Abu Dhabi Airports has partnered with the Federal Authority for Identity, Citizenship, Customs, and Port Security to introduce the biometric Smart Travel project based on biometric standards at Zayed International Airport. In collaboration with Next 50, which specialises in AI-based transportation solutions, the project will be rolled out in three phases to integrate biometric authentication systems across all security and operations touchpoints at the airport. The project utilises the databases of the Federal Authority for Identity, Citizenship, Customs, and Port Security to automatically authenticate travellers using biometric technology, eliminating the need for prior registration for departing passengers. Through the implementation of this project, Abu Dhabi Airports aims to uphold the highest aviation security and safety protocols within the airport, improve traveller experience and streamline the travel process for passengers. As part of the launch of the new terminal at Zayed International Airport in November 2023, Abu Dhabi Airports and Etihad Airways implemented the biometric systems across multiple touchpoints at the airport. This includes automated traveller registration service, self-service baggage delivery, and facial recognition verification at e-gates and boarding gates, without the need for travel documents or direct interaction with airport staff. Abu Dhabi Airports has begun implementing a further phase of this project by introducing biometric systems for five additional airlines at check-in, all boarding gates and the installation of new e-gates in designated transit areas to register travellers’ biometric data and facilitate facial recognition. The future expansion also includes the Etihad Airways lounge and duty-free retail outlets. Andrew Murphy, Chief Information Officer at Zayed International Airport, said: “We are delighted to collaborate with the Federal Authority for Identity, Citizenship, Customs, and Port Security to implement this groundbreaking project at our …

A Qatari delegation that includes representatives from the Qatar for Tourism, the Permanent Committee for the Management of Sea Ports and Qatar Ports and the General Authority of Customs, paid an official field visit to the tourist port of Barcelona in the Kingdom of Spain recently, where members of the Qatari delegation met with officials of the administration at the Spanish port and were briefed on the best practices, workflow mechanisms and services provided to visitors arriving on board cruises and the port’s security and safety systems.. The three-day visit is part of efforts to support the cruise tourism sector in Qatar, exchange expertise and experience, and enhance the operations and logistics required by the Qatar’s growing cruise tourism sector. During the visit, the delegation discovered the terminal for ships and cruise ships, where the members of the delegation met with Spanish port officials and were briefed on the regulations in force, the volume of work and the levels of tourism activity witnessed by the port, while part of the visit program was devoted to reviewing the modern security and control measures and systems applied and coordination mechanisms between the various authorities operating in the port such as passports, customs, administration and security, and the procedures followed for ship reservations and how to set priorities. The visit also included a joint workshop held at the port, which brought together members of the Qatari delegation and officials of the Port of Barcelona, during which they were closely acquainted with the entry and exit systems of passengers, as well as the integrated and innovative solutions that are used to overcome the problems that may face tourist flows in the port, which is …

Kuwait Airways participated in the Travel Madness Expo (TME) 2024, which was organized at the SMX Convention Center, Manila, Philippines from 12-14 July 2024. The exhibition was launched under the title ‘Revolutionizing Travel to Create Magical Experiences’ with the participation of numerous airlines, tourism, and travel offices around the world, showcasing various offers and promotions related to the travel and tourism sector. The Kuwait Airways pavilion witnessed successful participation and attendance during the exhibition providing a platform for the company to showcase its products and services, highlighting its role as a distinguished national carrier in the region with its legacy of notable achievements since 1954 to the visitors and attendees present. Kuwait Airways stated that its participation in this exhibition comes within the framework of its keenness to participate in prominent events and arises from its objectives to be present in exhibitions such as the Travel Madness Expo (TME) which is an important venue that hosts well-known and leading tourism and aviation companies in the world under its platform. The company added that its participation at the exhibition gives it the opportunity to discuss new partnerships and agreements with companies and to benefit from the latest advancements in the world of aviation and tourism in terms of the latest technology, entertainment systems and advanced services, in addition to examining upcoming projects and future plans related to aviation. Moreover, Kuwait Airways’ participation at this exhibition gives it the opportunity to showcase its services and development which has been achieved in terms of its fleet, including the latest passenger services and customer centric enhancements which are in pace with the latest international standards of the air transport sector and meets their requirements. The …

