Tag Archives: Sabre

Saudi-based travel agency Mosaid Travel and Tourism Services has renewed its 10-year exclusive relationship with global travel technology provider, Sabre Corporation, to support its vision to expand regionally, provide more personalised travel experiences and improve customer satisfaction. Nadir Kazalbash, General Manager, Mosaid Travel and Tourism Services said,  “The travel industry is fast-evolving with new trends and rapidly-changing traveller expectations. Over the years, Sabre has been a trusted and innovative technology provider that understands the challenges we face, and anticipates trends and technology needed to meet the expectations of today’s connected travellers. Their technology investments help us differentiate our offerings, and contribute to our growth and success in the market. We look forward to start using the New Sabre Red Workspace that will help us provide more personalized offerings and differentiate our services.” Mosaid Travel will continue to access Sabre’s marketplace of more than 400 airlines, 750,000 hotel properties, and hundreds of tour operators, rail, car and cruise providers, giving Mosaid Travel the opportunity to sell personalized travel packages from suppliers all over the world. The agency accesses the marketplace through the Sabre Red Workspace platform, which provides quick and easy access to shop, book and manage travel content including low-fare carriers, as well as travel management capabilities.

Kuwait-based agency Rehlat has selected Sabre Corporation to power its online platform, rehlat.com. Rehlat opted for Sabre’s industry-leading technology and travel management services to increase its online conversion performance, revenue and customer satisfaction as well as personalize its offering, Bader Al Bader, President and founder of Rehlat Travel said, “It’s only been a couple of months since we launched our operations on Sabre, but we have already seen the positive impact on our sales and performance. Sabre’s global expertise in online travel, impressive dedication, and scale of cutting-edge technology made them an easy choice to help us provide a personalized travel experience for our customers. We look forward to rolling out new capabilities in mobile and social media to meet the expectations of our tech-savvy travelers.” Daniel Naoumovitch, CEO Sabre Travel Network Middle East stated, “Online travel has doubled in the Middle East since 2013 and online travel agencies, like Rehlat, are exceeding growth expectations as more and more consumers head online to shop for travel. We share Rehlat’s passion to provide a seamless travel experience and believe that technology can simplify the complexity of today’s travel, and unlock greater value, revenue and efficiency.”

Sabre Corporation’s board of directors has appointed Sean Menke as President, CEO and a member of Sabre’s board, effective Dec 31, 2016. Menke will succeed Tom Klein, who has served as president, CEO and board member since 2013. “After an extensive search of qualified candidates, the board unanimously concluded that Sean is the right choice to lead Sabre. Since his arrival last year, Sean has demonstrated that his strong industry knowledge and expertise coupled with his decisive, results-oriented management style are an effective combination. These traits will help Sabre drive innovation as the travel industry’s technology leader and serve the needs of airlines, hotels, travel agents and travelers alike.  I look forward to working with Sean to make this happen,” said Larry Kellner, executive chairman of Sabre’s Board of Directors. Menke joined Sabre in October 2015 and currently serves as executive vice president of Sabre and president of Sabre Travel Network, Sabre’s largest line of business.  Under Menke’s leadership, Sabre Travel Network has won major new business opportunities, increased global market share and secured Sabre’s position as the leading global distribution system in three of its four major operating regions (North America, Latin America and Asia-Pacific), and successfully extended new multi-year agreements with many of its largest global travel management companies, online travel agencies and travel retailers.  In addition, he has led the innovation that enables the sale of more customized fares and ancillary products through Sabre Travel Network and strengthened the technology solutions that will be offered to travel agencies next year as part of the launch of the new Sabre Red platform.  Prior to Sabre, Menke served as CEO of Frontier Airlines and held senior executive positions at …

A two day conference sponsored by Sojern and Sabre, with TravTalk as media partners, offered in-depth insight into some of the most important issues in the industry. Welcome remarks by the event organiser IQPC (International Quality and Productivity Center) stated the importance of taking in to account the rapid changes and making sure that all players adapt to these timely changes. Some of the key areas covered were the challenges and opportunities in online travel, a review of the growing trends in the travel industry from 2012 to 2017, the future of B2B supplier payments in travel, how the leading OTAs use secured ways of payment to ensure safety and several panel discussions on the importance of social media to communicate directly with the future customers.

The latest global study by Sabre reveals that travellers would spend $100 on airline ancillaries to personalize travel experience.  Sabre surveyed travellers from 20 countries about what they would spend and why. The results show that 80 percent of travellers purchased air extras on their last trip, spending an average of $62.  When asked if they would spend more to personalise their trip, the answer was “yes” – up to $99 if it improved their travel experience. The research was announced at the IATA World Passenger Symposium in Dubai, as part of a Sabre-hosted industry roundtable on how airlines and hotels can deliver more tailored offers and services to customers. More details in our December print version.

