Tag Archives: Travelport

Travelport reveals fastest-growing international destinations for KSA travellers

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Egypt, UAE and Turkey have seen the greatest growth in flight bookings from travellers in the Kingdom of Saudi Arabia (KSA) in the last 12 months, according to analysis conducted by Travelport. Fastest-growing international destinations for KSA travellers booked through global distribution systems. This data is derived from Travelport’s interpretation of relevant MIDT data. It reflects bookings made in the KSA through GDS only. Additional booking will have been made directly with airlines, which may or may not also have a GDS presence. From April 1, 2017 to March 31, 2018, bookings made in the KSA through all global distribution systems (GDS) to Egypt increased by nearly 190,000, up 17% on the previous 12 months. Bookings to the UAE rose by over 70,000, up 13%, and to Turkey by just over 65,000, up 31%.  Global distribution systems (GDS) are vast hi-tech reservation networks that allow travel agents, travel management companies, and large corporations, among others, to search and book airline seats, hotel rooms, rental cars, and other travel-related items. Matthew Powell, Travelport’s Managing Director  for the Middle East, Africa and South Asia, said, “Growth in flight bookings tends to be driven by increased airline capacity, rises in demand from leisure trave”llers, economic and political advances, which attract more interest in trade and investment, and major construction projects that require large international labour forces. The results we’re seeing here cut across all of these.”

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Travelport technology to power Eihab Travels’ booking system

Eihab Travel Signing

Travelport has announced a new long-term technology partnership via its distributor in Oman, with Eihab Travels. Eihab Travels will use Travelport’s industry leading point of sale solution, Travelport Smartpoint, to provide corporate as well as leisure travel services to major multinational corporations, prominent Middle East firms and individuals. Aided by Travelport’s support, the company’s consultants will benefit from intelligent, fast and accurate search of high quality content from over 400 airlines, 650,000 hotel properties and 35,000 car rental locations. With over 250 airlines signed up to use Travelport’s unique merchandising technology, the company is able to display, gain powerful information around, and sell branded fare families and ancillary products (such as paid seat assignments, baggage fees, priority boarding, etc.) from these airlines. Having recently become the first global distribution system (GDS) to be certified by IATA as a “Level 3” Aggregator under its New Distribution Capability (NDC) initiative, Travelport will soon further benefit the company by creating NDC connections with airlines as they become available.

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Travelport inks deal with Air France-KLM

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Travelport and Air France-KLM have signed an agreement for the distribution of content through Travelport’s platform. Air France-KLM and HOP! content on Travelport’s platform will include Travelport’s rich content, branded fares, fare families and multiple ancillaries. Travelport customers will continue to benefit from Travelport’s tools beyond booking capability that enable workflow automation, change management processes, multiple content integration, robotics for fulfilment and other vital services. This agreement also enables customers selected by Air France HOP! and KLM to access a private channel via Travelport through which they will receive content without the additional distribution surcharge levied by Air France-KLM starting April 1, 2018. Derek Sharp, Senior Vice President and Managing Director – Air Commerce, Travelport, says, “This agreement is an extension of a long-term relationship which has delivered greater choice to Air France KLM’s customers. We look forward to a continuing productive partnership as we deploy new technology with the airline.” Emmanuelle Gailland, Vice President – Distribution, Air France-KLM, says, “Travelport has been a great partner throughout our private channel engagement as a transition towards NDC. Both Air France KLM and Travelport will work together to bring NDC content of new fares, products, services and rich media in the marketplace.”

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Travelport, ACI Worldwide to launch intelligent fraud control solution for airlines

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Travelport has partnered with ACI Worldwide, a leading provider of electronic banking and payment solutions, to deliver an intelligent fraud control and settlement solution for its airline customers called Travelport Authorise Plus. It enhances Travelport’s existing card payment gateway by integrating with ACI’s award-winning ReD Shield platform. Through the integration, Travelport can provide its airline customers with the ability to seamlessly track ticketing purchase processes right through to the completion of a journey. Additional features include the dynamic fraud screening of card payments used to purchase air tickets via Travelport-connected agents, ability to prevent ticket issuance, and detailed online management reports of all transactions and status. ACI’s UP Payments Risk Management solution utilises advanced data analytics, adaptive machine learning and customer profiling techniques. Derek Sharp, Senior Vice President and Managing Director, Air Commerce—Travelport, commented, “Our partnership with ACI Worldwide is in response to the growing need to provide our airline customers with highly sophisticated tools to prevent card fraud in our industry. The major advantage of combining Travelport Authorise Plus with ACI ReD Shield is that we have built a fully integrated solution, which applies fraud control management without the need for both our airline and agent customers to do any major development or change their workflow process of today.”

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Travelport reports record fare shopping for January 2018

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Travelport had a record-breaking January for fare shopping, with unprecedented year-on-year (YoY) percentage increases in peak (one-day) shopping rate messages per second and in overall 24-hour message volumes. A 77 per cent YoY increase was recorded in peak shopping rate messages per second as compared to the highest similar peak day in January 2017. For total shopping message volumes received during a single 24-hour period, Travelport recorded a 79 per cent YoY increase compared to the highest such single-day volume in January 2017. Travelport recorded a 169% increase in peak shopping rate messages per second from the highest recorded day in January 2017 compared to the highest similar peak day in January 2016. For total shopping message volumes received during a single 24-hour period, Travelport saw a 161 per cent increase compared to the highest such single-day volume in January 2016. Travelport’s most recent numbers show that the company processed some 2.4 trillion shopping transactions during 2017 and prices six billion-plus unique itineraries every day.

