Oman Air has made its most significant new route announcement in the last five years with the launch of flights to Rome. Starting 20 December 2024, the airline will offer four weekly flights from Muscat, offering travellers in Oman their first-ever direct connection to the “Eternal City”. With one-way fares starting from just OMR 75, it’s the perfect opportunity to explore one of the world’s most historic and captivating cities. “Our new direct flights to Rome represent an exciting step in our transformation. Marking our second destination in Italy, this key route not only enhances our European offerings, but also marks the start of our strategy to maximise the utilisation of our narrow-body fleet,” said Con Korfiatis, CEO of Oman Air. “As one of the most visited cities in the world, Rome is a perfect addition to our network. We are thrilled to offer our guests seamless and convenient access to the destinations they want to go to, while continuing to set new standards for service and hospitality.” Guests can fly with Oman Air from Muscat to Rome on Mondays, Wednesdays, Fridays and Sundays. The outbound flight departs from Muscat at 1500 and arrives in Rome at 1930, while the return flight departs from Rome at 2030 and arrives in Muscat at 0545.

Etihad Airways announced the launch of flights to Al Alamein (DBB), the gateway to Egypt’s stunning northern coast with the Mediterranean, and within reach of the historic city of Alexandria. The route debuts in July 2025, providing guests with nonstop access to the Al Sahel region, home to some of Egypt’s most vibrant, burgeoning coastal retreats. Al Sahel is recognised for its stunning beaches, clear waters, and rich historical significance, and is fast becoming a favourite resort for leisure travellers. Etihad’s new flights will connect holidaymakers from the UAE, Gulf region and beyond to this emerging tourism hotspot. “We are excited to be adding Al Alamein to our ever-growing list of destinations,” said Antonoaldo Neves, CEO of Etihad Airways. “Al Alamein is the entry point to Egypt’s hidden gem, offering a mix of natural beauty and cultural history, and we are sure it will become a popular choice for guests seeking relaxation and adventure. This new route further underlines our commitment to providing exceptional travel experiences and expanding access to exciting new markets.” The new flights will attract both tourists eager to explore Egypt’s Mediterranean coastline and history fans keen to visit Al Alamein’s renowned historical sites and museums. The flights are on sale now and will operate twice a week on Thursdays and Sundays using one of the airline’s modern A320 family aircraft, with eight seats in Business and 150 in Economy, and all guests enjoying Etihad’s award-winning service onboard. The announcement is just the latest new route unveiled by Etihad, with the promise of several more to come before the end of 2024.

Hilton announced the graduation of its first cohort of students from a hospitality training programme in partnership with Bunyan for Training, an affiliate of the reputed hospitality management school in Switzerland, Ecole Hôtelière de Lausanne (EHL). Since signing the Memorandum of Understanding (MoU) in 2022, 18 students have successfully completed the programme and joined Hilton’s growing team across its 21 trading hotels in Saudi Arabia. The graduation ceremony was held at Jeddah Hilton, attended by officials from the Ministry of Culture, the Ministry of Human Resources, the Ministry of Tourism, and the Human Resources Fund together with senior Bunyan for Training, EHL and Hilton representatives. Fawaz Moumina, country manager and senior director of operations, KSA, Hilton, said: “As we continue with our plans to more than quadruple our portfolio and open more than 70 hotels in the coming years, we are committed to creating 15,000 jobs, with more than half for Saudi nationals. We are proud to see the first group of graduates join our team and the second well underway, and we look forward to their future successes, which will inspire the next generation of Saudi hospitality professionals.” Accredited by the Saudi Technical and Vocational Training Corporation and certified by EHL, the programme offers both theoretical and practical training, along with opportunities to explore various areas of hospitality such as front office, housekeeping, and more. Looking ahead, the next cohort of 40 students, half of whom are young women, has already begun training across Hilton hotels in Saudi Arabia.

Drukair, Royal Bhutan Airlines, announced the launch of its new twice-weekly flights to Dubai, marking a significant expansion of its international network. This new route not only enhances global connectivity for travelers from the Middle East and beyond but also plays a crucial role in fostering tourism, trade, and diplomatic relations between Bhutan and the UAE. Key Details: Route: Paro (PBH) – Delhi (DEL) – Dubai (DXB) v.v. Frequency: Twice Weekly (Flight Schedule below) DAY FLIGHT NO SECTOR DEPARTURE ARRIVAL MON & FRI KB800 PBH-DEL 0800 1000 DEL-DXB 1055 1340 TUE & SAT KB801 DXB-DEL 0400 0755 DEL-PBH 0910 1140 Drukair is pleased to offer a 20% promotional fare discount with the promo code ‘DUBAI20’, valid until February 28th, 2025. This offer is available through all sales channels, including ticketing counters, travel agents, and Drukair’s online booking platform. Additionally, Frequent Flyer Members can enjoy an exclusive 30% discount on flights to Dubai, available for purchase only at Drukair sales offices. To further encourage international visitors to explore the beauty of Bhutan, a special discount for foreign travelers will also be offered during the shoulder period. “Launching services to Dubai is a proud moment for Drukair. It reflects our expanding international presence and our dedication to connecting Bhutan to the world,” said Drukair’s Chief Executive Officer. This new route is expected to boost tourism in Bhutan, attracting visitors from the Middle East and providing convenient travel options for Bhutanese residents and expatriates in the UAE and neighboring regions. As Bhutan’s national carrier, Drukair is dedicated to delivering safe, comfortable, and reliable air travel. We invite you to book your journey today and experience the warmth of Bhutanese hospitality while flying ‘On …

