Tag Archives: Almosafer

Riyadh Air and Almosafer announced a partnership during the Saudi Tourism Forum in Riyadh, to further accelerate the growth of an internationally competitive tourism sector in the Kingdom. The newly signed agreement makes Almosafer the first travel partner of Riyadh Air in the Kingdom. The digital airline and the global travel agency will work together to test and innovate tech solutions to further support and boost business efficiency, as Riyadh Air prepares for take-off in 2025. Almosafer will also integrate Riyadh Air’s flight offerings across its B2B and B2C platforms to offer its domestic and international customers comprehensive connectivity options across geographies and a choice of tailored packages to make travel within and beyond the Kingdom more accessible and seamless. Almosafer customers will further enjoy a hassle-free travel experience and enhanced connectivity through exclusive deals and packages on Riyadh Air’s extensive network. As a catalyst for Saudi Arabia’s National Transport and Logistics Strategy, Riyadh Air targets to connect travellers to over 100 destinations by 2030, marking a new era of growth in the Kingdom’s aviation history. The launch of the new carrier will fuel the tourism goals of the ambitious Saudi Vision 2030 which aims to attract more than 100 million visitors to the Kingdom and raise the sector’s contributions to the GDP by more than 10% at the end of the decade. Muzzammil Ahussain, CEO, Almosafer, said, “As a digital-first company, Almosafer develops and incorporates industry-leading digital solutions to redefine superior travel experiences for customers everywhere. We are excited to partner with Riyadh Air to further scale up innovations and best-in-class services for domestic and international travellers and guests. Riyadh Air is a digitally native airline and by harnessing …

Almosafer announced the signing of a strategic partnership with Talemia to provide and implement field trips ( by planes, buses) for school students in the Kingdom providing enjoyable and culturally enriching experiences. The collaboration builds on the mutual commitment of the two entities to nurture a profound understanding of Saudi Arabia’s rich natural and cultural heritage of Saudi Arabia among students. Under the three-year agreement, Discover Saudi, Almosafer’s destination management company, will be responsible for meticulously curating and expertly managing cultural field trips  that offer immersive cultural experiences for students from elementary to high school. The core objective is to offer a deep understanding of the cultural richness and achievements of the Kingdom through specially curated hands-on learning opportunities for public education. Commenting on the newly signed agreement, Fahad Mohammed Alobailan, Chief Tourism Officer at Almosafer, said: “We are excited to support “Talemia” and the Ministry of Education in taking education beyond the confines of classrooms and textbooks as we believe that every student should have the opportunity to explore, learn, and be inspired by their own heritage and culture. The partnership with Talemia allows us to perfectly blend culture with education and draws on the expertise of Discover Saudi in fostering a deep appreciation of our Kingdom’s heritage to create lifelong learners in the Kingdom with a passion for culture and history.” The trips, organized by Discover Saudi in collaboration with Talemia, will meet the requirements of the student activities specified by the Ministry of Education departments in the Kingdom. Students will embark on journeys to various cities, where these trips will bridge the knowledge derived from textbook knowledge with real-world experiences, and enable the students to explore and …

Almosafer and Trip.com Group are expanding collaborations to pioneer unique holistic travel experiences for tourists and visitors to the Kingdom of Saudi Arabia and make the destination more accessible to global markets. The collaboration aims at enhancing inbound travel by promoting the Kingdom as a top-tier travel destination in the region. The collaboration will also fortify corporate travel across the Middle East and boost inbound tourism from Asian markets. Leveraging the comprehensive range of travel services offered by Almosafer, together with the global reach and cutting-edge technology and data aggregation abilities of Trip.com Group, both industry giants will open exciting opportunities for travellers and strengthen the tourism landscape of Saudi Arabia. Building on Almosafer’s regional expertise and deep understanding of the needs and preferences of visitors in the region and beyond, Trip.com Group will increase visibility of the immersive and enriching tourism experiences in Saudi Arabia across its data-led and technology-driven platforms. Muzzammil Ahussain, CEO, Almosafer, said: “As Saudi Arabia’s leading travel company, Almosafer remains committed to bring guests and visitors seamless travel experiences and support them in making informed decisions to easily access the Kingdom’s unique attractions. In line with our digital first approach, we are excited to expand cooperation with Trip.com Group to further this goal and support the ambitious tourism mandate of Saudi Vision 2030. The partnership will give Saudi Arabia higher visibility in both regional and global markets and together, we aim to elevate Saudi Arabia as a captivating destination for all age groups and interests.” Boon Sian Chai, Managing Director and Vice President of International Markets at Trip.com Group, said: “We are excited to increase cooperation with Almosafer, to attract tourists to the beautiful destination of …

