As the next step in its continuing support for Qantas’ New Distribution Capability, including the Qantas Distribution Platform (QDP), Travelport, a leading technology company serving the travel industry, has begun handling its first bookings with Qantas using IATA’s New Distribution Capability (NDC) standard. The bookings are being made through Travelport Smartpoint in a live production test environment as Qantas prepares distribution of differentiated NDC content from late 2019.
This NDC connection to Qantas is the first by any GDS to the carrier and enables live bookings of NDC content to be made by selected agency partners taking part in the testing programme, including ATPI Corporate Travel, Globetrotter and Travel Beyond. The development is part of the airline’s plans for the QDP which is dedicated to offering an improved customer experience through enhanced and personalised content tailored to meet travellers’ unique needs.
Having been the first GDS to make a live NDC booking in October 2018, Travelport has already connected to five European airlines’ NDC content. It will follow up with an API NDC connection channel through Travelport’s Trip Service API with Qantas’ content among the first to be available through this channel. The Trip Service API is also currently part of a testing programme with an Australia-based online travel agency successfully coding to it.
Scott Barber, Managing Director Australia and New Zealand at Travelport, commented, “Qantas shares our vision that NDC has the potential to enhance the travel experience for its customers, offering personalised and differentiated choice and a seamless booking experience.”
Peter Muller, International Board Director at ATPI Corporate Travel, added, “It’s great to be part of the team pioneering NDC for the Asia-Pacific region. We’re pleased to see an aggregated workflow within Travelport Smartpoint which will enable our agents to continue offering high levels of service to their customers as we move into the NDC content era.”