As part of the continuous efforts to expand its network of destinations and develop its services to the highest levels of quality, Kuwait Airways announced the launch of its first scheduled commercial flight to Vienna, the capital of Austria, commencing from 12th June 2022, with two flights a week on Sundays and Thursdays.
On this occasion, the Director of Corporate Communication and Public Relations at Kuwait Airways, Khalid Al-Bustan stated, “Kuwait Airways is pleased to launch its first flight to Vienna, which is among the most important destinations, due to its distinction as one of the largest cities in Europe for tourism and is well-known for its historical and cultural attractions such as palaces and museums, along with its musical legacy and renowned restaurants. The selection of this destination came after systematic research and also considering the preferences of customers to travel to this destination, especially during the summer season, mainly due to its moderate climate.”
Al-Bustan indicated that Kuwait Airways was successful in implementing its plans to expand its network as it recently launched several destinations, primarily Casablanca, Manchester, Alexandria, Sharm El-Sheikh, Sohag, Trabzon, Bodrum, Izmir, Mykonos, Salalah, Sarajevo and most recently to Madrid and Malaga, which will be followed shortly by operations to Nice in France. This is also in addition to commencing operations to Kuala Lumpur, Malaysia and Kathmandu, Nepal in the coming months.
He explained that Kuwait Airways was steadily progressing towards digital transformation, and to attain the best levels of excellence. Moreover, he pointed out that customers could make their reservations through different channels, starting with the Kuwait Airways website and KAC application. In addition, customers can receive assistance or make enquiries through KAC’s WhatsApp, on 22200171, or by contacting the Call Center on 171. Customers can also visit the Company’s offices at the Avenues Mall, the Ministries Complex, the Farwaniya Office and Terminal 4, which provide numerous services, including reservations, amending, upgrading and ticket cancelations, as well as assistance with all enquiries, complaints, and comments from customers.
Al-Bustan mentioned that the Airbus A320neo which was recently included to Kuwait Airways’ fleet of aircraft was designated to facilitate the travel of passengers to Vienna, due to its unique technological features and characteristics, which are in accordance with its latest features present in the air transport sector. The inaugural ceremony for the commencement of operations to Vienna, was attended by the Ambassador of the Republic of Austria to Kuwait, H.E Marian Warba and various officials from the company.