Tag Archives: Travelport

Travelport and Air India announced that they are accelerating the launch of NDC content and servicing for Travelport-connected agencies. Travelport is the leading distributor for Air India content globally, connecting the airline to its network of travel agencies around the world via the Travelport+ platform. Agencies using Travelport+ will be able to quickly and easily view and compare the airline’s NDC offers alongside traditional content in the fourth quarter of this year. “Globally, Travelport is the leading aggregator of Air India content for travel agencies,” said Damian Hickey, Global Head of Travel Partners at Travelport. “Our partnership is centered around our shared belief that agencies are an essential retailing channel to provide travelers with seamless, personalized experiences for every trip, even after booking. That is why Travelport’s end-to-end NDC solution will empower agencies to directly service Air India bookings, so they can manage changes across NDC and non-NDC content seamlessly.” Travelport’s latest enhancement to the Travelport+ platform, Content Curation Layer (CCL), simplifies the process of accessing retail-ready content and identifying the most relevant options from airlines like Air India. Travelport’s CCL uses artificial intelligence (AI) and machine-learning (ML) to filter through aggregated multi-source content to deliver accurate search results that are standardized, making offers easier to understand and compare. This ensures that agents can then book the best options for their travelers from any source of Air India’s content, based on their unique needs and preferences. “Travelport is one of our preferred technology providers,” said Nipun Aggarwal, Chief Commercial and Transformation Officer at Air India. “Together, we are looking to deliver a solution that makes it easy for agents to access, sell, and service Air India’s content and offers through …

Travelport announced it has signed a multi-year renewal agreement with Delta Air Lines, including NDC content. The top U.S. airline is collaborating with Travelport on the integration of its NDC solution into Travelport+ to support Delta’s selling and servicing transformation. “We value our long-term partnership with Travelport and are pleased to extend our full content agreement, as well as make Delta’s NDC technology solution available to all of Travelport’s agency customers,” said Jeff Lobl, Managing Director, Distribution Strategy and Agency Sales Programs at Delta Air Lines. “Together, we aim to create value by ensuring customers are presented with the best options to fit their needs for a better, more personalized shopping experience.” To help agencies solve challenges with comparing NDC offers alongside traditional content, Travelport recently debuted its Content Curation Layer (CCL). Travelport’s CCL uses artificial intelligence (AI) and machine-learning (ML) to sift through aggregated, multi-source content and return the right range of accurate, highly intuitive search results that are normalized and easier for agents and travelers to understand. CCL is the latest enhancement to the Travelport+ platform, simplifying the delivery of retail-ready content from partners like Delta and presenting tailored options to agency customers and the end-traveler. “Our renewed agreement with Delta underscores our shared commitment to modernizing travel retail for agents and travelers with a seamless, personalized shopping and servicing experience,” said Damian Hickey, Global Head of Travel Partners at Travelport. “As we prepare for the future delivery of Delta’s NDC content, our ability to deliver multi-source content in a retail-ready way ensures that agents and travelers will be able to easily shop and compare all of Delta’s product offerings in one place.”

Travalyst has scaled flight emissions information globally, with emissions data appearing in over 65 billion searches1. The search figure, released by Travalyst – the not-for-profit organisation founded by Prince Harry, The Duke of Sussex – aggregates data from a number of its coalition partners2, which include Amadeus, Booking.com, Expedia Group, Google, Sabre, Skyscanner, Travelport, and Trip.com Group. Travalyst’s mission is to align the travel industry behind clear, consistent and credible sustainability information to help people make more informed choices. The Travel Impact Model (TIM), which estimates lifecycle emissions for flights at the individual passenger level, was developed by Google and has been scaled through the Travalyst coalition. Platforms using the TIM present flight emissions information at the time of booking, so travellers are able to choose a flight with an estimated lower-than-typical CO2e footprint3. On some platforms, travellers can also sort flight search results by emissions, alongside standard filter options such as cost and arrival/departure time. For example, the typical CO2e per passenger on a one-way economy flight from London (LGW) to New York (JFK) is 466 kg4. Popular travel booking platforms highlight an option that is 12% (57 kg) lower than the typical CO2e for that route. The difference in CO2e is approximately equivalent to a passenger’s flight from London (LGW) to Dublin (DUB) (typically 56 kg CO2e). The TIM takes a variety of attributes into account including flight origin and destination, aircraft type, cabin class and seat configuration, load factors and average aircraft utilisation. With such granular data comes the ability to see emissions at individual airline level, which could pave the way for airlines to compete on reducing their climate impact, as well as price and service. …

