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The Red Sea joins global luxury travel group Virtuoso®

Red Sea Global (RSG), the developer behind two of the world’s most ambitious regenerative tourism projects, has announced that its flagship destination, The Red Sea, has been accepted into Virtouso’s ® exclusive portfolio of luxury travel partners, comprising over 2,300 preferred suppliers in 100 countries. Set to welcome its first guests in 2023, The Red Sea will join Virtuoso’s elite network of the world’s finest hotels, resorts, cruise lines, tour operators and other travel entities worldwide. These prestigious partners are recognized for not only delivering world-class services and experiences but also for providing superior offerings and rare opportunities to clientele. “Set among desert canyons, dormant volcanoes and unexplored islands, we are pioneering a unique relationship between luxury tourism and the natural environment at The Red Sea. By committing to putting people and planet first, we are enriching the surrounding environment and giving new meaning to the concept of responsible development. Working with Virtuoso, we’ll showcase the distinct benefits of regenerative tourism, while bringing our unparalleled guest experiences to travelers from all over the world,” said John Pagano, Group CEO of Red Sea Global. Located on the west coast of Saudi Arabia across 28,000 square kilometers of pristine lands and waters, The Red Sea will be home to a host of prestigious luxury brands, including Ritz Carlton Reserve and Miraval resorts – the first to operate in the Middle East. While staying at some of the world’s most iconic hotels, visitors to The Red Sea can enjoy diverse activities across the full spectrum of retail, sport, entertainment, health and wellness – from desert safaris and spa days to sailing and diving. A key attribute of the new partnership is The Red …

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SAUDIA signs agreement with Al Rajhi Takaful to launch digital insurance

Saudi Arabian Airlines (SAUDIA) and Saudi insurance company, Al-Rajhi Takaful have signed an agreement ensuring that guests traveling from the Kingdom have access to a comprehensive travel insurance policy which they can secure online. This partnership highlights SAUDIA’s commitment to expanding its after-sales services while enhancing passengers travel experience. The signing took place at SAUDIA’s Headquarters, in the presence of Captain Ibrahim Al-Koshy, CEO of SAUDIA, and Mr. Saud Ghonem Bin Ghonem, CEO of Takaful Al-Rajhi Insurance Company. Under this agreement, SAUDIA guests traveling from the Kingdom to various parts of the world will be equipped with a comprehensive travel insurance. SAUDIA guests will receive special prices on the travel insurance. The service can be used digitally during the completion of travel procedures through SAUDIA’s website (www.saudia.com) and smart phone application, the link will then direct users to the Al-Rajhi Takaful system to complete the process and benefit from a range of services, including cases of emergencies and claims. Captain Ibrahim Koshy, CEO of SAUDIA said: “At SAUDIA enhancing guest experience and providing them with the best services is one of our main priorities. This includes our partnership with introducing Al Rajhi Takaful as we are witnessing increasing demand, indicating that what distinguishes this service is the ease of transition between SAUDIA and Al Rajhi Takaful systems. This agreement ensures the facilitation of the travel insurance purchasing process, while providing direct support to our guests to ensure their comfort and guarantee a travel experience worth repeating. These services, among others, are constantly reviewed and evaluated, while utilizing guests’ feedback to undertake developments that meet their expectations”. Saud Ghonem Bin Ghonem, CEO of Takaful Al-Rajhi said: “This agreement aligns with the …

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200 exhibitors from 30 nations attend Riyadh Travel Fair