Marriott International together with Sabre Hospitality Solutions has unveiled a new distribution and booking solution, www.MarriottWholesalers.com, that provides thousands of authorized wholesalers, destination marketing companies, and tour operators access to real‐time rates and inventory for more than 4,200 Marriott properties around the world. The solution is part of Marriott’s strategy to transform the wholesale and leisure segment with technology and shift to dynamic rates and automated reservations, replacing antiquated processes for contracting, accessing inventory and booking hotel rooms. Approved wholesalers can now search real time hotel net rates and inventory globally to create tailor‐made packages for their customers. All hotel bookings are confirmed instantly online. The solution provides significant value to smaller wholesalers by removing the need for them to make a technology investment to gain direct, dynamic access to rates and inventory. The solution will make it more efficient than ever to distribute Marriott’s inventory to the broader leisure package segment. Wholesalers can establish or renew access in seven languages at MarriottWholesalers.com and once authenticated, they immediately have access to the booking engine.

World Travel Services, based in Bahrain, is working to deliver a more personalised travel experience for its customers, using industry-leading technology from global travel technology company, Sabre Corporation.  The company, which signed a new multi-year agreement with the technology company, will use Sabre’s shopping, booking and travel management solutions to provide more choice to travelers, while also driving new revenue opportunities, operational efficiencies and productivity. The new agreement was marked by an official ceremony at World Travel Service offices, attended by senior management and Sabre executives from the region.  World Travel Services joins many other leading travel management companies in Bahrain and the region to use Sabre’s broad portfolio of technology to achieve business goals and revenue growth.

Following the successful Las Vegas Customer Forum earlier this year, Sabre Hospitality Solutions last week (October 10-12) invited key hotel players from across the region to its EMEA Customer Forum in Abu Dhabi. The event brought together Sabre’s hospitality clients with industry experts and technology gurus to identify and discuss the most relevant trends impacting the industry and explore in-depth some of the most avant-garde innovations on the horizon. Keynote speaker Jonathan MacDonald, founder of Thought Expansion Network (TEN) gave insights on “Radical Disruption: How to turn risk into opportunity”. Sabre unveiled the latest innovative technology solutions developed to drive successful hotel strategies and increase business and asked participating hoteliers for feedback and comments.

Sabre has integrated its SynXis Central Reservations and TripCase, its mobile App used by travellers. Reservations made through the Sabre GDS and the SynXis CRS will automatically flow into the TripCase messaging channel, making it easy for hoteliers to message travellers with contextually relevant and personalised mobile messages featuring unique offers, upgrades and offers for hotel amenities including spas and restaurants. With this integration, hoteliers are able to engage with guests via their mobile device before, during and after their arrival on property. This real-time personal communication will help hoteliers build their brand image, increase loyalty, and drive incremental revenue. Sabre has a long track record for being on the cutting edge of exploring new technologies and TripCase is an example of that ingenuity. With a five-star rating in app stores, TripCase is used by millions of travellers to manage all of their trip details in a single place.

Global travel technology leader Sabre Corporation has given travel consultants and suppliers across the airline, hotel, rail, cruise and car rental industries a sneak-peek at its game-changing Sabre Red Workspace. The software solution will harness the changes in the industry and provide both retailers and suppliers with a content rich marketplace, intelligent decision support tools and predictive data insights that enable agents and suppliers to more easily create personalised experiences for travellers.  Developed on Sabre’s merchandising platform providing access to its award-winning GDS, travel consultants around the world will benefit from a more intuitive way to book travel, while airlines, hotels and other industry suppliers are now empowered to market their brands in the same way they market in other channels. Sean Menke, President of Sabre stated that Data, analytics, personalisation and mobile have been trending in the marketplace for some time and offer exciting opportunities for buyers and suppliers to meet changing traveller needs. Travellers want more than an itinerary; they want to feel confident about their purchases and expect a trip built around choice. That’s why in addition to a superior user experience, the new Sabre Red Workspace will provide travel consultants with data insights, relevant offers and price transparency. Data and analytics are critical assets to increase productivity and efficiency in the retail world, and their travel insight engine will help drive decision-making, revenue optimisation and true personalisation. Sabre will begin upgrading travel agency customers in Europe, Middle East and Africa (EMEA) to the new solution in early 2017, after a pilot later this year.