Category Archives: Hotels

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) announced an agreement with Hilton to further enhance the emirate’s destination offering.  The agreement, which was signed at Arabian Travel Market 2024, will enable guests staying at Hilton hotels in Abu Dhabi this summer to enjoy special benefits and discounts at various iconic landmarks throughout the emirate. This initiative aims to enrich the stay experience for guests while showcasing the diverse cultural and leisure offerings Abu Dhabi has to offer. Additionally, Abu Dhabi’s vibrant events will be integrated into Hilton’s regional promotional activities, amplifying the visibility of the emirate’s cultural and tourism initiatives across a wider international audience base and giving Hilton guests insight into the Emirate’s exciting calendar of events. Abdullah Yousuf, Director of International Operations at DCT Abu Dhabi, said: “Through our collaboration with Hilton, we are bridging the gap between visitors and their next wonderful experience in the Emirate, introducing them to enriching sights, landmarks, and events, and encouraging them to discover more about Abu Dhabi at their own pace. This partnership aligns with the objectives of our Tourism Strategy 2030, contributing to our goal of making Abu Dhabi a leading global destination and achieving sustainable tourism growth.” Guy Hutchinson, President, Middle East and Africa, Hilton, said, “We have a longstanding relationship with DCT Abu Dhabi and are delighted to sign this latest agreement, which will see us partner to amplify Abu Dhabi’s tourism initiatives and support Hilton’s properties in the emirate. Our four hotels in Abu Dhabi are the ideal base for visitors to enjoy all that the emirate has to offer including theme parks, world-class dining and pristine beaches. We look forward to building …

The Board of Directors of NEOM announced Jaumur, the largest cosmopolitan luxury community set on the coast of Gulf of Aqaba, designed to serve the highest standards of future livability and active lifestyle. Two distinctive destination hotels within Jaumur offer 350 luxurious rooms and suites, inviting guests to enjoy the breathtaking views and embrace all aspects of modern coastal hospitality and sporting activities.This new addition promises a unique blend of experiences on both land and sea, complementing NEOM’s evolving regional development in northwest Saudi Arabia. Jaumur is an exclusive residential community thoughtfully master planned around an inspiring marina for more than 6,000 residents. Embedded into the varied topography of the Gulf of Aqaba coast, it features 500 marina apartments and nearly 700 luxury villas, boasting waterfront access and private mooring. The marina serves as the focal point of the development, the beating heart around which the vibrant community of Jaumur thrives. A monumental 1.5-kilometer aerofoil rises above the largest of the yacht berths, providing year round protection for yacht owners and a haven for the marina’s residents and guests. The aerofoil incorporates a gravity-defying cantilever to form a stunning entrance to the marina, welcoming the world’s largest superyachts. The sculptural structure is a landmark that serves as the perfect base for all the marina attractions, for committed yachting enthusiasts and adventurers seeking personalized experiences. The marina promenade will be a place alive with entertainment, leisure and cultural experiences, hosting year-round arts events and performance programs, complemented by signature retail stores and world-class dining options. Jaumur’s commitment to innovation and learning is embodied in the development’s state-of-the-art deep-sea research center and top-tier international boarding school. The research institute is dedicated to …

Servantrip announced a global strategic partnership with Holidayme dedicated to empowering travel agents and service providers worldwide under the Traveazy Group. The partnership will provide Holidayme – which has 10,000+ travel agent clients in over 50 countries and is based in Dubai – with full access to Servantrip’s portfolio via an API connection. As such, the clients of Holidayme will have access to a portfolio of 100,000+ curated tours & activities experiences in the main destinations Holidayme is selling. In addition, users of Holidayme can gain access to the wider Servantrip portfolio of 700,000 exceptional experiences catering to diverse travelers. Meanwhile Servantrip’s many supplier partners benefit from strengthened distribution through Holidayme’s 10,000+ travel agencies, giving them access to incremental, hard-to-reach, real-time bookings. In addition, Holidayme’s travel agent clients gain a cross-selling opportunity through the functionality that Servantrip offers that allows users to make several bookings in the same reservation. Anand Srinivasan, Chief Business Officer, Holidayme said: “Our travel agents rely on us to deliver the finest and most exclusive products at competitive prices. After a thorough market evaluation, we found Servantrip to be the ideal partner. This collaboration ensures that our travel agents can access an unparalleled selection of tours and activities, enhancing the value and experience we offer to our clients.” Manuel Núñez, CEO at Servantrip added:  “We are hugely excited to be working with such a well-known brand that is so dedicated and passionate about giving its travel agent clients the best of everything. At Servantrip we understand the importance for frontline travel agents of having the right tours & activities products and how that in-destination part of the package can make or break a sale, whilst also making someone’s …

