Over 850 Emirates commercial team members from around the world convened in Dubai this week for the airline’s Passenger Sales Conference 2024 under the banner of ‘Next Era – Equip, Embrace, Excel’. Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates Airline said: “We have big plans for Emirates, and the Passenger Sales Conference lays out the blueprint around how we will collectively activate commercial pathways and execute on the company’s strategic growth plans – through recalibrating our strategies, seizing emerging opportunities, developing new products, bolstering team dynamics and leveraging the latest technologies.” This biannual event was the airline’s largest ever commercial gathering. The Passenger Sales Conference has become a springboard for the airline’s executive commercial leadership to engage, embolden and inspire teams around their strategy and vision for the future, as Emirates ramps up its fleet, network, products, and readies itself for the next ‘era’ poised for even more growth. The packed programme of speakers representing the full spectrum of the airline’s business, aviation and tourism industry heavyweights, and a dose of inspiration from motivational speakers and best-selling authors set the tone for an extraordinary four days. Recognising individual and team achievements across the commercial organisation, HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group also presented the coveted Chairman Sales Award. He continued: “We’ve stood in the face of unexpected business challenges together and turned disruption to our advantage by moving nimbly towards every opportunity available to achieve outstanding results. And we’re only getting started. Our growth trajectory will accelerate in the coming years in line with Dubai’s D33 ambitions, and our teams are focused and committed to continue generating extraordinary value for …
Read More »Exploring Paradise in the Caribbean: Jamaica’s Luxurious Getaways
As travelers from the GCC seek new and extraordinary vacation destinations, Jamaica stands out as a haven of luxury, privacy, and unforgettable experiences. Known for its breathtaking natural beauty, pristine beaches, and warm hospitality, Jamaica is the ultimate Caribbean destination for discerning travelers. From high-end resorts offering world-class amenities to exclusive cultural and historical experiences, Jamaica invites GCC travelers to discover a new level of luxury in the heart of the Caribbean. Luxury Stays in Jamaica For those seeking the pinnacle of exclusivity and comfort, Jamaica offers a selection of premier resorts tailored for luxury travelers: Round Hill Hotel and Villas is nestled along the coastline in Montego Bay and boasts of private villas with personal pools, beachfront views, and dedicated concierge service. With a history of hosting international celebrities, Round Hill combines understated elegance with modern luxury. Zoëtry Montego Bay is a tranquil sanctuary renowned for its holistic approach to luxury. This boutique resort offers a blend of modern wellness with timeless elegance, featuring private suites with plunge pools, gourmet dining, and rejuvenating spa experiences. With its beachfront setting and commitment to wellness, Zoetry provides a haven for travelers seeking relaxation in an opulent environment. Half Moon, Jamaica’s highest rated resort spans across 400 acres and offers unparalleled luxury with its beachfront suites, private villas, and championship gol f course. Guests can indulge in spa treatments at the award-winning Fern Tree Spa, take part in a variety of water sports, or simply enjoy the serene beauty of the Caribbean Sea. Unforgettable Cultural Experiences Beyond the luxurious accommodations, Jamaica is a place where travelers get the unique vibe and heritage that the island has to offer: Luxury travelers to Jamaica …
Read More »Valor Hospitality Partners announces strategic expansion into Saudi Arabia, aligning with Vision 2030
Valor Hospitality Partners announced expanding its presence in Saudi Arabia, marking a significant milestone in the company’s expansion across the Gulf Cooperation Council (GCC) region by extending its operations in the Kingdom, in line with its Vision 2030 in having tourism account for 10 percent of the GDP. “Expanding into Saudi Arabia marks a significant milestone for Valor Hospitality Partners and presents an unparalleled opportunity for investors in the Kingdom,” stated Julien Bergue, Co-founder and Managing Partner for Valor Hospitality Partners, overseeing the Middle East, CIS, and Central Asia regions. “Our flexible and comprehensive management model is specifically tailored to meet the unique needs of the Middle eastern and Saudi market. As the only international full-service firm in the Middle East, we empower investors to optimize their returns through cost-effective solutions, operational efficiencies, and our deep