Tag Archives: Travelport

Embassy of Ireland opens its first visa application centre in Dubai

Ireland Dubai Inauguration Pic - 2018

The Embassy of Ireland, Abu Dhabi, has announced the opening of a visa application centre in Dubai, UAE in partnership with VFS Global. Earlier this year in June, the Embassy had opened its first-ever visa application centre in Abu Dhabi. The Dubai centre has started accepting visa applications from non-UAE Nationals who are based in the UAE and who require a visa in order to enter Ireland. In addition, they will no longer need to visit the Embassy and instead they should submit their visa applications only at the VFS Global centres in the UAE. Opening the visa application centre in Dubai, Minister Mary Mitchell O’Connor, TD Ireland, accompanied by HE Ambassador Aidan Cronin, Embassy of Ireland, Abu Dhabi said she very much welcomed the opening of the centre and that the new external visa application centre located in downtown Dubai and operated by VFS Global will provide an excellent streamlined service for the non-UAE nationals who are based in Dubai and who require a visa in order to enter Ireland. Ambassador Cronin also welcomed the opening of the centre and added that this is the second visa application centre in the UAE and the fourth outsourced processing centre for Ireland visas in the GCC. He also said that VFS Global provides a whole range of services for the customer. The centre in Dubai is located at Level 3, Falcon Phase 2, WAFI Mall, Umm Hurair 2. Visa applicants can direct their queries to the call centre number +971 4 2055912 or communicate with the centre via email at info.irelandUAE@vfshelpline.com. Details on visa application procedures can also be accessed at www.vfsglobal.com/Ireland/uae. Commenting on the new centre, Vinay Malhotra, Regional Group …

Read More »

Travelport becomes first GDS operator to offer NDC content

Travelport GDS operator

Travelport has become the first GDS operator to manage the live booking of flights using the International Air Transport Association’s (IATA) New Distribution Capability (NDC) technical standard. The first transaction was made by a British agency, Meon Valley Travel, on October 19 for a short-haul low-cost flight from London to Milan issued by a major European carrier. The new capability allows bookings to be made for any services on the airline without incurring a surcharge. Travelport’s new NDC capability is enabled using similar XML connections to those Travelport already deploys with APIs for over 20 low-cost carriers. The company published a roadmap for its initial range of NDC products in February, having been the first GDS operator in December 2017 to acquire Level 3 certification from IATA as an aggregator. It will also be followed by a series of product enhancements, including a version for online agents in 2019. Gordon Wilson, President and CEO, Travelport, said: “We are delighted to have taken a lead in bringing the NDC era to life. It has required an extraordinary amount of skill and expertise to make this happen and I want to thank my own colleagues at Travelport as well as our partners. We are still at the earliest stages of NDC deployment. Its evolution will continue to take time as we learn from the practical experience of its first use. Meanwhile, we continue to offer a comprehensive global travel commerce platform capable of handling mass volumes of searchable and bookable content at speed for the world’s travel providers and agents.”

Read More »

Travelport secures seven new Trip Assist agreements in Europe

travelport_logo NEW

Travelport has announced it has secured seven new agreements in Europe to deploy Trip Assist, its advanced mobile application for travel management companies and travel agencies. The announcement was made during the company’s exclusive Travelport Live Europe event in Rome, Italy, which was attended by over 200 business leaders from across the region. The new agreements are with four Hungary-based travel agencies, Weco-Travel, Air Partner,  utazom.com and OTP Travel, two UK-based agencies, Amber Road Travel and Lycafly, and Italy-based Regent International. Since the mobile solution was launched in May 2018, Travelport has now secured more than 20 Trip Assist customers across the world. By signing up for Trip Assist, the agencies will benefit from a fully branded mobile engagement solution that allows them to support, engage and connect with travellers at every stage of their journey. Incorporating smart itinerary management capabilities and the ability to create agency-defined messages and rich push notifications, the solution will empower the agencies to build stronger relationships with their customers.

