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The Department of Culture and Tourism – Abu Dhabi launches revamped training calendar to attract and nurture talent in Emirate’s tourism sector

As part of its mandate to promote tourism as a rewarding career option for Emiratis and UAE-based professionals, and to develop those already working in the private sector, the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) has unveiled a revamped calendar of training programmes and Emiratisation initiatives for the second half of 2022. The new programme calendar aims to increase the growth and development of the Emirati and UAE-based workforce, encourage enrolment in training and job opportunities, and develop the knowledge and skills of existing tourism and hospitality workers in the private sector. Created by DCT Abu Dhabi’s Emiratisation and Capability Development Section, the initiatives will generate greater Emirati and general participation in Abu Dhabi’s tourism activities. It will highlight employment opportunities in the sector by detailing a clear qualifications and skills development pathway for participants. His Excellency Saleh Mohammed Al Geziry, Director General for Tourism at DCT Abu Dhabi, said: “We have an outstanding Emirati and international talent pool in Abu Dhabi, with the necessary skills and aptitudes to succeed in the emirate’s exciting and rapidly growing tourism sector. Through this revamped Emiratisation and sector-wide training programme, we can maximise the potential of our UAE workforce, fulfil our strategic goal to create a thriving and diverse tourism eco-system, while also building bridges between cultures by allowing visitors to meet and interact with both Emiratis and a range of other nationalities across our tourism assets.” Fatima Al Melhi, Section Head of Emiratisation and Human Capital Development at DCT Abu Dhabi, said: “We are proud to announce the new calendar, which includes training programmes and initiatives to support the highly talented Emirati and expat workforce we have …

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Emirates Shows Support for Micro, Small and Medium-Sized Enterprises (MSME)

To mark the United Nation’s Micro, Small and Medium-sized Enterprises (MSME) Day, and the vital role these enterprises play in post-pandemic recovery, Emirates is empowering MSMEs to seek growth opportunities with an attractive incentive for new members who enrol into the Emirates Business Rewards programme. Eligible businesses around the world who sign up for a first-time account anytime from 25 June to 10 July 2022, will receive a joining bonus of 10,000 Emirates Business Reward Points – the equivalent of one Economy Class return ticket between most destinations in the Middle East, Africa/WAIO and Dubai, a city that offers world-leading support programmes and infrastructure for entrepreneurs and SMEs. Emirates’ offer aims to support MSMEs and recognise the integral part they play in sustainable development, and the global economy and communities. There are currently more than 30000 micro, small and medium sized businesses participating in the Emirates Business Rewards programme, taking advantage of a wealth of benefits including easy enrolment, accessible earning and redemptions, and flexibility and upgrade opportunities – even on last minute bookings. With a goal of ‘making business travel seamless’, Emirates Business Rewards enables organisations to earn points on business travel, which can be spent on future flights and upgrades on any Emirates flight, in any class, subject to availability. Organisations are eligible to earn points whenever their employees or guest travellers fly on Emirates, which can then be spent on dynamic reward flights and upgrades. Individuals can also earn Skywards Miles on the same flight if they are an Emirates Skywards member. There’s no limit to how many employees can join the programme and no minimum spend is needed. Emirates Business Rewards is free to join and …

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Dubai’s successful tourism recovery sees city welcoming 6.17 million international visitors from January to May 2022