expertise in hospitality management.” With an estimated 600,000 hotel rooms in development across the GCC, the hospitality sector is experiencing an unprecedented boom. Valor Hospitality Partners is uniquely positioned to support investors, Funds, developers and hotel owners in this dynamic market. The company’s strategic approach not only elevates hospitality standards but also aligns Valor with the Vision 2030, enabling investors to capitalize on the rapid growth in tourism and hotel development in Saudi Arabia. “Our focus and our expertise help properties to distinguish themselves, attracting more guests and enhancing their asset visibility,” added Bergue. “By delivering exceptional quality standards and optimizing operational value, we ensure sustained growth and maximized returns for hotel owners. Our tailored solutions provide investors with the tools to navigate and excel in the evolving hospitality landscape of the GCC.” Tapan Piplani, Chief Operating Officer & Head of Business Development Director …
Read More »In-store booking value increases 21% as multi-destination itineraries trend in 2024 : dnata Travel
dnata Travel has reported a 21% increase in the average booking value for in-store services in 2024 compared to the previous year. Walk-in services at its 13 retail outlets across the UAE remain the most popular way for residents to book travel, driven by a rise in demand for more complex itineraries. This summer, multi-location trips across Europe were particularly popular, combining train and self-drive travel. France, Italy and Switzerland were frequently included in these itineraries, which featured multiple stops across one or several countries. Tailor-made itineraries in Asia also gained traction throughout the year, with bookings typically including multiple stops within a single country. Hotspots across Thailand and Sri Lanka are especially sought after, with a notable spike in demand for Vietnam compared to previous years. Cruise itineraries, offering multiple stops across different countries, are also seeing steady growth, with dnata Travel anticipating even higher demand as the GCC cruise season approaches this winter. Meerah Ketait, Head of Retail and Leisure UAE at dnata Travel, commented: “Multi-destination itineraries are trending, as travellers look to experience the best of a region or country in one extended trip. “Many of our customers prefer to book these complex journeys in-store, where our travel experts can provide personalised advice on destinations, hotels and the latest offers. We offer a one-stop solution, where travellers can book everything from flights and hotels to car rentals, tours and insurance. “One of the highest value in-store bookings in 2024 was a summer trip across France, taking in Paris and Cannes, then on to Monaco. Our travel experts arranged the flights, accommodation, private transport and guided tours, all with a fashion theme, in one sitting. This luxurious itinerary featured …
Read More »Air Samarkand launches new route from Tashkent to Al Ain
Air Samarkand has launched a new once-weekly service between the Uzbek capital of Tashkent and Al Ain. The aircraft offers 12 spacious business class seats and 182 comfortable economy class seats to ensure a pleasant travel experience. Al Ain is the fourth-largest city in the United Arab Emirates and the largest inland city in the UAE. It is a significant cultural center, playing an important role in the country’s history. “We are excited to add another destination and a new country to our flight map, which we are confident will become popular among both tourists and business travelers,” said Zafar Butaev, CEO of Air Samarkand. This latest development follows the expansion of services to Istanbul earlier in September, to three return flights a week, and marks the continued and steady expansion of Air Samarkand’s route network. In late July the carrier began flying to Jeddah, Saudi Arabia, to support religious pilgrims, increasing the frequency to five per week by September – with two services departing from Samarkand and one each week from the Uzbek cities of Termez, Fergana and Namangan. Air Samarkand also serves Sharm El Sheikh in Egypt and Nha Trang in Vietnam, using Airbus A321neo and A330-300 aircraft. Flights to Al Ain are operated in partnership with the tour operator EasyBooking, which is providing quick and convenient transfers from Al Ain Airport to selected hotels in Abu Dhabi or Dubai. At the initial stage, flights will operate once a week on Sundays: • Departure from Tashkent: 10:40, arrival in Al Ain: 13:20 (local time). • Departure from Al Ain: 15:00, arrival in Tashkent: 19:40 (local time). Known as the ‘Garden City’ because of its lush greenery, with city oases, …
Read More »Travelport’s renewed distribution agreement with Delta Air Lines confirms NDC integration
