Category Archives: Hotels

The First Group is extending its presence in the GCC with the launch of a new dedicated hotel management division, which will provide third-party management services to owners and investors looking to maximise the commercial potential of their hotel and hospitality assets. With a proven track record of launching and operating some of the UAE’s most successful upscale hotels and homegrown F&B brands, The First Group will leverage its proven expertise to offer best-in-class services and solutions to maximise the revenue-generating potential of clients’ assets. “We’re proud to launch our new third-party hotel management business and are committed to setting the benchmark for excellence in one of the world’s top hospitality markets. Our goal is to ensure that every property we manage operates to its maximum potential, remains adaptable to the latest market trends, and delivers exceptional guest experiences and strong financial returns for our partners,” said Rob Burns, CEO of The First Group. The launch of this dynamic new operation coincides with The First Group being appointed to manage the prestigious ZOYA Health and Wellbeing resort in Al Zorah, Ajman. ZOYA, which is the region’s first fully integrated wellness resort, offers a unique and holistic approach to mind and body rejuvenation. The agreement reflects The First Group’s commitment to expanding its portfolio of upscale hotels and lifestyle destinations while providing exceptional experiences to its guests and strong returns to its partners. “ZOYA Health and Wellbeing Resort marks our 17th management agreement in the region. We are truly excited to bring our all-encompassing hospitality management approach to the wellness sector. Our team of highly experienced property managers, hotel operations and F&B professionals work in sync to elevate the performance of …

Hilton announced it has signed a memorandum of understanding (MoU) with the Saudi Tourism Authority (STA) towards exploring cooperation opportunities between the two entities and developing creative content, with the aim of attracting visitors from key markets across the Middle East and Africa to the Kingdom. Signing this MoU comes as part of the STA’s ongoing commitment and efforts to forge strong partnerships with key players in Saudi Arabia’s tourism ecosystem, working closely with these partners to promote destinations in the Kingdom and provide inspiring tourism experiences. This most recent partnership also highlights Hilton’s presence and growth in Saudi Arabia, where it currently operates 16 hotels – with another 51 in the pipeline and plans to grow its portfolio to more 75 hotels in the coming years. “We are very excited to sign this agreement, which comes in alignment with Hilton’s longstanding relationship with the Saudi Tourism Authority over the years and is a reiteration of our commitment towards the tourism sector in the Kingdom,” Ajami said. “Through this partnership, we aim to attract travellers from the Middle East and Africa who are looking to explore the Kingdom’s diverse tourism offerings while staying with a global hospitality brand they know and trust.” “This Memorandum of Understanding with global hospitality leader, Hilton, aligns with our strategy to partner with key international brands and corporations that are working in alignment with our vision, attracting new segments of regional tourists and helping us achieve our 2030 objectives,” said Abdulkarim Al-Darwish, CEO of the Middle East and African Markets, STA. Hilton’s portfolio in the Kingdom includes iconic properties such as the Waldorf Astoria Jeddah – Qasr al Sharq, Conrad Makkah, Jeddah Hilton and Hilton …

Minor Hotels announced the signing of a Memorandum of Understanding (MoU) with Saudi Arabia’s Tourism Development Fund to jointly develop and operate high-quality hospitality and lifestyle projects focused on mountain resorts, wellness resorts and urban hotels within the Kingdom. The first project under this partnership is expected to be announced in H2 this year. The establishment of a strategic partnership between the two parties in exclusive regions in Saudi Arabia, will see the development of multiple hospitality projects over the next couple of years. Minor Hotels will act as an operator and partner in each of the projects, which are expected to become distinct destinations in their respective locations. The group’s flagship brands include Anantara, Avani, Tivoli and Oaks and hospitality projects under these brands will be established in locations across Saudi Arabia mutually agreed by both parties. The development of these hotels and resorts is consistent with the Kingdom’s National Tourism Strategy (NTS) and in line with the Saudi Vision 2030. The projects will be developed in the targeted tourism destinations specified in the National Tourism Strategy and will be announced soon. Saudi Arabia’s Tourism Development Fund supports tourism investment in the Kingdom, linking private sector investors with public funding opportunities. It was set up in 2020 to harness opportunities and fund development in the tourism ecosystem and tourism destinations across Saudi Arabia. The luxury brand Anantara will constitute at least one of the agreed projects. Anantara is known for its experience-led and heartfelt hospitality in some of the world’s most exciting destinations. With Thai roots, Anantara Hotels, Resorts & Spas is already well known in the GCC region and has more than 10 properties in the United Arab …