SAUDIA Group and Lilium signed a binding sales agreement for 50 Lilium Jets, with options for the purchase of 50 more. This sales agreement, which follows the Memorandum of Understanding between Saudia Group and Lilium marks the largest of its kind in the MENA region and represents an important industry milestone as the largest reported firm order of eVTOL aircraft by an airline that plans to operate the aircraft. It signals a substantial commitment to electric aviation from a world-leading operator, as well as a clear preference towards the superior performance, economics, and passenger experience expected to be provided by the Lilium Jet. The signature ceremony was held at Lilium’s HQ in Munich. The contract was signed by Fahd Al-Jarbou, CEO of Saudia Private, representing Saudia Group, and Lilium’s CEO Klaus Roewe, in the presence of several distinguished guests including H.E. Engr. Ibrahim Al-Omar, Director General of Saudia Group, Michael Kindsgrab, the German Ambassador to the Kingdom of Saudi Arabia, and Lilium Chairman Tom Enders. The agreement includes a schedule of deposit and pre-delivery payments, timeline of future deliveries, guarantees on aircraft performance, and provisions on spare parts, maintenance, and repairs. In addition, the parties intend to sign a comprehensive “Lilium POWER ON” agreement for aircraft fleet maintenance and support services. H.E. Engr. Ibrahim Al-Omar, Director General of Saudia Group, commented at the signing event: “Saudia Group is proud to pioneer the MENA region as the first company to acquire all-electric eVTOL jets, which reflects our commitment to continuously reducing our carbon footprint and becoming an industry leader in regional electric aviation. We recognize the critical role that Lilium is positioned to play in enabling us to deliver a sustainable premium …

It was announced that Dar Global has teamed up with Trump International to launch Trump Tower in Dubai by 2025. This will be the second Trump branded project in the United Arab Emirates. The development will entail a Trump Hotel and branded residences. Dar Global, the global arm of Saudi Arabia’s biggest developer Dar Al Arkan. It did not reveal the cost of the project or completion timeline, but said it plans to unveil the location and design of Trump Tower Dubai towards the end of 2024. The project will also feature The Trump Private, an exclusive members-only club, among other amenities. It is Dar Global’s third collaboration with the Trump Organisation following the announcement of new projects in Oman and Jeddah.

SEVEN  announced its plans for global franchise expansion. Since its inception in 2019, SEVEN has become synonymous with redefining the wellness experience through its integrated approach. Nestled in the heart of Dubai, SEVEN Wellness Club distinguishes itself by seamlessly blending physical fitness, mindfulness, relaxation, lifestyle, beauty, nutrition and recovery into a unified experience. SEVEN transcends traditional gym and spa concepts, offering a comprehensive and personalised approach that fits effortlessly into everyday life. Global Franchise Expansion: In a strategic move to share its unique wellness concept with the world, SEVEN has partnered with Francorp Middle East, a leading franchise development firm renowned for its expertise in expanding brands globally. Established in 1976 in Chicago, Francorp has been instrumental in the success of over 6,000 brands worldwide through its robust franchise development programme. Imad Charaf Eddine, Chairman and CEO of Francorp Middle East, expressed his enthusiasm for this partnership, saying, “SEVEN Wellness Club presents a distinctive concept in the wellness industry. Their comprehensive and innovative approach to wellness, coupled with their exceptional business model, makes them a standout. We are excited to support SEVEN in their journey to bring their unparalleled wellness experience to a global audience.” Invitation to Prospective Franchisees SEVEN is extending an invitation to potential investors, wellness enthusiasts and aspiring entrepreneurs to join their growing family through this exciting franchise opportunity. With a proven track record and a reputation for excellence, SEVEN offers franchisees the chance to lead a thriving business while making a significant impact on the wellness industry. Prospective franchisees will have the opportunity to be part of an innovative and proven franchise model, enjoying substantial returns on investment while championing a transformative approach to wellness. The …

Solo female travellers are a growing and very attractive market; in fact, 14% of women travel without the company of family, friends or a partner, which translates into habits, needs and expectations, as well as specific tourist services and products. Mabrian and The Data Appeal Company-Almawave Group, analysed the female solo traveller demand worldwide* to identify five key factors that outline the profile of this segment. As Carlos Cendra, Partner and Director of Marketing and Communications at Mabrian, explains, “women who travel alone reflect a cultural change that emerged before the pandemic and gained momentum with the rise of experiential travel, in which active well-being is at the heart of preferences.” In addition, the data show that, although most female travellers choose summer for their solo plans, June and September are their favourites, “which reflects the potential of this segment during the mid-season,” says Mabrian’s CMO. This analysis combines a long and short-term overview of female solo travellers. To understand what shapes this segment, Mabrian analysed consolidated data for full year 2023 on the top 10 global source markets for the female solo traveller segment; whereas The Data Appeal examines current trends on women travel solo demand for the current summer season to major European destinations, based on booked flights between June 1 to September 30, 2024. “Female solo travellers are on the rise”, states Mirko Lalli, CEO & Founder of The Data Appeal Company. Based on GDS booking data, Lalli highlights several key examples, such as Italy. “Since June 2023, Italy has welcomed 1.1% more female solo travellers; a segment that is projected to represent 21.7% of all tourists visiting Italian destinations in the next six months.” The same …