Travelport announced it has signed a multi-year renewal agreement with Delta Air Lines, including NDC content. The top U.S. airline is collaborating with Travelport on the integration of its NDC solution into Travelport+ to support Delta’s selling and servicing transformation. “We value our long-term partnership with Travelport and are pleased to extend our full content agreement, as well as make Delta’s NDC technology solution available to all of Travelport’s agency customers,” said Jeff Lobl, Managing Director, Distribution Strategy and Agency Sales Programs at Delta Air Lines. “Together, we aim to create value by ensuring customers are presented with the best options to fit their needs for a better, more personalized shopping experience.” To help agencies solve challenges with comparing NDC offers alongside traditional content, Travelport recently debuted its Content Curation Layer (CCL). Travelport’s CCL uses artificial intelligence (AI) and machine-learning (ML) to sift through aggregated, multi-source content and return the right range of accurate, highly intuitive search results that are normalized and easier for agents and travelers to understand. CCL is the latest enhancement to the Travelport+ platform, simplifying the delivery of retail-ready content from partners like Delta and presenting tailored options to agency customers and the end-traveler. “Our renewed agreement with Delta underscores our shared commitment to modernizing travel retail for agents and travelers with a seamless, personalized shopping and servicing experience,” said Damian Hickey, Global Head of Travel Partners at Travelport. “As we prepare for the future delivery of Delta’s NDC content, our ability to deliver multi-source content in a retail-ready way ensures that agents and travelers will be able to easily shop and compare all of Delta’s product offerings in one place.”
Read More »WeRide and Uber partner to bring autonomous vehicles to the Uber Platform, beginning in the United Arab Emirates
WeRide and Uber Technologies, Inc. announced a strategic partnership to bring WeRide’s autonomous vehicles onto the Uber platform, beginning in the United Arab Emirates. The partnership is expected to launch first in Abu Dhabi later this year. A dedicated number of WeRide vehicles will be made available to consumers using the Uber app. After launch, when a rider requests a qualifying ride on the Uber app, they may be presented with the option to have their trip fulfilled by a WeRide autonomous vehicle. The partnership does not contemplate any launches in the United States or China. The partnership agreement was signed by Andrew Macdonald, Senior Vice President of Mobility & Business operations of Uber, and Hua Zhong, Senior Vice President of WeRide. Uber CEO Dara Khosrowshahi and WeRide Founder and CEO Tony Han witnessed the signing ceremony of the agreement. WeRide currently operates the largest robotaxi fleet in the UAE, where residents can access its robotaxi services through the TXAI app. In addition, in July 2023, WeRide was granted the UAE’s first and only national license for self-driving vehicles, enabling it to test and operate its autonomous vehicles on public roads across the entire country. Tony Han, founder and CEO of WeRide said: “We are honored to partner with Uber to continue to bring our technology to global markets. Together, we aim to combine our collective experience and expertise to deliver much needed, affordable, sustainable and safe mobility solutions to a global audience.” Dara Khosrowshahi, CEO of Uber said: “Uber is very excited to partner with WeRide. It’s clear that the future of mobility will be increasingly shared, electric, and autonomous, and we look forward to working with leading AV companies …
Read More »IATA releases enhanced policy and finance net zero roadmaps
The International Air Transport Association (IATA) released updated Policy and Finance Net Zero Roadmaps, containing expanded and deepened analyses, bringing into focus four key conclusions: • The air transport industry’s energy transition is feasible on the 2050 horizon. • The amounts of investments needed to make that possible are comparable to those engaged in previous creations of new renewable energy markets. • Success in the transition depends critically upon policymakers’ unity of purpose. • The time left for joining forces in air transportation’s energy transition is shrinking by the minute. Every action delayed is an opportunity missed. “The updated IATA Policy and Finance Net Zero Roadmaps make it clear that decarbonization by 2050 is possible. They also sound a warning bell that, to achieve this, all stakeholders, particularly policymakers, must collaborate more broadly and act with greater urgency. To be successful, we need clear policy and financial frameworks that will support air transportation’s needs in a way that is realistic and coherent with the massive changes that must take place simultaneously