Beond Airline in Saudi Arabia has selected Almosafer as the exclusive general sales agent (GSA) in Saudi Arabia. Almosafer will lead Beond’s sales, promotions and ground staff activities in Saudi Arabia through its dedicated service solution Almosafer Business, leveraging the large customer base across Almosafer’s businesses including the consumer segment, Discover Saudi, the destination management company,and Mawasim, the Hajj and Umrah tour operator. Under the agreement, Almosafer Business will handle the reservations, transactions and administration relating to general sales for Beond. Beond’s fleet is comprised of an all-premium cabin configuration that delivers maximum comfort, elegance and style. It plans to operate a non-stop route between Riyadh and Malé. The newly launched airline has set out to capitalise on the ever-increasing demand for travel from KSA to the archipelago in the Indian Ocean, which as a destination has seen a steady influx of visitors from the Saudi market, especially in the luxury segment. Tero Taskila, Chief Executive Officer and Chairman of Beond, said: “Beond is pleased to be represented by Almosafer in Saudi Arabia. They have the standards, experience and consumer trust necessary to offer Beond’s premium leisure experience to discerning customers in the Saudi market.” Muzzammil Ahussain, Chief Executive Officer of Almosafer, said: “The Maldives is a very popular destination for Saudi travellers and a very important market for our company. At a time where travellers are increasingly looking for exclusive and meaningful experiences, we are delivering on our commitment to our customers and partners by offering a wide range of products and services that cater to their needs. We look forward to working with Beond to provide our customers with premium experiences.” This year, there has been increasingly strong …

Almosafer has partnered with MoEngage, a marketing automation and customer engagement platform, to drive meaningful engagement with its travellers using an insights-led strategy. Almosafer’s consumer travel platform offers travelers seamless experiences for domestic and international travel bookings through its omnichannel offerings. Currently catering to KSA and other GCC audiences, the brand will leverage MoEngage’s platform to create personalized messaging, ensuring continuous customer engagement at the right place and time. “We understand the importance of trust when it comes to booking travel services. Our customers can rely on us to deliver on our promises, ensuring they receive the services they booked with confidence and peace of mind. Additionally, we also realize the research that goes behind booking a service, and we intend to provide assistance there as well with the help of MoEngage”, said Pallav Singhvi, VP Consumer Travel – Almosafer. Apart from meaningful customer engagement, Almosafer will leverage MoEngage’s capabilities, such as advanced segmentation, automation, and personalization capabilities. This will enable the brand to craft highly relevant and impactful campaigns whilst delivering the right messages to the right customers, maximizing the effectiveness of engagement efforts. Almosafer joins the growing list of 1200+ global companies across 35 countries, such as Azadea Group, Commercial Bank of Dubai, Landmark Group, Apparel Group, Airtel, Ola, Oyo, and Mashreq, that trust MoEngage to deliver a consistent experience across multiple devices and touchpoints. “We are excited to join hands with a leading brand that focuses on engagement across the customer journey lifecycle. Establishing a sound customer customer engagement strategy can lead to a long-term relationship and MoEngage will be more than happy to assist Almosafer in doing so”, said Sweta Duseja, Director of Customer Success, META …

