Category Archives: Agents

According to the latest official statistics, for the first six months of 2024 shared by Visit Britain show there were a record 512,000 visits from the GCC to the UK, up 25% on January-to-June last year. Visitors from the GCC also spent a record £1 billion on their trips in the UK in the first half of 2024, up 6% on 2023. As Britain’s national tourism agency VisitBritain gears up to host top travel buyers from across the Gulf Co-operation Council (GCC) countries on its ‘Destination Britain Middle East and Asia’ trade mission, latest official statistics show travellers from the GCC are visiting the UK in record numbers, and spending more on their trips. To harness this growth and compete for visitors, VisitBritain is hosting 20 buyers from the GCC on its upcoming ‘Destination Britain Middle East and Asia’ trade mission, taking place from 20-to- 22 November in Bengaluru, India. The three-day event sees dozens of UK tourism industry suppliers meet with more than 70 top buyers from China, the GCC, Japan, India and South Korea, to drive business to Britain. Speaking ahead of the trade event, VisitBritain’s Deputy Director Middle East and Asia Carol Maddison said, “With the growing airline connectivity through regional gateways alongside the Electronic Travel Authorisation (ETA) scheme, travel to the UK is now easier and more accessible for GCC nationals. Working with our trade partners including at our Destination Britain Middle East and Asia trade event, we’re harnessing the strong growth we’re seeing, showcasing Britain’s latest tourism products and experiences to drive bookings. “We want visitors to explore outside of London through our regional gateways, staying longer and discovering exciting destinations across our nations and …

According to the latest report from Skyscanner ahead of the Oman national day long weekend it was revealed that India emerged as the top destination country, with Mumbai leading as the most popular city. This trend is driven by the strong cultural and familial ties between Oman and India, as well as the diverse attractions that Mumbai offers. Oman itself ranked second, with Muscat being a favored destination, reflecting the growing interest in domestic travel and the rich cultural heritage of the capital city. The UAE, particularly the city of Dubai, continues to attract travelers from Oman due to its proximity and the allure of its luxury shopping, entertainment, and modern architecture. Thailand, with Phuket as a key destination, appeals to travelers seeking exotic beaches and vibrant street life. Türkiye and Egypt, with Istanbul and Cairo respectively, are seeing increased interest for their historical sites and unique cultural experiences. Italy and the United Kingdom round out the top ten, being perennial favorites for their rich history and cultural offerings. Based on the orders of His Majesty Sultan Haitham bin Tarik, Wednesday and Thursday, November 20-21, 2024, have been declared official holidays for public and private sector employees to commemorate the 54th National Day. The data, collected from January 1, 2024, to November 1, 2024, highlights the most popular destinations and significant year-over-year (YoY) increases in search and redirect volumes, providing valuable insights for travelers planning their holiday getaways. Emerging travel hotspots with remarkable YoY search increases include Giza (1241%), driven by its iconic pyramids and historical significance, and Mopa (369%), likely due to new travel routes and increased accessibility. Yangon (268%) and Pristina (220%) are gaining popularity for their unique …

Saudi Arabia’s tourism sector continues its impressive growth, advancing 15 positions in international tourism receipts and leading the Top 50 ranking in upward movement. According to the UN World Tourism Organization, Saudi Arabia ranked 12th in 2023, making a significant improvement from its 2019 ranking. Saudi Arabia has led G20 countries in growth on the UN Tourism Barometer, achieving a 73% increase in international tourist arrivals and a 207% rise in international tourism receipts based on the latest data from the first seven months of 2024 compared to the same period in 2019. These impressive gains reflect the Kingdom’s success as a leading tourism destination. The steady increase in international tourist arrivals further underscores the trust visitors place in Saudi Arabia’s rich and diverse attractions. Globally, international tourist arrivals reached 96% of pre-pandemic levels in the first seven months of 2024, totaling an estimated 790 million tourists – an 11% increase over the same period in 2023. The Middle East maintained the lead as the strongest-growing region, with international arrivals rising 26% over 2019 levels.

