Category Archives: Agents

Sabre appointed as dnata Travel Group’s preferred technology partner 

Sabre Corporation has signed a multi-year agreement with dnata Travel Group. The partnership will see Sabre support the travel company’s strategic goals as its preferred technology partner.  Sabre and the dnata Travel Group already share a long-term commitment to innovation through travel technology, and the new deal will represent an extended, broader relationship between the two companies in the Middle East. Additionally, under this agreement, the dnata Travel Group’s Gulf Cooperation Council (GCC) Partner Network will continue to access Sabre’s portfolio of innovative technology and its intelligent platform Sabre Red 360, allowing it to harness more data, content, and offer clients more choice from more than 400 airlines, 1.6 million lodging options, and hundreds of tour operators, rail, car and cruise providers. “With evolving customer expectations and complex market dynamics, Sabre has been our partner of choice for over 12 years,” said Simon Woodford, VP Global Air Services, dnata Travel Group. “Sabre’s deep understanding of the challenges and opportunities offered by the dynamic global travel eco-system enable us to identify and embrace new technology to strengthen our position, improve efficiency and respond to evolving customer expectations with personalized experiences. This partnership will lead to accelerated innovation, operational simplification and enhanced digital user experience.” For many years, Sabre has provided a broad portfolio of technology and solutions to dnata Travel Group brands in the Middle East as well as key markets in Europe. This strategic agreement builds upon that history with new initiatives that will help expand dnata’s business and reinforces Sabre’s role as a key distribution partner. “We are excited to continue our successful collaboration with the dnata Travel Group,” said Andy Finkelstein, senior vice president – Global Agency Sales …

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200 British travel and tourism agents hosted by Qatar Tourism

Qatar Tourism hosted the British Travel and Tourism Institute (BITC) Conference in Doha again two decades later. Sponsored by destination partner Qatar Tourism and Qatar Airways as official airline partner, the three-day conference was held at the Waldorf Astoria Lusail Hotel Doha, in the presence of more than 200 senior representatives of the UK travel industry including government officials and major international airlines. The conference included a series of panel discussions during which the growth prospects of Qatar’s tourism industry were reviewed, with the participation of prominent figures in the travel and tourism industry, including Gary Wilson, CEO of easyJet Holidays, and His Excellency John Wilkes, British Ambassador to Doha. Bertold Trinkel, Chief Operating Officer of Qatar Tourism, said: “Qatar Tourism is delighted to host this important conference in Doha and showcase Qatar’s key tourism offerings and benefits to some of the UK’s leading travel industry. The relationship between Qatar and the UK is gaining great importance and vitality, not only in terms of tourism, but also through the common history that unites the two countries. As we continue to participate in such travel and business events, we look forward to strengthening Qatar’s position as a leading destination for hosting global business events.” The BITTI’s member-only conference follows a series of high-profile business events hosted by Qatar Tourism since the start of the year, including the World Association of the Exhibition Industry Middle East and Africa conference in May. The UK is one of Qatar Tourism’s 15 priority markets as per its National Tourism Strategy 2030 and has always been among the top 10 countries in the list of source markets. to Qatar.

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Spain Tourism Office for the Middle East and Andalusia Tourism Board hosted the first ever Middle East Hosted Buyers event in Andalusia