Accor has been saying ‘ALL Thanks To You’ over the month, at a series of appreciation events hosted by the formidable Accor sales teams. Designed to acknowledge and recognise the value its partners, clients and corporate advisors bring to Accor, the events, hosted in Dubai, Riyadh, Abidjan, and Istanbul proved to be a momentous success, with over 1000 travel partners across a wide range of industries, coming together to enjoy the Accor hospitality. The coordinated events were also an opportunity for Accor to showcase its brands, new hotels, and introduce new key executives across the sales and business events teams. The Group’s ALL Meeting Planner programme, where year-round, event organisers can earn points and use these to cover up to 15% off their event bill and access redemption rewards, including world-class experiences, was also highlighted. Continuing the theme of thanks and appreciation, the Sales team, along with representatives from over 80 hotels across Middle East, Africa and Türkiye visited with key clients in each destination to update on the Group’s commitment to sustainability, which includes removing all single-use plastic items from the guest experience and reaching net zero carbon emissions by 2050, Hotel refurbishments and new developments. Paul Stevens, Chief Operating Officer, Premium, Midscale & Economy Division, Middle East, Africa and Türkiye at Accor, said: “Our ALL Thanks to You appreciation events held across key destinations within the Middle East, Africa and Türkiye region were a great success. “The gatherings were a celebration of the strong bonds that unite us with our trade partners and clients acknowledging our heartfelt gratitude for their invaluable support and loyalty to Accor. “In a world where relationships matter more than ever, we look forward to continuing to …

Speaking with TravTalkME on the sidelines of ITB China, Abdelkhalek Mostafa – Regional ecommerce Director Pickalbatros Hotels and Resorts shared that Chinese travellers have become one of the main source markets for their hotels and resorts across Egypt over the past few years. The main attraction of the Chinese is their world renown theme park, the largest by the name of ‘Neverland City’ in Hurghada. Ensuring that the source markets are provided all facilities is a key factor for destinations, hence Pickalbatros Hotels and Resorts too have  introduced many facilities to cater to this important clientele. Ranging from family oriented resorts to adult only resorts, Pickalbatros Hotels and Resorts have established a formidable name with their clientele from across the world.

IHG Hotels & Resorts signed a management agreement with Urbnlanes Development to bring two new Crowne Plaza hotels to Egypt. The dual signings will see the introduction of Crowne Plaza Cairo New Administrative Capital and the Crowne Plaza New Cairo Yellow. Set to open in 2028, both new Crowne Plaza hotels promise a unique blend of premium hospitality and convenience for guests. True to the Crowne Plaza brand, the new-build hotels are set to deliver exceptional guest experiences rooted in blended travel that cater to both leisure and business guests, enabling effortless flexibility and balance between work and life. Located in the iconic Levels Towers in the heart of the New Administrative Capital, Crowne Plaza Cairo New Administrative Capital is set to offer excellent accessibility to business guests looking for proximity to the nearby government ministries, administrative institutions, embassies and finance houses. The hotel will offer three dining options, including a sky bar, and will also hosts five well-appointed meeting venues to cater to the needs of corporate guests. Crowne Plaza New Cairo Yellow, will be nestled within New Cairo’s main arteries. Part of the ‘Yellow’ mixed-use development project, the hotel will be located within short distance from business parks and Cairo International Airport. Along an all-day dining restaurant and a Club Lounge, Crowne Plaza New Cairo Yellow will feature five meeting and events venues including a ballroom. Haitham Mattar, Managing Director, India, Middle East & Africa, IHG, commented: “Signing of two new Crowne Plaza hotels in Egypt represent a significant vote of confidence and trust in IHG and the appeal of the brand. We are excited to be an integral part of these major new developments and look forward to …

Radisson Hotel Group announced the opening of Radisson Hotel Muscat Panorama with 165 elegantly appointed rooms and suites, offering an elevated experience for business and leisure travelers. Muscat, the capital of Oman, is known for its dazzling mix of old and new, blending its ancient cultural heritage with modern architecture. Set against the backdrop of the stunning Al Hajar mountains and the Arabian Sea, Muscat is a gateway to Oman’s rich history and a vibrant destination for travelers seeking a unique blend of culture and contemporary comforts. The city offers travelers numerous sights to explore, from Old Muscat, home to the blue-and-gold Al Alam Palace (Sultan’s Palace) to Oman’s largest mosque, the impressive Sultan Qaboos Grand Mosque to historic forts, bustling souks, and beautiful beaches. Nestled in the city center, Radisson Hotel Muscat Panorama is the essence of style and comfort, providing easy access to Muscat’s must-see attractions and many shopping destinations. The hotel boasts an array of amenities, including a state-of-the-art fitness center, a tranquil spa, and an inviting indoor pool, perfect for relaxation after a busy day. The hotel is conveniently located just 18km from the international airport, allowing guests to arrive at the hotel in roughly 15 minutes by car or taxi. The hotel offers several dining options, including Al Muzen which features international cuisine in a family-friendly setting and Friends Café in the lobby, ideal for quick bites. For those seeking a sophisticated atmosphere, Casa Di Bacco presents an exclusive selection of spirits and cigars. The stylish pool bar offers breath taking panoramic city views, exquisite cocktails, and delectable snacks. With separate spa facilities for men and women, guests can indulge in luxurious massages and treatments, complemented …

