Tag Archives: Emaar Hospitality Group

Emaar Hospitality Group unveils Vida Za’abeel in Dubai

Vida Zabeel

Emaar Hospitality Group has expanded the portfolio of hotel projects under its Vida Hotels and Resorts brand, with the new Vida Za’abeel. Vida Za’abeel is located in the heart of Za’abeel, mixed-use development, with direct views of the Dubai Frame as well as 360-degree vistas of the city including its famed landmarks. The property is only 10 minutes away from the Dubai International Airport, and offers close proximity to Downtown Dubai as well as Bur Dubai. An elegantly designed twin-tower development of 70 and 68 storeys, Vida Za’abeel will be home to the 220-room Vida Za’abeel hotel and Vida Residences Za’abeel, a collection of serviced apartments in one, two and three-bedrooms. Olivier Harnisch, Chief Executive Officer, Emaar Hospitality Group, said, “As a home-grown brand offering a different experience for the new generation of business and leisure travellers, Vida Hotels and Resorts have set a distinctive niche in Dubai’s hospitality sector. Vida Za’abeel is a significant addition to our portfolio of hotel projects that stands out for its central location and spectacular views of the city’s landmarks. With its focus on convenience and connectivity, Vida Za’abeel will add to the choice of hotel guests and discerning customers who are seeking a vibrant hub where inspiring minds can create and connect.”

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Emaar, Rove Hotels partner with EGBC for Green Key certification

Emaar and EmiratesGBC Green Key - Address Montgomerie

Emaar Hospitality Group and Rove Hotels have joined hands with Emirates Green Building Council (Emirates GBC), an independent forum aimed at conserving the environment by promoting green building practices, to secure the ‘Green Key’ certification for all its operational hotels and leisure assets in Dubai. The agreement was signed by Olivier Harnisch, Chief Executive Officer, Emaar Hospitality Group, and Saeed Al Abbar, Chairman, Emirates GBC. Harnisch said, “Across our hotels and leisure assets, we have an abiding commitment to uphold the highest standards of energy and water use efficiency as well as best environmental practices. These properties have already launched in-house green practices and have dedicated teams supporting the mission to ‘go green’ in line with the UAE Green Agenda and Dubai Plan 2021. The Green Key certification will be a crowning glory that will highlight our environmental stewardship and focus on sustainable development for a greener tourism industry.”

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Emaar Hospitality embarks on digital transformation

emar logo

In partnership with Accenture Strategy, Emaar Hospitality Group has unveiled three new projects for digitalisation that will leverage the Internet of Things and Artificial Intelligence to promote organisation-wide digital innovation and enhance guest experience. Olivier Harnisch, Chief Executive Officer, Emaar Hospitality Group, said, “The three new projects will position us a leading digital player in the hospitality sector, underpinned by our commitment to maximising the guest experience by drawing on the power of data to do our work better and more efficiently.” The new projects cover the digital transformation of Emaar Hospitality Group, which has three brands – Address Hotels + Resorts, Vida Hotels and Resorts and Rove Hotels – as well as Emaar Leisure Group assets and Lifestyle Dining outlets. Using its innovation and design capabilities, as well as its global expertise in the travel and hospitality sector, Accenture will help design and build new capabilities aimed at improving guest satisfaction. Alexis Lecanuet, Managing Director and Products Lead for Accenture in the Middle East and Turkey said, “To keep up with the demands of an increasingly tech savvy clientele, hoteliers have to think of innovative ways to reinvent the entire guest experience—even from the time before they book through to after check out.”

