Kempinski Hotels is consolidating its presence in Dubai, following a partnership with Abu Dhabi National Hotels Company (ADNH) to rebrand two iconic hotels. On January 1, 2024, the Kempinski flag is hoisted on top of Kempinski Boulevard Dubai and Kempinski Central Avenue Dubai, formerly known as Address Boulevard and Address Dubai Mall, respectively. With the addition of these two iconic hotels to Kempinski’s portfolio, the brand’s presence is significantly strengthened in Dubai, which was one of the top performing destinations worldwide for the luxury hotel group in 2023. René Nejhoff, Chairman of Kempinski SA, said: “This significant milestone represents a huge step forward for Kempinski and reinforces our role as one of the most renowned luxury hotel brands in the Middle East. Kempinski is one of the first luxury hotel companies to take its place in the UAE in the late nineties, earning a reputation for quality and service at unprecedented levels. After a year of great performance, we will continue to grow our investments across the region in 2024 and beyond.” Spread over 72 floors, Kempinski Boulevard Dubai is a beacon of well-being in the middle of Dubai, just steps away from its most famous attractions, including The Dubai Mall, Dubai Opera and Burj Khalifa, the world’s tallest building. Located in the heart of the city, the resort features 198 highly equipped rooms and suites, and a range of elegant residences with neutral-coloured furnishings and contemporary décor that reflects the rich vibe of modern Dubai. Every detail comes together to give guests a sophisticated accommodation space that radiates warmth, enhanced by refined furnishings, original paintings and technological innovations that complement the stunning views. The hotel’s restaurant offers an unprecedented …
Read More »Address Hotels & Resorts unveils ‘Nuha’: UAE’s first ChatGPT-powered virtual hospitality concierge
In a move that redefines luxury hospitality, Address Hotels and Resorts has launched ‘Nuha’, a pioneering virtual hospitality concierge. This cutting-edge AI system, conceptualized and developed in-house, made its grand debut at the iconic Address Downtown Hotel in Dubai, the week commencing 4th September 2023. This visionary step makes Address Hotels and Resorts the UAE’s first luxury Hospitality Group to leverage AI specifically crafted for the hospitality domain. ‘Nuha’, or “نُهى” in Arabic, translates to guidance and self-restraint, capturing its essence of offering knowledgeable assistance to guests while upholding unparalleled service excellence. Where many virtual assistants lack the nuance of human interaction, Nuha, powered by ChatGPT technology, offers guests a conversation that’s natural, intuitive, and deeply personal. This ensures guests are not just assisted, but genuinely understood and valued. Mark Kirby, Head of Hospitality, Emaar Hospitality Group, commented, “At Address Hotels, we merge technology with the heart. ChatGPT’s conversational capability combined with human warmth makes our guests feel truly seen and heard. This meld of technology and personal touch places Address Downtown Hotel at the forefront of hospitality innovation.” Nuha’s comprehensive services include: Hotel Inside-Out: Beyond a mere directory, Nuha offers an in-depth tour of Address Downtown Hotel, highlighting everything from luxurious rooms to gourmet dining and tranquil spa sanctuaries. Emaar’s Expanse: Nuha isn’t limited to a single location. It’s the passport to Emaar’s vast and opulent collection, giving a panoramic view of their splendid offerings. Dubai Unveiled: Whether it’s iconic marvels or Dubai’s best-kept secrets, Nuha is the aficionado, guiding guests on an unmatched journey through the city. Stay Current, Stay Connected: With Nuha, guests have their fingers on the pulse of Dubai, from vibrant events to cultural celebrations …
Read More »Address Beach Resort Marassi opens in Egypt’s north coast
The latest property to be added on to the Address Hotels and Resorts is the opening of Address Beach Resort in Egypt. The stylish destination in the northern coast of Egypt boasts of 118 hotel keys, 169 serviced apartments, 48 private cabanas, and 21 day-use cabanas. With its own private beach and white sandy shore, the resort takes influence from its coastal location, destination, navigators from the past, and the beautiful crystal waters. A few steps away from all that Marassi has to offer, guests at Address Beach Resort Marassi will have everything their hearts desire in one place. Enjoy taking strolls along the resort’s private beach, swim in one of the three pools, or take refuge in the Spa while the kids are entertained at Qix Club, as no matter what you choose, the team at Address are there to ensure a memorable stay.
Read More »Emaar hospitality launches 360° virtual tours of its hotels in Dubai
In another technology first, Emaar Hospitality Group, the hospitality and leisure business of Emaar Properties PJSC, has introduced panoramic, 360° virtual tours of its hotels in Dubai. The virtual tours, comprising high-definition photographs and videos, offer visitors the opportunity to experience the unique value propositions of each hotel, discover its myriad facets and make an informed decision regarding the purchase – be it for booking hotel stays, restaurants or spas. These virtual tours cover properties under the premium luxury hotel and serviced residences brand, Address Hotels and Resorts; the upscale lifestyle hotel and serviced residences brand, Vida Hotels and Resorts and the new contemporary mid-scale hotel and serviced residences brand, Rove Hotels. The visitors are virtually taken through the spectacular architecture that defines properties under the Address Hotel and Resorts, including Address Boulevard, Address Dubai Marina, Address Dubai Mall, Address Montgomerie and Palace Downtown. Also, they virtually get to see the exceptional ambience offered by Vida Downtown and Manzil Downtown, as well as the three Rove Hotels that are currently operational in central locations across the city – Rove Downtown, Rove City Centre and Rove Healthcare City. To view, navigate to the master-brand pages, which will take you to individual hotel websites, where you can take the interactive tours.
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