Dubai’s successful tourism rebound continues to inspire global tourism recovery with the city welcoming 6.17 million international overnight visitors from January to May 2022, a 197 per cent year-on-year (YoY) increase from the same five-month period in 2021, which saw the destination attracting just over two million international travellers. The latest tourism data was revealed by Dubai’s Department of Economy and Tourism (DET) at its first ‘City Briefing’ for 2022, a bi-annual event that provides an in-depth industry outlook to stakeholders and partners, and discusses future strategies to further reinforce the city’s position as a global hub for business, investment, talent and tourism. The event was attended by more than 1,200 key executives from across the tourism ecosystem including aviation, travel, hospitality and retail sectors. His Excellency Helal Saeed Almarri, Director General, Dubai’s Department of Economy and Tourism (DET) commented: “The remarkable vision and leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, have always been an inspiration to us all, and this is reflected in the city’s continued success, as we focus on enhancing its position as a global hub for economy and tourism. We are building on the massive momentum generated by the hugely successful Expo 2020 to drive growth across all our tourism pillars from cultural to culinary experiences, while working towards achieving the ambitious goal of making Dubai the most visited destination and the city of the future that will be the best place in the world to live and work. “As we look ahead to the remainder of 2022 and beyond, we will harness the key elements that have ensured the industry’s …

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Emirates to operate extra flights for upcoming Hajj season

With the significant demand for air travel during Hajj, Emirates is deploying extra flights to ensure more connectivity for the scores of pilgrims making their way to the Holy City of Makkah. Emirates will be operating special flights to Jeddah and Medina during the upcoming Hajj season to carry pilgrims for this special period. Emirates will be deploying 31 additional flights to Jeddah and double daily flights to Medina from 23 June to 20 July to help transport pilgrims to carry out one of the key pillars of Islam. These services will run in parallel with Emirates’ regularly scheduled services. The Kingdom of Saudi Arabia has greatly expanded its Hajj participation this year to nearly a million pilgrims. This year, Emirates has seen strong demand for Hajj travel from Indonesia, Pakistan, India, Bangladesh, Nigeria, Turkey, Egypt, Ethiopia, Malaysia, the UK, US, UAE and Algeria. The special services are available to travellers holding a valid Hajj visa. Pilgrims must also be under the age of 65, hold a valid vaccination certificate with a vaccine authorised by the Saudi Ministry of Health, and must also carry a negative PCR test done within 72 hours of departure. Given the significance of the once-in-a-lifetime Hajj experience, the airline’s teams have been working hard to ensure that every detail of the pilgrim’s experience is aligned with the tenets of their faith. On the ground in Dubai, Emirates has a special Hajj airport team to help manage check-in, transfers, and helping to facilitate a seamless and convenient on ground experience for Hajj pilgrims. Emirates has also set up dedicated check-in and transfer counters for Hajj passengers transiting in Dubai. For Hajj travellers having a longer layover …

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Etihad Airways to resume direct passenger flights from Abu Dhabi to Beijing

Etihad Airways will resume direct passenger flights between Abu Dhabi and Beijing from 29 June 2022, becoming the first regular direct international passenger flight to recommence for Beijing, under the latest mandate of the Joint Prevention and Control Mechanism of the State Council. The airline will operate a weekly flight on a Boeing 787 Dreamliner, one of the most fuel-efficient aircraft in the world.   Inaugural flight schedule (all times local):   Flight  Departure  Time  Arrival  Time  Aircraft  Date  EY 888 (Inaugural flight) Abu Dhabi 18:00 Beijing 05:25+1 Boeing 787-9 Wednesday 29 June EY 889 (Inaugural flight) Beijing 02:10 Abu Dhabi 07:10 Boeing 787-9 Friday 1 July   Martin Drew, Senior Vice President Global Sales & Cargo at Etihad Aviation Group, said: “Etihad Airways is delighted about the resumption of passenger services between Abu Dhabi and Beijing, our second service to resume to China. China has always been an important strategic market for Etihad and the resumption of direct flights between the two capital cities will further strengthen the comprehensive strategic partnership between China and the United Arab Emirates.” Etihad Airways scheduled service from Abu Dhabi to Shanghai resumed in July 2020 to meet the huge demand of passengers travelling between the UAE and China. Those wishing to book are advised to visit Etihad.com to view their options, and to remain informed on the relevant entry regulations at their end destination. Flights are also available for booking through the mobile app, by calling the Etihad Airways Contact Centre on +971 600 555 666 (UAE) or +86 400 8822 050 (Mainland China), or through a local or online travel agency. Important information: All passengers travelling on Etihad between Abu Dhabi and China must …