Almal Real Estate Development announced the launch of its hotel and residence project on Al Marjan Island, Ras Al Khaimah named “The Unexpected Al Marjan Island Hotel & Residences” recently. Led by Almal Real Estate Development, the project will be completed in collaboration with two prestigious brands. The company has recently appointed Palladium Hotel Group, a renowned hotel operator with over five decades of experience and presence in seven countries that manages nine successful brands such as Ushuaïa Unexpected Hotels, to launch the project under the brand The Unexpected Hotels & Residences, a concept inspired of its properties in Ibiza, and the first of its kind in the UAE. The company has also appointed the Design & ARchitecture bureau (DAR) as the lead design consultant for the project, set to manage all aspects of the property’s lifecycle. Set to be built on Al Marjan Island, the project will be a unique addition to this beachfront locale, offering a blend of sophisticated elements and contemporary design, and delivering the same immersive experience that The Unexpected Hotels & Residences brand is lauded for. The property will boast 422 hotel and residential units, all offering unparalleled comfort and privacy with uninterrupted views of the Arabian Gulf. Situated less than a minute from the Wynn resort, guests will enjoy extraordinary vistas of both the Wynn resort and the serene sea. Guests can also enjoy an infinity rooftop pool, a vibrant beach club, a spa and wellness centre, pocket gardens, five intimate dining areas offering authentic and international cuisine, and so much more. The ground floor amenities at The Unexpected Al Marjan Island Hotel & Residences offer an array of experiences, blending leisure, entertainment, and convenience. …

Baheej Tourism Development Company and the Tamimi-AWN Alliance announced the development of the waterfront area of the Royal Commission at Yanbu. Their first project in Yanbu will cover an area of 32,000 square meters and features three iconic leisure assets including a Beach Escape, a Tourist Activation Center, and a Lifestyle Hotel. Additionally, the project will feature a fourth component to be announced at a later stage. Each of these components will provide rich and comprehensive experiences, as well as sustainable tourism offerings. Visitors will be soon invited to explore the ancient city of Yanbu, rooted in a rich history dating back to the 16th century, boasting a distinct identity defined by its architectural marvels and sand beaches. Baheej envisions Yanbu as an iconic destination showcasing Saudi Arabia’s rich culture, history, and natural wonders, offering one-of-a-kind inspiring experiences to visitors. Mrs. Nora Al Tamimi, CEO of Baheej, said: “We believe that destinations are not just built but discovered, and Baheej’s commitment lies in uncovering Saudi Arabia’s hidden gems. Our strategic collaborations are aimed at curating unparalleled experiences that showcase Saudi Arabia’s rich culture, history, and natural wonders. Yanbu City’s contemporary infrastructure, captivating environment, and attractive coastal landscapes make it an exceptional gateway to the Red Sea Riviera. We anticipate the complete unveiling of our destination and its components by the end of 2027.” Al Tamimi envisions the project unfolding in three phases, prioritizing community engagement, sustainability, and minimal environmental impact. Through meticulous analysis of risks and investment opportunities, Yanbu is set to become a sought-after tourist destination, both locally and internationally. Baheej’s integral role includes integrating local culture and environmental sustainability, elevating Yanbu’s appeal and fostering regional development. This commitment …

SIHOT launched SIHOT.PAYENGINE, a payment aggregator, to simplify payment processing for hotels and hospitality companies. SIHOT.PAYENGINE can manage multiple Payment Services Providers (PSPs) offering accommodation providers choice rather than being restricted to a single provider. By offering hoteliers a centrally managed payment system seamlessly connected to all SIHOT products and Services through which all data runs, businesses can achieve greater operational efficiencies, cost savings and improved security for finance and account departments. With SIHOT.PAYENGINE, hotels can facilitate the omnichannel payment experience to their customers across physical terminals or through ecommerce and payment apps, with the option to choose from a wide range of PSPs that match their preferences and cater to guests needs. Said Carsten Wernet, Chief Executive, SIHOT: “We created SIHOT.PAYENGINE to enable hoteliers to choose which PSPs they want to work with for their business model. We are one of few PMS on the market to be agnostic to payment providers. By providing this level of connectivity, now PSPs are reaching out to integrate with our payment engine to provide our mutual customers with an elevated level of service and experience that improves business operations. There is an increasing need for hotels to work with a wide range of PSPs today, taking into account a multitude of digital payment channels and regional payment platforms. With our Cloud Native API, PSPs can quickly connect to our payment aggregator to integrate into our complete product suite.” For hotels, the integration of PSPs in the PMS in this way means they can facilitate quicker checkout and billing processes using digital invoices and receipts, and ensure that customer payment data remains secure. SIHOT.PAYENGINE uses tokenistation to disguise credit card details on file …