Category Archives: Hotels

Hyatt selects Sabre to enhance connectivity and distribution

Hyatt Hotels Corporation announced a new technology agreement between affiliates of Hyatt and Sabre Corporation. Under this agreement, Sabre’s SynXis Central Reservation System will become the main Central Reservation System (CRS) for Hyatt hotels beginning in 2024. This integration will enhance Hyatt’s reservation capabilities, streamline its operations, and deliver a seamless and efficient experience for guests, including a faster search and booking process. The agreement comes on the heels of Hyatt’s announcement of Hyatt PrO to optimize its revenue management system. These innovations are done with the aim of enhancing Hyatt’s commercial technology stack, informed by listening to owners and operators. “All of our business decisions are driven by our purpose – we care for people so they can be their best – and that begins with empathy and listening,” said Eben Hewitt, chief information officer, Hyatt. “As part of our transformative growth journey, we heard directly from owners and franchise management companies that we had an opportunity to create a more efficient and streamlined Central Reservation System, and after a very thorough evaluation, we decided that Sabre would be the perfect provider for Hyatt’s global portfolio to make the search and booking process even better for guests.” By leveraging the SynXis Central Reservation System, Hyatt’s new system will be designed to make the guest search and booking process even smoother and increase visibility for property availability through: Flexible calendar search – Guests searching for availability will have a more intuitive and efficient calendar view, including key dates when special promotions are available, as well as when World of Hyatt members can redeem their points for the highest value. Enhanced rooms and rates view – Hotels will be able to …

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Mandarin Oriental announces new luxury hotel and branded residences on London’s south bank

Mandarin Oriental Hotel Group will open its third London hotel in the British capital in 2028 to cater to the discerning guests from the Middle East. Situated on London’s South Bank with dramatic views over St Paul’s Cathedral, Mandarin Oriental Bankside, London is positioned ideally to access both the City of London and the West End theatre and shopping districts, offering a perfect base for leisure and business travellers. The hotel will be part of the larger Bankside Yards development, which serves to reconnect the space between the Tate Modern and Blackfriars Station and is centred around the historic railway arches that run through the heart of the site. The overall property is being developed by an international real estate consortium including Hotel Properties Limited, Native Land Limited and Amcorp Properties Berhad. The development will comprise a contemporary standalone building, expected to have 171 guestrooms and 70 branded Residences at Mandarin Oriental. The hotel will offer wellness and fitness facilities tailored for those leading active lifestyles. Within a dedicated space, guests will find a comprehensive Spa at Mandarin Oriental, providing signature wellness therapies and beauty treatments, a 25m lap pool, a spacious fitness centre and invigorating heat and water experiences. Four distinct culinary outlets, located on the first floor and the 19th floor of the building, with views across the city, will make the hotel a destination for locals and visitors alike. Dedicated events spaces include adaptable function and meeting rooms, with pre-function space, an outdoor terrace and an activity space, will ensure it becomes a sought-after destination for events and social occasions. In line with the brand’s continuous commitment to sustainability, the property will benefit from the wider Bankside …

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IHG Hotels & Resorts launches first Holiday Inn open lobby concept in the UAE

Holiday Inn Dubai Business Bay will be the first in the UAE to bring to life the brand defining Open Lobby concept, which transforms the traditional hotel lobby into a flexible space, where the guests can connect, relax, socialise or work their way. IHG Hotels & Resorts will launch, by quarter four 2023, a new stylish dual-branded property in Dubai’s Business Bay. Located a short distance from key tourist and business spots, this cluster of hotels will offer modern and comfortable accommodations for travellers enjoying a short or longer stay in Dubai.The hotel will feature 275 rooms, modern meeting and recreational facilities including a fitness centre and an outdoor pool.  The naturally lit meeting and event spaces will offer state of the art technology with a capacity for up to 100 guests. The new Holiday Inn hotel will bring to Business Bay two new dining venues, a Mexican eatery, La Plancha – Terraza Mexicana, and a chic modern European restaurant and bar, Brasserie on One. It will embody all of its hallmarks, which our guests know and love us for including the brand’s signature “Kids Stay and Eat Free” program. The thoughtfully designed guest rooms will offer best in class features including a 55-Inch smart TV, contemporary furnishings, and high-quality bedding. Staybridge Suites is IHG’s upscale extended stay hotel brand that offers an elevated, residential-style hotel. The new hotel, Staybridge Suites Dubai Business Bay will offer 120 suites with options of studio, one, and two-bedroom suites to cater to varying guest needs. The all-suite hotel is perfectly designed to meet the needs of extended-stay travellers who seek a sense of community and home like warmth when traveling for days, weeks, …

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Global Hotel Alliance partners with luxury cruise line Regent Seven Seas Cruises

