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KSA Ministry of Interior launches ‘No Hajj Without a Permit’ Mobile Exhibition in Madinah

The Ministry of Interior is holding the mobile exhibition “No Hajj Without a Permit” in Madinah, between May 20 and 25, 2024, to raise awareness among the residents about safe and secure Hajj practices. Visitors gain insights into the ministry’s use of artificial intelligence to manage crowds during Hajj, but also get familiarized with the Makkah Route Initiative, which is part of the broader ‏Pilgrim Experience Program, which falls under Saudi Vision 2030 and whose goal is to serve pilgrims. This year, the initiative is being implemented for the sixth time at 11 airports in seven countries, facilitating the arrival of pilgrims. Displays at the exhibition highlight the ministry’s efforts to ensure the security and safety of visitors to the two holy mosques. Visitors learn about emergency reporting procedures through the unified security operations centers (911), as well as about the most prominent services offered on the Absher electronic platform.

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More focused content drives Chinese travellers to Dubai

At the China Global Traveller Market update and seminar Elaine Sun, Regional Director MEA, Trip.com shared that there are 3 most important factors to drive in Chinese inbound visitors; focus on content, service and dynamic offerings. She reiterated that hotels should first focus on getting their content to showcase their USP by showcasing the property with 5 to 10 second short videos and good images to draw the interest of the Chinese travellers. When it comes to service, there should be fact sheets and other material translated and shared with Chinese elements such as wechat, alipay so that there is a purpose to select the hotel as against others as it shows that the hotel would take an interest in accommodating Chinese travellers. The last point mentioned was the tailormade and bespoke experiences on offer, early bird deals, amenities, offerings such as early check-in and late checkouts as flight timings are different to provide that feeling you are welcomed in the hotel is most important to the Chinese travellers.

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Kempinski Hotels appoints Barbara Muckermann as Group Chief Executive Officer

Kempinski Hotels announced the appointment of Barbara Muckermann as Chief Executive Officer. Muckermann previously was responsible for leading Silversea Cruises (part of Royal Caribbean Group), the world’s largest ultra-luxury and expedition cruise line. She joins the iconic global luxury hospitality brand with 82 hotels in 36 countries at an exciting time, as Kempinski prepares for impressive growth in new regions worldwide and more spectacular properties on the horizon. Kempinski is proud of its 127-year tradition and the associated high standard of quality which the group has introduced into new upwardly-mobile markets. The group intends to add another 34 hotels and residences to its portfolio in Europe, the Middle East, Asia and Africa in the coming years and to further secure Kempinski’s legendary global position and standing. “I could not be more thrilled to be joining Kempinski Hotels as CEO during such a pivotal time for the brand”, says Muckermann on her appointment. “I am delighted to play an integral role in this incredibly iconic brand’s next chapter while honouring its rich history, and very much look forward to working in tandem with amazing colleagues globally to continue to make the Kempinski name synonymous with individual luxury.” “Barbara has always been at the forefront of luxury, and her proven ability to elevate the guest experience while simultaneously maximising profitability for leading travel brands made her the ideal choice to lead Kempinski Hotels,” said René Nijhof, Chairman of the Board of Directors Kempinski Hotels S.A. “Her dynamic, forward-thinking approach will be vital as we continue to usher in a new era of luxury for our brand. As Barbara takes the helm, she will be the first woman in the company’s 127 years …

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Novotel Riyadh Sahafa opens doors led by Accor’s first female General Manager in Saudi Arabia

Novotel unveils the latest addition to its portfolio in Saudi Arabia, Novotel Riyadh Sahafa. This marks the ninth Novotel property across the Kingdom and is being led by Accor’s first female hotel General Manager in Saudi Arabia, Hessa Al Mazroa. Strategically located in the vibrant Al Sahafa district, this contemporary property is the ideal choice for both business and leisure travellers seeking a blend of comfort, convenience and wellbeing. Novotel Riyadh Sahafa is set in close proximity to King Abdullah Financial District, Riyadh Exhibition Center and Riyadh Boulevard, the city’s largest entertainment centre. The hotel is only 15 km away from King Khalid International Airport. The Novotel Riyadh Sahafa showcases a combination of modern design and traditional Saudi elements. The four-star property features 232 beautifully appointed rooms and suites, complete with stunning views of Olaya Street, one of Riyadh’s bustling arteries. The state-of-the-art facilities are designed to provide a tranquil retreat for business travellers seeking to rest after a busy day and families looking to spend quality time together. Spearheading the team at Novotel Riyadh Sahafa is the trailblazing Hessa Almazroa, the group’s first female hotel general manager in the country, who emphasized the importance of this launch. “This is a significant milestone for Novotel as we strengthen our presence in the dynamic and transforming Saudi market. We are dedicated to merging international hospitality standards with local culture to create uniquely enriching moments for our guests inspiring them to reconnect with their friends, family and colleagues.” Almazroa emphasised the rise of Saudi women and the positive impact of Saudization on the hospitality industry. “It is a great honour to lead a team of such talented and committed professionals. We are …