As Saudi Arabia continues to make tremendous strides towards becoming one of the world’s most attractive tourist destinations, the Tourism Development Fund (TDF) has reaffirmed its commitment to advancing the industry. This was highlighted by signing a Memorandum of Understanding (MoU) with Dusit International. The MoU will see TDF work closely with Dusit International to develop a range of world-class hospitality projects in the Kingdom. In line with Saudi Vision 2030 and the National Tourism Strategy, the partnership is fully geared towards setting Saudi Arabia apart as a must-visit destination — a go-to tourism hotspot — distinguished by a first-class array of luxury hotels and resorts. The MoU marks the latest step taken by TDF to transform the Kingdom into a global hub of immersive tourism experiences, reiterating the Fund’s focus on effective and truly aligned partnership-building to advance the Saudi tourism sector and fulfil the Kingdom’s potential as a leading player on the international tourism stage. Renowned for its rich traditions, stunning landscapes, proud heritage and diverse range of spiritual landmarks and historic sites, Saudi Arabia is home to some of the most engaging tourist attractions in the world. Together with Dusit International, TDF aims to call attention to these places of interest and attract more visitors and travelers to embark on rewarding journeys and tourist experiences across the Kingdom. Mr. Qusai Al-Fakhri, TDF’s CEO, said: “This MoU is a pivotal milestone in our strategy to attract world-class partners and create distinctive and sustainable tourism destinations in Saudi Arabia. We are pleased to be collaborating with Dusit International, whose expertise in hospitality aligns perfectly with our ambition to unlock the full potential of the Kingdom’s tourism sector. Together, we aim …

Kuwait Airways announced the strengthening of its partnership with Amadeus, which specializes in providing technology, innovation services and solutions to airlines, to develop a streamlined booking process for passengers travelling on Kuwait Airways. Captain Abdulmohsen Salem Al-Fagaan, Chairman – Kuwait Airways stated, “Kuwait Airways is pleased to announce the strengthening of the partnership with Amadeus, one of the leading providers of technology and solutions for airlines in the global air transport sector. Through this partnership, Amadeus will enhance the booking mechanism to provide our valued customers with a simplified and streamlined process.” Al-Fagaan added, “Kuwait Airways customers can now book their flights in just three simple steps. This enhanced booking process has been designed to assist customers in the best possible way, providing them with essential information needed to make informed decisions quickly, while eliminating unnecessary complexities.” Al-Fagaan further stated, “Kuwait Airways is committed to providing its valued customers with an exceptional and comfortable travel experience and in facilitating the booking procedures for all our passengers. Through close collaboration with Amadeus, we can rely on their expertise and professionalism to significantly enhance the transformation of the digital experience for all our customers and Oasis Club members.” Maher Koubaa, EVP Travel unit and Managing Director, EMEA, Amadeus stated, “At Amadeus, we are proud to support Kuwait Airways on this transformative journey. Our ongoing dedication to enhancing the customer experience for Kuwait Airways passengers will continue to drive new innovations and improvements and providing them with diverse options.“

Travelport and All Nippon Airways (ANA)  have signed a multi-source content distribution agreement that includes New Distribution Capability (NDC) content and servicing. Named a ‘Friendly Partner’ of ANA, Travelport is the first global distribution system (GDS) to confirm an NDC distribution agreement with the airline. Travelport and ANA are actively collaborating to make ANA’s NDC content available via Travelport+, targeting mid-year 2025. “Travelport has been a valued partner of ANA for many years as a result of our productive collaboration that enhances our modern retailing approach so we can provide exceptional experiences for our travelers,” said Keiji Omae, Executive Vice President of Customer Experience at ANA. “As we advance our NDC strategy, I am confident that Travelport can play a crucial role in helping us expand our reach and simplify the booking and servicing process as agents and travelers shop for our best offers.” Travelport and ANA have deepened their long-standing relationship to ensure that Travelport-connected agencies will continue to have simplified access to ANA’s wide range product offerings, including ancillary services. Travelport+ is the only modern retailing platform built for travel agencies. To date, thousands of travel agencies in more than 178 countries can easily search, sell and service multi-source content, including NDC, using Travelport’s APIs, Smartpoint Cloud and Smartpoint desktop agency point-of-sale solutions. “This pivotal agreement confirms that agencies using Travelport+ will be able to access relevant, personalized, and enriched multi-source content from ANA, which means travelers are presented with more choice among ANA’s best offers and fares,” said Damian Hickey, Global Head of Air Partners at Travelport. “As ANA’s friendly partner, we are dedicated to delivering ANA’s content to our agency customers in a retail-ready way so …