IDS Next has entered a collaboration with Wyndham Hotels & Resorts to provide a new loyalty enrolment interface to its branded hotels in the Europe, Middle East, Eurasia and Africa & South East Asia and Pacific regions. Powered by IDS Next’s certified cloud solutions, the new technology will help hotels to improve the enrolment of new members into its loyalty programme Wyndham Rewards, either post-reservation or during their stay in a more convenient, flexible and efficient way. IDS Next will also offer cloud, mobile, and on-premises enterprise hotel full-stack solutions. “This is a significant milestone for both parties, and we are proud to be the first property management solution provider to implement the loyalty enrolment-certified interface across all Wyndham Hotels & Resorts properties in this region,” says Binu Mathews, the CEO of IDS Next. Nikhil Sharma, Market Managing Director Eurasia of Wyndham Hotels & Resorts adds, “IDS Next is one of most recognised software solutions providers in Asia and adding its advanced interface to our suite of property management tools is testament to our commitment to bring the most innovative technology to our hotels and ultimately providing guests with the best possible experience.” “IDS next is a holistic ERP solution both on premise and cloud that has full two-way integration into Wyndham Central Reservations Systems and Wyndham Rewards. Their impeccable support has been a key driver of our future IT roadmap,” adds Atul Gupta, Sr. Director Hotel Technology Strategy & Services, Global Hotel Systems Wyndham Hotels & Resorts. IDS NEXT also has certified interfaces for TWI (Travel Web Integrator), EDW (Enterprise Data Warehouse), STR (Smith Travel Research) and OTA (Online Travel Agency) insights. This certified and integrated solution will empower Wyndham …

IHG® Hotels & Resorts signed a Master Development Agreement (MDA) with Tashyid for Hotel Operations, which will see the development of 12 hotels and 2,500 keys under the Holiday Inn Express brand across the Kingdom of Saudi Arabia. With Ministry of Tourism encouraging such investments in the Kingdom, the signing took place in the presence Mr. Mahmoud Abdulhadi, Deputy Minister for Destination Enablement. The agreement will allow IHG to expand and diversify its mainstream offering across Saudi Arabia, in line with the demand being created by initiatives under Saudi Vision 2030. As a world-renowned brand, Holiday Inn Express champions simple, smart travel by providing a launch pad for guests to make their connection and is highly suitable and well-positioned for new-age smart travellers visiting Saudi Arabia across business, leisure, and meetings segments, including Saudi’s biggest and growing demographic of millennials and Generation Z travellers. As part of the agreement, IHG has also signed the first Holiday Inn Express hotel with Tashyid for Hotels Operations Limited which will debut the brand in Jeddah by June 2025. Marking a key milestone for the brand in the Kingdom, the 300-room hotel will be located on Al Madinah Road, one of the busiest areas in the city. Providing a best-in-class experience, guest rooms at Holiday Inn Express Jeddah will feature amenities such as high-speed WiFi, smart TVs, premium bedding, and pillow options to ensure guests have a restful stay. The hotel will also offer signature complimentary ‘Express Start Breakfast’, speedy check-in, and power showers to ensure guests are recharged for the day. Known for its success in the upper-midscale segment and understanding of the ‘Next Gen Smart traveller’, Holiday Inn Express hotels in Saudi …

Shangri-La  launched its new “Find Your Shangri-La” global campaign, created to help guests find their personal moments of joy at the luxury hotel chain renowned for its delivery of Asian hospitality. The initial part of the campaign is centred around a whimsical brand film that celebrates Shangri-La’s commitment to providing guests with unforgettable experiences, showcased through unexpected moments of personalised and authentic service. “At Shangri-La, we understand that each guest has a unique version of what it means to “Find Your Shangri-La”, says Shangri-La Chairman Hui Kuok. “We have a rich legacy of more than 50 years in delighting customers and wanted to take this opportunity to highlight something that has always been part of us — bringing joyful moments to the people we host. “The new brand film captures the unique way in which we delight our guests with special moments and treats through our warm, authentic hospitality. We are excited to debut our campaign with this film, alongside an array of immersive experiences that elevate our brand experience.” The film was developed in partnership with GRAMMY® award-winning director Dave Meyers. To illustrate how guests can find their own Shangri-La, Meyers brought to life fanciful characters that represent different guest personas and chronicled how they found their happiness in various Shangri-La properties, showcasing the delightful, personalised hospitality experiences offered at each hotel. “Shangri-La is more than a physical place”, said Meyers. “It is a state of mind – a magical world that you can get lost in. Making this film has been a wonderful and inspiring experience for me to explore what ‘Shangri-La’ means to modern travellers”. “Find Your Shangri-La” themed experiences at a variety of hotels… To encourage guests …

In an effort to launch joint activation campaigns, offer appealing deals, and design captivating experiences to showcase Saudi Arabia as a top tourism destination worldwide and in the region, Four Seasons Hotel Riyadh and the Saudi Tourism Authority (STA) have signed a Memorandum of Understanding (MoU). The partnership will involve the sharing of insights, ideas, and experiences. The MoU falls in line with the hotel chain’s endeavours to collaborate with the Saudi tourism entity to achieve mutual goals and support efforts aimed at establishing Saudi Arabia as a premier destination in the region. “The Four Seasons Hotel Riyadh is delighted to conclude such an agreement with STA’s Middle East and Africa Business sector, with the hopes of forming a prosperous collaboration to promote Saudi tourism, lure tourists from nearby markets, and offer a tourism experience that rises up to what the Kingdom’s guests expect from the leading, globally renowned hospitality brand, the Four Seasons Hotel” said Swen Ehlender, Director of Marketing for Four Seasons Hotel Riyadh. “This agreement emphasizes once more STA’s keenness to sign partnerships with leading companies and global hotel chains to attract tourists from markets in the region and fulfil the aspirations of visitors who come seeking the world’s finest hotels,” said Abdulkarim Aldarwish, STA’s President of Middle East & Africa Markets. The MoU was signed at Saudi Arabia’s pavilion at the Arabian Travel Market 2023 held in Dubai by Swen Ehlender, Director of Marketing for Four Seasons Hotel Riyadh, and Munirah Abanomy, Head of Marketing Partnership for Middle East and Africa.  