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Dubai receives 140,000 Chinese visitors per month

Latest data revealed at the China Global Traveller Market update and seminar shared that there are 140,000 Chinese travellers visiting Dubai per month accounting to 1.7million per year. In terms of flight arrivals, there are 13 to 17 daily direct flights with 4000 plus seats a day. Alexander Glos – CEO i2i Group revealed in his opening statement that China is one of the biggest markets in the world, at a special semianr conducted to share how agents and hotels can attract more visitors from China to the UAE. In his comprehensive presentation he shared the various avenues available to conduct business with Chinese travellers. A key statement he made was that the Chinese travellers have evolved from pre-covid times. More on this story in our next TBN.

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DXB’s record-breaking first quarter highlights the hub’s significance as a contributor to Dubai’s economy

Dubai International (DXB) made a stellar start to the year by recording its busiest quarter in history, affirming its role as a global aviation hub and a key driver of Dubai’s economy and Middle East’s aviation sector. In Q1, DXB witnessed a significant surge in passenger numbers, with 23 million guests passing through its terminals, marking an 8.4% increase compared to the same period last year. This growth underscores DXB’s appeal to major markets and its contribution to Dubai’s prominence as an international destination for tourism and trade. Total passenger traffic for the quarter reached 23,052,060 guests, with January recording the highest traffic at 7.9 million guests. Paul Griffiths, CEO of DXB commented, “The robust growth trajectory at DXB continued in the first quarter of the year, with the hub recording some truly impressive numbers. Thanks in part to the proliferation of cities being added to our network by our home base carriers Emirates and flydubai, in recent months. As Dubai emerges as a global leader for attracting talent, businesses, and tourists from across the globe, our focus remains on sustaining growth momentum and enhancing the overall airport experience for every guest passing through our terminals. With a strong start to Q2 and an optimistic outlook for the rest of the year, we have revised our forecast for the year to 91 million guests, surpassing our previous annual traffic record of 89.1 million in 2018.”   Aviation’s Contribution to Dubai’s Economy DXB drives Dubai’s economic growth and tourism, with the city registering a 3.3% increase in real gross domestic product (GDP) valued at approximately AED 307.9 billion. The airport’s efficient handling of ever-increasing passenger traffic and high cargo volumes supports the …

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Visit Qatar and Huawei sign MoU to enhance Qatar’s tourism experience

Visit Qatar and Huawei announced a partnership aimed at improving the tourism experience for Chinese visitors and showcasing Qatar as a leading travel destination in the Chinese market. This collaboration leverages the precise targeting capabilities of Huawei’s advertising platform, Petal Ads, to effectively reach and connect with potential travelers, reinforcing Qatar’s position as an attractive destination for Chinese tourists. The MoU was signed by Eng. Abdulaziz Ali Al Mawlawi, CEO of Visit Qatar, and Justin Chen, Global Head of Petal Ads, Huawei’s consumer cloud, representing Huawei, during Visit Qatar’s pavilion at Arabian Travel Market 2024. As part of this partnership, Visit Qatar and Huawei will develop an integrated travel ecosystem in Qatar, including the integration of Huawei products such as SkyTone for roaming data, Huawei Wallet for payments, Petal Maps for promotion and attractions, and AI-powered travel aids. In addition, visitors will be provided with advanced technologies supported by interactive and immersive tourism experiences that highlight Qatar’s famous tourist attractions. Leveraging the proven capabilities of Petal Ads, the MoU focuses on efforts to make Qatar a leading travel destination for Chinese tourists through joint marketing initiatives and harnessing Huawei’s vast and diverse media resources. This unique partnership also aims to attract the interest of Chinese travelers and direct their attention to Qatar and choose it as a preferred destination in their upcoming travel plans. Commenting on the collaboration, Eng. Abdulaziz Ali Al Mawlawi, CEO of Visit Qatar, said: “Through our strategic partnership with Huawei, we are taking an important step towards attracting more Chinese tourists and investors to Qatar. We also aim to develop a comprehensive travel ecosystem in Qatar and offer advanced technologies to visitors through interactive and immersive …

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Emirates expands tie up with flynas, creating more seamless connections from Saudi Arabia

