Ministry of Tourism continues its inspection visits to enhance quality of tourism services

As part of a campaign under the slogan “Our Guests Are Our Top Priority,” the Ministry of Tourism (MT) carried out more than 4,000 inspection visits of tourism accommodation facilities across Makkah and monitored more than 2,000 violations. The inspection visits aim to effectively implement the closure penalty against violating tourism accommodation facilities operating without obtaining the necessary licenses. In this respect, MT closed more than 280 violating tourism accommodation facilities until they regularize their status and obtain the required licenses from MT. The number of licensing applications in Makkah reached 200. MT also conducted more than 1,400 inspection visits of tourism accommodation facilities across Madinah and monitored more than 1,200 violations. These inspection visits resulted in the closure of more than 50 violating tourism accommodation facilities which will remain closed until they correct their conditions and obtain the required licenses from MT. The number of licensing applications in Madinah reached over 15. It is worth noting that MT continues its inspection visits under the slogan “Our Guests Are a Priority” with the aim of regulating and developing the sector and enhancing the quality of the provided services in a way that reflects positively on visitors’ experience, ensures their safety, and creates an environment that attracts investments. MT stresses the need for all tourism service providers to abide by the laws and regulations related to the services they provide to ensure the satisfaction and safety of the visitors. MT also noted that all tourist-related inquiries or complaints can be made via contacting Tourism Call Center on 930.