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Emaar Hospitality hits 10,000 hotel rooms milestone

Address Fountain Views

Emaar Hospitality Group has achieved an impressive milestone of 10,000 hotel rooms across its 11 operational hotels and 30 upcoming projects. The hotel rooms are spread over three hotel brands – Address Hotels + Resorts, Vida Hotels and Resorts and Rove Hotels. Olivier Harnisch, CEO, Emaar Hospitality Group, said, “With over 10,000 rooms and counting, Emaar Hospitality Group has underlined its credentials as the region’s fastest growing hospitality provider, delivering three distinctive lifestyle experiences that meet the diverse and shifting preferences of today’s travellers. While we have a strong footprint in the UAE, we are also expanding our presence in international markets, delivering our homegrown competencies to high-growth markets.” The brand’s vision is to be one of the world’s leading hospitality providers whilst continuing to innovate on the choices they offer.

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Emaar Hospitality leads the way with Apple Pay

Emaar Hospitality Group introduces Apple Pay as industrys first

In leveraging the latest in digital technology to provide superior guest experiences, Emaar Hospitality Group marked its industry leadership with the addition of Apple Pay, a new way to pay. A transformational leader in mobile payments, Apple Pay is an easy, secure and private way to make transactions that are fast and convenient. The new service is available for guests across all three hotel brands of Emaar Hospitality Group, covering all 11 operational hotels and three serviced residences in Dubai. Security and privacy are at the core of Apple Pay. When guests use a credit or debit card with Apple Pay, the actual card numbers are not stored on the device or on Apple servers. Instead, a unique Device Account Number is securely stored in the Secure Element on their device. Guests using Apple Pay at check-in can simply use an iPhone or Apple Watch to pay at the contactless reader at the front desk. There will be no additional need to provide a physical credit card upon check-in.

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Emaar unveils Address Harbour Point at Dubai Creek

Address Harbour Point

Emaar Hospitality Group has unveiled Address Harbour Point, a premium luxury hotel and serviced residences project in Dubai with views of the waterfront and Dubai Creek Tower. The 6 sq km mega-development is only 10 minutes from the Dubai International Airport. Featuring 202 rooms and suites, Address Harbour Point is part of a 1.4 million sq ft development that will also feature Address Residences Harbour Point – a collection of branded apartments, as well as a range of food & beverage outlets and retail choices. Address Dubai Creek Harbour comprises two towers, 65 and 53 storeys each, which are located next to Creek Heights, a collection of luxury waterfront homes. Address Residences Harbour Point will offer a choice of 1, 2, 3 and 4-bedroom homes and an exclusive ‘Sky Collection’ of 4- and 5-bedroom penthouses on the upper levels. A glass pedestrian bridge connecting the two towers also offers vantage viewing points of Dubai Creek Harbour and beyond. Olivier Harnisch, Chief Executive Officer of Emaar Hospitality Group, said: “Dubai Creek Harbour is a smart city of the future, and with Dubai Creek Tower, the iconic observation deck at its heart, the mega-development is billed to be a popular tourist and lifestyle destination. Address Harbour Point will be a remarkable addition to the mega-development and to Dubai’s hospitality sector, offering the premium luxury experience associated with the Address brand. The project stands out for its design, waterfront location, fascinating views and wide range of amenities that will add value to guests and residents.”

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Address Maldives by 2020

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Emaar Hospitality Group announced its expansion to South Asia with a hotel management contract to operate Address Madivaru Maldives Resort + Spa, a picturesque beachfront resort set in a private island in the Indian Ocean, only 20 minutes by seaplane from Male International Airport. Scheduled to be operational in 2020, Address Madivaru Maldives Resort + Spa will be the first-of-its-kind island hotel project by Address Hotels + Resorts, the premium lifestyle hotel and serviced residences brand of Emaar Hospitality Group. A part of the 2.42 sq km Ethere Madivaru Private Island, owned by Adam Abdul Gafoor, Chairman of Finolhu Investment Ltd, Address Madivaru Maldives Resort + Spa spans a total area of 75,000 sq m, with its design and contours defined by the vast coastline. Billed to be a spectacular vacation destination, the hotel project includes 80 beach and over-water villas including selected units for sale. Adam Abdul Gafoor said: “We are delighted to welcome Emaar Hospitality Group’s Address brand to Maldives to manage our exceptional property that will complement our nation’s focus on tourism growth. Maldives has been the cornerstone of Indian Ocean tourism, and the government has announced visionary initiatives to drive the role of the private sector, including the long-term lease of islands for resort development. Address Hotels + Resorts bring a unique brand of hospitality that will appeal to the international holidaymakers in Maldives. With a strong intake of Middle East visitors, Address Madivaru Maldives Resort + Spa will appeal to visitors and investors from the region for holiday-homes and luxury stays in our country.” The expansion to the Indian Ocean archipelago underlines the international growth plans of Emaar Hospitality Group, which now has 29 upcoming …