Read More »

Travelport inks long-term deal with Jet Airways

travelport_logo NEW

Travelport has signed a long-term supplier agreement with Jet Airways that will be effective from April 2019 and enable online and offline travel agencies around the world to shop, book and manage itineraries for leisure and business travellers. Jet Airways will also deploy Travelport’s Rich content and Branding, from which over 270 airlines now benefit by displaying graphical content, their fares families and a full range of ancillary products. Damian Hickey, Head, Air-Travel Partners, Travelport, commented, “Travelport’s commitment to the Indian travel market and the provision of the widest range of content has been further evidenced today with the announcement of this new mutual commitment between Jet Airways and our company beginning April 2019. Furthermore, our position in the rest of Asia, Europe, the Middle East, Africa and the Americas means that we are able to deliver to them a wide mix of international travellers. This is in addition to the millions of outbound and domestic Indian travellers they serve.”

Read More »

Travelport wins tender for sole distribution supplier to Air India

travelport_logo NEW

Travelport has won a competitive tender process undertaken by Air India for the sole provision of distribution of its domestic flight content. The contract will begin to come into effect from November 2018 and be fully implemented by the end of 2019. The agreement confirms Air India’s continued deployment of Travelport Rich Content and Branding, now used by over 270 airlines. This displays airlines’ graphical content, their fares families and a full range of ancillary products. Travelport has seen a rapid expansion in India in recent years following the acquisition of business from the largest online travel agencies like MakeMyTrip, Ibibo, Yatra, EaseMyTrip and ClearTrip as well as working with corporate travel agencies and new entrants to the travel sector such as Paytm. Pradeep Singh Kharola, Chairman and Managing Director, Air India, said, “Air India is pleased to award this important contract to Travelport. In written submissions and in discussion with their team, the company demonstrated a clear understanding of our needs and displayed impressive technological and financial capability. As we make the switch to Travelport, we hope to be able to deliver even better value for money and a superior distribution to our customers in India and abroad.” Gordon Wilson, President and CEO, Travelport, commented, “Travelport is delighted to have been selected by Air India to provide these services. It is another welcome endorsement of our technology and our services in India. We look forward to implementing the agreement and delivering a world-class service to the airline.”

Read More »

Travelport crowned “Best Technology Partner” for 2nd consecutive year at Arabian Travel Awards 2018

travelport_logo NEW

Travelport has been recognised as the Best Technology Partner to the travel and hospitality industry in the Middle East for the second consecutive year at Arabian Travel Awards 2018. The company also scooped the Best Travel Technology Provider award, a category formerly called Best Global Distribution System, which Travelport also won in 2017. The ceremony took place recently at JW Marriott Hotel in Deira, Dubai. Arabian Travel Awards is an annual event designed to support, promote and develop the Middle East travel and hospitality industry by identifying and rewarding excellence, and inspiring its practitioners to continuously raise the standards of their product and service offering. Winners are selected based on a unique system of jury, judgement and online voting by industry professionals. In other categories, Cozmo Travel won Fastest Growing Travel Management Company and Al Naboodah Travel won the Best General Sales Agent (GSA) award. Matthew Powell, Managing Director, Travelport, Africa, Middle East and South Asia, said, “We are proud of the work we have done over the last 12 months. Our travel commerce platform is faster, our merchandising and analytics solutions are more powerful, and our mobile applications like Trip Assist, are even more dynamic and in tune with the needs of today’s hyper-connected travellers. We are delighted this work has been recognised by the industry. We will continue to work tirelessly to lead the change we want to see for the benefit of our customers and travellers.”

Read More »

Etihad Airways extends content, merchandising and analytics agreements with Travelport

Etihad Airways Boeing 787-9 Dreamliner

Travelport has announced signing a new multi-year content agreement with Etihad Airways. The deal involves continued use of the company’s leading merchandising tools, Travelport Rich Content and Branding and Travelport Sponsored Flights, as well as its business intelligence solutions for airlines, Travelport Business Intelligence. Further, Etihad has also renewed its contract with Travelport Digital to continue to extend their digital reach and deliver innovative mobile services to its customers. Etihad, which is celebrating its 15th anniversary this year, uses Travelport Rich Content and Branding to provide Travelport’s 68,000 connected agencies with a graphically-rich experience when searching for and booking its branded fares, as well as greater access to its ancillary offers. The Travelport Sponsored Flights digital media offering is then used by the airline to further promote its flight options through highly-targeted advertising solutions. Travelport Business Intelligence is used by Etihad to arm its sales, marketing and network-planning teams with the information required to respond effectively to industry change, minimise operating costs and increase profits.

