Tag Archives: DET

The Dubai Department of Economy and Tourism (DET) successfully showcased Dubai’s diverse destination proposition alongside 56 key partners and stakeholders at the recent Internationale Tourismus-Börse Berlin (ITB Berlin) trade show, 5-7 March 2024. This was the 32nd time that Dubai had exhibited at one of the world’s leading travel trade shows, which this year attracted almost 100,000 attendees. Demonstrating the breadth of the city’s tourism offering to global travel industry leaders and professionals, DET was joined in Berlin by co-exhibitors from across the tourism ecosystem including government entities, hotels, tour operators and destination management companies (DMCs), and among them were Address Hotels + Resorts, Atlantis Dubai, Banyan Tree Dubai, Museum of The Future, and, for the first time, flydubai. Participating at major international trade shows such as ITB Berlin is a key element of DET’s marketing strategy to promote Dubai to a global audience and grow inbound visitation from both traditional and emerging overseas markets. In 2023, Dubai welcomed a record 17.15 million international overnight visitors, representing a 19.4% YoY growth compared to the 14.36 million tourist arrivals in 2022. The German market played a crucial role, contributing significantly to Dubai’s tourism success, with a remarkable 36% YoY growth and 574,979 overnight guests in 2023. At its stand in Berlin, the Dubai delegation engaged with travel trade professionals from around the world and welcomed top politicians and industry leaders including Kai Wegner, Governing Mayor of Berlin; Franziska Giffey, Berlin Senator for Economics, Energy and Public Enterprises; and Julia Simpson, President and CEO of the World Travel & Tourism Council. His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “As Dubai continues its growth …

Dubai’s Department of Economy and Tourism (DET) has announced the launch of the ‘Dubai Sustainable Tourism Stamp’, a new sustainability initiative that seeks to recognise hotels with the highest adherence to DET’s 19 ‘Sustainability Requirements’. The initiative, launched in line with the UAE Year of Sustainability, is part of DET’s commitment to strengthening Dubai’s position as a leading sustainable tourism destination. Developed in collaboration with Dubai’s hospitality sector, the new stamp is designed to accelerate efforts towards empowering the tourism sector to achieve its sustainability goals and support the UAE’s NetZero 2050 initiative. As Dubai continually strives to achieve the objectives outlined in the Dubai Economic Agenda, D33, the initiative will contribute to further consolidating the city’s status as one of the top three global destinations. The Dubai Sustainable Tourism Stamp will serve as a validation of the hotel’s dedication to sustainability and showcase its sustainable practices. To obtain the stamp, hotels of all classifications must meet the highest standards of DET’s 19 Sustainability requirements, which include criteria such as energy and water efficiency, waste management programmes, and staff education and engagement initiatives. The accreditation process will be overseen by a committee of senior industry professionals to ensure integrity and independence, with the initiative designed based on global best practices. The stamp will feature a three-tier scheme with categories ranging from Gold, Silver and Bronze. Nominations for hotel establishments to obtain the Dubai Sustainable Tourism Stamp will begin on 3 August, 2023 and end on 31 August, 2023. Yousuf Lootah, Acting CEO of Corporate Strategy and Performance sector, Dubai’s Department of Economy and Tourism stated: “As part of our efforts to transform Dubai into a leading sustainable tourism destination in …

Dubai’s Department of Economy and Tourism (DET) will showcase the diversity of Dubai’s destination offering, shine a light on the city’s sustainability platforms and highlight new initiatives designed to further strengthen the tourism industry during the milestone 30th edition of Arabian Travel Market. This year’s ATM, from 1 – 4 May 2023 at the Dubai World Trade Centre, will focus on responsible tourism during the UAE’s Year of Sustainability with the event hosted under the theme ‘Working towards Net Zero’. During the event, DET will highlight how the city’s tourism industry is supporting the journey towards achieving the UAE’s Net Zero 2050, a strategic initiative with the ultimate goal of achieving net zero emissions by 2050, whilst further stimulating the positive tourism growth trajectory. More than 122 partners and representatives from government entities, hotels, destination management companies and tour operators will join DET at an expanded Dubai stand at ATM 2023 to welcome and interact with visitors to the region’s leading travel event. The Dubai stand will also be home to key government bodies and representatives of major industry stakeholders including Dubai Culture, General Directorate of Residency and Foreigners Affairs (DGRFA), Dubai Health Authority, in addition to Museum of the Future, Expo City Dubai and Majid al Futtaim. His Excellency, Issam Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing, commented: “This year’s ATM marks a turning point in terms of bringing sustainability to the forefront of the global tourism industry. Since the inception of ATM, Dubai has made extraordinary progress under the guidance of our visionary leadership in building the city’s global reputation as a leading tourism destination, offering an authentic, diverse and sustainable tourism proposition.  During the event …

