Tag Archives: Travelport

Travelport and Qatar Airways  announced that Qatar’s NDC content and enhanced servicing capabilities are now available in the Travelport+ platform. Travelport customers can easily search and compare NDC offers from Qatar Airways, as well as service NDC bookings, which includes modifications and cancellations. Travelport+ enables agency customers to access a wide range of rich content, fares, and unique offerings from Qatar Airways all in one place, enhanced by the Content Curation Layer (CCL). This Travelport+ feature minimizes manual tasks using powerful artificial intelligence (AI) and machine-learning (ML) capabilities to provide agents and travelers a more modern retailing experience with faster search response times, highly relevant results, and greater accuracy. “Our NDC collaboration with Travelport ensures that travel agents around the globe can effortlessly shop and book our growing repertoire of NDC offers and provide exceptional service to our customers, including post-ticketing,” said Matt Raos, Senior Vice President, Global Sales at Qatar Airways. “Qatar Airways has long been committed to bringing our agency partners along on the NDC journey, so we’re pleased to extend our NDC offers to Travelport subscribers.” “Now that Qatar’s NDC content is available on Travelport+, our agency customers will have the ability to view and compare more dynamic offers and ancillaries from Qatar Airways so they can create a more streamlined, personalized experience for travelers,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “We’ve built our NDC solution to empower travel agents to operate as modern retailers and provide the level of service that travelers need beyond the point of booking, so that our partners benefit from more upsells and greater loyalty from their customers.” Travelport’s NDC content and servicing solution for Qatar Airways has …

Travelport and Iberia announced the launch of Iberia’s NDC content and servicing capabilities on the Travelport+ platform. Agents using Travelport+ will be able to view and compare NDC fares and ancillaries from Iberia all in one place, making it easier to identify and book the best options for their travelers.  “The addition of Travelport to our NDC program is a milestone in the travel industry’s transformation. With this alliance, we provide a wider range of options for travel agencies using Travelport+ and at the same time, customers will benefit from a greater number of options and an improved experience. Travelport is a trusted technology provider for the travel industry as it evolves into the next generation of travel retailing. It is important for Iberia to partner with technology providers that have proven expertise and can meet our demands for customer-centric innovation,” explained Celia Muñoz Espín, Commercial Strategy and Distribution Director at Iberia. Travelport is also providing its agency customers the capabilities needed to service travelers directly, enabling agents to modify, exchange or cancel Iberia NDC bookings when needed. Travelport’s agency customers in Portugal, the first country where this content is available, can access the complete Iberia NDC solution in Travelport+, with all other markets expected to gain access in the coming weeks. “Available from today, we’re delivering Iberia NDC content and servicing through Travelport+ so that our agency users can shop and manage their clients’ flights seamlessly with access to all of Iberia’s dynamic product offerings and ancillaries in one place,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “We’re accelerating the delivery of complete NDC solutions for our air partners, like Iberia, so that the source of content is …

Travelport announced that it is One Global Travel’s preferred Global Distribution System (GDS) partner. As the only GDS provider to One Global, the international community of leading independent travel management companies (TMCs) formed by World Travel Inc. and Clarity Business Travel Management, Travelport will provide access to retail ready content and superior search, shop and servicing capabilities delivered through the Travelport+ platform. One Global TMCs will also benefit from Travelport’s complete New Distribution Capability (NDC) solution, which empowers agents and travel managers to easily compare offers side-by-side and seamlessly service NDC bookings for their travelers. “At One Global we are 100% committed to building trusted and transparent relationships with our suppliers that bring true value to our international community of TMC partners,” said Polly Smoothy, Global Supplier Partnership Manager at One Global Travel. “Travelport is our preferred GDS partner of choice to deliver a broad range of travel content and technology tools.” “Business travel expectations are changing drastically, and employees want the ability to book and manage their work trips quickly, easily and with more control. That is why we designed Travelport+ to help TMCs operate as modern retailers and give travelers more self-service options,” said Paul Broughton, Director of Business Development, EMEA and APAC at Travelport. “Our partnership with One Global will drive modern retailing forward in the corporate travel sector, providing TMCs, their clients and business travelers with greater personalization, more convenience and truly modern experiences.”  