Almosafer (part of Seera Group), has partnered with Al Rajhi Takaful to provide customers of its consumer segment in Saudi Arabia free trip insurance with every flight booking. The trip insurance will be automatically included with every international and domestic flight booking made across Almosafer‘s consumer touchpoints including the Almosafer app, the website, the call centre, WhatsApp and retail outlets, providing Almosafer’s customers with added assurance and confidence to travel. Al Rajhi Takaful Company is one of the leading companies in the insurance sector and provides various insurance solutions that include all products for individuals and Corporate. Muzzammil Ahussain, Chief Executive Officer of Almosafer, said: “We are continuously strengthening our offering to enhance the customer experience with products and services that are relevant to our travellers. With this new trip insurance from Al Rajhi Takaful, our Saudi customers will have peace of mind relating to their travel and enjoy a stress-free trip.” Mr. Saud Ghonem Bin Ghonem, Chief Executive Officer of Al Rajhi Takaful, explained that: “We are fully aware of the importance of comfort when traveling, consequently the travel insurance policy from Al Rajhi Takaful is issued to provide relief to citizens and residents from the risks of what may happen during travel “God forbid”, and to provide a safe and enjoyable travel experience. We are proud of this partnership with Almosafer, which is one of the leading travel companies in the Kingdom. In this agreement, we look forward to providing exceptional care and attention to all beneficiaries.” Almosafer continuously seeks strategic partnerships in order to enhance its offerings for its customers and ensure seamless user experiences. The free trip insurance will be available to travellers for a limited …

Almosafer, and Klook have together launched the first ever holistic tours and activities platform for the KSA market, Almosafer activities. The launch follows the signing of an agreement between the two travel industry powerhouses in early 2022 to establish the joint venture with the purpose of creating a holistic B2B marketplace for activities in the Kingdom, addressing a gap in the market which has thus far largely seen fragmented options for bookable ‘things to do’. Almosafer Activities is a one-stop digital platform with end-to-end content and inventory management solutions that supports tourism and leisure activity merchants in Saudi Arabia, as well as distributors across the globe, to provide an unprecedented choice of product offering for travellers to, from, and within the Kingdom. The platform, which will go live for distributors in Q3 2023, will leverage Klook’s position as a leading global distributor of experiences and services and enable domestic and international tourists to book activities with ease. Almosafer Activities will provide seamless booking experiences, connecting Saudi Arabia travellers to global platforms, starting with Klook. The launch of Almosafer Activities supports the tourism agenda of Saudi Vision 2030 by boosting inbound and domestic tourism. The platform will also support small and medium-sized merchants by providing them with a platform and exposure to more distribution channels. Fahd Hamidaddin, CEO and Member of the Board at Saudi Tourism Authority, said: “Saudi is setting the pace for global tourism development. We are currently undergoing a remarkable transformation and experiencing unprecedented growth, positioning ourselves as the world’s largest investor in tourism – this presents an exciting opportunity for both our existing and new partners. “The launch of Almosafer Activities represents another significant stride towards establishing …

Almosafer (part of Seera Group), has signed a partnership agreement with the Riyadh Chamber of Commerce to develop Saudi talent for the travel and tourism sector. The partnership will enable Almosafer to expand the reach of its in-house training programme, Almosafer Academy, which equips young Saudi nationals with the necessary skills and industry knowledge needed to succeed and grow as travel advisors or other industry professions. Almosafer and the Riyadh Chamber of Commerce will work together to enable more university students in Saudi Arabia to apply to Almosafer Academy. Fahad Alobailan, Chief Tourism Officer of Almosafer, said: “This partnership with the Riyadh Chamber of Commerce will help accelerate our efforts to develop the necessary human capital for a sustainable travel and tourism industry. As our industry grows, there is a wealth of opportunity for young Saudis to embark on successful careers. I am pleased we are doing our part in championing young talent as we continue to support the tourism agenda of Saudi Vision 2030.” Naif Abdullah Al-Rajhi, Second Vice Chairman of the Board of Directors Riyadh Chamber and Chairman of the Tourism Committee, said: “We are pleased to be collaborating with Almosafer. This partnership is poised to significantly enhance human competencies, underpinning the growth of the travel and tourism sectors and aligning seamlessly with the Kingdom’s strategic mission to cultivate and advance Saudi talents, inspiring them to pioneer and lead initiatives across diverse disciplines.” The signing took place at the inaugural Tourism Investment Forum in Riyadh which was sponsored by Almosafer. Fahad Alobailan, Chief Tourism Officer at Almosafer, moderated a panel discussion on private sector investments with Her Highness Princess Haifa Bint Mohammed Al Saud, Vice Minister of Tourism, …