The special one-off concert will take place at Dubai’s Coca-Cola Arena on Friday 27 January 2023 and will feature two and a half hours of new and reimagined arrangements from the Oscar-winning composer’s stellar back catalogue, all spectacularly recreated on stage by Zimmer himself, together with a large orchestra and complemented by Hans Zimmer’s magnificent live band and dancers. Hans Zimmer Live is being brought to the United Arab Emirates by Dubai’s Department of Economy and Tourism (DET) as part of its Dubai Presents series and will be one of the closing shows of the Dubai Shopping Festival (DSF), which runs across the city from December 2022 to 29 January 2023. Hans Zimmer commented: “I’m thrilled to bring Hans Zimmer Live to Dubai for the very first time. As one of the world’s most exciting and dynamic cities that’s home to over 200 nationalities, this is a great opportunity to speak to a multicultural global audience in the universal language of music. It seems fitting to bring our show to such an extraordinary city, and treat its people to an unforgettable evening of music and entertainment!” Issam Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing, commented: “Hans Zimmer is one of the all-time music greats and it’s an honour that Dubai will be the first place in the Middle East to host his renowned live show. Hosting this concert further reinforces Dubai’s position as a global events hub for award-winning international artists to perform and we will continue to work with our stakeholders to further enhance our event offerings in line with the vision of His Highness, Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister …

The Hospitality Sales and Marketing Association International Middle East (HSMAI ME) is lining up thought-provoking speakers for the 5th Annual ROC Commercial Strategy Conference. The in-person event will be held at the Conrad Dubai Hotel from November 28-29, 2022. Following the success of previous editions that focused on revenue management, this year’s focus will be across multiple disciplines including marketing, revenue, sales, and operational topics from speakers outside the industry to share best practices. The event will also host influential personalities and speakers from various other industries for the very first time. With their knowledge and expertise, HSMAI aims to educate and broaden the perspective of the hospitality industry as a whole. The annual event will open with a fireside chat from Issam Kazim, CEO of Dubai’s Department of Economy and Tourism (DET). During the session, Kazim will explore what Dubai needs to remain an attractive destination and how to ensure Dubai keeps up with technology trends to stay top of mind. Following unprecedented events and challenges brought about by the pandemic, this year’s event theme is “Accelerate Recovery”. The conference brings together hospitality leaders, delivering expert insights and knowledge to help propel the industry into a new era. Filled with keynotes, panels, fireside chats, and networking, the HSMAI ROC Commercial Strategy Conference promises stimulating conversations across a wide range of topics. A keynote by Scott Livermore, Chief Economist of Oxford Economics Middle East will delve into economic factors – such as inflation and recession fears – and how it’s impacting the travel industry’s speed of recovery.   Debbie Siminser, Vice President of Learning & Development, ME & Africa from Accor, will take the stage to discuss how organizations can Leverage …

Celebrating World Tourism Day, Issam Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing, commented, shared about Dubai’s continued commitment to sustainable and accessible tourism. “With tourism being one of the key pillars of Dubai’s economy and central to the city’s DNA, World Tourism Day is a day of great importance to Dubai as it provides a time for reflection on Dubai’s remarkable turnaround and its pioneering role in providing a blueprint for the recovery of global tourism.  Inspired by the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai, to make Dubai the most visited and liveable city in the world, we can also look ahead to the new era of tourism development for Dubai, particularly the massive expansion of the tourism landscape, infrastructure and offering under the Dubai 2040 Urban Master Plan, that lays the groundwork for Dubai’s sustainable development for the next two decades, further reinforcing its position as a global destination for business, investment and tourism. As we look to the future of travel, we will continue to collaborate and work alongside our valued city stakeholders and partners to rethink how we do tourism and to become more sustainable, accessible and responsible as we evolve our offering and remain at the forefront of the world’s widely recommended travel destinations.”

Dubai Sustainable Tourism (DST) part of Dubai’s Department of Economy and Tourism (DET) is celebrating sustainable practices across the city to mark the 50th World Environment Day, as it strives to further enhance Dubai’s position as a leading sustainable destination. From desert conservation reserves, to sustainable restaurateurs and eco-hotels, to cultural pursuits and eco-tourism attractions, DET is shining a light on 50 of the city’s pioneering initiatives in environmental conservation and sustainability across the tourism ecosystem on the occasion of World Environment Day, that was created by the United Nations Environment Programme (UNEP), as “a global platform for inspiring positive change”. They are divided among conservation and nature, sustainable hotels and resorts, sustainable gastronomy, leisure and wellness and sustainable culture. Dubai’s unique ecosystem has made for generations of sustainable conservations and a distinctive connection with nature. From Bedouin practices, to nature reserves and safaris, Dubai has long had a harmonious connection with its surroundings. Environmental protection is ingrained into the very DNA of Dubai’s natural landscape and is something that continues to be enhanced and celebrated.