in all economic sectors,” said Willie Walsh, IATA’s Director General. The Policy Roadmap emphasizes the importance of strategic policy sequencing and addresses the need for global collaboration, including beyond the aviation sector. The recommendations recognize that there is no one-size-fits-all solution, and policies must ensure that all countries can participate in the future global Sustainable Aviation Fuel (SAF) market. Highlights include: • Immediate Action is needed to unlock the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) Eligible Emissions Units (EEUs) and prioritizing SAF in the product mix at refineries. • Strategic Policy Sequencing combining technology-push and demand-pull measures will be critical. Moreover, governments must foster global, liquid, …
Read More »Virgin Australia partners with Sabre to pioneer modern airline retailing via SabreMosaic
Sabre Corporation and Virgin Australia announced a strategic partnership to modernize the airline’s retailing capabilities through the phased implementation of SabreMosaic, the revolutionary AI-driven platform built to transform airline retailing. This establishes Virgin Australia as the flagship customer and will enable the airline over time to adopt the broad suite of solutions within SabreMosaic, marking a significant milestone in the airline’s journey towards modern retailing and the general market availability of the SabreMosaic solutions. The collaboration underscores the companies’ commitment to innovation and industry leadership, as well as the airline’s aim to be an early mover in the industry transition to offer-and-order based modern retailing. “Building on our decades-long partnership, Sabre is proud to collaborate with Virgin Australia as our launch partner for SabreMosaic, which is our revolutionary platform designed to transform airline retailing,” said Roshan Mendis, Chief Commercial Officer, Sabre Travel Solutions. “We aim to empower Virgin Australia to deliver a personalized, dynamic travel experience that will set a new standard in the industry. This collaboration marks the beginning of a new era, as SabreMosaic is now available to airlines worldwide.” Virgin Australia’s path to modern retailing “We are excited to partner with Sabre to lead the industry in modern airline retailing,” said David Hogarth, Chief Information Officer of Virgin Australia. “This partnership supports our mission of being Australia’s most loved airline by offering our customers choice and a wonderful guest experience. The SabreMosaic platform will over time enable us to optimize our offers, enhance guest interactions, and build a competitive advantage in the market.” Sabre designed the SabreMosaic platform and related solutions with a modular approach, giving Virgin Australia the ability to easily operate in a hybrid environment …
Read More »The Minister of Information and the Chairman of Kuwait Airways discuss the company’s vital role in supporting the tourism sector in Kuwait
Kuwait Minister of Information and Culture and Kuwait Airways Chairman discussed ways to enhance joint cooperation between Kuwait Airways and the Ministry through the exchange of services related to the tourism sector, in addition to reviewing the most important future projects between the two sides. The Minister of Information and Culture and Minister of State for Youth Affairs, Mr. Abdulrahman Badah Al-Mutairi held discussions with Kuwait Airways Chairman, Captain Abdulmohsen Salem Al-Fagaan, who was accompanied by the Chief Executive Officer, Captain Ahmad M. Alkreebani and a delegation from Kuwait Airways. The discussions focused on the significant efforts extended by the company and the services it provides in supporting the tourism sector in the State of Kuwait. During the meeting, the Minister also discussed ways to enhance joint cooperation between Kuwait Airways and the Ministry through the exchange of services related to the tourism sector, in addition to reviewing the most important future projects between the two sides. Following the meeting, Al-Fagaan highlighted in a press statement that Kuwait Airways continuously enjoys the full support and consideration from the Ministry of Information in all its activities and events, especially within and outside the State of Kuwait, making it an indispensable partner in Kuwait Airways’ accomplishments and contributing significantly to the achievement of its desired objectives. Al-Fagaan stated, “Various aspects of joint cooperation between Kuwait Airways and the Ministry of Information and Culture were discussed in several important areas, most notable among them, the participation in the Gulf Cup Football Championship (Gulf 26) hosted by the State of Kuwait in December. This is in addition to the State of Kuwait’s participation in the Expo 2025 Osaka, Japan and to promote the working of …
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