Elaf Group participated in the ‘Future Hospitality Investment Summit – Saudi Arabia 2023’, which was held from May 7 to 9, 2023, in the capital city of the Kingdom of Saudi Arabia, Riyadh. This year’s summit assembled a huge number of leaders and officials from countries across the globe as well as renowned investors, business owners, developers and operators in the hospitality and hotel services sector, making it the largest edition in the history of this significant event for the region’s hospitality sector. As the event draws industry leaders from around the world, Elaf Group highlighted its most notable hotel services and products as well as the most recent additions to its hotel facilities in Saudi Arabia. The event served as a platform to address challenges and opportunities, promote sustainability and innovation, and enable entrepreneurship in the hospitality sector and shape the future of hospitality in the KSA and the region. During the event, Majed Kaki, Vice President of Elaf Travel and Tourism at Elaf Group participated in the panel discussion titled ‘The Saudi Private Sector and the Saudi Vision 2030’, centred on the private sector’s contribution to the development and growth of tourism sector and execution of developmental projects. In addition, he emphasised the opportunities and possibilities for the expansion of tourism, hospitality and hotel services sectors and reinforced their role as significant private economic contributors in line with the goals of Saudi Vision 2030. He further highlighted Elaf Group’s plans to develop its hotel services and products, modify and expand its hospitality facilities in line with the ambitious national plans for tourism, and ensure readiness to welcome more visitors, tourists, pilgrims and Umrah performers. Kaki said: “Elaf Group …

Dur Hospitality and Memar Development & Investment have signed an agreement to operate two hotels in Makkah under the brand Nur by Makarem. The two hotels are among Dur Hospitality’s first Nur by Makarem properties.  The first hotel, Nur Al Naseem, is located in Makkah’s Al Naseem district and includes 124 rooms and suites, as well as a restaurant, café, and various amenities. Commenting on this milestone, Dur CEO, Mr. Sultan Al-Otaibi said:” Nur by Makarem brand is redefining the experience of affordable hotels in Saudi Arabia to meet the growing demand for this category of hotels. The brand will add value and diversity to the hospitality options in the holy cities in line with the Saudi government’s strategy to scale up spiritual hospitality offerings as per Saudi Vision 2030. It will also leverage Saudi heritage hospitality while complying with international standards.” Dur Hospitality’s President of Hotels Operations,  Mr. Hassan Al Ahdab stated: “Nur by Makarem will renovate, convert, and operate the hotel while upgrading the hospitality experience, capitalizing on the heritage, vast potential, and world-class services of Makarem. This concept presents an excellent opportunity for hotel owners and operators in Makkah and Madinah to revitalize their hotels with a new modern and sophisticated look.” Speaking on this occasion, CEO of Memar Development & Investment, Eng. Abdulaziz Al-Muqran said: “ Our company’s strategic priorities as a real estate developer in the hospitality sector focus on developing great hotels in strategic locations in various regions of the Kingdom, providing properties that meet market needs, and signing management and operation agreements with leading local and international hotel operators. We are pleased to be signing a partnership agreement with a leading hospitality company …

Saudi Arabia’s Tourism Development Fund (TDF) announced the signing of a financing agreement with Shada Real Estate Development and Investment Company. The agreement is to establish a 4-star boutique hotel featuring 110 hotel rooms in Jeddah, one of the targeted tourist destinations. The hotel will be designed with a mix of the architectural styles of Makkah region and the local style. The announcement of this agreement coincided with the Future Hospitality Summit – FHIS – held in Riyadh from May 7 to May 9, 2023, which witnessed the presence of a large number of government dignitaries and officials of the tourism and hospitality industry, as well as a group of prominent developers, investors, hotel owners and operators, to discuss the prospects of growth and development of the tourism and hospitality sector in the Kingdom. The hotel will be characterised by its design, inspired by the local style mixed with architectural touches specific to the Makkah region. Shada Development and Real Estate Investment aims to revive, preserve and highlight the essence of the cultures of the various regions in the Kingdom, especially the architectural cultural heritage of the city of Jeddah. TDF’s agreement with Shada Hotels will contribute to the growth of the Kingdom’s economy and achieve the goals set out within the National Tourism Strategy. Qusai bin Abdullah Al-Fakhri, CEO of the Tourism Development Fund, said: “TDF’s purpose is to be the main enabler for investors, in order to serve the objectives of the National Tourism Strategy. This agreement with our partner Shada Company is one of the ways in which the Fund is helping to activate tourism destinations in the Kingdom, which will contribute to supporting investment and motivating …