Category Archives: Agents

Saudi Arabia has made unprecedented strides in its tourism sector, setting a remarkable milestone with total spending by inbound visitors reaching 135 billion riyals in 2023. Inbound visitors spending in 2023 reached 135 billion SAR, marking the Kingdom’s highest ever spending by inbound visitors with a growth of 42.8% compared to inbound visitors spending in 2022. Furthermore, data from SAMA showed that in 2023, the Kingdom achieved a surplus of 48 billion riyals in travel account, reflecting a growth rate of nearly 38% compared to the surplus recorded in 2022. The notable surge in spending by inbound visitors is part of the successive achievements in Saudi Arabia’s tourism sector. Particularly noteworthy is Saudi Arabia’s leadership position on the UN Tourism’s list of large tourist destinations, showcasing significant growth in the number of international visitors in 2023 compared to 2019. As highlighted in the UN Tourism Barometer report released in January 2024, the Kingdom witnessed a remarkable 56% increase in inbound visitors in 2023 compared to 2019. Furthermore, there was a noteworthy recovery of 156% in the number of inbound visitors in 2023 compared to 2019, indicating a robust resurgence in the Kingdom’s tourism industry. Furthermore, Saudi Arabia has garnered widespread international recognition from the UN Tourism and the World Travel and Tourism Council (WTTC) for surpassing 100 million inbound and domestic tourists in 2023. Both organizations have praised the significant efforts undertaken in the Kingdom’s tourism sector.

Sav announced a groundbreaking partnership with Desert Adventures. This alliance is set to redefine destination experiences, offering Sav users unparalleled access to a diverse array of leisure and adventure services. With over 75% of residents prioritizing spending on new and memorable experiences, Sav and Desert Adventures are well-positioned to capitalize on this expanding market. Through this partnership, Sav users can now explore the range of Desert Adventures’ offerings directly from the Sav app. This includes guided city tours in multiple languages, desert safaris, attraction and theme park tickets, sea cruises, aerial tours, dining experiences, and exciting sports and adventure activities. Additionally, users will benefit from exclusive discounts and offers when booking Desert Adventures experiences through the Sav app. “We are thrilled to join forces with Desert Adventures to redefine destination experiences for our users”, said Purvi Munot, Co-founder and CEO at Sav. “At Sav, we believe in empowering our users not just financially but also in every aspect of their lives. This collaboration is a significant stride towards enhancing our users’ leisure experiences, offering them unique opportunities to explore the destinations and save.” “As one of the most reputable Destination Management Companies in the region, we are very excited to combine our services with Sav’s innovative platform. ” said Samir Mehta, COO at Desert Adventures. ” This collaboration allows us to effectively distribute our wide range of destination services to the local UAE market, offering unique value propositions for ‘must-do’ experiences.” The integration of Desert Adventures’ offerings into the Sav app is now live, allowing users to explore a diverse range of experiences with ease. Both companies are committed to deepening their collaboration, promising users even more innovative features, broader …

Pulse Hotels & Resorts recently hosted an exhilarating late night Suhoor football tournament for its esteemed GCC travel trade partners. This unique event, held at the Al Rowad playground in Riyadh, sponsored by The Nautilus Maldives, Nova Maldives, Kandima Maldives and Manta Air – the domestic airline of Maldives, served as a platform for fostering camaraderie and strengthening relationships within the travel industry during the holy month of Ramadan. The matches, held amidst the vibrant atmosphere of Riyadh, showcased the spirit of sportsmanship and unity as participants from various GCC travel agencies competed in an action-packed tournament. Divided into two groups of four teams each, the tournament kicked off earlier this week with qualifiers, leading up to the semi-finals and finals. The event provided an opportunity for networking, friendly competition, and sharing moments of goodwill, reflecting the ethos of the 3 resorts under the Pulse Hotels & Resorts umbrella in creating memorable experiences for its partners and guests. The Nautilus Team 2 which included members from Al Sarh Travel and Tourism, Booking Express, TBO.com, Almatar, RezLive.com, Golden Vacation, Wosol Concierge and Lamar Travel emerged as winners and were awarded with a once-in-a-lifetime trip to the game-changing active lifestyle resort, Kandima Maldives, known for its genuine hospitality with a human touch and innovative solutions that make use of the latest technology. Sharing his thoughts on organising the event, Mr Althaf Mohamed Ali, COO, Pulse Hotels & Resorts, said,” We are thrilled to have organised this special Suhoor football tournament for our esteemed GCC Travel Trade Partners. I would like to take this opportunity to thank each partner for their participation and offer heartfelt congratulations to The Nautilus Team 2 for clinching …

At the TravTalk ME International Women’s Day celebration, CEO Dar Alhai tourism Maitha Gobash delivered an insightful message to the audience of striving to achieve what you set your sights on.  She reiterated, ”as an avid traveller, I started my own business five years ago as I loved to travel around the world, although it was covid time, I managed to take many groups and travel to explore different destinations and provide unique experiences. There are different experiences by various ladies and families who have been travelling with me and its always a pleasure to create new and unique experiences according to the clientele.”  From her experience she shared that today travel has changed so much that the customers know what they want but yet they expect the agent to recommend unique experiences which will be memorable to them.