The 13th edition of the Riyadh Travel Fair with TravTalkME  as media partners concluded in the Saudi capital of Riyadh yesterday. It is a significant annual event where the leading travel and tourism companies in Saudi Arabia with GCC And Other International Companies / Countries gather with exhibitors representing tourist promotion authorities and tourist companies at the Arab and International levels. This year Kazakhstan, South Africa, The Royal Commission of Al Ula and many other key partners held special B2B sessions to present their destinations to the travel trade. This year’s event attracted over 200 exhibitors from 30 countries. Another significance this year was the many interactive sessions in most pavilions which provided exciting give aways and prizes. Amala Tourism had their stand adorned with some beautiful birds and other species which attracted many visitors. Speaking with TravelTVNews, Nawaf Khalid, General Manager Amala Tourism shared that in keeping with the Saudi Vision 2030, they will be opening a special family destination 200km from Riyadh, with an animal sanctuary, 186 key resort, man made lake and many other exciting activities for both domestic and international visitors. He further reiterated that within the next two years, the project will be completed and travellers will be able to enjoy the destination.

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Hilton and Saudi Tourism Authority collaborate to attract visitors to the Kingdom

Hilton announced it has signed a memorandum of understanding (MoU) with the Saudi Tourism Authority (STA) towards exploring cooperation opportunities between the two entities and developing creative content, with the aim of attracting visitors from key markets across the Middle East and Africa to the Kingdom. Signing this MoU comes as part of the STA’s ongoing commitment and efforts to forge strong partnerships with key players in Saudi Arabia’s tourism ecosystem, working closely with these partners to promote destinations in the Kingdom and provide inspiring tourism experiences. This most recent partnership also highlights Hilton’s presence and growth in Saudi Arabia, where it currently operates 16 hotels – with another 51 in the pipeline and plans to grow its portfolio to more 75 hotels in the coming years. “We are very excited to sign this agreement, which comes in alignment with Hilton’s longstanding relationship with the Saudi Tourism Authority over the years and is a reiteration of our commitment towards the tourism sector in the Kingdom,” Ajami said. “Through this partnership, we aim to attract travellers from the Middle East and Africa who are looking to explore the Kingdom’s diverse tourism offerings while staying with a global hospitality brand they know and trust.” “This Memorandum of Understanding with global hospitality leader, Hilton, aligns with our strategy to partner with key international brands and corporations that are working in alignment with our vision, attracting new segments of regional tourists and helping us achieve our 2030 objectives,” said Abdulkarim Al-Darwish, CEO of the Middle East and African Markets, STA. Hilton’s portfolio in the Kingdom includes iconic properties such as the Waldorf Astoria Jeddah – Qasr al Sharq, Conrad Makkah, Jeddah Hilton and Hilton …

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Al Rostamani Travel and Holidays and Saudi Tourism Authority unite to bolster Saudi Arabia Tourism in the UAE

Al Rostamani Travel and Holidays and the Saudi Tourism Authority are excited to announce a new strategic partnership. This cooperative endeavour focuses on promoting tourism in Saudi Arabia to UAE residents. Under this agreement, Al Rostamani Travel and the Saudi Tourism Authority will work together to showcase the natural wonders, cultural heritage, and unmatched hospitality of Saudi Arabia to travelers from the UAE. The goal is to create unparalleled travel experiences, fostering deeper connections and understanding between the two nations. The partnership aims to offer UAE travelers the chance to immerse themselves in Saudi Arabia’s diverse landscapes, including the awe-inspiring rock formations of Al Ula, the bustling streets of Riyadh, the tranquil Red Sea coast, and the breathtaking archaeological marvels of Madain Saleh. Al Rostamani Travel and the Saudi Tourism Authority are committed to providing seamless travel experiences that exceed expectations with tailor-made itineraries, curated tours, and exceptional customer service. Bimal Jain, General Manager of Al Rostamani Travel and Holidays, and Khalid Khan, GCC Trade Director for the Saudi Tourism Authority, officially signed the agreement at the Arabian Travel Market event. Expressing gratitude for the trust placed in Al Rostamani Travel, the organization acknowledges the significance of this partnership in supporting Saudi Arabia’s vision to establish itself as a leading global tourism destination. By leveraging their expertise and resources, both entities will work towards raising awareness about the incredible tourism offerings of Saudi Arabia and inviting UAE travelers to embark on unforgettable journeys. As this collaboration unfolds, the public can look forward to more exciting updates and initiatives to showcase the wonders of Saudi Arabia’s tourism industry. Al Rostamani Travel and the Saudi Tourism Authority are determined to create memorable …

