Tag Archives: DET

Dubai Sustainable Tourism (DST) part of Dubai’s Department of Economy and Tourism (DET) is celebrating sustainable practices across the city to mark the 50th World Environment Day, as it strives to further enhance Dubai’s position as a leading sustainable destination. From desert conservation reserves, to sustainable restaurateurs and eco-hotels, to cultural pursuits and eco-tourism attractions, DET is shining a light on 50 of the city’s pioneering initiatives in environmental conservation and sustainability across the tourism ecosystem on the occasion of World Environment Day, that was created by the United Nations Environment Programme (UNEP), as “a global platform for inspiring positive change”. They are divided among conservation and nature, sustainable hotels and resorts, sustainable gastronomy, leisure and wellness and sustainable culture. Dubai’s unique ecosystem has made for generations of sustainable conservations and a distinctive connection with nature. From Bedouin practices, to nature reserves and safaris, Dubai has long had a harmonious connection with its surroundings. Environmental protection is ingrained into the very DNA of Dubai’s natural landscape and is something that continues to be enhanced and celebrated.

Dubai’s Department of Economy and Tourism (DET) has launched a ‘Service Ambassador’ programme with the objective of improving the customer experience in Dubai and thereby reduce consumer complaints. The programme, developed by DET’s Commercial Compliance and Consumer Protection (CCCP) Sector and Dubai College of Tourism (DCT) in cooperation with the Dubai Festivals and Retail Establishment (DFRE) features a specialised course designed to assist employees in businesses and commercial groups elevate the quality and efficiency of their customer service. The Service Ambassador programme is part of a series of innovative initiatives being launched by CCCP to support business and enable merchants to maintain cordial relations with their customers. The course content will be offered online on DCT’s smart learning platform. Merchants can subscribe to the programme and trainees can log in and start learning from anywhere, anytime. Mohammed Ali Rashed Lootah, CEO of Commercial Compliance and Consumer Protection sector stated that the Service Ambassador programme has been meticulously developed to address the most important aspects defining customer happiness, including service quality, warranty obligation as well as merchant-consumer relations and interaction. “Shopping being a major factor in driving growth of tourism and retailing in Dubai, it’s important for businesses and all commercial outlets to maintain an exceptional level of customer service. The Commercial Compliance and Consumer Protection Sector and Dubai College of Tourism have jointly developed this programme drawing on our insights on the customer’s journey and expectations on shopping in Dubai,” Lootah said. Ahmed Al Khaja, CEO, Dubai Festivals and Retail Establishment, said: “Dubai continues to grow its reputation as a top retail destination globally through an integrated shopping experience that features a broad spectrum of dining and entertainment. The new …

With Dubai fully regaining its vibrancy after safely navigating and accelerating out of the unprecedented global challenge, the city’s newly formed Department of Economy and Tourism (DET) will showcase the diversity of Dubai’s destination offering, along with innovative initiatives designed to further strengthen the city’s tourism industry, during the 29th edition of Arabian Travel Market. With this year’s ATM set to shine a light on the growth trajectory of the global travel and tourism industry, as well as the challenges ahead under the theme ‘The future of international travel and tourism’, DET looks forward to sharing and facilitating the exchange of information and ideas and leverage opportunities for sustainable growth. Located in Hall 3 at Dubai World Trade Centre, a bigger and all-new design Dubai stand (ME-3110) will see more than 100 partners and representatives from government entities, hotels, destination management companies and tour operators join DET to safely welcome visitors, as well as over 290 international hosted buyers to the event. The Dubai stand will also highlight key activities of government bodies and industry stakeholders including Dubai Police, General Directorate of Residency and Foreigners Affairs – Dubai (GDRFA -Dubai), Dubai Health Authority, SMCCU, Dubai Municipality, Dubai Culture, Accor and Marriott International.   Issam Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing, commented: “ATM is an important platform for global and regional tourism and this year the forum is happening at a time when the world is increasingly looking to take a leaf out of Dubai’s successful tourism recovery strategy. As the host destination and one of the longstanding partners of this annual event, Dubai’s participation together with a cross-section of  government and industry partners is fundamental to providing …

Dubai Next, the digital crowdfunding platform that has attracted many young innovators and start-up ideas, is anticipating an increase in fund-seekers and contributors following the country approving a federal system for such platforms recently. His Highness Sheikh Mohammed bin Rashid al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, announced the new federal framework that will allow operators from the government and private sectors to back crowdfunded projects. Dubai Next was launched in May 2021 by HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, The platform, which is managed by Dubai SME, an agency of the Department of Economy and Tourism (DET) in Dubai, is attracting  innovators and has already enabled eight start-up concepts raise the required funds. “Crowdfunding has had a significant impact in ushering in a new generation of entrepreneurs in the UAE. It provides an alternate financing option, and an ideal opportunity to turn start-up ideas into viable projects. Students aged 12 and above can create campaigns on Dubai Next and the campaigns seen so far are diverse and innovative” said Abdul Baset Al Janahi, CEO of Dubai SME. Crowdfunding involves small amounts sourced towards financing of a single commercial venture. Anyone with an innovative idea or project can create a campaign on Dubai Next and seek funds from contributors. The not-for-profit platform is open to people of all nationalities. “The Dubai Next experience confirms that crowdfunding can motivate our growing youth population to pursue entrepreneurship, thus ushering in a new generation of entrepreneurs and eventually positioning Dubai as the global hub of innovative enterprise,” Al Janahi said. Currently, Dubai Next …