Travelport announced that agency customers can now access content from Greater Bay Airlines (GBA), Hong Kong’s newest carrier, through the Travelport+ platform. This new collaboration will support GBA’s aggressive expansion plans as Travelport+ connects the Hong Kong-based carrier to Travelport’s global network of travel retailers. With this multi-year agreement, Travelport is providing agents the ability to easily search, compare and book GBA’s fares and ancillary services. The agreement also includes GBA’s use of Travelport’s rich content and branding merchandizing solutions for ease of use and driving incremental sales. “We have partnered with Travelport to support our growth strategy and connect with more travel retailers, so that we can make it easy for agents and travelers to shop and book with GBA,” said Stephen Loh, Chief Operating Officer at Greater Bay Airlines. “We are impressed with Travelport’s vision to enhance traveler experiences by modernizing the retailing process and making it easier for agencies to consume our dynamic content and sell our product offerings and ancillaries.” “We’ve enhanced the multi-source content that our agency customers can search, sell and service in Travelport+ with this new partner agreement that will also support GBA in reaching more travel retailers and customers as GBA expands into additional markets,” said Damian Hickey, Global Head of Travel Partners at Travelport. “Our ability to make it easy for agencies to access and compare multi-source content from brands like GBA alongside other carriers is essential to modern travel retailing, so that travelers know they are presented with the best options and book with confidence.” GBA operates in seven destinations across the Asia-Pacific region, including Chinese Mainland, North and Southeast Asia.

Travelport announced the debut of the Content Curation Layer (CCL). The CCL uses AI to power search while trawling billions of trip options, helping agencies find the perfect match for their customers. As the latest enhancement to the innovative Travelport+ platform, CCL uses artificial intelligence (AI) and machine-learning (ML) to quickly deliver the right range of accurate, highly intuitive search results to its travel agency partners worldwide. “Travelport’s role in the increasingly complex travel industry is to take millions of pieces of disparate information and make it simple for both travel agencies and providers to understand, search, sell and service,” said Greg Webb, Chief Executive Officer at Travelport. “We believe AI and machine learning are powerful tools to do just that. The Content Curation Layer will allow travel agencies to provide travelers the right range of normalized, enriched, bookable content at speed, via a singular search screen. Used for all content sources (LCC, EDIFACT, NDC, hotel, car, etc.), the CCL allows agents to compare apples to oranges in an apples-to-apples way.” Travelport’s Content Curation Layer is a powerful tech-enabler that uses AI and ML to sift through aggregated, multi-source content and returns search results faster than the average airline search response time. It identifies the most relevant offers for each traveler to create a faster, more intelligent search experience for the agent. This technology layer simplifies the delivery of retail-ready content to agencies and helps them curate options that are most desirable for the travelers. One of the key features of the CCL is the Content Optimizer, a new Travelport+ product that offers agency customers greater control over all content types, including both traditional and NDC content. With the ability …

Travelport announced a new partnership with AJet (formerly AnadoluJet), the low-cost carrier (LCC) brand from Turkish Airlines, that brings more enriched multi-source content to agency customers. As part of the new agreement, Travelport delivered simplified access to AJet’s wide range of content in the Travelport+ platform so that agents can easily shop, compare and book domestic and international fares from AJet. In March 2024, Turkish Airlines re-launched AnadoluJet ticket sales under the new brand AJet, which aims to make the airline experience more modern, comfortable, and accessible for travelers. “Travelport+ will propel our growth in the market as we introduce new routes and cater to more passengers with our fleet of modern eco-friendly aircrafts,” said Kerem Sarp, Chief Executive Officer at AJet. “We value our new partnership because Travelport shares our vision of creating modern experiences for travelers, aligning closely with our priorities as we expand our offerings for agencies and travelers. We currently operate 173 routes, covering 89 destinations across 32 countries with our Istanbul SAW and Ankara ESB airport hubs. Additionally, we are considering increasing our aircraft fleet to 100 by the end of the year.” “Adding LCC content from AJet to Travelport+ provides our agency customers with greater selling opportunities and more choice for travelers flying within Türkiye and to destinations across Europe and Middle East,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “Travelport will help AJet reach new markets and more customers with our ability to deliver multi-source content and modern merchandizing tools that agencies need to sell the right offers to the right customers at the right time.” AJet’s LCC content and agent servicing capabilities are now available to Travelport agency customers …

Travelport and Emirates announced that New Distribution Capability (NDC) content from Emirates and enhanced NDC servicing capabilities are now available in the Travelport+ platform. With this launch, Travelport’s agency customers will be able to easily view and compare more dynamic NDC offers and ancillaries from Emirates and create a more streamlined, personalized experience for travelers. Travelport’s complete NDC solution for Emirates also provides agents the ability to service NDC bookings, which includes modifications and cancellations. “Agencies using Travelport+ will now have access to better, more enriched content that is only available via the Emirates NDC channel,” said Adnan Kazim, Deputy President and Chief Commercial Officer at Emirates. “The integration of our systems will strengthen the expansion of our reach across the global travel retail community and allow them to offer travelers more choice among our best-in-class products and services.” “We are leading the way in delivering Emirates’ NDC content to travel retailers and giving agents the ability to compare and book the best offers and ancillaries available from Emirates on Travelport+,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “This pivotal NDC milestone with Emirates proves Travelport is at the forefront of modern retailing with our ability to provide the best content and cutting-edge tools that agents require to create superior booking and servicing experiences for their customers.” Travelport’s NDC content and servicing solution for Emirates has first become available to all agency customers located in Australia, Indonesia, the United Arab Emirates, and the United Kingdom. Access to Emirates NDC solution in Travelport+ will expand to agency customers located in additional countries in the coming weeks.