The Saudi Tourism Authority (STA) has signed another partnership agreement with Almosafer, Saudi Arabia’s leading travel company (part of Seera Group) to boost inbound tourism to the Kingdom of Saudi Arabia through its multiple business operating under the Almosafer umbrella. Under the agreement, Almosafer will promote inbound tourism to the Kingdom from the GCC through its consumer segment. Almosafer will also promote inbound tourism to its B2B customers in the Middle East and North Africa region through Mawasim, its Hajj and Umrah tour operator, and through Discover Saudi, its destination management company. The agreement was signed by Fahad Alobailan, Chief Tourism Officer at Almosafer, and Munirah Abanomy, Head of Marketing Partnerships for Middle East & Africa at the Saudi Tourism Authority, at the Saudi Pavilion at the Arabian Travel Market. Fahad Alobailan, Chief Tourism Officer at Almosafer, said: “We continue to build on our longstanding relationship with the STA, working together to achieve the goals of Vision 2030. Saudi Arabia has a plethora of incredible cultural, natural, historical and religious attractions that are drawing in an increasing number of international tourists. We have seen a significant increase in demand for inbound tourism to the Kingdom and we will continue our role in enabling this continued growth.” Commenting on this agreement, Abdulkarim Aldarwish, President of the Middle East & Africa Markets at the Saudi Tourism Authority, said: “The Saudi Tourism Authority is keen to conclude fruitful agreements and strategic partnerships with major travel companies in the Kingdom. We look forward to achieving our common strategic goals and working to empower and advance business growth for our partners in the private tourism sector in the Kingdom. Through the agreement with Almosafer, we …

Almosafer and The Tourism Authority of Thailand signed a Memorandum of Cooperation (MOC) to boost tourism between the Kingdom of Thailand and GCC countries. Almosafer’s consumer segment and The Tourism Authority of Thailand will work together to promote and develop quality tourism experiences in Thailand for travellers from GCC countries, with a focus on key niche markets including sport tourism, luxury tourism, and health and wellness tourism. Muzzammil Ahussain, Executive Vice President of Almosafer, said: “The signing of the Memorandum of Cooperation with The Tourism Authority of Thailand today is an important step in meeting the growing demand for tourism from the GCC to Thailand. This partnership will provide our consumers with the best experiences while strengthening ties between the Kingdom of Saudi Arabia and the Kingdom of Thailand. Thailand is an increasingly popular destination and we look forward to working together with The Tourism Authority to enable many visitors from the GCC to experience all that Thailand has to offer.” The MOC follows the announcement on 9 March 2022 permitting Saudi nationals to travel to Thailand which marked the end of a travel ban for nationals wanting to visit the popular Southeast Asian destination. Since the announcement, Almosafer has experienced huge growth in demand for travel from Saudi Arabia to Thailand with a 470% increase in demand compared to January 2022 and a 268% increase compared to February 2022. Thailand is currently a very popular international destination for visitors from the GCC, especially from Saudi Arabia and Kuwait where Thailand ranks in the top 5 and top 9 international destinations respectively. During the month of May to date, searches for Thailand on Almosafer’s platform grew by 1100% in Saudi …