Tag Archives: Emirates

Emirates will be providing more choice and comfort for its customers in Bahrain, with the introduction of the first scheduled Airbus A380 service during the month of June. This is the first time an airline operates the double-decker on a regularly scheduled basis to the Kingdom, and demonstrates the operational readiness of the new airport to provide the necessary infrastructure to accommodate for an A380 service.  Flight EK 839/840, previously operated by a Boeing 777-300ER, has been upgraded to the flagship and customer favourite, the Emirates A380. The change of aircraft will help meet growing demand to and from Bahrain during the summer, and underscores the airline’s commitment to make connections for travellers to and through Dubai even easier. In line with the start of A380 services, the airline is also offering special fares to popular destinations for Bahrainis including Dubai, Istanbul and Maldives. Economy passengers can enjoy fares to Dubai starting from BHD 108, Istanbul from BHD 226 and Maldives from BHD 400. Fares in Business Class start from BHD 683 to Dubai, BHD 770 to Istanbul and BHD 1,063 to the Maldives. The offer is valid for booking from today, until 30 June 2021 for outbound travel until 31 December 2021.* Emirates flight EK 837 will depart Dubai daily at 1530hrs, arriving in Bahrain at 1550hrs. The return flight EK 840 leaves Bahrain at 1750hrs, arriving in Dubai at 2000hrs. The Emirates A380 aircraft will operate daily, in addition to an earlier morning service, EK837/838, served by a Boeing 777-300ER. The Emirates Airbus A380 aircraft serving the Dubai-Bahrain route offers a total of 507 seats in a three-class configuration, with 417 spacious seats in Economy Class, 76 fully …

Emirates has pledged its support to tourism in Indonesia through a Memorandum of Commitment (MoC) outlining joint marketing activities to promote the country. The MoC was signed at Arabian Travel Market 2021, by Orhan Abbas, Senior Vice President of Commercial Operations – Far East at Emirates and Nia Niscaya, Deputy Minister for Marketing, the Ministry of Tourism & Creative Economy of the Republic of Indonesia. Also present at the signing ceremony was K. Candra Negara, Consul General of the Republic of Indonesia for Dubai and the Northern Emirates and Adnan Kazim, Emirates’ Chief Commercial Officer. With Indonesia being an important part of the Emirates network since 1992, both parties will partner on joint campaigns that will benefit the airline and tourism for the Indonesian destinations and showcase their appeal to visitors and holiday-makers. Based on the long-standing and fruitful relationship that Emirates has shared with Indonesia over the years and the success of its routes to Jakarta and Bali, Emirates hopes to build on achievements so far and support in the recovery phase as restrictions ease in addition to providing valuable contributions to the country’s tourism sector. By forging the new partnership, both parties have committed to strengthening the relationship through collaborations on strategies and marketing initiatives that will showcase what the destinations have to offer and positively impact its tourism industry and economy. The agreement will see marketing activities including support for attendance of tourism trade shows and fairs, trade familiarization trips, product presentations and workshops, advertising campaigns, the provision of logistical support, amongst others, to be undertaken jointly by Emirates and the Ministry of Tourism and Creative Economy of the Republic of Indonesia, as Indonesia is gearing up …

Emirates will be showcasing its Premium Economy seats for the first time at Arabian Travel Market 2021 (ATM 2021). The region’s leading travel and tourism exhibition will run from 16-19 May, and will be the first in-person travel industry event to take place since the onset of the pandemic. The Emirates stand will offer travel industry visitors from over 60 countries a chance to experience the airline’s signature product and recently introduced service enhancements across every cabin class onboard its iconic A380 aircraft, and is a reminder of the elevated onboard experiences in store for travellers once they get back to the skies. The highly-anticipated Emirates premium economy seat will be on display for visitors to experience. The seat boasts an abundant pitch of up to 40-inches, and visitors trying out Emirates’ premium economy seat will also notice its generous width of 19.5 inches and ability to recline into a comfortable cradle position with ample room to stretch out. The seats are covered in cream-coloured anti-stain leather with automobile inspired stitching details and a wood panel finishing similar to Business Class, all designed to provide optimal comfort and support with 6-way adjustable headrests, calf rests and footrests. Customers will also find other meticulous details including easily accessible in-seat charging points, a wide dining table and side cocktail table, as well as a storage area. Emirates will also showcase its Boeing 777-300ER game-changer First Class fully enclosed private suites exhibit, Boeing 777 Business Class seat, the newly refreshed A380 OnBoard lounge, along with other iconic products such the First Class Shower Spa and the latest version of the game-changer Economy Class seats. Across both the Emirates A380 and 777 Gamechanger products, …