Travelport and Qatar Airways  announced that Qatar’s NDC content and enhanced servicing capabilities are now available in the Travelport+ platform. Travelport customers can easily search and compare NDC offers from Qatar Airways, as well as service NDC bookings, which includes modifications and cancellations. Travelport+ enables agency customers to access a wide range of rich content, fares, and unique offerings from Qatar Airways all in one place, enhanced by the Content Curation Layer (CCL). This Travelport+ feature minimizes manual tasks using powerful artificial intelligence (AI) and machine-learning (ML) capabilities to provide agents and travelers a more modern retailing experience with faster search response times, highly relevant results, and greater accuracy. “Our NDC collaboration with Travelport ensures that travel agents around the globe can effortlessly shop and book our growing repertoire of NDC offers and provide exceptional service to our customers, including post-ticketing,” said Matt Raos, Senior Vice President, Global Sales at Qatar Airways. “Qatar Airways has long been committed to bringing our agency partners along on the NDC journey, so we’re pleased to extend our NDC offers to Travelport subscribers.” “Now that Qatar’s NDC content is available on Travelport+, our agency customers will have the ability to view and compare more dynamic offers and ancillaries from Qatar Airways so they can create a more streamlined, personalized experience for travelers,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “We’ve built our NDC solution to empower travel agents to operate as modern retailers and provide the level of service that travelers need beyond the point of booking, so that our partners benefit from more upsells and greater loyalty from their customers.” Travelport’s NDC content and servicing solution for Qatar Airways has …

Travelport and Iberia announced the launch of Iberia’s NDC content and servicing capabilities on the Travelport+ platform. Agents using Travelport+ will be able to view and compare NDC fares and ancillaries from Iberia all in one place, making it easier to identify and book the best options for their travelers.  “The addition of Travelport to our NDC program is a milestone in the travel industry’s transformation. With this alliance, we provide a wider range of options for travel agencies using Travelport+ and at the same time, customers will benefit from a greater number of options and an improved experience. Travelport is a trusted technology provider for the travel industry as it evolves into the next generation of travel retailing. It is important for Iberia to partner with technology providers that have proven expertise and can meet our demands for customer-centric innovation,” explained Celia Muñoz Espín, Commercial Strategy and Distribution Director at Iberia. Travelport is also providing its agency customers the capabilities needed to service travelers directly, enabling agents to modify, exchange or cancel Iberia NDC bookings when needed. Travelport’s agency customers in Portugal, the first country where this content is available, can access the complete Iberia NDC solution in Travelport+, with all other markets expected to gain access in the coming weeks. “Available from today, we’re delivering Iberia NDC content and servicing through Travelport+ so that our agency users can shop and manage their clients’ flights seamlessly with access to all of Iberia’s dynamic product offerings and ancillaries in one place,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “We’re accelerating the delivery of complete NDC solutions for our air partners, like Iberia, so that the source of content is …

Travelport announced that it is One Global Travel’s preferred Global Distribution System (GDS) partner. As the only GDS provider to One Global, the international community of leading independent travel management companies (TMCs) formed by World Travel Inc. and Clarity Business Travel Management, Travelport will provide access to retail ready content and superior search, shop and servicing capabilities delivered through the Travelport+ platform. One Global TMCs will also benefit from Travelport’s complete New Distribution Capability (NDC) solution, which empowers agents and travel managers to easily compare offers side-by-side and seamlessly service NDC bookings for their travelers. “At One Global we are 100% committed to building trusted and transparent relationships with our suppliers that bring true value to our international community of TMC partners,” said Polly Smoothy, Global Supplier Partnership Manager at One Global Travel. “Travelport is our preferred GDS partner of choice to deliver a broad range of travel content and technology tools.” “Business travel expectations are changing drastically, and employees want the ability to book and manage their work trips quickly, easily and with more control. That is why we designed Travelport+ to help TMCs operate as modern retailers and give travelers more self-service options,” said Paul Broughton, Director of Business Development, EMEA and APAC at Travelport. “Our partnership with One Global will drive modern retailing forward in the corporate travel sector, providing TMCs, their clients and business travelers with greater personalization, more convenience and truly modern experiences.”