Global Hotel Alliance (GHA) entered a landmark partnership with Regent Seven Seas Cruises. This exclusive agreement marks the first time a cruise line has partnered with GHA, bringing together two leading luxury brands in the travel sector. GHA DISCOVERY members, who have access to 800 hotels, resorts and palaces operated by 40 hotel brands in 100 countries, are rewarded with the program’s innovative rewards currency, DISCOVERY Dollars (D$1 equal to US$1). Through this exclusive partnership, the program’s 24 million members will now enjoy the additional benefit of earning D$ by reserving a voyage with Regent and will be able to redeem those benefits in any GHA hotel, resort and palace. GHA DISCOVERY members who reserve a Regent cruise will also be fast-tracked to GHA DISCOVERY Titanium status, which provides a number of benefits at GHA hotels and resorts worldwide. In addition, GHA members will receive a special welcome gift of champagne and chocolates to be enjoyed once on board their reserved voyage. “We are the perfect match, with Regent Seven Seas Cruises being the world’s leading luxury cruise line, offering itineraries that connect key cities across the globe, and GHA DISCOVERY uniting the world’s largest collection of luxury hotel brands, with some of the best hotels in the world in those same destinations,” said GHA CEO Chris Hartley. “This strategic partnership will expand our reach, provide more choice and rich new benefits to our customers; and for GHA, it will drive significant enrolments notably from key markets such as the U.S., generating incremental revenue to our hotel brands.” “We are delighted to partner with GHA to bring Regent Seven Seas Cruises’ unrivaled luxury experiences to even more discerning guests around …

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First ever vertical urban resort One&Only One Za’abeel Dubai slated to open by 1st December 2023

The first-ever vertical urban resort from ultra-luxury hospitality brand One&Only is set to welcome guests from 1 December 2023. An architectural icon, One&Only One Za’abeel represents a captivating duality – a place where the untold charms of Dubai meet the palpable energy of the most futuristic city on Earth; where the garden meets the sky; and where the traditional horizontal resort has been reimagined into a vertical masterpiece. “Kerzner International has always challenged conventions – and our first One&Only Urban Resort is no exception. One&Only One Za’abeel redefines what it means to provide ultra-luxury hospitality in the heart of a city,” says Philippe Zuber, Chief Executive Officer, Kerzner International. “Our Urban Resorts have all the elements of One&Only’s DNA – life and energy, space and privacy, curated experiences and exceptional service – translated to a dynamic urban setting. Found in the most inspiring destinations on Earth, each One&Only resort is an exceptional one-off, celebrating the unique charisma of its location. Perpetually altering Dubai’s skyline, One Za’abeel is a landmark architectural development not just for the UAE, but for the world – and we’re thrilled to introduce our first Urban Resort in such a spectacular setting.” Rising above the city’s exclusive Za’abeel neighbourhood, overlooking Dubai’s glittering skyline, the resort is located in the One Za’abeel development by acclaimed architects Nikken Sekkei. A bold new vision of innovation and aspiration, One Za’abeel’s dual skyscrapers are dramatically intersected by the world’s longest cantilever, The Link – a futuristic boulevard floating 100 metres above the street. In keeping with the unrivalled space and seclusion you’d expect from a One&Only resort, One&Only One Za’abeel’s expansive rooms, suites, and Villa One penthouse are amongst the largest …

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Saudi Arabia GOPPAR index at 102% of the 2022: STR

Saudi Arabia (US$71.75) was the only other market to show a higher GOPPAR index over the previous month, at 102% of the 2022 comparable. Jordan’s GOPPAR level reached US$66.77 in May, showing a significant month-over-month increase (+34.1%). That level was 106% of what was seen in May 2022, but was down from the 369% index reported in April. Qatar reached a GOPPAR of US$37.95, down 20.9% year over year. The market, however, saw a month-over-month jump of 39.0% and was one of the only markets to show an improvement in the index (at 79% of May 2022 levels). Among key hotel markets in Middle East & Africa, Jordan and Qatar realized the only month-over-month  gross operating profit per available room (GOPPAR) improvements, according to STR’s May 2023 P&L data release. Key profitability metrics: TRevPAR – Total revenue per available room GOPPAR – Gross operating profit per available room EBITDA – Earnings before interest, income tax, depreciation, and amortization LPAR – Total labor costs per available room

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GuestReady expands operations to Saudi Arabia

GuestReady announced its official launch in Saudi Arabia with the opening of the company’s Riyadh office. The company’s entry into the Kingdom means that GuestReady now offers short-term rental property services in over 63 cities globally. The office is the second in the Middle East following Dubai in the United Arab Emirates, which launched in 2016. According to GuestReady’s GCC Managing Director, Reem Al Khatib, the company chose to expand to the Kingdom due to it’s thriving real-estate sector and rapidly growing travel & tourism industry: “Domestic tourism has always been strong in Saudi Arabia and now, with international travel set to play a more significant role to the Kingdom thanks to Vision 2030, we see a tremendous opportunity to not just support guests, investors and property owners, but also the sector as a whole.” Under Vision 2030, the country plans to reach 100 million tourists annually by 2030, and along with it, contribute 10% to the country’s GDP and create one million jobs in the tourism industry. With a full team of property managers, including interior designers, onboarding and support staff, GuestReady’s Riyadh office is set to help boost Saudi investors and property owners’ returns through world-class technology and expert, local advice and end-to-end support. GuestReady’s launch in the Kingdom is also set to elevate guest-experience for both domestic and international tourists, and short to mid-term renters who choose to stay in GuestReady-managed short-term rental properties. Along with local expertise powered by global best-practice, GuestReady is also introducing its innovative proprietary platform and property management system (PMS), RentalReady to Saudi Arabia. RentalReady offers all-in-one functionality for managing short-term vacation rentals to both property owners and managers, as it also …