For the first time, the Spanish Tourism Office in the Middle East together with the Tourism Board of Andalusia came together to organize Middle East Meet in Andalusia with Lufthansa Airlines as the official airline partner. Andalusia Tourism has emerged as a captivating destination with a rich cultural heritage and breathtaking landscapes. Located in southern Spain, Andalusia offers a unique blend of history, art, and natural beauty that has attracted travelers from all over the world, including the Middle East market. From the vibrant city life of Seville and Malaga to the tranquil beaches of the Costa del Sol, Andalusia provides a variety of experiences that appeal to different travel interests. Additionally, the region’s cuisine, characterized by flavorful dishes such as paella and tapas, can also entice Middle Eastern visitors seeking culinary delights Andalusia’s accessibility and excellent transportation infrastructure have made it easier for Middle Eastern tourists to explore the region. The presence of direct flights and convenient connections from major Middle Eastern cities has contributed to the increasing number of visitors from the region. Lufthansa Group airlines have a strong network into Spain, with 17 cities .with the Premium Economy a very popular segment for family travel, 2 PC Free baggage allowance in both directions & with extremely competitive fares , it is a great option for those looking into flying into any of the 17 Spanish cities in their network. The event was conducted in 2 parts in Cordoba & Marbella , from June 11-15th , 2023 at the Eurostars Palace Hotel & El Fuerte Marbella hotel respectively. 15 buyers from across GCC – KSA, Qatar, Kuwait , Oman , UAE met with the representatives of local tourist …

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Emirates to host 80th IATA AGM in Dubai, bringing top leaders in aviation

The International Air Transport Association (IATA) announced that Emirates will host the 80th IATA Annual General Meeting (AGM) and World Air Transport Summit in Dubai, United Arab Emirates, on 2-4 June 2024. “We look forward to gathering the aviation industry in Dubai for the 80th IATA AGM in 2024. Dubai is a dynamic city and a major aviation hub connecting the world. The UAE’s positive approach to aviation has built a strong airline with a strong hub airport. Together, these make an enormously powerful and positive contribution to the society and economy of the UAE. Holding the AGM in Dubai will be a showcase of what can be achieved by aviation with supportive government policies and decisions,” said Willie Walsh, IATA’s Director General. “Emirates is delighted to host the 80th IATA AGM and World Air Transport Summit. We look forward to welcoming all our aviation industry colleagues to Dubai in 2024,” said Sir Tim Clark, President Emirates Airline. The decision to host the 80th IATA AGM was made by the 79th AGM in Istanbul.  This will be the first time the UAE and Dubai will host the global gathering of aviation’s top leaders.

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Almosafer partners with Riyadh Chamber of Commerce to train Saudi talent for the tourism sector

Almosafer (part of Seera Group), has signed a partnership agreement with the Riyadh Chamber of Commerce to develop Saudi talent for the travel and tourism sector. The partnership will enable Almosafer to expand the reach of its in-house training programme, Almosafer Academy, which equips young Saudi nationals with the necessary skills and industry knowledge needed to succeed and grow as travel advisors or other industry professions. Almosafer and the Riyadh Chamber of Commerce will work together to enable more university students in Saudi Arabia to apply to Almosafer Academy. Fahad Alobailan, Chief Tourism Officer of Almosafer, said: “This partnership with the Riyadh Chamber of Commerce will help accelerate our efforts to develop the necessary human capital for a sustainable travel and tourism industry. As our industry grows, there is a wealth of opportunity for young Saudis to embark on successful careers. I am pleased we are doing our part in championing young talent as we continue to support the tourism agenda of Saudi Vision 2030.” Naif Abdullah Al-Rajhi, Second Vice Chairman of the Board of Directors Riyadh Chamber and Chairman of the Tourism Committee, said: “We are pleased to be collaborating with Almosafer. This partnership is poised to significantly enhance human competencies, underpinning the growth of the travel and tourism sectors and aligning seamlessly with the Kingdom’s strategic mission to cultivate and advance Saudi talents, inspiring them to pioneer and lead initiatives across diverse disciplines.” The signing took place at the inaugural Tourism Investment Forum in Riyadh which was sponsored by Almosafer. Fahad Alobailan, Chief Tourism Officer at Almosafer, moderated a panel discussion on private sector investments with Her Highness Princess Haifa Bint Mohammed Al Saud, Vice Minister of Tourism, …

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Discover Spain this summer with Wego