Read More »

New cloud-based technology used by Travelport for beyond air content acquisition

travelport_logo NEW

Travelport is using new cloud technology for the onboarding and management of new car rental content, provided through Travelport’s new partnership with AutoEurope. Travelport’s cloud-based platform enables quicker content acquisition, with AutoEurope’s content available through Travelport’s commerce platform within six months of the agreement being made. This increased speed and partnership approach will become the benchmark for future content addition, as well as providing a model to enable Travelport to grow and evolve with its customers. Commenting on the use of cloud technology, Travelport’s Chief Architect, Mike Croucher, said, “We’re constantly looking at how the deployment of new technologies can improve the way our platform delivers for our customers. Through using cloud-based management, we’ve significantly decreased the time-to-market for our new rental car content, bringing increased choice to our customers and their customers faster than before.” On Travelport’s partnership with AutoEurope, VP and Global Head of Rental Car and Ground Transport Sourcing, Steve Matise said: “The growth of our car business is a key pillar of Travelport’s content strategy and we’re delighted to have partnered with AutoEurope, who are a global leader in supplying rental cars. The ability to pre-pay for rental cars is common in many parts of the world, meaning this new partnership offers real choice for our customers and their customers.” AutoEurope provides car rental services at over 20,000 locations in 180 countries, globalizing Travelport’s bookable car content and increasing choice and flexibility for Travelport’s agency partners. Travelport’s XML solution for car enables the display of car providers content in the way they prefer to sell it.

Read More »

Travelport and IBM launch AI travel platform for corporate travel spend

travelport_logo NEW

Travelport and IBM have introduced IBM Travel Manager, an industry-first AI platform designed to help business manage corporate travel spend. Delivered via the IBM Cloud, the platform uses IBM Watson capabilities to track, manage, predict and analyse travel costs in one place to fundamentally change how companies manage and optimise their travel programmes. With annual global business travel spend estimated to reach a record $1.2 trillion this year, as projected by the Global Business Travel Association, corporate travel managers continue to look for new ways to reduce costs. Currently for businesses to get a full picture of travel patterns a travel manager might have to sift through data silos from travel agencies, cards, expense systems and suppliers for end-to-end visibility of spend and compliance across all travel subcategories but this is usually undertaken in a historical view rather than in real time. The new platform features advanced artificial intelligence, and provides cognitive computing, predictive data analytics using “what-if” type scenarios, and integrated travel and expense data to help travel management teams, procurement category managers, business units, finance and human resource departments optimize their travel program, control spend and enhance the end-traveler experience. IBM Travel Manager gives users complete, unified access to previous siloed information, which, when combined with travel data from the Travelport global distribution system (GDS), is then used to create real-time predictive analytics recommending how adjustments in travel booking behavior patterns can positively impact a company’s travel budget.

Read More »

Travelport signs multi-year agreement with Cobalt Air

travelport_logo NEW

Travelport has announced the signing of a new multi-year content agreement with Cobalt Air, which includes the use of the company’s leading merchandising tool, Travelport Rich Content and Branding. From its base in Cyprus, Cobalt Air, offers regular flights to 22 destinations in Greece, UK, Ireland, France, Switzerland, Germany, Russia, Spain, Israel, Denmark, Lebanon and the UAE. Under the new agreement, its full content and inventory will be made available for the first time to over 68,000 Travelport-connected agencies servicing hundreds of millions of consumers around the world. With Cobalt Air joining over 260 airlines using Travelport Rich Content and Branding, agencies and travel bookers will also be given a graphically rich experience when searching for and booking the airline’s branded fares, as well as greater access to its ancillary offers. Through delivering these benefits, Travelport’s merchandising tool will help drive increased revenue. Philip Saunders, Vice President, Air Commerce, Europe Middle East and Africa at Travelport added, “We are delighted to welcome Cobalt Air to Travelport’s platform and look forward to supporting its growth objectives. Our Rich Content and Branding solution will help promote the airline’s brand and increase revenue by facilitating upsell of branded fares, ancillaries, and special promotions while continuing to develop Travelport’s position in the Cyprus travel industry.”

Read More »