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Emaar rolls-out 28th Address hotel project

Architects - Adrian Smith / Skidmore Owings & Merrill

Emaar Hospitality Group, the hospitality and leisure business of Emaar Properties PJSC, has announced the roll-out of its 28th upcoming hotel project – the Address Fashion Avenue. It is located directly opposite the iconic Burj Khalifa and linked to the Fashion Avenue in The Dubai Mall that is currently being expanded. Address Fashion Avenue, featuring the 167-room Address Fashion Avenue hotel and Address Residences Fashion Avenue with only 78 high-end residences, also marks the Group’s 20th hotel project under its premium luxury brand Address Hotels + Resorts, and the 12th Address project in Dubai. With two other hotel brands, the upscale lifestyle Vida Hotels and Resorts, and the contemporary Rove Hotels, Emaar Hospitality Group now has 11 operational hotels and 28 hotel projects in the pipeline in Dubai and international markets including Saudi Arabia, Bahrain, Egypt and Turkey. Address Fashion Avenue stands out for its spectacular location next to Burj Khalifa, and near the Mohammed bin Rashid Boulevard. Linked directly to the Fashion Avenue, a veritable showcase of flagship outlets by the world’s leading fashion brands in The Dubai Mall, the project is one of the last developments in Downtown Dubai.

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Emaar Hospitality introduces service culture programme for employees

Emaar Hospitality Group to enhance guest experience

Emaar Hospitality Group has launched an innovative service culture programme that aims to transform every touch point of the guest journey in its hotels (Address Hotels + Resorts, Vida Hotels and Resorts and Rove Hotels) into a genuine lifestyle experience. It focuses on employees and includes a series of workshops and training sessions to further enhance their ‘service mindset’. Developed by Performance Solutions and based on the ‘Reverse Thinking’ approach, the programme focuses on the desired guest experience for determining optimal staff behaviour, working climate and leadership. On the business level, the programme is expected to not only build guest loyalty but also drive long-term value creation. Olivier Harnisch, Chief Executive Officer, Emaar Hospitality Group, said, “Service excellence is what sets apart hotel brands, and we are taking the whole ‘guest experience’ to the next level through our ‘service culture’ programme. At the heart of this innovative initiative are our employees, every one of them being a brand ambassador, who will bring add-on value to the guest experience at every touch point. As Emaar Hospitality Group expands its geographic footprint globally and focuses on digital transformation, lending an enhanced human touch is vital in ensuring that we deliver genuine value to our guests.”

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Emaar Hospitality Group partners with GHS to strengthen its global network

Address Boulevard

Emaar Hospitality Group has partnered with Global Hospitality Services (GHS) to expand its brand reach and customer base in the key strategic markets such as the Americas, the United Kingdom and other parts of Europe, India and China. Global Hospitality Services will showcase Emaar Hospitality Group to the leisure and corporate segments in these key markets, underlining its service standards and innovative lifestyle products. Emaar Hospitality Group has been the leading provider of innovative lifestyle travel products, through its three hotel brands – Address Hotels + Resorts; Vida Hotels and Resorts; and Rove Hotels. Linda Bekoe, VP of Global Sales at GHS supported this as she commented, “At GHS, we utilise the power of collaboration and collective capability to open doors and give a global voice to our hoteliers. We are proud to work alongside Emaar Hospitality Group and assist its brands to further penetrate the market on a global level.”

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