to travel to Mauritius to enjoy its sandy beaches, crystal clear waters and lush natural landscapes. The Emirates A380 experience remains a customer favourite offering 14 First Class suites, 76 lie-flat seats in Business Class and 426 ergonomically designed seats in Economy Class. Customers travelling to and from Mauritius can once again look forward to enjoying the aircraft’s spacious and comfortable cabins and the unmissable signature products and services, including the iconic A380 Onboard Lounge and Shower Spa. Guests in all classes can enjoy regionally inspired cuisine designed by award winning chefs and non-stop entertainment on their flights with ice, Emirates’ award winning inflight entertainment system featuring a catalogue of over 4,500 channels featuring movies, music, TV shows, podcasts, audiobooks, games and more. Customers can make their bookings to travel to Mauritius on emirates.com, the Emirates App or via local Emirates sales offices or through travel agents. Emirates is committed to Mauritius and …

Emirates is streamlining check-in formalities for its customers in Ajman and the Northern Emirates with the introduction of a new check-in facility in collaboration with the Ajman Transport Authority. The new facility, located in the Ajman Central Bus Terminal,  is the first remote check-in facility outside of Dubai and is another way the airline is helping customers reap the benefits of simple and quick check-in closer to home, reducing queues and improving their overall experience across the first touchpoints of their travel journey. From 1st March, customers can easily and efficiently check-in, verify Covid-19 related medical records for their destination, receive their boarding passes and board one of the convenient Ajman Transport Authority buses to Terminal 3 at Dubai International Airport.  Once customers arrive at Terminal 3 and disembark, they can drop of their bags in a dedicated baggage area and proceed directly to immigration and security—ensuring a smoother ground journey through the airport by bypassing the check-in counter at Dubai International. Plans are underway to integrate baggage check-in at the new Ajman facility in the coming weeks. Open 24 hours a day,  the Emirates check-in facility in Ajman will have four counters and two self-service kiosks for a contactless start to the journey, allowing check-in, boarding pass collection, choosing or changing seats on board, and updating passport and Skywards information. Bus trips from the facility to Terminal 3 will run in parallel with Emirates’ peak operational periods, which include early and late morning scheduled flights as well the late night departures. Mohammed Mattar, Divisional Senior Vice President Emirates Airport Services said: “We are committed to continually enhancing every aspect of the on-ground experience for our customers and creating a …

Emirates has signed a new agreement with Amadeus, extending their partnership to offer the travel trade community more flexibility, choice, and future capabilities. From 1 February 2022, all trade partners on Amadeus will be able to access Emirates’ content free of surcharge. The new agreement will also see Emirates’ NDC (new distribution capability) content integrated into the Amadeus Travel Platform, with NDC content being made available to travel sellers over the course of 2022. Adnan Kazim, Emirates’ Chief Commercial Officer said: “We are pleased to refresh our partnership with Amadeus. This is another step forward in our goal to empower our trade partners in delivering even better customer experiences. In today’s environment, and particularly as the industry rebuilds post pandemic, everyone in the travel services chain will benefit from flexible models of engagement, multiple means to access to dynamic rich content, and the ability to offer differentiated products and services.” Decius Valmorbida, President, Travel, Amadeus, said, “This renewal is another major milestone in our distribution strategy and our ongoing retailing journey. With this new agreement with Emirates, we start 2022 building on the momentum made over the years to support modern retailing and once more demonstrating our commitment to continue offering through the Amadeus Travel Platform more travel content globally and at scale.” Catering to a dynamic marketplace, Emirates aims to provide its trade partners with a choice of connection options and differentiated products and benefits across channels, including via its own NDC-enabled direct connect platform, Emirates Gateway.