Emirates has signed MoUs with Icelandair and travel technology and ticketing specialist GO7 to develop deeper commercial cooperation. The move comes as the airlines look to leverage each other’s networks, in addition to using modern tools for more efficient combined air and rail ticket connections. Both the MoUs will set the framework to establish potential codeshare cooperations across the networks of each respective airline in addition to expanding intermodal programmes offered by virtual interlines across the Emirates network. Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates Airline said: “We are pleased to deepen our partnerships with Icelandair and GO7. Their networks and intermodal capabilities complement our European presence, providing an array of connections for our customers to simplify their journeys. Together, we will open up new travel opportunities, and more choice for customers wishing to travel across Europe. We believe that these partnerships will bring real benefits to our customers and business, and we’re taking positive steps towards further strengthening our relationships in the future.” GO7 Emirates has partnered with travel technology and ticketing specialist GO7 to work on a holistic airline distribution approach, enabling Emirates to offer combined interline and rail tickets to worldwide destinations through Emirates’ direct and indirect channels, outside of the traditional booking ecosystem. Peer Winter, Chief Distribution Officer, GO7 said: We’re committed to providing airlines with innovative technology-led solutions that give them more control. We are delighted to sign this MoU with Emirates, building upon our successful history together. With Emirates already offering multimodal network connections through the GDS, including Rail & Fly via W2 by GO7, our new agreement takes it further. This partnership will provide a holistic approach to Airline Distribution for Emirates, …

With an impressive 15% increase in overnight stays from GCC travellers in 2023, totalling 1,297,256, Germany reinforces its position as a premier global destination. The fourth quarter of 2023 alone showcased a remarkable resurgence to near pre-pandemic activity levels, with 263,985 overnight stays, mirroring 97.44% of the figures from 2019. The German National Tourist Office (GNTO) announced a stellar performance for Destination Germany, reflecting a robust recovery trajectory and heightened appeal among travellers from the Gulf Cooperation Council (GCC) countries.  2023’s success builds on the momentum from 2022, when GCC visitors to Germany more than doubled, underscoring the region’s growing fascination with Germany’s cultural and sustainable tourism offerings. Germany’s rich calendar of events, including the eagerly anticipated European Championship 2024 from June 14 to July 14, promises to further elevate its status as a premier cultural travel destination. The championship, along with more than 300 cultural events themed around football, exemplifies Germany’s innovative approach to blending sports, culture, and sustainability, aiming to attract even more international visitors in the current year. Yamina Sofo, Director of the Marketing & Sales Office – GNTO GCC, shares her optimism: “Our 2023 performance is a testament to Germany’s magnetic appeal and our steadfast commitment to hospitality. Our growth from the GCC region, our third-largest overseas market, highlights the multifaceted appeal of Germany. “Germany’s allure for travellers from GCC is multifaceted, offering an enriching blend of stunning natural scenery, exclusive shopping experiences, and dynamic urban environments. This diversity not only underscores Germany’s universal appeal but also speaks volumes of our commitment to hospitality and inclusiveness.” Building on the momentum of the previous year’s remarkable performance, GNTO is eager to advance its sustainable tourism initiatives under …

At the recent celebration of International Women’s Day by TTME, CEO and Founder of Elaxiom Tourism Elmira Heshmati shared that post covid has taught the world that tourism is the way forward and the most resilient. “Today we see the results as travel bounces back and it is the largest contributor which not just helps boost the economy of every country but also provide job opportunities, benefit communities as the infrastructure is also well planned out. Tourism is the most resilient industry when you compare it to other industries. It is the most long lasting one when compared to other industries. We are also very lucky to live in a country where various destinations are also promoted and tourism contributes to the economy and boosts the communities in every country.”

DidaTravel signed a Memorandum of Understanding (MOU) to enter into a strategic partnership with Visit Oman – the National Travel Operator – to promote the country to DidaTravel’s network of 25,000+ travel trade partners in China. The MOU outlines potential areas of collaboration between DidaTravel and Visit Oman, which include DidaTravel offering Visit Oman’s varied portfolio of contracted properties, transfers, and experiences to their extensive B2B network through API integration. As a result of this agreement Visit Oman will also be able to access DidaTravel’s consolidated portfolio of high value, yet hard to reach, Chinese travel trade customers. The two companies will embark on joint marketing initiatives to increase brand awareness and drive travel demand from China to Oman. Jinyan Li, VP Global Account Management at DidaTravel commented “We are thrilled to partner with Visit Oman and leverage our B2B distribution network to introduce the beauty and cultural richness of Oman to our extensive network of travel partners in China. This collaboration holds immense potential to foster cultural exchange and strengthen ties between our nations”.

At the recently concluded TTME International Women’s Day Celebrations it was shared that the new travellers of today require a different type of experiences. Sapna Aidasani Director Pluto Travel shared, “there are three kinds of tourism trends for younger generation. They prefer experiential holidays as what really excites them is something out of the box or the regular itinerary, such as a bread baking experience in France etc. The next trend we see is purpose tourism where the client will take a trip to receive an award of achievement and this could be a three or four day break where they can network with likeminded individuals as well as experience the localities. Lastly, the main trend is “detox holidays” where travellers just want to kick back and relax and stay away from all things digital or technological including their mobiles which has become part and parcel of life.”

At a recent exclusive interview with TravelTV Middle East, Alan William Chief Strategy Officer Satguru Travel shared that upskilling the staff is important with new technologies such as AI and NDC. He reiterated, “Travel is a very personal business irrespective of what AI pops out today if you do a ChatGPT and what it pops out today, do you really believe it? I think there is a lot more for AI to go and if you read all the management books they always say to take AI with a pinch of salt and that’s what we are also doing. We are very much aware that technology will be there but when packages are formed they still need human intervention. I come from a generation when computers were introduced they didn’t kill jobs but the skills of the people need to change to adapt to the new requirements it’s a service industry people are needed but it’s a different breed of people that are needed. Upskilling is very important take for example a travel consultant five years ago his job was to issue a ticket and ensure those tickets were issued but today with NDC coming in and the amount of ancillaries the staff has to know.”