Tag Archives: Travelport

Travelport partners with Arabian Travel Awards for third consecutive year

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The coveted, Arabian Travel Awards, on June 13, 2019, announced its partnership with Travelport, a leading travel commerce platform, for its annual award ceremony in September this year.  Arabian Travel Awards is a platform for the Middle East to recognize those behind the success of the travel and hospitality industry and to reward their continued hard work. Travelport continues to be the technology partner for the third consecutive award ceremony, reinforcing the ties between these two leading brands in the Middle East. Kathryn Wallington, Travelport’s Country Manager for the UAE, commented, “We are delighted to partner with Arabian Travel Awards 2019 for the third consecutive year as the technology partner. In the past year, Travelport has worked closely with customers and partners to launch a series of innovative solutions in travel distribution and emerging technologies, such as mobile, AR/VR, blockchain etc. Meanwhile, we have solidified our leading position in rich content with over 270 airlines currently benefiting from Travelport’s Rich Content and Branding merchandising. We also have a solid roadmap to embrace IATA’s New Distribution Capability (NDC).” Arabian Travel Awards are fair and unbiased, following a systematic method of internet-based voting. These awards are supported by media partners Travel TV.News, TravTalk Middle East, tourismbreakingnews and TravTalk India. “This is the third consecutive year that Travelport is coming onboard as our technology partner at the Arabian Travel Awards and we are very excited to welcome them. Having one the world’s biggest GDS platform as a partner is not a mean feat to achieve and we are happy that our association has only grown over the years. This is also a great opportunity for our award winners who will be recognized on …

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Travelport inks deal with Pakistan International Airlines

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Travelport has reached a full content agreement with Pakistan International Airlines (PIA) under which the former will expand availability of PIA’s content to Travelport-connected agencies in the Americas and Asia Pacific, as well as continue to provide access across Europe, the Middle East and Africa. In doing so, over 68,000 agencies globally servicing hundreds of millions of travellers will now have real-time access to search, sell, and book the airlines’ full content and inventory. As the first global distribution system (GDS) to manage the live booking of flights using the International Air Transport Association’s (IATA) New Distribution Capability (NDC) technical standard, Travelport will soon further help PIA by giving it the opportunity to create NDC connections and display NDC-based airline content on its platform. Commenting on the new deal, Ali Tahir, Chief Commercial Officer at Pakistan International Airlines, said, “Travelport has been a valued partner to PIA for a number of years. By expanding our relationship with the company to cover the Americas and Asia-Pacific, two strategically important regions for us, we will provide our loyal customers with greater access to our flights and open up significant new growth opportunities for our business.” David Gomes, Head of Middle East, Africa, Turkey and Pakistan, Air – Travel Partners, Travelport, added, “PIA is highly valued by travel agencies in all corners of the world due it its vast international network, high quality service and large customer base. We are delighted the airline has chosen to expand its partnership with us. We are fully committed to supporting the company in achieving its international growth objectives and look forward to continuing to work with its world-class team.”

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Travelport renews contract with Lebanon’s First Diana Travel

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Travelport announced a multi-year contract renewal with travel agency, First Diana Travel. The agreement with Travelport will see First Diana Travel continue to benefit from intelligent, fast, and accurate searching and booking of travel content from more than 400 airlines, including low cost and network carriers, more than 650,000 hotel properties and more than 37,000 car rental locations around the world. Consultants at the leading leisure and corporate travel agency will continue to use Travelport Smartpoint as their desktop tool to search beyond rate and availability, enabling them to create and deliver personalised and tailored travel itineraries. Solidifying the fruitful relationship between First Diana Travel and Travelport, Elcheikh Mohamed Ghouzayel, President and Owner of First Diana Travel, said, “We are thrilled to extend our long-term agreement with Travelport. Using its innovative technology has enabled us to exceed our annual targets ahead of time, while delivering an exceptional service to our customers. Our collaboration with Travelport will continue to play an essential role in enabling us to push the boundaries of success for our business.” Kerry Koutsikos, Managing Director, Middle East and Africa at Travelport, said, “As a key customer in Lebanon, we are delighted that First Diana Travel has extended its agreement with Travelport. We look forward to continuing to support its success and evolving needs in today’s highly competitive environment.”