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Qatar Airways and Airlink sign comprehensive codeshare agreement to enhance connectivity across Southern Africa ‎

Qatar Airways and Airlink have signed a comprehensive codeshare agreement to offer travellers more choices, enhanced services and greater connectivity between 45 destinations in 13 countries across southern Africa and the rest of the world. This new codeshare agreement means travellers can enjoy the simplicity of purchasing connecting flights on both airlines using a single reservation with seamless ticketing, check-in, boarding and baggage-check experience, during the entire journey The partnership will enable customers to book attractive offers from southern Africa to popular destinations in the U.S. such as New York and Dallas, cities in Europe such as London, Copenhagen and Barcelona, and points across Asia like Manila, Jakarta and Cebu. The agreement also increases Qatar Airways’ footprint in southern Africa, with improved access to destinations such as Ggeberha (Port Elizabeth) Hoedspruit, Skukuza, George in South Africa and beyond to Botswana, Namibia, Zambia, Zimbabwe and Mozambique. Qatar Airways Group Chief Executive, His Excellency Mr Akbar al Baker said: “Expanding our network with Airlink gives our customers more choice of destinations and flights, that we hope will contribute to the rapid recovery of travel, which plays such an important role in southern African economies.” “We have boosted our presence in the African market by adding eight new destinations since the start of the pandemic and fostering partnerships such as this dynamic agreement with Airlink which will greatly enhance our offering to our customers and support travel and trade.” Qatar Airways was the only airline to launch new services in southern Africa after the pandemic, starting operations to Luanda, Harare and Lusaka last year. It resumes operations to Windhoek this month, providing another connection to Airlink’s extensive regional network via eight gateways in …

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The First Collection to open its newest hotel in Business Bay

The First Collection announced the opening of its second Dubai-based hotel: The First Collection Business Bay.  The launch builds on the success of The First Collection Jumeriah Village Circle, which in Q3 of 2021 was voted #22 in TripAdvisor’s Top 25 Hottest New Hotels in the World – and is the only hotel in the Middle East to have received this accolade. Rob Burns, CEO of The First Group comments: “The opening of The First Collection Business Bay marks another important step in the development of our new lifestyle hotel brand, The First Collection. The brand has been extremely well received by local and international guests, generating fantastic reviews – and we’re very much looking forward to opening our doors of this upscale, dynamic property” The new hotel located in Business Bay, one of Dubai’s most up and coming neighbourhoods, is the latest addition to the group’s fast-growing body of upscale hotels, significantly strengthening brand presence across the city. Seamlessly meeting the demands of business travellers, as well as families and leisure visitors, the stylish hotel is the perfect base to explore Dubai and its world-famous attractions. Close to Downtown Dubai, plus all its iconic attractions (the Burj Khalifa and Dubai Mall included) as well as within walking distance of the expansive Dubai Water Canal, it is also within easy reach to both Dubai Marina and Dubai Creek due to its extensive transport links. The hotel itself features 437 well-appointed and sustainably designed guestrooms and spacious suites, many of which boast exceptional views of Dubai’s awe-inspiring skyline including the Burj Khalifa and the Stables. Top-tier amenities include a stunning 25 metre open-air swimming pool with sundeck and Burj Khalifa vistas, …

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Saudi Arabia visitors lead international arrivals to Qatar in May