Wego offers travelers an unforgettable experience in Spain this summer. Wego and Spain Tourism will be promoting the best things to do in the country and sharing guides and tips on how to spend the best summer holiday. This strategic collaboration brings together the extensive reach and expertise of Wego in the online travel industry and the allure of Spain’s rich cultural heritage, stunning landscapes, and vibrant cities. Summer in Spain is one of the most enjoyable travel experiences. The vibrant cities such as Madrid and Barcelona offer a plethora of shopping options from high end boutiques to traditional markets that are perfect for every type of traveler. Mamoun Hmedan, Chief Commercial Officer and Managing Director, MENA and India, Wego, said: “Spain is a preferred destination for MENA travelers. Through our partnership with Spain Tourism, we aim to attract a wider audience and boost tourism to this captivating country. We will be providing curated itineraries, and personalized travel recommendations, to inspire and assist travelers in planning their dream trips to Spain.” Wego will showcase Spain’s diverse attractions, including its historic landmarks, breathtaking beaches, and world-renowned culinary scene, to its vast user base. Daniel Rosado, Director of Spain Tourism for the Middle East, said: “Spain is a well-known country in the GCC region and it’s experiencing a continuous increase in demand year after year. To consolidate this trend and build on it, we are partnering up with Wego to reach more and better the potential audience. Spain is a world in a country where travellers will find all they are looking for and that they desire, as Spain caters for all tourists. Through this campaign we will increase the awareness in …

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MICE Events at Dubai World Trade Centre fuel Dubai’s GDP, driving AED 13Bn in economic output during 2022

In line with Dubai Economic Agenda D33’s objective of solidifying the emirate’s position as one of the top three global cities for business and travel, business tourism accelerated its role in fostering economic growth during 2022. Continuing to drive Meetings Incentives Conferences and Exhibitions (MICE) sector growth in Dubai in a post-pandemic new market, the largest operator across the wider region, Dubai World Trade Centre’s (DWTC) event calendar remained an economic catalyst for the nation – generating sustainably high returns for adjacent industries connected to the MICE ecosystem. The latest 2022 Economic Impact Assessment (EIA) Annual Report estimates DWTC’s total economic output across 63 large-scale events at AED 13Bn, of which a substantive AED 7.4Bn was retained within the local economy. These business events hosted, organised and delivered at the venue, welcomed nearly 1.2MM attendees with 40% being international – an impressive 49% YOY increase in foreign participation, emphasising Dubai’s leadership as a global mega-event hub. The study further observed that direct investments in an event at DWTC generated 7.4x in impact across the wider economy, meaning that every AED 1MM spent at these MICE events, drove circa AED 7.4MM of economic output for Dubai across other interlinked sectors. “Guided by the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, and the recently launched Dubai Economic Agenda D33, DWTC remains committed to furthering its contribution to the targets of doubling GDP over the next decade, particularly in consolidating its position as a top three global city,” said His Excellency Helal Saeed Almarri, in his capacity as Director General, DWTC Authority. “The MICE sector has long been an integral pillar of …

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MeetChina returns to the UAE

MeetChina, the business forum for travel buyers from China and tourism suppliers from the MENA region, returns to Yas Island Abu Dhabi for the first time since the pandemic. Taking place at Hilton Abu Dhabi Yas Island, the event will kick off on September 4, 2023, with two days of intensive meetings aimed at reestablishing tourism ties between China and the region. MeetChina is owned and operated by NPI Media, with the support of the Department of Culture and Tourism – Abu Dhabi (DCT – Abu Dhabi) along with Yas Island as the Destination Partner. Now in its 10th year, the 2023 edition will welcome up to 100 top senior-level Chinese travel buyers. Playing an integral role in the resurgence of China’s outbound travel market, MeetChina guarantees tourism stakeholders from across the UAE an opportunity to secure business from China through pre-scheduled one-to-one meetings and networking sessions over the course of two days. Event registration is open to government tourism organisations, hotels, destination management companies (DMCs), attractions, excursion providers, shopping malls and luxury retail brands. In 2019, outbound travel from China contributed over US$253 billion to the global economy – the highest of any country. Chinese tourists took more than 150 million trips during the year, making them outsized contributors to the international travel market. Earlier this year, the country eased all restrictions, allowing outbound travel activity to resume. According to the China Outbound Tourism Research Institute (COTRI), Chinese travellers are projected to take around 110 million international trips in 2023, which is two-thirds of the 2019 level, while 2024 will see the country’s outbound travel figures touch the 155 million mark. During the past decade, China consistently ranked among …