Qatar Tourism has announced the update of the instructions governing the maritime tourism transport activity, including the licensing of marine tourism transport offices and marine tourism transport in all its categories (A, B and C). In line with international best practices, Qatar Tourism has issued a new classification guide for owners and operators of marine tourism transport, specifying the technical requirements and specifications that must be met by these means that comply with the Tourism Regulation Law No. (20) of 2018. According to these updates, Qatar Tourism confirms that any Class A boat that does not meet the classification requirements and criteria referred to in the Classification Guide No. 1.1 of 2024 will not be allowed to operate, be present or dock in the Doha Corniche area. Categories of tourist transportation include: 1. Class A – includes boats used for short trips only, operating within the Corniche area. 2. Class B – includes boats used for long journeys, operating outside the Corniche area. 3. Class C – includes boats used for long trips that provide accommodation and meals (premium and luxury boats such as yachts). Individuals can operate Category A only while Categories B and C are operated only by licensed tourist offices. Managers of maritime tourism transport offices, boat owners and operators are required to ensure compliance with the new instructions within the allocated time frame as of 25/8/2024, and the means of transport have been given 3 months from the date of issuance of these instructions to abide by them. Qatar Tourism regulates and develops the tourism industry, promotes private sector investment and sets the strategic direction of the sector. Mr. Fahad Hassan Al-Abdulmalik, Director of Tourism Licensing …

Hyatt announced plans for affiliates of Hyatt and Grupo Piñero to enter into a long-term asset-light strategic joint venture, headquartered in Palma de Mallorca, Spain, which will manage Bahia Principe-branded hotels and resorts and own the Bahia Principe brand. The 50/50 joint venture is expected to expand Hyatt’s all-inclusive room portfolio by approximately 30% and enhance Hyatt’s position as one of the leading providers of all-inclusive offerings across the world. For Grupo Piñero, this strategic venture will build on the company’s longstanding success in all-inclusive hospitality with a robust European customer base and is expected to provide expanded opportunities with travelers in the Americas and other important markets. The transaction is anticipated to close in the coming months subject to customary closing conditions. Hyatt plans to appoint Bahia Principe’s current Chief Executive Officer Julio Pérez as Chief Executive Officer to lead the management company following close, with Grupo Piñero’s current Global Chief Executive Officer Encarna Piñero serving as Chairman of the Board and additional officers to be named at a later time. Upon closing, 23 resorts, totaling over 12,000 rooms, including 22 resorts under the Bahia Principe Hotels & Resorts brand located across the Dominican Republic, Mexico, Jamaica, and Spain, as well as the exclusive Cayo Levantado Resort in the Dominican Republic will be added to Hyatt’s Inclusive Collection. A majority of the proceeds from this transaction will be leveraged by Grupo Piñero to enhance existing Bahia Principe resorts. “The addition of Bahia Principe’s resorts to Hyatt’s Inclusive Collection will enhance Hyatt’s all-inclusive offering and strengthen our leadership position with one of the largest collections of all-inclusive resorts in the world,” said Mark Hoplamazian, President and Chief Executive Officer, Hyatt. “Grupo …

SAUDIA has officially launched its inaugural flight from King Fahd International Airport in Dammam to Beijing, China. The new route will operate twice a week in each direction, as part of a connecting flight from King Abdulaziz International Airport in Jeddah. With this addition, Dammam becomes the third city from which SAUDIA operates flights to Beijing, following Jeddah and Riyadh. The total weekly seating capacity between the Kingdom and Beijing is approximately 1,310 seats across 4 flights, while the weekly capacity to Guangzhou is 1,966 seats across 6 flights. SAUDIA has a designated Boeing B787 Dreamliner, known for its high operational efficiency and comfort, offering guests an elevated travel experience. SAUDIA celebrated the inaugural flight from Dammam to Beijing with a special ribbon-cutting ceremony in the departure hall. The event was attended by Mr. Wang Qimin, The Consul General of the People’s Republic of China, Engr. Mohammed Al-Hassany, CEO of Dammam Airports Company (DACO), and Mr. Wail Basaffar, the Assistant Vice President of KSA Sales at Saudia. Eng. Mohammed bin Ali Al-Hassany, CEO of Dammam Airports Company, said: “The launch of flights to Beijing, in partnership with Saudia, reflects our commitment to diversifying the international destinations of King Fahd International Airport to meet travelers’ aspirations and enhance their experience. This initiative is part of our plan to develop international air traffic, aiming to attract new airlines and increase direct destinations, which will support economic and tourism growth in the Eastern Province.” He added: “From January to September 2024, King Fahd International Airport achieved a remarkable 16.2% growth in passenger numbers compared to 2023, and I commend the tremendous efforts of our team and partners in making this accomplishment possible.” Mr. …

