Kuwait Airways launches “just upgrade” service to upgrade travel class

As part of Kuwait Airways’ continuous efforts to provide various services to its valued passengers, the company launched the “Just Upgrade” travel service through a bidding system, where customers can offer the best price to upgrade the seat, from Economy Class to Business Class, or from Business Class to Royal or First Class.

The Director of Network and Planning at Kuwait Airways, Mrs. Shorouk Al-Awadhi stated, “Kuwait Airways is pleased to launch its latest distinguished service which is the “Just Upgrade” service, allowing customers to obtain the best price to upgrade their travel class through bidding.  Here the customer can submit a bid before the departure of their flight through the available electronic payment methods. This is followed by a confirmation email being sent to the customer stating an upgrade in the promotion, for which the customer has offered the highest price to reserve the seat.”

Al-Awadhi added, “This will provide the passenger with an upgrade from Economy Class to Business Class, or from Business Class to Royal or First Class and offer several privileges, including priority check-in, boarding and baggage handling, access to premium class lounge, and varied selection of meal choices. Moreover, Kuwait Airways is also keen to design seats to keep pace with the best in the world and believes in the comfort and relaxation of the passenger during the flight and until the passenger reaches their destination, which is one among the company’s important priorities. Kuwait Airways’ on-board experience also includes ample spacious seats, international in-flight entertainment, local and international meal options to suit varied preferences and requirements.”

The Director of Corporate Communication, Public Relations, and Marketing at Kuwait Airways, Mr. Khalid Al-Bustan continued by saying, “The launch of this service comes within the framework of Kuwait Airways’ continuous programs directed towards launching new and diverse services in an effort to develop its system, provide service diversity, comfort, as well as entertainment to its passengers, and is within the framework of the company’s approach to achieve the highest levels of service excellence.”

Al-Bustan concluded his statement by emphasizing on Kuwait Airways’ commitment to provide comfortable and convenient services to its customers from their entry at Terminal 4, completing their travel procedures, boarding the aircraft, and experiencing an enjoyable journey during their flight.