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250 airlines benefit from Travelport’s branding solution

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Having achieved the milestone of 250 carriers, Travelport has now extended its leading position in airline merchandising by offering richer content to five times as many airlines as its nearest competitor. Travelport announced that over 250 airlines now benefit from its Rich Content and Branding merchandising tool which gives agencies and travel bookers a graphically rich experience when booking branded fares and ancillaries. Launched in 2014, Rich Content and Branding allows network airlines and low-cost carriers to differentiate themselves through ls and detailed descriptions of their products and services. Airlines benefiting from branded fares and ancillaries include IndiGo, Lufthansa, British Airways, Air France/KLM, Iberia and low-cost airlines such as Mango Airlines, Aegean, Ryanair and Loganair. Major airlines currently or soon offering access to their branded fares through Rich Content and Branding include China Southern Airlines, Singapore Airlines, Etihad Airways, Emirates, Norwegian, Scandinavian Airlines (SAS) and Avianca. In addition, Etihad Airways and Jetstar are introducing no-bag fares on long-haul routes, a development fully supported by Travelport’s new tool.

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Travelport inks deal with Fiji Airways

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Travelport signed an agreement with Fiji Airways, a South Pacific airline where the former will provide the airline with a mobile application powered by its new Travelport Fusion product. Travelport Fusion is a quick-to-market mobile solution that helps airlines keep up with the rapid changes in mobile technology. The new mobile app will provide Fiji Airways with a robust tool, providing an engaging experience for travellers. It will allow Fiji Airways to fully maintain their brand identity with consistent brand experience. As part of the service and support from Travelport, Fiji Airways will also benefit from future product upgrades. Marc Cavaliere, Chief Commercial Officer, Fiji Airways, commented, “We recognise the importance of mobile engagement and being able to connect with our customers, bringing them highly relevant, personalised information and services they need, at every step of their journey. Travelport Fusion allows us to implement this mobile app rapidly.” A recent Travelport Global Digital Traveler Research report highlighted the need for a strong airline mobile app solution with findings indicating that 64 per cent of travellers in Asia Pacific look for a good digital experience while choosing an airline.

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IATI to power international expansion with Travelport

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Travelport announced the signing of a new, extended agreement with IATI Travel, based in Turkey. Travelport will support its operations while extending the geographical reach of the partnership to cover Germany, Ukraine, Russia, Kazakhstan, Azerbaijan, Iran, Saudi Arabia and Pakistan. The company’s high performance is powered by Travelport Universal API (uAPI) technology. This aggregates the most comprehensive content from multiple sources, including national and low-cost carriers, branded fares and ancillary services, as well as unique hotel properties, rail and car rental. Levent Aydın, Chairman of the Board, IATI, said, “We are impressed by Travelport’s customer-driven solution which provides highly efficient tools for our agents. We are pleased to have Travelport as our preferred technology partner and have great confidence in its extensive reach and expertise.” Rabih Saab, President and Managing Director, Europe, Africa, Middle East and South Asia, Travelport added: “We are delighted to support the fastest growing OTA in Turkey as it continues its global expansion. Our partnership with IATI has flourished since 2012 and we are looking to further power its success and expansion across new territories.”

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Al Tayyar Travel Group partners with Travelport

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Travelport announced a new global agreement with Al Tayyar Travel Group. As a result of this multi-year agreement with Travelport, Al Tayyar and its subsidiaries will continue to use Travelport’s open platform and benefit from its Universal API technology. This enables the Group’s agencies to develop and connect their systems to the widest choice of content and provide the integrated, personalized travel experiences that the connected traveller of today demands. Travelport’s industry leading point of sale tool, Travelport Smartpoint, also helps Al Tayyar’s agencies optimize services and develop their business globally. Commenting on the renewed agreement, Mr. Abdullah bin Nasser Al Dawood, Chief Executive Officer & Board Director at Al Tayyar Travel Group, said: “The renewal of our agreement with Travelport demonstrates our commitment to serve the end traveler even better, by providing our agency partners with a rich choice of content.  We are delighted to continue building on the success we have enjoyed already from this fruitful partnership as we continue to develop our business.” Gordon Wilson, President and CEO of Travelport, added: “We are delighted that Al Tayyar Travel Group has chosen our platform once again to drive its agencies’ effectiveness and global expansion. The Group is a great partner and an impressive user of our technology. So, we are proud to play a major role in supporting its goals.”

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Over 230 customers attend Travelport MESA Conference in Oman

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Travelport hosted a two-day conference to provide insight into emerging new trends in the market and future of the sector with AI technology at Shangri-La, Oman. Over 230 customers from 14 countries attended the event. Kathryn Wallington, Country Manager, UAE Travelport welcomed the guests and explained the interactive opportunities at the conference. In his opening remarks, Matthew Powell, Managing Director, Middle East and South Asia, Travelport explained that Travelport had transformed from a regular GDS to a travel commerce and distribution platform to enable more opportunities in their portfolio. He reiterated how their platform enabled travel providers and their evolving technologies to deliver relevant content for travel buyers and consumers. He also spoke of how the platform provided new tools and solutions to customers and created a frictionless path to work with speed and accuracy, automated operations and the latest B2B travel payments. He reiterated that there was an expected opportunity of $8.6 billion in mobile travel sales in Middle East and India by 2022.

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