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Travelport renews multi-year contract with Kuwait operator

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In an aim to cement the longstanding relationship between the two companies, Travelport has renewed a multi-year contract with its Kuwait operator, Travel Technology Services (TTS). TTS will continue to distribute Travelport’s industry-leading products and services in Kuwait as well as content from over 400 airlines, 650,000 hotel properties, 37,000 car rental locations and 14 rail networks worldwide. Raj Krishnan, General Manager, TTS, said, “We are pleased to extend our agreement with Travelport as distributors of its exceptional and innovative technology solutions. We have a highly successful 10-year collaboration with the company and look forward to reaching new heights in the future, which not only benefit both our businesses but the local travel industry in Kuwait.” Kerry Koutsikos, Managing Director, Middle East and Africa at Travelport, said, “We are delighted to extend our highly successful, long-term agreement with TTS. We look forward to continuing to work closely together over the coming years to ensure we not only meet but exceed the expectations of the travel industry in Kuwait, as well as travellers in the country.”

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Japan Airlines and Travelport to form joint venture to operate GDS for Japanese agents

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Japan Airlines and Travelport have agreed to form a joint venture to take ownership of Travelport Japan K K (Travelport Japan) and JAL’s 100 per cent owned subsidiary, Axess International Network. Under the unified Travelport Axess brand, the joint venture will operate a Global Distribution System (GDS) tailored to the needs of the Japanese travel industry. The proposed joint venture, which will operate under the brand name Travelport Axess, will combine Axess’ expertise in Japan and Travelport’s global technology leadership. Yoriyuki Kashiwagi, Executive Officer of International Passenger Sales, Japan Airlines, said, “We believe that the future of travel will be transformed by technological innovation. I am confident that Travelport Axess will be able to help Japanese travel agents to respond to growing global demands by offering services based on state-of-the-art technology.” Travelport Axess will continue to offer travel agents services through Axess’ GDS platform, and enable access to Travelport’s GDS platforms, Apollo and Galileo. The proposed joint venture will provide online, mobile and corporate travel propositions including global booking and expense management tools as well as access to New Distribution Capability (NDC) content, offering Japanese travel agencies and their customers the best of locally developed products with best-in-class global connectivity and capabilities. Gordon Wilson, President and Chief Executive Officer, Travelport, commented, “This announcement and our ongoing partnership with Japan Airlines is a significant advance in the provision of state-of-the-art technology for the Japanese travel industry.”

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Travelport renews deal with United Airlines to introduce NDC initiatives

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United Airlines will continue its long-standing relationship with Travelport as part of a multi-year agreement that demonstrates a joint commitment to deliver customer support and solutions for the benefit of travellers and travel agents alike. United has already benefited from Travelport’s rich content and branding merchandising solution by differentiating its offerings and dynamically distributing content across the globe. This tool allows customers to easily compare airline offerings and take advantage of United’s comprehensive route network and improved customer experience. Both companies will continue to work together to enhance the delivery of United’s product offering, including ancillaries and fare families, to agencies and corporations through Travelport’s traditional ATPCO and API platforms, including deployment of United content made available consistent with IATA’s New Distribution Capability (NDC) standard. “I’m delighted to announce that our relationship with United has been extended for a multi-year term. United has seen great success with our rich content and branding solution and extended global reach, We look forward to supporting United’s growth, its dedication to providing better experiences for agencies and travelers worldwide and pioneering NDC solutions,” said Damian Hickey, Global Head of Air Travel Partners, Travelport. “While direct volumes through our award-winning website and mobile app continue to grow, we want to be available across a variety of booking channels, and collaborating with Travelport helps us do that,” said Dave Bartels, Vice President of Pricing and Revenue Management, United Airlines. “United is excited to be working together with Travelport on our NDC initiative to provide tailored content to our customers through the Travelport subscriber network, which will allow customers to better customise their travel with different amenities and experiences.”

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Travelport partners with Qantas to offer NDC connections

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Travelport strengthened its partnership with Qantas on a new agreement that includes a commitment to continued collaboration on the future of distribution. Following the recent announcement of the launch of Qantas Channel on August 1, 2019, which will allow agents to access content sourced from the NDC-enabled Qantas Distribution Platform, Travelport’s Managing Director of Australia and New Zealand, Scott Barber, said, “We are delighted to support Qantas as it develops its new channel and introduces the NDC standard. As the first GDS operator with an NDC booking solution available to a small group of customers, we have proven our capability to deliver this new standard. We are supporting our customers as they prepare for this new distribution era to ensure it provides seamless, integrated travel choice through access to the broadest range of content. I’d like to thank our customers for collaborating with us as we deliver the new Qantas Channel and NDC solutions which make the process of buying and managing travel better for everyone.” Commenting on the airline’s new distribution model, Vanessa Hudson, Chief Customer Officer, Qantas said the airline was pleased to be working with Travelport to make the Qantas Channel available to their agents globally. “The digital environment has changed the way we need to work with our trade partners, and our new technology paired with this new Qantas Channel agreement will support us on the journey to delivering our vision for our mutual customers. We’re excited to continue to innovate with our trade partners and share in the benefits of this new technology.” Travelport recently outlined its 2019 NDC roadmap after the successful onboarding of the first group of travel agencies to receive access to NDC content …