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Dubai underlines commitment to achieving D33 goals through business events by participating at IMEX 2023

Dubai Business Events (DBE) has kicked off its participation at IMEX Frankfurt 2023, bringing its largest ever delegation of co-exhibitors from across the city and engaging in a full schedule of engagements and interactions with buyers, industry partners and stakeholders, with over 1,000 meetings expected over the course of three days (23-25 May). The strong presence at IMEX is underlining the contribution business events are set to make towards achieving the goals of the ambitious Dubai Economic Agenda D33. The city’s official convention bureau, part of the Department of Economy and Tourism, is once again highly visible at the major industry trade show, which is being attended by over 4,000 meeting planners from around the world. DBE has been joined by 35 co-exhibitors from across the city’s business events ecosystem, including hotels, venues, attractions, destination management companies and airlines. Among them are Dubai World Trade Centre, Emirates, Expo City Dubai and various hotels groups. Launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai this January, D33 aims to double Dubai’s economy over the next decade and consolidate its position among the top three global cities Ahmed Al Khaja, CEO, Dubai Festivals and Retail Establishment, said: “Dubai’s business events ecosystem continues to be an important driver of not only increased visitation to the city and tourism-related GDP, but also the development of key sectors and the growth of the wider knowledge economy. The city’s robust presence at IMEX presents a strong message to the global industry that Dubai can provide them with a comprehensive platform for sharing knowledge, professional development and networking. From association congresses and corporate meetings …

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Philippine tourism focuses on halal tourism

Philippine Tourism is currently participating at the Riyadh Travel Fair in the Kingdom of Saudi Arabia with their valued travel and tourism partners to portray the many diverse offerings to the Middle Eastern travellers. Her Excellency Myra Paz Valderosa Abubakar, Undersecretary, Department of Tourism speaking with TravelTV Middle East shared the importance of the Middle Eastern markets and their focus on halal tourism. “Middle East market is a very important market for us and we are participating at the Riyadh Travel Fair as we are focusing on Muslim friendly travel from the Kingdom of Saudi Arabia and the greater Middle East. Recently, in the Philippines we passed the Memorandum circular where in accommodation establishments could be Muslim friendly recognized so that they can get certificates so its very easy for our accommodation establishments in Philippines to be Muslim friendly recognized, we have 6 guidelines to follow and then 5 percent of the total number of rooms in an accommodation establishment in the Philippines should be Muslim friendly. So what do we mean by Muslim friendly, so each room will have the direction sticker (the kibla) that is very important, in our front desk, we encourage at least one Muslim employee to be able to greet our Muslim guests coming in and we have asked them to make available at the front desk a list of the prayer times as normally when you come from another country time changes so at least you have a copy of that so that you will be able to know what time to follow for prayer. Also, a list of masjids in the area or mosques so if they want to go for Friday prayers …

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MS Amadea makes its inaugural sailing to Saudi

PIF-owned Cruise Saudi has welcomed MS Amadea to Saudi waters for the first time. More than 400 international passengers experienced Saudi’s unique history, natural wonders and warm and welcoming hospitality. MS Amadea is operated by German-based travel agency Phoenix Reisen. The stop in Jeddah is part of a 150-day worldwide itinerary, with the ship concluding its voyage in Nice on 22nd May 2023. During its maiden call to Jeddah, a plaque and key exchange ceremony was held with the Cruise Saudi team and the captain of MS Amadea. After Jeddah, the ship travelled further along the Red Sea to Hurghada, Egypt, and continued to Nice for the end of the trip. Commenting on MS Amadea’s visit, Cruise Saudi Director, Port, Terminal & Asset Operations, Serafin Blazquez, said: “Relationships with global cruise liners, travel agents and tour operators are hugely important to our strategy in growing Saudi as a tourism destination, and we’re thrilled to have partnered with MS Amadea in welcoming new travellers to experience all that Saudi has to offer.” MS Amadea Captain Martin Rittig said: “It was a pleasure to visit Saudi for the first time. We received excellent feedback from our passengers and were particularly impressed by the enthusiasm shown by all parties. ” “During the traditional plaque exchange ceremony, you could really feel the passion and motivation from the team. Based on this first experience, we are really looking forward to coming back and to watch Saudi grow as a cruise destination.” Launched in 2021, Cruise Saudi was created to develop the infrastructure and services required to scale a full-suite cruise market in Saudi Arabia. The company is responsible for the development and operation of cruise berths and …