Emirates and flynas signed an expanded two-way interline partnership with plans to open up connections and more travel choices for flynas customers via Dubai. Emirates’ current interline with flynas provides its customers with enhanced connectivity via its four gateways – Riyadh, Jeddah, Medinah and Dammam – to over 15 domestic points in the Kingdom of Saudi Arabia. It also includes the convenience of single ticket itineraries with onwards booking and baggage transfers. The MoU was signed at ATM by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer, and Bander Almohanna, Group CEO & Managing Director of flynas, in the presence of His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group, and flynas chairman Ayed Al Jeaid, along with other senior representatives from both airlines. With the expansion of the interline to a bilateral arrangement, flynas customers can connect across any of Emirates’ gateways in the Kingdom to a select roster of onward destinations on the airline’s network in the Far East, West Asia & Indian Ocean and Europe, via Dubai. Bander Almohanna, Chief Executive Officer & Managing Director in flynas said: “With the expansion of the interline to a bilateral arrangement, flynas travelers can connect to a select roster of Emirates’ onward destinations on the airline’s network in the Far East, West Asia & Indian Ocean and Europe, via Dubai. We are quite pleased to offer more choices to our customers through Emirates’ wide network. Once the expanded interline partnership is activated, customers will be able to book their travel on the flynas website, through online travel agencies as well as with local travel agents.” Once the expanded interline partnership is activated, …

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Saudi Minister of Tourism highlights the role of collaboration between tourism and aviation to drive economic growth

His Excellency Ahmed Al-Khateeb, Saudi Arabia’s Minister of Tourism, stressed the importance of collaboration between stakeholders from the tourism and aviation sectors to drive economic growth and create seamless travel experiences. Speaking at the Future Aviation Forum in Riyadh, the minister highlighted the Kingdom’s efforts to leverage new air connections to boost inbound tourism and accelerate sector growth. “Gathering here at the Future Aviation Forum, it is important to emphasize the intersecting relationship between tourism and aviation. Ensuring the strategic expansion and sustainability of air routes is critical for our tourism goals,” said Minister Al-Khateeb during his keynote speech titled “Sky High Tourism – Unlocking Destinations and Cultural Exchange Now and in the Future.” In the past two years, Saudi Arabia’s air connectivity network expanded greatly, with Saudi airports adding 28 new routes from international destinations. In the first four months of 2024 alone, airlines from key markets in Europe and East Asia have initiated direct flights to the Kingdom. These airlines include China Eastern Airlines, China Southern Airlines, Air China, ITA Airways, and Eurowings. With visitors from 66 countries now benefiting from the Saudi eVisa, the Kingdom’s tourism market has been on an upward trajectory in recent years. Recognized as the second fastest-growing tourism market globally in 2023, Saudi Arabia welcomed 107 million tourists, with 27.4 million of these being international arrivals. Tourism currently represents 4% of GDP in the Kingdom– with a target of 10% GDP contribution by 2030. Aiming to attract 150 million tourists by that year – of which 70 million will be international arrivals – global airlines and tour operators will play a key role in this development. Minister Al-Khateeb added, “This growth is a …

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DWTC drives impact with economic output surging to AED 18.3Bn in 2023, up 40% YoY

DWTC’s 2023 Economic Impact Assessment (EIA) Annual Report underscores the company’s sustained contribution to the city’s GDP, especially highlighting the remarkable surge in Total Economic Output of AED 18.28Bn from 76 large-scale Exhibitions, International Association Conventions, and Industry Conferences (of the total 301 exhibitions and events in 2023). Notably, the Gross Value Added (GVA) to Dubai’s GDP by these large-scale events amounted to AED 10.53Bn, representing 58% of the total economic output being retained within the local economy, fostering 69,281 jobs and generating AED 3.36Bn in disposable income. DWTC’s large-scale events boost economic impact with 76 large-scale events (2,000 or more attendees), generated sales of approximately AED 2.33Bn within the MICE sector, resulting in nearly 8 times that value in economic output. This means that for every dirham invested by an organiser or attendee at a DWTC event, it generates eight times in sales value for the broader Dubai economy. The success of DWTC’s own events and exhibitions such as GITEX Global and Gulfood, which generated AED 7.22Bn in economic output and AED 4.15Bn in GVA – a 53% increase over 2022 – reflects DWTC’s unparalleled expertise in delivering world-class events that resonate with global audiences. Against the backdrop of the ambitious Dubai Economic Agenda D33 – aiming to secure the city’s status as one of the top three global destinations for business and travel by 2033, DWTC’s international leadership in the Meetings, Incentives, Conferences, and Exhibitions (MICE) sector continues to play a pivotal role in reinforcing Dubai’s position as a powerhouse of economic activity and innovation. The 76 large-scale business events hosted, organised and delivered by DWTC attracted 1.54 million attendees, with 46% being international attendees. In absolute terms, this …

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