Mazagan Beach & Golf Resort is pleased to announce a significant increase in bookings from GCC and UAE residents, following the introduction of e-visas by the Moroccan government. Effective March 4, UAE residents can now enjoy a simplified travel process to Morocco, enhancing their ability to visit the luxurious Mazagan Beach & Golf Resort. The new e-visa system requires a valid Emirates ID with a minimum of 180 days of residency. The e-visa is valid for 180 days, permitting a single entry and a stay of up to 30 days. This initiative aims to make travel more convenient for UAE residents, allowing them to experience the resort’s magnificent hospitality and world-class amenities with greater ease. “1 hour from Casablanca Airport, Mazagan has always been a preferred destination for guests from the GCC and UAE. The new e-visa accessibility aligns with our mission to offer a seamless and luxurious experience. We look forward to welcoming more guests from these regions and providing them with unforgettable stays,” says Jacques Claudel, General Manager of Mazagan Beach & Golf Resort. Mazagan Beach & Golf Resort, situated along Morocco’s breathtaking Atlantic coastline, offers a myriad of amenities and activities such as horseback riding on the beach, water sports, and tennis. Families will find plenty to enjoy at Mazagan, with dedicated kids & teen’s clubs offering engaging activities for children of all ages , ensuring a fun-filled stay for the entire family. The resort features a world-class golf course designed by Gary Player, which is a major attraction for golf enthusiasts. Additionally, guests can indulge in luxurious spa treatments at the resort’s expansive spa, which offers a range of traditional Moroccan and contemporary wellness therapies. For dining, …

The Ministry of Tourism and Antiquities of Jordan, the Hashemite Commission for Disabled Soldiers, Amideast/Jordan, and Boeing have launched the “Disabled Soldiers Empowering Tourism” program. Training sessions have begun in Amman and Irbid, marking a significant step in preparing wounded, injured, and sick servicemembers and veterans for careers in Jordan’s tourism and aviation industries. His Royal Highness Prince Mired Bin Ra’ad, Chairman of the Board of Directors of the Hashemite Commission for Disabled Soldiers, reaffirmed his commitment to empowering wounded and injured soldiers: “Under the directive of His Majesty King Abdullah II Ibn Al Hussein, and to act on His Majesty’s vision of achieving equality, social justice, and economic empowerment, this program is launched as a step towards progressing vital development goals. These goals include the rehabilitation, support, and integration of disabled soldiers to enable them to obtain job opportunities and economic prospects in the tourism sector. This aligns with our ongoing efforts at the Hashemite Commission for Disabled Soldiers to unify and consolidate efforts to build economic empowerment programs that meet the needs of various sectors and provide inclusive job opportunities.” Over the next months, 50 participants aged 20-45 will continue to engage in a comprehensive upskilling program, investing 220 hours in training. The injured servicemembers and veterans will not only enhance their English language proficiency but also cultivate essential soft and technical skills vital for success in tourism and aviation. With tailored training sessions addressing industry-specific demands, courtesy of active participation from the Ministry of Tourism and Antiquities, participants will be well-equipped for transitioning into civilian careers. The program with Jordan’s Hashemite Commission for Disabled Soldiers builds upon Boeing’s ongoing partnership with the Invictus Games Foundation, supporting the recovery and …

During H1 2024, 832 employees across 26 prominent Dubai’s hotels and touristic destinations participated in special workshops on safe tourism, with more scheduled for the remainder of the year. Dubai Corporation for Consumer Protection and Fair Trade (DCCPFT), a part of Dubai Department of Economy and Tourism (DET), has organised a series of awareness workshops as part of the Safe Tourism Awareness Programme. The workshops aim to familiarise hospitality staff with DET’s services, teach optimal utilisation of these services, and inform them about communication channels dedicated for various tourism services in Dubai. They also educate employees about consumer rights and duties, ensuring guests and visitors understand how to contact the Consumer Protection Department. This includes displaying the consumer protection number in a visible location, as well as the contact details for submitting complaints. These efforts enhance guest confidence in the transparency of these establishments, further solidifying Dubai’s position as the best city to visit, live and work in. Additionally, the workshops present case studies highlighting services provided by relevant entities, such as Dubai Police smart services, the Lost and Found service, and key hotlines for consumers (999 for emergencies and 901 for non-emergencies and general inquiries). These efforts underscore the importance of cooperation between the public and private sectors to create a safe tourism environment. Organised in collaboration with Dubai Tourist Police Department at the General Department of Criminal Investigation (CID) , Dubai Corporation for Ambulance Services, Dubai Municipality and the Directorate General Of Civil Defense Dubai, these workshops are designed to enhance Dubai’s status as one the world’s safest cities. Ahmad Ali Moussa, Director of the Consumer Protection Department at DCCPFT, said: “Recognising Dubai’s position as a leading global destination, …