‘Eid in Qatar’ festivities in May drove a strong influx of visitors last month, with international arrivals at 166,000, the highest monthly figure so far this year. Of all visitors, those from Saudi Arabia constituted 40%, while the GCC overall made up more than half (54%). Supported by the easing of public health measures, the latest tourism performance data represents more than a quarter of all visitors welcomed over the first five months of this year. And capitalising on Qatar’s close proximity and ease of access, the proportion of total arrivals by land exceeded that of air for the very first time, with visitors opting to drive through the open and operative Abu Samra border. The latest data on visitor arrivals point to a steady recovery of Qatar’s tourism sector, with the year-to-date total (580 k) fast approaching the overall arrivals figure of 2021 (611 k). Furthermore, arrivals in May this year are 25% higher than that of May 2019, demonstrating a return to pre-pandemic levels of tourism as public health measures for travel ease. Commenting on the latest tourism figures, Chief Operating Officer of Qatar Tourism, Berthold Trenkel said, “Qatar has long been a popular destination for GCC nationals and residents, and we are delighted to witness the strong return of visitors from the region. Furthermore, while air travel remains a strong pillar of our tourism strategy, attracting visitors from all corners of the globe, we are pleased to see an influx of visitors leveraging Qatar’s multiple points of access and visiting Qatar via its land and sea borders.” He added, “2022 has been a pivotal year for the tourism sector and we’re excited to build on this growth …

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Tawfeeq Travel opens new travel outlet at HIA Metro Station

Tawfeeq Travel opened the doors to yet another Travel Hub at the Hamad International Airport (HIA) Metro Station. Not only residents of Qatar, but visitors from all over the globe can now experience world class travel services & products while travelling through Qatar’s Award-winning Hamad International Airport. HIA offers global travelers convenient connectivity through its strategic location, with 80% of the world’s population able to connect with the World’s Best Airport through 6-hour flights. Additionally, HIA delivers a mosaic of cultural, retail, and hospitality offerings encompassed in a secure and efficient airport experience. The new Travel Hub at HIA offers Qatar’s first baggage drop off and storage solution to the travelers. This service is available 07 days a week from 10am till 8pm, Saturday to Thursday with prices starting as low as Qar.30 per day per bag. The storage facility boasts of CCTV monitored rooms with state-of-the-art electronic locks for safety of the baggage which are sealed with tamper proof security seals. Delivery options include transportation of the luggage to your home, office, or any choice of destination in Doha. Rehan Ali Syed, CEO of Tawfeeq Travel Group, said “I am extremely delighted on the opening of our 17th outlet offering our customers a unique, new service, delivered by our experienced teams who aim to support Qatar’s vision of welcoming tourist from across the globe. Working closely with Qatar Rail, Hamad International Airport, Qatar Airways, and other key strategic partners, we are able to deliver innovative services to customers. We look forward to your visit to explore the wonders of Qatari culture while we make your visit handfree.”

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RAKTDA certifies next gen tour guides to support growth of tourism and enrich visitor experience

Ras Al Khaimah Tourism Development Authority (RAKTDA), in partnership with the American University of Ras Al Khaimah (AURAK) – Center for Executive & Professional Education, has certified 19 successful graduates from the Tour Guide Training Program 2022, the first course post-pandemic. Amongst the new tour guides are five UAE Nationals from across Ras Al Khaimah who will use their skills to share the destination’s rich tribal history and take visitors on a unique historical and cultural journey into the Emirate’s fascinating heritage and traditions. Established for those seeking careers as Tour Guides, the program is designed to give candidates the skills and knowledge necessary to maximize professional opportunities in the tourism industry and meet industry standards. The classes are conducted by lecturers and trainers who have years of experience in the fields of cultural heritage and use global standards to impart their knowledge, resulting in world-class tourism professionals. Throughout May and June, the participants took part in practical overland training and mastered the art of effective commentary, active listening, managing difficult situations, and conducting effective small and large tours, alongside a variety of additional skills to help advance their career. During a graduation ceremony held at AURAK on 21st of June 2022, candidates who had successfully completed the course and passed both theoretical and practical exams received an official certificate and tour guide card issued by Ras Al Khaimah Tourism Development Authority. The newly certified tour guides are now eligible to join tourism focused organizations and companies that operate cultural experiences for visitors, including city tours, heritage site tours and wider sightseeing within the Emirate. Prof. Hassan Hamdan Al Alkim, President of the American University of Ras Al Khaimah said …

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