Emirates has suspended passengers’ flights from India effective 24 April 2021 until 31 May 2021. Furthermore, passengers who have transited through India in the last 14 days will not be accepted to travel from any other point to the UAE.  UAE Nationals, holders of UAE Golden Visas and members of diplomatic missions who comply with the revised published COVID‑19 protocols will be exempt for travel. The options for cancelled bookings are: Keep your ticket for future flight and rebook your flight to another date. Any further details can be obtained if you log in to their website and check “Keep your ticket for future flights”. You can get all the information on “Keep your ticket” option. In terms of rebooking do contact your travel agent or booking office.

Emirates is offering travellers from the UAE the chance to book their long-awaited Eid break to popular resort hotspots or make up for the lost family time by reconnecting with loved ones. UAE travelers can also plan early and book their summer holiday with Emirates’ special fares starting from AED 1,525. Emirates Economy Class and Business Class passengers can choose to book their getaway to one of the below popular holiday destinations and to more points across the Emirates network when they visit emirates.com. The offer is valid on bookings made today until 1 May 2021, for travel until 30 September 2021. UAE Travellers can also plan a last-minute getaway with Emirates Holidays, starting from AED 1,849 per person for three-night stays, and packages are available even more destinations in the special fare offer. Emirates remains focused on taking the stress out of travel and has led the industry in protecting the health of its customers to ensure a feeling of safety and confidence when deciding to fly.  Emirates customers travel with the assurance that the latest health and safety measures are in place at every step of the journey. The airline has also recently introduced contactless technology to ease customers through Dubai airport. Knowing their safety and wellbeing is looked after, customers across all classes can enjoy more than 4,500 channels of entertainment on ice, the airline’s award-winning inflight entertainment system, along regionally inspired gourmet meals. Emirates continues to lead the industry with innovative products and services that address traveller needs during a dynamic time. Recently the airline took its customer care initiatives even further with even more generous and flexible booking policies, an extension of its multi-risk insurance …

Emirates has announced it will resume four weekly services to Mexico City (MEX) via Barcelona (BCN) from July 2, re-opening connectivity and boosting trade and tourism while providing customers worldwide with more connectivity, convenience and choice. The BCN-MEX route will be operated with a two-class Emirates Boeing 777-200LR which offers 38 Business Class seats in a 2-2-2 configuration and 264 seats in Economy Class. The resumed service between Dubai-Barcelona-Mexico will serve Emirates’ customers in Mexico and offer more choice to travellers heading from Europe, India, South East Asia and the Middle East via Dubai or Barcelona. The service will also provide additional connectivity to global markets for Mexican exports such as avocados, berries, mangoes, automotive parts and medical supplies. Emirates SkyCargo has been flying freighters to/from Mexico City since 2014 already, marking seven years of operations to the country this month. During the COVID-19 pandemic, Emirates SkyCargo continued its cargo connectivity to Mexico City on freighter and passenger freighter flights, bringing in much-needed PPE and COVID-19 vaccines into the country while continuing to support Mexican exports.