Travelport and easyJet, announced they have signed a new content distribution agreement that will bring more enriched easyJet content to all of Travelport’s agency customers – now including OTAs for the first time. The multi-year deal confirms that travel retailers using Travelport+ will have access to all easyJet fare types and bundles that the airline has made available to distribution partners, including ancillaries, without any agency channel restrictions. The addition of easyJet’s Standard Plus fare bundles (including seat selection and large cabin bag) and Essential fare bundles (including seat selection and checked bag) which complement the existing fares of Standard, Business Inclusive and Flexi, will significantly enrich the options available for both business and leisure travelers. Agents using Travelport+ will be able to shop and compare easyJet’s products all in one place, so they can easily upsell and personalize offers for their travelers. Travelport’s enhanced servicing capabilities also ensure agents can seamlessly manage easyJet bookings, including modifications and exchanges. “We’re bringing more easyJet content to Travelport+ so that travel retailers across the globe can create more personalized offers and provide superior service to our customers,” said Dominic Tucker, Senior Distribution Manager at easyJet. “Our partnership with Travelport helps us deliver more choice and connectivity to the market so that travelers flying easyJet can easily customize their experience and add-on extras when they book in any channel, whether they are traveling for leisure, business, or both.” “This new deal means that Travelport-connected agencies can access easyJet’s dynamic offers effortlessly, so they can book the best options for travelers based on their needs and preferences,” said David Gomes, Head of Regional Air Partners, EMEA at Travelport. “By opening up easyJet content to …

Virgin Atlantic and Travelport announced a renewed agreement. The deal includes distribution of all Virgin Atlantic content, including, subject to implementation, future distribution of NDC through the Travelport+ platform. This renewed agreement strengthens the ongoing travel retailing relationship between Travelport and Virgin Atlantic, ensuring that Travelport-connected agencies have continued access to Virgin’s most robust, enriched content in the Travelport+ platform. Additionally, Virgin Atlantic is using Travelport’s complete branding solution to enhance the way products and ancillaries are displayed on agents’ screens with rich graphics and detailed descriptions, so that agents can seamlessly shop, compare and personalize options for travelers. “Our renewed agreement with Travelport, along with Virgin Atlantic’s future delivery of NDC content, illustrates our commitment to drive value and deliver modern retailing experiences for the agency community and our travelers,” said Juha Jarvinen, Chief Commercial Officer at Virgin Atlantic. “Travelport+ offers retailing and merchandizing capabilities that ensures travel retailers can provide our customers with more choices and the best options from Virgin Atlantic.” “With this new deal, we will support Virgin’s modern retailing strategy with NDC collaboration and Travelport+ capabilities that make it easy for agents to search, sell and service the best offers,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “Our long-standing partnership with Virgin Atlantic will bring more value to the industry as we focus on delivering the seamless experiences agents need to provide travelers with personalized offers and the superior service that they expect.”

Travelport Worldwide Limited announced that a group of its existing equity holders and lenders have agreed to invest $570 million of new equity financing into the Company. The new financing will give Travelport a robust capital structure, enable further investment into Travelport’s technology platforms and pave the way for other innovations to deliver new and exceptional ways for the travel industry to serve customers. The new investment in Travelport is being made pursuant to an agreement that will significantly deleverage and strengthen the Company’s balance sheet (the “Transaction”). Following completion of the Transaction, Travelport will have a new ownership structure composed of Travelport’s existing equity and credit investors, including Elliott Investment Management, Davidson Kempner Capital Management, Canyon Partners, Siris Capital and other leading institutional investors. These investors will remain well positioned to provide strategic counsel and support to the Company’s management. “This investment demonstrates our investors’ support for Travelport and will advance our mission to reinvent a better future for the travel industry,” said Greg Webb, Chief Executive Officer of Travelport. “With this new investment, Travelport will have a strong balance sheet with the least amount of debt amongst its peers, which we believe will put the Company in an even better position for long-term, profitable growth. Most importantly, this Transaction will further strengthen our operating business and accelerate our investments in Travelport+ and other initiatives that make us the most innovative and agile partner to all our customers. We thank our investors for their significant vote of confidence in Travelport.” In the last year, Travelport has undertaken several successful strategic investments and initiatives to enhance the technology, products and services it provides to customers. These include the acquisition of …

For the sixth consecutive time Travelport secured its title as Best Travel Technology Provider at the Arabian Travel Awards. Their recent acquisitions and foray into modern retailing has strengthened their presence in varied markets over the past few years. Kathryn Wallington, Head of MEA, UK&IE, Central & Eastern EU speaking at the ceremony shared, “Being recognized as the Best Travel Technology Provider of the Year has fuelled our mission to continue the evolution and deliver more of the solutions that the industry needs to create seamless experiences for agents and travellers. While our mission to simplify and modernize travel is far from over, this award confirms that at Travelport, we are making real progress to empower agents to become true modern retailers of travel.” The sixth edition of the Arabian Travel Awards concluded at Sofitel downtown Dubai graced by HE Datuk Seri Ahmad Fadil bin Shamsuddin, Ambassador of Malaysia to the UAE as Chief Guest presenting the awards to the stars of the travel, tourism and hospitality industry. An exclusive invitation only event gathered all the key leaders from travel, tourism and hospitality across the GCC.