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Thailand to attract new markets from ME

Chattan Kunjara Na Ayudhya, TAT Deputy Governor for Marketing Communications, explained about the expansion to new markets such as Jeddah, Riyadh and Dammam in Saudi Arabia, and Abu Dhabi, Dubai and Ras Al Khaimah in the United Arab Emirates at the Thailand Product Update for buyers and media attending the Thailand Travel Mart Plus (TTM+) 2023. The Tourism Authority of Thailand (TAT) underlined quality, and experience-based tourism among key elements of Thai tourism products and services as part of its strategic move to transform Thailand’s tourism towards high-value and sustainable tourism.  He further reiterated, “TAT is illustrating Thailand as offering meaningful-driven travel to improve visitors’ experience. Encompassing discovery, transformation, fulfilment, and engagement between people, cultures, and nature, this underscores TAT’s direction to making a destination for protecting the country’s vast natural and scenic beauty and instigating a range of environmental initiatives.” Key elements of tourism products and services that reflect TAT’s overall strategies have included luxury tourism experiences, wellness tourism, and tourism towards sustainability. Highlights for luxury tourism experiences include Live the Bangkok Life and Relaxing Phangnga plus Youthfully Phuket, while for wellness tourism, Thailand’s wellness possibilities include family-friendly wellness breaks in Chiang Mai; and immunity booster vacations in Ko Samui, Surat Thani. Thailand’s tourism towards sustainability comprises a wide range of destinations and activities that deliver sustainability experiences, including exploring local community by bike at Bang Krachao, Samut Prakan; adventurer travel in Umphang, Tak; slow life at low- carbon destination on Ko Mak in Trat; and exploring the Little Amazon and surfing at the Memories beach in Takua Pa, Phangnga. TAT is also developing a national drive that encompasses the entire Thai tourism industry with the development of the …

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Key agents from Middle East participate at Thailand Travel Mart Plus in Bangkok

Thailand’s leading B2B travel industry show, the Thailand Travel Mart Plus (TTM+) 2023, kicked off in Bangkok attended by key agents in the Middle East. Hon. Phiphat Ratchakitprakarn, Minister of Tourism and Sports, opened the event welcoming everyone. “It is indeed an honour and pleasure for me to meet everyone of you, who have travelled from around the world and entrepreneurs living in Thailand who have come to participate in the Thailand Travel Mart Plus 2023 in Bangkok today. After covid-19 pandemic, ‘shaping supply’ is what Thailand’s tourism has put in mind and has been increasingly concerned about. In other words, we realize that developing the quality of tourism products and services and most importantly experiences for the entire journey are key to meet the demand of quality travellers. Meanwhile, sustainability is playing a crucial role in improving the supply side. Thus, it has been addressed in our strategy that implements the “Bio-Circular-Green” economy concept to design travel experiences and deliver meaningful trips to travellers, as well as initiate and implement the sustainable tourism goals to set a frame work advocating sustainability in the environment, socio-economy, management, and culture for tourism related businesses in Thailand. In order to successfully drive Thailand towards sustainable tourism and being a quality destination, we cannot do it alone. However, we need support from you and the stakeholders in the tourism industry to make it happen.” Last year, Thailand received 96,389 travellers from the Kingdom of Saudi Arabia, 65,857 from the UAE, Kuwait came in next with 44,566 travellers followed by Oman with 26,745 travellers and Qatar with 23,170. Last month at the Arabian Travel Market, Yuthasak Supasorn – TAT Governor reiterated, that they expect …

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