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Holiday Inn brings its innovative open lobby to the Middle East for the first time with Holiday Inn Riyadh

Holiday Inn is bringing its new design hallmarks to the Middle East for the first time, at the newly opened Holiday Inn Riyadh in Saudi Arabia. The opening marks IHG’s expansion of its mainstream brand portfolio across the Kingdom of Saudi Arabia, in line with the demand created by initiatives under Saudi Vision 2030. Newly opened in Saudi Arabia, Holiday Inn Riyadh The Business District features the first brand- defining Open Lobby and is a perfect showcase for the modern and engaging public spaces that Holiday Inn has come to be known for globally. For over 70 years, Holiday Inn has been one of the world’s most recognised and trusted brands and it continues to create memorable experiences for thousands of guests every day. Holiday Inn is an iconic brand that has set industry standards and continues to meet the changing needs of guests by delivering exceptional experiences that can be seen and felt through the new active, open lobby (with a mix of spaces to lounge, dine, and work), elevated food & drink options, and modernised design. The brand’s Open Lobby concept combines all public spaces, including the reception area and the restaurant and bar, into one open, lively, and cohesive space. It allows guests to make themselves at home and enjoy their stay on their own terms, whether they’re there to eat, drink, work or socialise. The Open Lobby will offer a vibrant communal space where guests can relax and connect with friends, family or other travellers, designed with the needs of the modern traveller in mind. The public space includes a contemporary media lounge to unwind with friends, a coffee bar for a chat over a quick …

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180 roomed Element West Bay by Arctic and Element by Westin opens in Doha, Qatar

Al Rayyan Tourism Investment Company (“ARTIC”) and Element Hotels  announced the opening of Element West Bay by Westin. Element Hotels are designed for today’s healthy, active traveller who seeks to maintain the balance of their daily routine while away on the road. Offering many of the comforts of home, Element caters to those looking to stay for both the short and long-term. The hotel offers a fresh approach for the longer stay market with its thoughtfully designed accommodation and contemporary, nature-inspired spaces. Element Hotels has redefined the longer stay experience with  a  design  philosophy  that encourages guests to recharge and find their focus. The hotel’s 180 spacious studio, one, two, three and four-bedroom apartments offer views of both the city and the Arabian Gulf, while being exquisitely furnished with signature Westin Heavenly® beds, a large workstation, and a fully equipped modern and spacious kitchenette. The apartments also feature  spacious  living  and dining areas. An ideal place for business travelers, long stay guests, and holidaymakers, the hotel is five minutes walking distance from Doha’s best beach clubs and provides easy access to key business and financial districts. This includes destination hubs such as Doha Exhibition Convention Center and the City Center Mall. At Element West Bay, guests will be energized with a food and beverage menu that prioritizes fresh and healthy ingredients. A complimentary Rise® breakfast starts the  day  by  offering morning staples as well as low-fat options and fruit smoothies, followed by all-day dining at Californian food culture concept ShiKiMiKi. In addition, the Restore Grab & Go menu, available 24/7, includes a wide variety of fresh ingredients and on-the-go meals, from wholesome salads and sandwiches to yoghurt and snacks and …

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dnata partners with Pulse Hotels & Resorts to represent its growing Maldives portfolio in the GCC

dnata is partnering with the Maldives’ Pulse Hotels & Resorts to bring its unique and expanding portfolio of properties across the Indian Ocean archipelago closer to the region’s traveller base. dnata Representation Services will become Pulse Hotels & Resorts’ exclusive sales and marketing representative in the GCC, showcasing its latest news, exclusive rates, and more to travellers across the region, as travel demand for the Maldives continues. According to statistics from the Maldives Ministry of Tourism, the UAE was placed in the top ten number of arrivals by country of residence in its latest reports, between January and May 2023, whilst tourist arrivals from other GCC destinations remain strong. Pulse Hotels & Resorts owns and manages three properties across the Maldives, each offering a unique experience. The Nautilus is an ultra-luxury private island and winner of multiple awards, known as one of the world’s most exclusive bohemian island hideaways. One of the newest resorts in the Maldives, Nova launched in 2022 with a modern take on all-inclusive with a vibrant ‘community’ concept. The largest of the offering, Kandima, is a stylish and game-changing island destination boasting 264 studios and villas, 10 dining venues, and a plethora of activities for leisure, corporate or MICE travel. The Maldives-based company, which launched in 2015 with an entrepreneurial mindset to re-imagine the hospitality offering of the destination, continues to enhance the current portfolio and further expand its resort portfolio with product launches scheduled for the coming years. Althaf Mohamed Ali, Chief Operating Officer at Pulse Hotels & Resorts, commented: “There has been an increase in interest and travel to our resorts from the GCC region in recent years. Our resorts cater to luxury travel …

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