Emirates has signed a Memorandum of Understanding (MoU) with the Ministry of Foreign Affairs and Public Service of The Bahamas to explore joint initiatives to promote tourism to the island nation. The Memorandum of Understanding was signed by HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive and The Hon Frederick A Mitchell MP, Minister of Foreign Affairs and Public Service, The Bahamas at the Emirates Group Headquarters. Also present at the meeting were Adnan Kazim, Emirates’ Chief Commercial Officer; Salem Obaidalla, Emirates’ Senior VP Commercial Operations for the Americas; and HE Tony Joudi, Ambassador of The Bahamas to the UAE. HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive said: “Across the world, Emirates plays a key role in boosting tourism to various destinations by providing travellers with reliable, convenient and comfortable flight options for travel. We are delighted to work with The Bahamas to strengthen transport links and to support the country to welcome tourists from around the world. We look forward to a long and fruitful partnership.” The Hon Frederick A Mitchell MP, Minister of Foreign Affairs and Public Service, The Bahamas, said: “We are happy to be working together with Emirates to promote The Bahamas as a destination of choice for travellers from across the world. The Bahamas is truly an unmatched destination offering a wide variety of leisure experiences that can appeal to every visitor. We are grateful to the support offered by Emirates and we look forward to welcoming tourists from the UAE and other global markets to The Bahamas.” Spread across 16 major islands and boasting more than 100,000 sq. miles of the world’s clearest …

Emirates launched Emirates Pay, a new account-based payment method for purchasing air tickets. Emirates Pay is now available for Emirates customers in Germany and the UK who are purchasing tickets via emirates.com. Emirates is the world’s first airline to launch this payment alternative powered by a white-label solution jointly developed by the International Air Transport Association (IATA) in partnership with Deutsche Bank. Michael Doersam, Chief Financial Officer at Emirates said: “We’re pleased to be the first airline to roll out this new account-based solution for our customers. Our aim is to provide our customers with choice, convenience, and the best possible experiences at every touchpoint. Customers who don’t have a credit card, and those already using direct payments for other purchases, will welcome the simplicity and security of this method when making travel purchases. When it comes to payments solutions, we’ve always kept close to the latest innovations so that we can offer our customers in different markets the most secure and convenient options.” Christof Hofmann, Global Head of Corporate & Payment Solutions at Deutsche Bank said: “We are very proud that Emirates, which is widely recognized as one of the world’s best airlines, is the first airline to implement the new payment solution. The launch of Emirates Pay not only sends a very positive message to all of us that the airline industry is putting COVID behind, but more importantly that Emirates is clearly focused on improving client experience at the transactional level when moving into a brighter, post COVID world.”  Emirates Pay is an alternative method for travellers to pay for air tickets purchased online by directly debiting their bank account. It is based on real time payments …

Emirates is connecting global business and leisure travellers with it’s first-ever passenger service between Dubai and Miami. The airline celebrated the inaugural flight of its four times a week service when it touched down in Miami at 1100hrs local time on 23rd July 2021. Emirates flight EK213 was welcomed by Miami International Airport with a water cannon salute, and drew in an audience of passengers, aviation fans and guests. For the first flight, the airline operated its popular Boeing 777 Gamechanger, and on the ground, showcased the interiors of the aircraft to guests, featuring its highly popular First Class private suites. With floor to ceiling sliding doors and sleek design features inspired by the Mercedes-Benz S-Class, Emirates’ First Class suites on the Gamechanger offer up to 40 square feet of personal space each, and ultra-modern design features. The airline will subsequently operate its three-class Boeing 777-300ER on the route, featuring eight private suites in First Class, 42 lie flat seats in Business Class and 304 spacious seats in Economy Class for the four times a week service. Along with Orlando, the new service to Miami provides an additional access point to and from Florida and expands Emirates’ US network to 12 destinations on over 70 weekly flights, providing more choice and convenient connections from the Emirates network to Southern Florida. It also links travellers from Miami, as well as Southern Florida, South America and the Caribbean to over 50 points across the Middle East, West Asia, Africa, Far East and the Indian Ocean Islands via Dubai. “We are excited to welcome new Emirates flights to MIA as we expand business and leisure traveling options for Miami-Dade residents and visitors, connecting them …