ITA Airways has inaugurated its first route to the United Arab Emirates with a nonstop flight between Dubai and Rome Fiumicino. The Italian reference carrier will operate this route on daily basis. The new Rome – Dubai flight is a milestone for the company, expanding its network to include a strategic market. Dubai is a global hub for both business and leisure tourism, and the launch of this nonstop service demonstrates ITA Airways’ commitment to offering optimal travel solutions while reinforcing the importance of network expansion in the company’s growth strategy. The inaugural ITA Airways flight from Rome Fiumicino, AZ 856, serviced with Airbus A321neo, landed at Dubai International (DXB) at 7:50 p.m. (local time). The first ITA Airways flight from Dubai to Rome Fiumicino, AZ857, departed at 1:50 a.m. (local time) on Monday 28th of October. To mark the occasion, a ribbon-cutting ceremony was held at DXB Arrivals, which was attended by Pierfrancesco Carino, Vice President International Sales ITA Airways, Benedetto Mencaroni Poiani, Regional Manager for Asia, Middle East, and Africa ITA Airways, Lorenzo Fanara, Ambassador of Italy in UAE, and Robert Whitehouse, Vice President (VP) of Research at Dubai Airports. As part of the launch activities in the UAE market, ITA Airways showcased its network, brand and winter season highlights to local media representatives and stakeholders during an event hosted by the Department of Economy and Tourism of Dubai at Grand Hyatt Dubai. Emiliana Limosani, Chief Commercial Officer of ITA Airways and CEO of Volare, said: “We are delighted to inaugurate our nonstop service between Dubai and Rome Fiumicino. As the first major addition to our winter schedule, this new daily route will enhance tourism and trade between Italy …

HITEK Services has witnessed a paradigm shift from hospitality professionals, by adopting AI-driven computer aided facilities management (CAFM). Essentially, CAFM solutions such as CAFMTEK which are now revolutionising facility management, provide effective management control over assets, locations, and resources. With access to a real time dashboard which offers complete visibility via a dedicated centralised digital platform, hotel management and their operations team can access a 24/7 360-degree overview of all hotel assets. As new buildings become smarter, solutions such as CAFMTEK integrate with existing building management systems (BMS), optimising operational efficiency, staff welfare and sustainability. The scope of work covered by CAFM is now extensive and can include the day-to-day maintenance of MEP and commercial kitchen equipment, security systems, energy and water utilisation as well as waste management. It can also ensure compliance with health and safety regulations, manage irrigation for landscaping for more complex hotel sites, operational planning and procurement. “Independent studies have shown that by adopting CAFM software hotels can reduce maintenance costs by up to 20% and even improve space utilisation by as much as 15%. Our own CAFMTEK system empowers hospitality professionals to achieve these results and produce a significant return on investment. It will also support the UAE’s pledge to achieve net zero by 2050,” said Javeria Aijaz, managing director of HITEK. Major hotel brands across the UAE such as Anantara, Sheraton, Four Seasons, Millennium, Wyndham and Swissotel, have all integrated aspects of CAFMTEK into their operations. By monitoring and controlling air conditioning, water temperature and pressure, recycling grey water and food waste, not only underpins a consistently superior guest experience, but it also highlights a hotel’s sustainability efforts, eco-conscious guests appreciate, with the added …

BuzzAR is working with the Saudi Tourism Authority to integrate BuzzAR’s AI tour guide, BAE (Buzz AI Experience) to digitalise the country’s hospitality industry. With US$1.16 million from HSBC, BuzzAR has 4 times their revenue in Saudi Arabia and is on track to bring in US$3.2 billion of tourism dollars to Saudi Arabia by 2026. 100 million tourists are targeted for 2030 and Saudi Arabia is facing a shortage of registered tour guides. With BAE, tour guides can handle bigger groups, target a wider audience, and free up their bandwidth to further personalise services and enhance the tourist experience. BuzzAR acquired US$1.16 million through the HSBC New Economy Fund to catalyse their expansion. BuzzAR was founded by Bell Beh and Ken Lim in 2018 and has hit significant milestones since, including a US$3.8 million fundraise in 2022, and the launch of BAE, the world’s first AI travel companion in April this year. BuzzAR saw the MENA region as having the potential to be a prime tourist destination and began expanding into the market in 2022. Saudi Arabia’s Public Investment Fund’s (PIF) Vision 2030 aims to diversify the economy, with a US$64b investment plan geared to help the entertainment sector contribute more than US$23b, or 3% of GDP by 2030. “BuzzAR is committed to digitalising the Saudi Arabian hospitality industry through BAE. The company has been breaking boundaries since their inception, and we are impressed with their expansion plans. Their track record in finding success in other markets makes them the ideal hospitality tech partner for companies and governments in the MENA region. I expect them to scale rapidly given the huge growth in tourism in the region.” says Ian Wilson, CEO …