Dubai’s Department of Economy and Tourism (DET) has launched a ‘Service Ambassador’ programme with the objective of improving the customer experience in Dubai and thereby reduce consumer complaints. The programme, developed by DET’s Commercial Compliance and Consumer Protection (CCCP) Sector and Dubai College of Tourism (DCT) in cooperation with the Dubai Festivals and Retail Establishment (DFRE) features a specialised course designed to assist employees in businesses and commercial groups elevate the quality and efficiency of their customer service. The Service Ambassador programme is part of a series of innovative initiatives being launched by CCCP to support business and enable merchants to maintain cordial relations with their customers. The course content will be offered online on DCT’s smart learning platform. Merchants can subscribe to the programme and trainees can log in and start learning from anywhere, anytime. Mohammed Ali Rashed Lootah, CEO of Commercial Compliance and Consumer Protection sector stated that the Service Ambassador programme has been meticulously developed to address the most important aspects defining customer happiness, including service quality, warranty obligation as well as merchant-consumer relations and interaction. “Shopping being a major factor in driving growth of tourism and retailing in Dubai, it’s important for businesses and all commercial outlets to maintain an exceptional level of customer service. The Commercial Compliance and Consumer Protection Sector and Dubai College of Tourism have jointly developed this programme drawing on our insights on the customer’s journey and expectations on shopping in Dubai,” Lootah said. Ahmed Al Khaja, CEO, Dubai Festivals and Retail Establishment, said: “Dubai continues to grow its reputation as a top retail destination globally through an integrated shopping experience that features a broad spectrum of dining and entertainment. The new …

With Dubai fully regaining its vibrancy after safely navigating and accelerating out of the unprecedented global challenge, the city’s newly formed Department of Economy and Tourism (DET) will showcase the diversity of Dubai’s destination offering, along with innovative initiatives designed to further strengthen the city’s tourism industry, during the 29th edition of Arabian Travel Market. With this year’s ATM set to shine a light on the growth trajectory of the global travel and tourism industry, as well as the challenges ahead under the theme ‘The future of international travel and tourism’, DET looks forward to sharing and facilitating the exchange of information and ideas and leverage opportunities for sustainable growth. Located in Hall 3 at Dubai World Trade Centre, a bigger and all-new design Dubai stand (ME-3110) will see more than 100 partners and representatives from government entities, hotels, destination management companies and tour operators join DET to safely welcome visitors, as well as over 290 international hosted buyers to the event. The Dubai stand will also highlight key activities of government bodies and industry stakeholders including Dubai Police, General Directorate of Residency and Foreigners Affairs – Dubai (GDRFA -Dubai), Dubai Health Authority, SMCCU, Dubai Municipality, Dubai Culture, Accor and Marriott International.   Issam Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing, commented: “ATM is an important platform for global and regional tourism and this year the forum is happening at a time when the world is increasingly looking to take a leaf out of Dubai’s successful tourism recovery strategy. As the host destination and one of the longstanding partners of this annual event, Dubai’s participation together with a cross-section of  government and industry partners is fundamental to providing …

Dubai Next, the digital crowdfunding platform that has attracted many young innovators and start-up ideas, is anticipating an increase in fund-seekers and contributors following the country approving a federal system for such platforms recently. His Highness Sheikh Mohammed bin Rashid al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, announced the new federal framework that will allow operators from the government and private sectors to back crowdfunded projects. Dubai Next was launched in May 2021 by HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, The platform, which is managed by Dubai SME, an agency of the Department of Economy and Tourism (DET) in Dubai, is attracting  innovators and has already enabled eight start-up concepts raise the required funds. “Crowdfunding has had a significant impact in ushering in a new generation of entrepreneurs in the UAE. It provides an alternate financing option, and an ideal opportunity to turn start-up ideas into viable projects. Students aged 12 and above can create campaigns on Dubai Next and the campaigns seen so far are diverse and innovative” said Abdul Baset Al Janahi, CEO of Dubai SME. Crowdfunding involves small amounts sourced towards financing of a single commercial venture. Anyone with an innovative idea or project can create a campaign on Dubai Next and seek funds from contributors. The not-for-profit platform is open to people of all nationalities. “The Dubai Next experience confirms that crowdfunding can motivate our growing youth population to pursue entrepreneurship, thus ushering in a new generation of entrepreneurs and eventually positioning Dubai as the global hub of innovative enterprise,” Al Janahi said. Currently, Dubai Next …