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Embassy of Ireland opens its first visa application centre in Dubai

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The Embassy of Ireland, Abu Dhabi, has announced the opening of a visa application centre in Dubai, UAE in partnership with VFS Global. Earlier this year in June, the Embassy had opened its first-ever visa application centre in Abu Dhabi. The Dubai centre has started accepting visa applications from non-UAE Nationals who are based in the UAE and who require a visa in order to enter Ireland. In addition, they will no longer need to visit the Embassy and instead they should submit their visa applications only at the VFS Global centres in the UAE. Opening the visa application centre in Dubai, Minister Mary Mitchell O’Connor, TD Ireland, accompanied by HE Ambassador Aidan Cronin, Embassy of Ireland, Abu Dhabi said she very much welcomed the opening of the centre and that the new external visa application centre located in downtown Dubai and operated by VFS Global will provide an excellent streamlined service for the non-UAE nationals who are based in Dubai and who require a visa in order to enter Ireland. Ambassador Cronin also welcomed the opening of the centre and added that this is the second visa application centre in the UAE and the fourth outsourced processing centre for Ireland visas in the GCC. He also said that VFS Global provides a whole range of services for the customer. The centre in Dubai is located at Level 3, Falcon Phase 2, WAFI Mall, Umm Hurair 2. Visa applicants can direct their queries to the call centre number +971 4 2055912 or communicate with the centre via email at info.irelandUAE@vfshelpline.com. Details on visa application procedures can also be accessed at www.vfsglobal.com/Ireland/uae. Commenting on the new centre, Vinay Malhotra, Regional Group …

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Travelport becomes first GDS operator to offer NDC content

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Travelport has become the first GDS operator to manage the live booking of flights using the International Air Transport Association’s (IATA) New Distribution Capability (NDC) technical standard. The first transaction was made by a British agency, Meon Valley Travel, on October 19 for a short-haul low-cost flight from London to Milan issued by a major European carrier. The new capability allows bookings to be made for any services on the airline without incurring a surcharge. Travelport’s new NDC capability is enabled using similar XML connections to those Travelport already deploys with APIs for over 20 low-cost carriers. The company published a roadmap for its initial range of NDC products in February, having been the first GDS operator in December 2017 to acquire Level 3 certification from IATA as an aggregator. It will also be followed by a series of product enhancements, including a version for online agents in 2019. Gordon Wilson, President and CEO, Travelport, said: “We are delighted to have taken a lead in bringing the NDC era to life. It has required an extraordinary amount of skill and expertise to make this happen and I want to thank my own colleagues at Travelport as well as our partners. We are still at the earliest stages of NDC deployment. Its evolution will continue to take time as we learn from the practical experience of its first use. Meanwhile, we continue to offer a comprehensive global travel commerce platform capable of handling mass volumes of searchable and bookable content at speed for the world’s travel providers and agents.”

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Travelport secures seven new Trip Assist agreements in Europe

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Travelport has announced it has secured seven new agreements in Europe to deploy Trip Assist, its advanced mobile application for travel management companies and travel agencies. The announcement was made during the company’s exclusive Travelport Live Europe event in Rome, Italy, which was attended by over 200 business leaders from across the region. The new agreements are with four Hungary-based travel agencies, Weco-Travel, Air Partner,  utazom.com and OTP Travel, two UK-based agencies, Amber Road Travel and Lycafly, and Italy-based Regent International. Since the mobile solution was launched in May 2018, Travelport has now secured more than 20 Trip Assist customers across the world. By signing up for Trip Assist, the agencies will benefit from a fully branded mobile engagement solution that allows them to support, engage and connect with travellers at every stage of their journey. Incorporating smart itinerary management capabilities and the ability to create agency-defined messages and rich push notifications, the solution will empower the agencies to build stronger relationships with their customers.

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