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SAUDIA, Accenture to transform guest experience

SAUDIA has signed an agreement with global professional services firm Accenture paving the way for a digital transformation program that will make the airline’s guest experience seamless and highly personalized while improving operational efficiency. His Excellency the Director General of SAUDIA Group, Eng. Ibrahim bin Abdul Rahman Al-Omar and the Chief Executive Officer of Accenture, Julie Sweet, during a meeting to announce the new collaboration. Through this agreement, SAUDIA will use artificial intelligence technologies to significantly enhance its digital infrastructure and build more than 260 new digital and electronic services in two years. SAUDIA’s guests will be able to enjoy more personalized services and a smooth travel experience possible across the entire travel cycle, from ticket search and booking to check-in, and from in-flight services to post-sale support. All the digital systems developed by Accenture will be designed specifically for SAUDIA, increasing operational efficiency and reducing operational costs, thanks to a new enterprise-wide cloud-based data foundation. This agreement will include several tracks to enhance SAUDIA’s guest value and help deliver the company’s strategic objectives. Specific initiatives will include a digital experience studio, digital infrastructure decoupling that accelerates and de-risks digital transformation processes, modernization of technical systems, creation of a cloud data lake, and development of a smart guest care center. “SAUDIA is looking to reimagine how our guests can choose, buy and enjoy leisure, business, and religious experiences,” said Dr. Khaled Alhazmi, Chief Information Officer, SAUDIA. “With Accenture’s support, we will create seamless and curated journeys with hyper-relevant experiences across digital and human-driven interactions. Guests will be able to modify flights, purchase transit eVisas, and enjoy new self-service features across all digital channels.” “Through this strategic collaboration, our primary aim …

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Careem and STA Sign MoU to Improve Visitor Experience with Exclusive Deals and Offerings

Leading multi-service app in the region, Careem, has announced signing a Memorandum of Understanding (MoU) with the Saudi Tourism Authority (STA) to explore opportunities for collaboration and introduce exceptional offerings, exclusive packages, and special discounts that boost the overall tourism experience. General Manager of Individual Transportation Services at Careem in Saudi Arabia, “We are delighted to establish this valuable partnership with STA, with the goal of utilizing Careem’s advanced technologies, extensive audience, and wide customer base to offer effortless services and attractive deals that improve the general experience of visitors coming from the GCC and the Middle East,” said Ahmed Orabi, adding, “We have rolled out our first batch of offerings under the MoU targeting visitors to Saudi Arabia, featuring exclusive deals of flights from international airports in the Middle East.” “This MoU with Careem proves once again STA’s commitment to partnering with leading companies in the region and offering outstanding services and packages, as well as its aim of collaborating closely with its partners to improve the tourism experience by sharing insights and jointly working towards mutual benefits.” said Abdulkarim Aldarwish, President of Middle East & Africa Markets at STA. The MoU was announced during the 30th Arabian Travel Market, held in Dubai on May 1 to 4, 2023, signed in the Saudi Arabia pavilion’s central area by Ahmed Orabi, General Manager of Individual Transportation Services at Careem in Saudi Arabia, and Munirah Abanomy Head of marketing partnership for middle east and Africa in STA.

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