Emirates and the Dubai Health Authority (DHA) have begun to implement full digital verification of COVID-19 medical records connected to testing and vaccination for travellers based in the UAE. Emirates customers who have undertaken a PCR test in Dubai can choose to check-in without presenting their physical COVID-19 PCR test report. Moreover, customers who have received their COVID-19 vaccination at a DHA health centre in Dubai can, together with their COVID-19 PCR test results, have their documents synchronised during flight check-in. The new streamlined verification procedures will enable secure and faster processing times for customers departing from Dubai International Airport. The information will then be matched up with the entry requirements of the destination. Emirates will only process the relevant information specifically related to the COVID-19 entry requirements of the customer’s destination. Once check-in formalities are completed, information related to COVID-19 medical records will be immediately discarded from the Emirates systems. The integration comes less than two months after the signing of the MoU between Emirates and the Dubai Health Authority and is a first-of-its-kind agreement between an airline and a government health authority. The integration also makes Dubai one of the first cities in the world to implement full digital verification of traveller medical records related to COVID-19 testing and vaccination. Adel Al Redha, Chief Operating Officer for Emirates Airline said: “The UAE government has been very supportive and is one of the leading countries in the use of technology and digital applications. This initiative is in line with the government’s vision and we are delighted to take this step within the aviation sector to cooperate with DHA in linking our systems together to enhance the customer experience by …

Emirates commenced trials of the International Air Transport Association (IATA) Travel Pass– a mobile app to help passengers easily and securely manage their travel in line with any government requirements for COVID-19 testing or vaccine information. The first passengers travelling from Dubai to Barcelona on EK 185 trialled the ‘digital passport’ to verify and share their pre-travel COVID-19 test status with Emirates. The trials are a step towards making travel more convenient, enabling travellers to manage COVID-19 related documentation digitally, safely and seamlessly throughout the travel experience. In the future, travellers will also be able to share vaccination certificates with authorities and airlines to facilitate travel. Adel Al Redha, Emirates’ Chief Operating Officer said, “The ability to process passengers’ COVID-19 relevant data for travel digitally will be the way forward. We are pleased to have been pioneers and partner with IATA in trialling this initiative in real time and soon will be launching other initiatives to further enhance our customer experience.” The trial is being done on selected Emirates flights from Dubai to Barcelona and London Heathrow to Dubai; and will soon be expanded to include other routes. Eligible passengers are being personally invited to download the app and enrol for the digital travel pass ahead of their travels. In Dubai, Emirates has partnered with select Prime Health Care labs which are authorised to securely send test results to passengers via the app. Those travelling from the UK, can get their test done at select Screen4 labs. The IATA Travel Pass app will have an integrated registry of travel requirements to enable passengers to find accurate information on travel and entry requirements for all destinations regardless of their itinerary. Eventually …

Emirates has announced the latest updates to its already generous booking policies, offering customers even more confidence and flexibility to make their travel plans. Customers holding tickets issued before 30 September 2020 for travel before 31 December 2021, can now rebook to travel anytime within 36 months, an extension of 12 months from the previous policy. Those holding tickets issued after 01 October 2020 for travel before 31 December 2021, can utilise their tickets anytime within 24 months. Fees for reissuing any ticket will be waived, and vouchers or unused portions of Emirates tickets may be refunded without penalty. Customers who hold tickets issued directly by Emirates, whether via emirates.com or the airline’s retail and contact centres, do not have to contact Emirates as the tickets are automatically extended. Customers who purchased their tickets via a travel agent will need to contact their agent before the expiry date to reissue their tickets.

Emirates airline has announced it will resume four-weekly services to Orlando from 2nd June 2021, further expanding its US network, and offering customers worldwide more travel choices and enhanced connectivity via Dubai. With the addition of Orlando, Emirates will be serving over 60 weekly services to and from 11 US destinations including Boston, New York (JFK), Los Angeles, Chicago, Washington D.C, Seattle, Dallas, Houston, San Francisco and Newark (in June), reaffirming the airline’s ongoing commitment to this growing market and offering a convenient connection to travellers headed from and towards the Middle East, West Asia, and Africa via Dubai. Emirates customers also have seamless access to other US cities via the airline’s codeshare agreements with Jetblue and Alaskan Airlines. Flights to/from Orlando will operate four times weekly on Emirates’ two-class Boeing 777-200LR, offering 38 lie-flat seats in Business and 264 ergonomically designed seats in Economy class. Emirates flight EK219 will depart Dubai at 08:55hrs, arriving in Orlando at 16:30hrs while the return flight EK220 will depart Orlando at 21:00 hrs, arriving in Dubai at 19:10hrs the next day.