The number of pre-qualified buyers attending this year’s World Travel Market London increased by 11 per cent compared to last year, with organisers of the world’s most influential travel and tourism event thrilled to confirm 5,049 world class buyers came through its doors, over three-days. Returning to Excel London from November 5 to 7 2024, the 44th edition hosted 5,049 buyers, a substantial increase of 11 per cent, and almost 500 extra buyers, on the 4,560 buyers welcomed to the 2023 show. Bigger and better than ever, overall attendance at the event increased by six per cent to 46,316 individuals, with many travel professionals attending for between two and three days. To accommodate the additional visitors, the show increased in scale by almost eight per cent, adopting new halls within Excel London’s Level-0, where visitors could enjoy large new conference stages and hospitality areas. Aligned to the event expansion, a record number of exhibitors from the private sector were in attendance, with exhibitor participation growing to 4,047, another rise of eight per cent compared to last year. Continuing to deliver measurable value for attendees, confirmed business meetings also rose by a phenomenal 17 per cent in 2024, with 34,082 pre- scheduled meetings facilitated, in contrast to the 29,075 that took place last year. Hunger for change Leading conversations that will shape the travel and tourism industry throughout 2025, WTM London focussed on ‘Travelpower’ and how attendees, including tourism boards, hoteliers, transport services, technology brands, associations and experiences, can use their platforms for positive change. Reflecting this, the show’s exhilarating conference programme saw more than 200 world-class speakers deliver over 70 insightful sessions built around the topics of Diversity, Equity, Accessibility & Inclusion (DEAI), Geo-Economics, …

Sabre Hospitality announced a new partnership with BookLogic  which marks a significant step in expanding the global distribution and retailing capabilities of both companies, focuses on driving growth in the Middle East and Africa (MEA) regions, with particular emphasis on United Arab Emirates (UAE) and Turkey as well as Qatar and Saudi Arabia. This partnership reflects both companies’ commitment to regional growth and innovation. The collaboration will begin by connecting up to 1,200 hotels from BookLogic’s portfolio to leading Global Distribution Systems (GDSs) and Internet Distribution Systems (IDS). Future plans include expanding to online travel agency (OTA) integration, BookLogic’s long-tail distribution channels, and comprehensive retail solutions. This layered approach allows BookLogic to scale its offerings and marketing distribution opportunities to meet the evolving needs of the hospitality industry, offering hoteliers a complete ecosystem and landscape for managing optimized operations, distribution, and efficient guest engagement. Sabre Hospitality and BookLogic also share strategic priorities in payment automation, dynamic packaging technology, alternative regional distribution, and guest experience, creating a strong foundation for future growth and innovation. “Partnering with BookLogic will enable Sabre Hospitality to expand its reach in key markets such as UAE, Saudi Arabia, and Turkey,” said Frank Trampert, Senior Vice President, Global Managing Director at Sabre Hospitality. “By leveraging the power of our SynXis platform, BookLogic will offer best-in-class distribution and retailing services to independent hotels, helping them unlock new opportunities and drive operational efficiency in a competitive market.” Leveraging Sabre’s SynXis Retailing platform integrated with the BookLogic system, the partnership brings a robust set of features and connections to the MEA region, one of Sabre Hospitality’s key growth areas. SynXis, the leading global hospitality commerce and distribution platform, connects hotels to over …

Almosafer Business has become a member of the One Global Community, formed by World Travel Inc and Clarity as a community of world-leading travel management companies.  Almosafer Business is the first travel management company to join One Global from the Kingdom of Saudi Arabia, showcasing its innovative strategy to lead from the front. Almosafer Business caters to corporate and government entities with cutting-edge travel management solutions designed around innovation and technological advancements. The partnership will enable Almosafer Business to amplify its digital-first services and offerings to benefit its clients and suppliers. Khalid Alyahia, VP of Almosafer, said; “We are excited to join forces with One Global Community to expand our innovative services across our digital platforms. This marks a milestone for Almosafer Business as we embark on a new chapter together, leveraging our best-in-class local expertise in the region and One Global’s network of worldwide suppliers and partners to enhance our offerings to our customers. Collaborations and partnerships are key to Almosafer’s success today, and we look forward to widening our imprint as we deliver even more innovative services.” Jodie Gentles, Managing Director of One Global, said; “Almosafer’s market leadership within the Saudi tourism sphere and their on-ground collaborations with service providers will be an asset for us at One Global. We look forward to enhancing their global reach even as our community of travel management companies will gain from their best-in-class practices.” One Global – a global community of world-leading travel management companies – formed by two of the world’s largest – Clarity Travel Management and World Travel, Inc. – is powered by partnerships. With industry-leading technology supplemented by local experience, One Global offers customers and service providers access …

Khaled Shaker Director of Investment and Strategic Projects at Dubai Developments becomes DDP Face of the Future. He is a visionary leader known for his expertise in investment and strategic project management, specializing in sustainable growth initiatives. With over 15 years of experience across key Dubai government entities, he has a solid track record in driving governance, strategy, and risk mitigation. Focused on redefining real estate and hospitality landscapes through innovation, his mission is to foster impactful change.