Travelport and Air India announced that they have extended and expanded their multi-year distribution agreement to include New Distribution Capability (NDC) content and servicing. The agreement further expands the collaboration between Travelport and Air India, confirming the future delivery of a complete NDC solution which will provide Travelport’s global network of travel agencies the ability to easily search, shop and service Air India’s product offerings. “Our valued partnership with Travelport is an important part of our growth and technology strategy as we prepare to deliver a complete solution that makes it easy for agents to access and service Air India’s content and offers,” said Nipun Aggarwal, Chief Commercial and Transformation Officer at Air India. “Travelport+ will elevate our technology investment and the future roll out of NDC-sourced content, so that together, we can ensure agents and travellers have a seamless, modern retailing experience.” Travelport and Air India remain committed to providing travel agencies worldwide with more choices and a fast, easy way to search and book the best options that meet travellers’ needs. This renewed agreement between Travelport and Air India ensures that Travelport subscribers continue to have simplified access to Air India’s extensive network of destinations, which will continue to expand and evolve. “Our expanded agreement with Air India positions Travelport and our operator partner ITQ to continue driving modern travel retailing as the leading travel technology partner of choice for travel agencies in India,” said Damian Hickey, Global Head of Airline Partners at Travelport. “As part of Air India’s future technology strategy, our collaboration on NDC will be complemented by the superior retailing and merchandizing solutions available in Travelport+, which ultimately make it easier for agents to operate …

Christopherson Business Travel and Travelport jointly announced an industry first: being the first travel management company (TMC) to successfully issue a ticket on the revolutionary Deem platform since its integration with Travelport+. The move signals a significant advancement in corporate travel management and marks the dawn of a new era in modern retailing. The integration of Deem with Travelport+ demonstrates Christopherson’s commitment to providing its customers with the most efficient and advanced travel booking options. New distribution capability (NDC) technology allows for more personalization, flexibility, and transparency in booking and servicing travel, ultimately enhancing the customer experience. As longtime partners of Travelport, Christopherson was one of the first North American TMCs to upgrade to Travelport+, enabling the agency to deliver the modern retailing experience their customers expect. Travelport+ simplifies access to multi-source content and generates value for agents and travelers, with advanced retailing capabilities, sophisticated cloud-based point of sale solutions, and tools that make operations easier. “Adopting Deem with Travelport+ is a game-changer for our clients,” said Mike Cameron, CEO of Christopherson Business Travel. “This successful implementation not only positions us at the industry’s forefront, but it ensures our customers benefit from a consumer-like booking tool with multi-source content, including NDC, displayed in a modern storefront, all powered by Travelport+.”

Travelport announced the launch of more transparent, enhanced carbon dioxide (CO2) emission estimates for flights on Travelport+ calculated using the publicly accessible Travel Impact Model (TIM), which has been developed by Google in partnership with the Travalyst coalition. This new feature is the first of Travelport’s wider product offering that is focused on helping agents, travel managers and travelers easily make more eco-conscious choices when planning and booking their trips. “Agents, corporate and leisure travelers want to feel more confident in making better travel decisions that put environmental impact as a top priority,” said Tom Kershaw, Chief Product and Technology Officer at Travelport. “Agents and travelers are seeing different carbon emissions scores and rankings for the exact same flight options when searching them in different channels. As an industry, adopting a free, publicly accessible data framework will allow us all to be more transparent and consistent in the way travel options are displayed and scored based on factors like carbon emissions, environmental certifications, or waste initiatives. We’re committed to standardizing the information on the environmental impact of transportation and accommodation options and displaying it in a way that makes it easy for agents and customers to incorporate that information in their decisions.” Travel retailers using Travelport can easily compare CO2 estimates generated by the TIM per flight, per passenger, across carriers, at the point of sale based on factors such as the type of aircraft, seat configuration, distance of the flight, load factors and more. These enhanced TIM carbon emission estimates for air segments can be accessed via Smartpoint, Trip Quote and the Travelport API Suite in the Flight Service Information Display and In-Flight Search Response views. The TIM was …